English
51
Troubleshooting
Code
Action
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an “
Ub
” check message
will be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
HC
High temperature heating check.
• If the information code remains, contact a customer service
centre.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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3/31/2017 12:08:02 PM
