52 English
Tr
ouble
shoo
ting
Troubleshooting
Code
Action
HC
High temperature heating check
•
If the information code remains, contact a customer service
centre.
1C
The Water Level sensor is not working properly.
•
Try power off and restarting the cycle.
•
Check WaterLevel Sensor wire harness.
•
If the information code remains, contact a customer service
centre.
NOTE
When the washer displays the “1C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
8C
The MEMS sensor is not working properly.
•
Turn the machine off, and restart the cycle.
•
If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
•
Try power off and restarting the cycle.
•
If the information code remains, contact a customer service
centre.
AC6
Check communications between main and inverter PBAs.
•
Depending on the state, the machine may automatically returns
to normal operation.
•
Turn the machine off, and restart the cycle.
•
If the information code remains, contact a customer service
centre.
DDC
This message appears when you open the Add Door without
pressing Pause. If this happens, do one of the following:
•
To add laundry, press the Add Door to close it properly. Then,
press
Start/Pause
and try again.
•
If you press the Add Door by mistake, press the Add Door
again to close it properly. Then, press
Start/Pause
to resume
operation.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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