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Troubleshooting

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54

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table 
below and try the suggestions.

Code

Action

4C

Water is not supplied.
•  Make sure the water taps are open.
•  Make sure the water hoses are not clogged.
•  Make sure the water taps are not frozen.
•  Make sure the washing machine is operating with sufficient water pressure.
•  Make sure that the cold water tap and the hot water tap are properly connected.
•  Clean the mesh filter as it may be clogged.
•  When the "

4C

" message appears, the machine drains water for 3 minutes. In the 

meantime, the power button will be disabled.

4C2

•  Make sure the cold water supply hose is firmly connected to the cold water tap. 

If it is connected to the hot water tap, the laundry may be deformed with some 
cycles.

5C

Water is not draining.
•  Make sure the drain hose is not frozen or clogged.
•  Make sure the drain hose is positioned correctly, depending on the connection 

type.

•  Clean the debris filter as it may be clogged.
•  Make sure the drain hose is straightened all the way to the drain system.
•  If the information code remains, contact a customer service centre.

dC

Operating the washing machine with the door open.
•  Make sure the door is properly closed.
•  Make sure laundry is not caught in the door.

OC

Water is overflowed.
•  Restart after spinning.
•  If the information code remains on the display, contact a local Samsung service 

centre.

LC, LC1

Check the drain hose.
•  Make sure the end of the drain hose is not placed on the floor.
•  Make sure the drain hose is not clogged.
•  If the information code remains, contact a customer service centre.

3C

Check the motor for operation.
•  Try restarting the cycle.
•  If the information code remains, contact a customer service centre.

Untitled-1   54

2020-08-12     5:53:47

Содержание WW9 T4 Series

Страница 1: ...Washing Machine Usermanual WW9 T4 WW8 T4 WW7 T4 Untitled 1 1 2020 08 12 5 53 33...

Страница 2: ...the WEEE 13 Installation 14 What s included 14 Installation requirements 16 Step by step installation 18 Before you start 27 Initial settings 27 Laundry guidelines 27 Detergent recommendation 31 Dete...

Страница 3: ...ing 50 Checkpoints 50 Information codes 54 Specifications 57 Fabric care chart 57 Protecting the environment 58 Spare parts guarantee 58 Specification sheet 58 Information of main washing cycles 64 Un...

Страница 4: ...machine Because the following operating instructions covervarious models the characteristics of yourwashing machine may differslightly from those described in this manual and not all warning signs may...

Страница 5: ...rom 8years and above and personswith reduced physical sensoryor mental capabilities orlack of experience and knowledge if theyhave been given supervision orinstruction concerning use of the appliance...

Страница 6: ...rresidential type environments bed and breakfast type environments areas forcommunal use in blocks of flats orin launderettes Critical installationwarnings WARNING The installation of this appliance m...

Страница 7: ...cordance with local and national regulations Do not install this appliance neara heaterorany inflammable material Do not install this appliance in a humid oily ordusty location orin a location exposed...

Страница 8: ...l usagewarnings WARNING If the appliance is flooded turn off the water powersupplies immediately and contact yournearest service centre Do not touch the powerplug with wet hands Failure to do so may r...

Страница 9: ...the appliance yourself Do not use a fuse such as copper steel wire etc otherthan a standard fuse When the appliance needs to be repaired orreinstalled contact yournearest service centre Failure to do...

Страница 10: ...in the doororthe dooris not completely closed it may cause a water leak Open the watertap and check if the watersupply hose connectoris firmly tightened and that there is no waterleak before using th...

Страница 11: ...doorglass This may result in burns Do not insert yourhand into the detergent drawer This may result in injury as yourhand may be caught by the detergent input device Remove the liquid detergent guide...

Страница 12: ...to the appliance Do not wash clothing with large buckles buttons orotherheavy metal objects Sort the laundry by colouron the basis of its colorfastness and select the recommended cycle water temperat...

Страница 13: ...m othertypes of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact eitherthe retailerwhere they purchased this product ortheirloca...

Страница 14: ...are included in the product package If you have a problem with the washing machine orthe parts contact a local Samsung customercentre orthe retailer 01 02 12 11 10 09 03 04 06 08 07 05 01 Release lev...

Страница 15: ...ing the holes afterremoving the shipping bolts The provided numberof bolt caps 3 to 6 depends on the model Hose guide Forhanging the drain hose in the drainpipe orwash basin Cold Hot waterhose Forsupp...

Страница 16: ...connected grounding conductors may cause electric shock Watersupply A properwaterpressure forthis washing machine is between 50 kPa and 800 kPa Waterpressure less than 50 kPa may cause the watervalve...

Страница 17: ...o not install the washing machine in areas where watermay freeze as the washing machine always retains some waterin its watervalves pumps and orhoses Frozen waterleft in the connection parts may cause...

Страница 18: ...Unpack the product package and remove all shipping bolts NOTE Numberof shipping bolts may differdepending on the model WARNING Packaging materials can be dangerous to children Dispose all packaging ma...

Страница 19: ...ure on the rearside of the washing machine CAUTION Do not remove the screw A that fixes the hose clip 2 Using the supplied spanner loosen all the shipping bolts by turning them counterclockwise NOTE Y...

Страница 20: ...English Installation English 20 B 3 Insert the bolt caps B to the holes marked with circle in the figure Untitled 1 20 2020 08 12 5 53 36...

Страница 21: ...g is complete tighten the nuts using the spanner CAUTION When installing the product make sure the levelling feet is not pressing the powercord CAUTION Make sure all the levelling feet are seating on...

Страница 22: ...the inlet valve on the back of the washing machine Turn the hose clockwise to tighten 3 Open the watertap and check if there are any leaks around the connection areas If there are waterleaks repeat th...

Страница 23: ...tap A B 1 Remove the adaptor A from the waterhose B 2 Use a Phillips screwdriverto loosen fourscrews on the adaptor C 3 Hold the adaptorand turn part C in the arrow direction to loosen it by 5 mm C 4...

Страница 24: ...n NOTE Afterconnecting the waterhose to the adaptor check if it is connected properly by pulling the water hose downwards Use a populartype of watertaps If the tap is square shaped ortoo big remove th...

Страница 25: ...spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage In a drain pipe The drain pipe should be between 60 cm and 90 cm...

Страница 26: ...sink drain pipe branch before connecting the drain pipe to it CAUTION Do not put the drain hose in places of stagnant water orponding The watermay flow back to the washing machine STEP 6 Poweron Plug...

Страница 27: ...5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready foruse Laundryguidelines STEP 1 Sort Sort the laundryaccord...

Страница 28: ...ght around the door Place them inside a fine laundry net Do not wash the laundry net by itself without otherlaundry This may cause abnormal vibrations that could move the washing machine and result in...

Страница 29: ...on the weight of the laundry the degree of soiling and the hardness of the waterin yourlocal area If you are not sure about the waterhardness contact a local waterauthority Do not use detergent that...

Страница 30: ...tions 1 Put the capsule in the bottom of the empty drum towards the rear 2 Put the laundry in the drum on top of the capsule CAUTION Forcycles using cold waterorcycles that complete in less than one h...

Страница 31: ...nges given in the cycle chart Recommended Liquid detergent only Not recommended Powderdetergent only Cycle Detergent Universal Delicates and woollens Specialist ECO 40 60 COTTON SYNTHETICS 15 QUICKWAS...

Страница 32: ...e actual appearance of the softenerguide may differ with the model CAUTION Do not open the detergent drawerwhile the washing machine is operating Do not use the following types of detergent Tablet orc...

Страница 33: ...by the manufacturer To use liquid detergent see page 34 A 3 Apply fabric softenerto the softener compartment Do not exceed the max line A Softeneris dispensed into the wash during the final rinse 4 If...

Страница 34: ...rt the provided liquid containerin the main wash compartment Then apply liquid detergent to the containerbelow the marked max line A CAUTION Do not exceed the max line that is marked inside the contai...

Страница 35: ...ent cycle 04 Spin Press to change the spinning speed forthe current cycle The revolutions perminute RPM differs with the model Rinse Hold No indicator The final rinse process is suspended so that the...

Страница 36: ...orn stains 08 Power Press to turn on off the washing machine 09 Start Pause Press to start orstop operation 3 sec Press and hold for3 seconds Simple steps to start 1 6 2 3 4 5 1 Press Power to turn on...

Страница 37: ...he like 4 4 4 RINSE SPIN Featuring an additional rinse process afterapplying fabric softenerto the laundry Max Max Max DRAIN SPIN Fordraining the waterinside the drum and running an additional spin pr...

Страница 38: ...COLOURS Featuring additional rinses and reduced spinning to ensure that the laundry is washed gently and rinsed thoroughly 4 4 4 BEDDING Forbed spreads bed sheets bedding covers etc Forbest results wa...

Страница 39: ...t a cycle Then change the cycle settings if necessary 2 Press DelayEnd repeatedly until a desired end time is set 3 Press Start Pause The corresponding indicatorturns on with the clock running 4 To ca...

Страница 40: ...mpt to open the Add Doorwhile the machine is operating without first pressing Start Pause Please note that the Add Doorcan be opened unintentionally without pressing Start Pause when the wash is compl...

Страница 41: ...cidents by children Child Lock locks all buttons except forPower To set the Child Lock function hold down Temp and Spin simultaneously for 3 seconds To release the Child Lock function hold down Temp a...

Страница 42: ...the detergent DRUM CLEAN reminder Depending on the model the DRUM CLEAN reminderis eitheran icon oran LED Foricons the icon lights up on the control panel ForLEDs the LED lights up next to DRUM CLEAN...

Страница 43: ...de if a problem is detected 3 Run the Samsung Smart Washerapp on yourmobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the smartphone camera and...

Страница 44: ...iltercover A to open B 3 Put an empty spacious containeraround the cover and stretch the emergency drain tube to the containerwhile holding the tube cap B C 4 Open the tube cap and let waterin the eme...

Страница 45: ...ound CAUTION Do not apply force on the Add Door It may break Do not leave the Add Dooropen while the machine is operating Do not put heavy objects on the Add Doorat any time To prevent physical injury...

Страница 46: ...ith a cloth to prevent waterfrom gushing out 4 Use pliers to pull out the mesh filterfrom the inlet valve 5 Submerge the mesh filterdeeply in waterso that the threaded connectoris also submerged 6 Dry...

Страница 47: ...er and turn the filterknob to the right NOTE Some debris filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the debris filter push in and turn i...

Страница 48: ...wer 3 Clean the drawercomponents in flowing waterusing a soft brush 4 Clean the drawerrecess using a bottle brush to remove detergent residues and limescale on the drawerrecess 5 Reinsert the release...

Страница 49: ...e washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused foran extended time...

Страница 50: ...pressure Aftera cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient waterpressure Make sure the detergent is added to the centre of the detergent d...

Страница 51: ...clothing needs washing such as a bathrobe orpairof jeans the final spin result might be unsatisfactory and an Ub check message will be shown in the display The doordoes not open Press ortap Start Pau...

Страница 52: ...waterlines Make sure the waterheateris set to supply a minimum120 F 49 C hot waterat the tap Also check the waterheatercapacity and recovery rate Disconnect the hoses and clean the mesh filter The mes...

Страница 53: ...ontaminated laundry may not generate bubbles Can I open the Add Door at anytime applicable models only The Add Doorcan be opened onlywhen the indicatorappears However it does not open in the following...

Страница 54: ...e deformed with some cycles 5C Wateris not draining Make sure the drain hose is not frozen orclogged Make sure the drain hose is positioned correctly depending on the connection type Clean the debris...

Страница 55: ...s do one of the following Press the Add Doorto close properly Then press Start Pause and try again To add laundry open the Add Doorand input laundry Close the Add Door properly Then press Start Pause...

Страница 56: ...ast spinning process and the 0 message remains The machine operates normallywithout running the DRUM CLEAN cycle However it is recommended to run the cycle forhygienic purposes If any information code...

Страница 57: ...ial Do not iron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol orR113 only It...

Страница 58: ...turers instructions Use stain removal products and bleaches before the wash cycle onlywhen necessary Save waterand electricity by onlywashing full loads the exact amount depends upon the program used...

Страница 59: ...shing and heating AC 220 240 V 50 Hz 1900 2300 W Spin revolutions 1400 rpm Type Front loadingwashing machine Model name WW8 T4 4 WW8 T4 2 Dimensions A Width 600 mm B Height 850 mm C Depth 550 mm D 635...

Страница 60: ...ssure 50 800 kPa Net weight 68 0 kg WW T 8 WW T 5 66 0 kg WW T 3 WW T 0 Maximum load capacity Washing and spinning 7 0 kg Power consumption Washing and heating AC 220 240 V 50 Hz 1900 2300 W Spin revo...

Страница 61: ...9400 9400 Spin efficiencyclass Spin drying efficiency class on a scale from G least efficient to A most efficient A B Maximun Spin Speed rpm 1400 1200 Residual moisture 44 53 The COTTON 60 C Intensive...

Страница 62: ...ed L yr 8100 8100 Spin efficiencyclass Spin drying efficiency class on a scale from G least efficient to A most efficient A B Maximun Spin Speed rpm 1400 1200 Residual moisture 44 53 The COTTON 60 C I...

Страница 63: ...7400 7400 Spin efficiencyclass Spin drying efficiency class on a scale from G least efficient to A most efficient B B Maximun Spin Speed rpm 1400 1200 Residual moisture 53 53 The COTTON 60 C Intensive...

Страница 64: ...27 COTTON Intensive 40 4 254 44 33 0 73 60 4 254 44 33 0 73 8 284 44 41 0 86 SYNTHETICS 40 4 160 35 68 0 68 WW8 T4 2 COTTON 20 4 102 56 68 0 27 COTTON Intensive 40 4 254 53 33 0 73 60 4 254 53 33 0 73...

Страница 65: ...Memo Untitled 1 65 2020 08 12 5 53 51...

Страница 66: ...Memo Untitled 1 66 2020 08 12 5 53 51...

Страница 67: ...Memo Untitled 1 67 2020 08 12 5 53 51...

Страница 68: ...QUESTIONS OR COMMENTS COUNTRY CALL ORVISITUS ONLINE AT UK 0333 000 0333 www samsung com uk support IRELAND EIRE 0818 717100 www samsung com ie support DC68 04203A 00 Untitled 1 68 2020 08 12 5 53 51...

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