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Samsung WW22K6800A series, Руководство по обслуживанию


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40 _ Troubleshooting

Check T

ype

Check Mode

Causes

Corrective Actions

Description of Photo

W

ater

 Leakage

 

Check

LC

LC1

• 

Check

 for

 any

 leakage.

• 

Foreign

 material

 in

 the

 

DV case

• 

Fault

 of

 a

 hose

 

or incorrect part 

engagement

 in

 the

 

product

• 

Check

 for

 any

 leakage

 on

 the

 bas

e,

 Hose,

 

Valve

 and

 T

ub

 connections

 and

 take

 any

 

required

 action.

• 

During

 natural

 draining,

 this

 chec

k 

occurs

 

because

 the

 drain

 bellows

 are

 clogged

 

with

 foreign

 material.

 Remove

 the

 foreign

 

material.

• 

Check

 the

 drain

 motor

 operation.

 Replace

 if

 

it 

does

 not

 operate

 normally

.

► 

DRAIN

 PUMP

 TYPE

 (Automatic

 

Drainage)

Check

 whether

 there

 is

 any

 foreign

 

material

 in

 the

 bellows.

 Check

 for

 any

 foreign

 material,

 

such

 as

 underwear

 wires

 or

 

coins.

► 

PUMP

 TYPE

Check

 for

 any

 leakage

 on

 the

 base,

 

Hose,

 V

alve

 and

 T

ub

 connections.

Overflow

 Check

OC

• 

W

ater

 level

 sen

sor

 fault

• 

Freezing

 in

 the

 winter

 

season

• 

If 

the

 water

 level

 sensor

 has

 a

 fun

ctional

 

check,

 replace

 it.

• 

Check

 the

 hose.

 This

 check

 occurs

 if

 it

 is

 

torn

 or

 has

 a

 hole.

• 

This

 check

 occurs

 if

 water

 is

 frozen

 in

 the

 

winter

 season.

 Use

 hair

 dryer

 to

 defrost

 

hose.

 Consider

 relocating

 the

 unit

 to

 warmer

 

location.

Check

 the

 hose

 connected

 to

 the

 water

 

level

 sensor

.

 Check

 whether

 the

 hose

 is

 

folded,

 cut,

 or

 damaged.

Temperature 

Sensor

 Check

TC1

TC2

TC3

TC4

•   

W

ashing

 temperature

 

sensor

 fault

•   

Dry

 temperature

 sensor

 

fault

•   

Faulty

 and

 incorrect

    

connections

 of

 the

 dry

    

condensing

 sensor

•   

Main

 PCB

 fault

•   

Freezing

 in

 the

 winter

 

season

•   

IPM

 temperature

 is

 

abnormally

 high.

•   

Check

 the

 connections

 for

 the

 washing

 

heater

 temperature

 sensor

 connector

.

•   

If 

the

 washing

 heater

 temperature

 sensor

 has

    

a 

functional

 error

, replace

 it.

-   

A 

TC1

 check

 occurs.

•  

Check

 the

 connections

 for

 the

 dry

 heater

    temperature sensor connector

.

•   

If 

the

 dry

 heater

 temperature

 sensor

 has

 a

    

functional

 check,

 replace

 it.

-   

A 

TC2

 check

 occurs.

-

WW22K6800AW-A2.indb   40

2015/12/3   16:08:57

Содержание WW22K6800A series

Страница 1: ...del WW90J6413CW UA WW6000J PROJECT Model Name WW22K6800A Model Code WW22K6800AW A2 WW6800K PROJECT 1 Safety Instructions 2 Features and Specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 PCB Diagram 6 Wiring Diagram 7 Reference WW22K6800AW A2 indb 1 2015 12 3 16 08 23 ...

Страница 2: ... 3 1 Tools for disassembly and reassembly 13 3 2 Standard disassembly drawings 14 4 Troubleshooting 33 4 1 Error modes 33 4 2 Corrective actions for each error code 37 5 PCB diagram 42 5 1 Main PCB DIM 42 5 2 Circuit diagrams of main parts for main PCB DIM 43 5 3 Sub PCB 44 5 5 Detailed descriptions of contact terminals for sub PCB 45 6 Wiring diagram 46 6 1 Wiring diagram DIM 46 7 Reference 47 7 ...

Страница 3: ...the power plug before servicing Failing to do so may result in a risk of electric shock Do not allow consumers to connect several appliances to a single power outlet at the same time There is a risk of fire due to overheating When removing the power cord make sure to hold the power plug when pulling the plug from the outlet Failing to do so may damage the plug and result in fire or electric shock ...

Страница 4: ... Check the wiring Ensure that no wire touches a rotating part or a sharpened part of the electrical harness Check for any water leakage Perform a test run for the washing machine using the standard course and check whether there is any water leakage through the floor section or the pipes Do not allow consumers to repair or service any part of the washing machine themselves This may result in perso...

Страница 5: ...button using a sharp tool or object This may result in electric shock or damage to the product WHILE SERVICING When wiring a harness make sure to seal it completely so no liquid can enter Make sure that they do not break when force is exerted Check if there is any residue that shows that liquid entered the electric parts or harnesses If any liquid has entered into a part replace it or completely r...

Страница 6: ... and measure the insulation resistance between the power plug and the grounding wire of the washing machine The value must be greater than 10MΩ when measured with a 500V DC Megger Check whether the washing machine is level in relationship with the floor Check whether it is installed firmly on the floor Vibrations can shorten the lifetime of the product CAUTION WW22K6800AW A2 indb 4 2015 12 3 16 08...

Страница 7: ...ut potential damage to the washing has been minimized The size of the holes on the diamond drum has been reduced for minimizing damage to the washing The embossed wall of the drum serves as a washboard dramatically increasing the washing performance compared with existing drum washing machines which use the power of the difference in elevation only The size of holes has been reduced drastically ma...

Страница 8: ...ashing time using SpeedSpray that removes detergent residue thoroughly with powerful water sprays during rinsing Super speed available on Normal Heavy Duty and Deep Steam cycle Steam Deeply clean with Steam With Deep Steam cycle using the steam function you can always keep your clothes hygienic and pristine WW22K6800AW A2 indb 6 2015 12 3 16 08 28 ...

Страница 9: ...machine This is especially true for machines that require a lot of energy Samsung s Volt Control guarantees that your washing machine works safely even with voltage deviations of 25 What does the Volt Control mean This is technology that allows to safe a washing machine from high shock and even lower voltage There is an additional protective measure in a washing machine for your precious clothes I...

Страница 10: ...K6800A Wash Type FRONT LOADING TYPE Dimension W600mm x D600mm x H850mm Water Pressure 50 kPa 800 kPa Water Volume 63 L Weight 73 kg Wash Spin Capacity 2 2 CU FT Power Consumption 900 W Spin Revolution rpm 1400 600 600 850 WW22K6800AW A2 indb 8 2015 12 3 16 08 29 ...

Страница 11: ...Detection 3 Stages 3 Stages Heater Capacity 900 W 2000 W Water Supply Cold Hot Cold Only Drainage Pump Pump Power outage Compensation Yes Yes Zero Standby Power Yes 0 5W or Less Yes 0 5W or Less USP Voltage Protector Yes Yes Air Refresh No No Water Safety No No Ceramic Heater No Yes Diamond Drum Yes Yes Loading Entry Size Wide 308 mm Wide 308 mm Design Big Door Yes 499 mm Yes 491 mm Center Jog Dia...

Страница 12: ... Default HOSE HANGER DC62 10278A 1 Default GUIDE LIQUID DC61 03510A 1 Default ASSY DRAWER BLEACH DC97 19243A 1 Default Note is supplied for specific models only among those without water supply hoses You can purchase additional water supply and drain hoses from a service center For built in models the spanner water supply and drain hoses are not supplied Both the water supply and drain hoses are s...

Страница 13: ...9 13mm Shock Absorber 2 holes each in left right Damper 2 Damper friction 2 19mm Pulley 1 Double ended spanner 10mm 13mm 19mm Replaced by box driver Vice pliers A Tool for protecting empty turning of bolt or abrasion from using box driver For disassembly of Spin drum Others screwdriver nipper long nose pliers Common tools for servicing WW22K6800AW A2 indb 13 2015 12 3 16 08 31 ...

Страница 14: ...embling and reassembling the product No Part Description Figure 01 ASSY COVER TOP 1 Remove the two screws holding the Top Cover at the back of the unit 2 Remove the top cover by lifting it up after pulling it back about 15mm 3 Then the Water Pressure Sensor Noise Filter and Water Valve can be replaced Water valve Noise filter Sensor pressure WW22K6800AW A2 indb 14 2015 12 3 16 08 31 ...

Страница 15: ... Remove the two screws at the top of the ASSY PANEL CONTROL 3 Hold the ASSY PANEL CONTROL while pulling it upwards and release the hook to remove it 4 Disconnect the terminals connected to the PCB by hand 5 Hold the ASSY PANEL CONTROL while pulling it upwards and release the hook to remove it WW22K6800AW A2 indb 15 2015 12 3 16 08 32 ...

Страница 16: ... clasps to fix pcb such as the right picture shows 2 Press the clasp release the clasp and then press clasp release the clasp after that press clasp and release the clasp from upwards 3 Finally take the PCB out from claps 4 Repair or replacement WW22K6800AW A2 indb 16 2015 12 3 16 08 35 ...

Страница 17: ...ption Figuer 04 WATER SUPPLY VALVE 1 Remove the top cover 2 Separate the water supply valve wire 3 Remove the 2 screws holding the water supply valve 05 DAMPER 1 Remove the 2 screws shown in the figure WW22K6800AW A2 indb 17 2015 12 3 16 08 37 ...

Страница 18: ...main body of the Pressure Switch 2 Fix the Hose Clamper 3 Place the Pressure Switch into the Bracket Hole holding the main body of the Pressure Switch 4 To separate the Pressure Switch pull the Pressure Switch forwards while pushing the marked part with your finger WW22K6800AW A2 indb 18 2015 12 3 16 08 41 ...

Страница 19: ... Seperate filter net wire 3 Remove the nut 4 Replace filter net 08 DOOR HINGE 1 Open the door removing the two screws holding the door hinge and sep erate the door 2 Remove the 3 screws holding the Holder Glass separate the Holder Glass and replace the hinge WW22K6800AW A2 indb 19 2015 12 3 16 08 41 ...

Страница 20: ... lower part of the Diaphragm with a screwdriver Since the Diaphragm can be damaged when removing it remove it slowly in one direction 3 Remove the ASSY CLAMP DIAPHRAGM as photograph 4 Remove the two crews 5 Remove the screw hold ing the Door Lock S W Remove the Door Lock S W Remove the con nection wire Remove the connec tor after releasing it by pressing the catch WW22K6800AW A2 indb 20 2015 12 3 ...

Страница 21: ...1 Remove the two screws holding the FRAME FRONT 2 Remove the three screws holding the bottom of the FRAME FRONT 3 Disconnect the terminal for the DOOR LOCK switch 4 The DOOR DIAPHRAGM HEATER PUMP SHOCK DAMPER and DOOR LOCK switch WW22K6800AW A2 indb 21 2015 12 3 16 08 46 ...

Страница 22: ...mbling the belt Place the belt around the Pulley and then over the Motor Pulley 13 MOTOR 1 Separate the Wire Housing from the motor 2 Remove the two bolts holding the motor at the back of the washing machine The 2 screws designated A which are inside must be also removed 3 Separate the motor When installing the Belt around the Motor Pulley the bottom of the belt must be located on the second floor...

Страница 23: ...rate frame front 2 Remove the remaining water through the drain age hose Place a bowl under the drainage hose or the remaining water may fl ow out 3 Separate the Drain Filter by turning it counter clockwise Since the remaining wa ter may flow out place a bowl underneath it when separating the filter 4 Remove the 2 screws holding the Drain Pump WW22K6800AW A2 indb 23 2015 12 3 16 08 47 ...

Страница 24: ...he frame front and then seperate weight balance Front 7 Release all band ring to removal hose except for hose dain Push the pump inwards slightly and remove it 8 Release the clamper hose which con nected pump and hose drain then seperate it 9 seperate cover pump WW22K6800AW A2 indb 24 2015 12 3 16 08 48 ...

Страница 25: ... the Drain Filter and check if any alien substances are inside the pump e g coins buttons etc Remove these if found 2 Check if the wire driving the pump is has come loose Take the relevant countermeasure if necessary 3 When water leaks check the assembly status of the Clamp Hose and Cap Drain Take the relevant countermeasure if necessary Turn the filter counterclockwise to remove the remaining wat...

Страница 26: ...the WEIGHT BALANCE U 3 Remove the three screws 4 Separate the WEIGHT BALANCE F For disassembly please make sure assembled the BRACKET NUT into the TUB first Make sure the hole and hole respond to each other correctly There is no ringt and left direction for WEIGHT BALANCE F WW22K6800AW A2 indb 26 2015 12 3 16 08 50 ...

Страница 27: ...1 Disassembling and Reassembling the Hose Joint Clamper 18 HOSE FILTER TUB Disassembling and Reassembling the Hose Joint Clamper Caution Take care when disassembling or reassembling the product as the direction the screws turn used for this product differs from the standard direction for screws 1 To disassemble it turn the screw clockwise 2 To reassemble it turn the screw counterclockwise WW22K680...

Страница 28: ...t the Heater into the correct position of the bracket inside the Tub when reassembling it Otherwise there is a danger of a fire Make sure to push it inwards until the packing part comes into the Tub completely when reassembling it so that the packing part is completely stuck to the Tub Fasten the holding nut with a force of 5Kgf cm2 If the nut is not fastened properly there is a danger of water le...

Страница 29: ...cal hook of SPRINGHANGER into the GUIDE SPRING on the ASSY FRAME 2 Drag the SPRING HANGER to insert the elliptical hook into the hole that s at the side of the ASSY TUB as the left picture show 3 Make sure the SPRING HANGER s two hooks are assembled right WW22K6800AW A2 indb 29 2015 12 3 16 08 53 ...

Страница 30: ... ASSY TUB 1 Remove the 14 screws holding the tub 2 Separate the ASSY BOLT on the BACK TUB 3 Separate the PULLEY 4 Separate the ASSY DRUM 22 PACKING TUB 1 Assemble packing tub s one side of 凹 to TUB BACK use two hands WW22K6800AW A2 indb 30 2015 12 3 16 08 54 ...

Страница 31: ...23 OIL SEAL 1 Assemble the OIL SEAL in the TUB BACK 2 Press the OIL SEAL gently and turn it back and forth 24 ASSY DRUM 1 Remove the WASHER WAVE from the SHAFT 2 Remove the three screws holding the ASSY FLANGE SHAFT WW22K6800AW A2 indb 31 2015 12 3 16 08 55 ...

Страница 32: ...and Reassembly No Part Description Figure 25 ASSY DRUM 1 Remove the one screw holding the DRUM LIFTER 2 Release the HOOK 3 Assemble the HOOK DRUM BACK Holding it with screw WW22K6800AW A2 indb 32 2015 12 3 16 08 56 ...

Страница 33: ... DD motor cover is out of place The PCB housing terminal is not connected PBA fault DD motor fault This check occurs because of restrained revolutions This check occurs when an interference is generated due to too much laundry etc Water Supply Check 4E Foreign material is entering the water supply valve The water supply valve terminal is not connected Wire disconnected The warm water and rinse con...

Страница 34: ...n The WIFI Module and main PBAs are not sensed because of commuication check Check The connector connections between The WIFI Module and main PBAs carefully Check for incorrect or loose connections etc Remove the WIFI Module and Check for any faulty soldering AE5 The signals between The LCD Module and main PBAs are not sensed because of commuication check Check The connector connections between Th...

Страница 35: ...rt circuited or has a wire disconnected If the heater has no check this occurs because of a PBA relay malfunction Water Leakage Check LE LE1 Heater engagement fault out of place The air hose is out of place and water leakage occurs during the spin cycle The tub back at the safety bolts fixing part is broken Water leakage occurs at the front with foaming because of too much detergent Water leakage ...

Страница 36: ...sconnected or contact check TE4 IPM temperature is abnormally high Unbalance Check UB As laundry causes this check check the laundry Find the reason for the unbalance and solve it as directed in the user manual Foaming Detected SUD This occurs when too much foaming is detected It is also displayed while foaming is removed When the removal is finished the normal cycle proceeds SUD or SUDS is displa...

Страница 37: ...re connected Checking Part Pink Color Wire Orange Color Wire Frequency Approx 25 5 KHz with no load Washing Motor Check and Hall Sensor Check 3C Washing motor fault Washing motor hall sensor fault Incorrect connections of the washing motor hall sensor connector Washing motor rotor and stator fault Main PCB fault Check the motor connector terminal connections and contacts 3E is displayed because ov...

Страница 38: ...terials in the drain pump Poor physical connection Drain pump fault Main PCB fault If the drain pump revolutions are restrained due to freezing in the winter season check the method to remove the freezing and remove as directed Check whether the revolutions of the drain pump motor are restrained by foreign material and remove as directed Check the wire connectors on Main PCB and Drain Pump ASSY Th...

Страница 39: ...ck the drain Pump wire connection TYPE 2 The resistance of Nos 3 and 5 of the DOOR LOCK SWITCH must be approximately 1000Ω 50 TYPE 2 The resistance of No 2 and 3 of the DOOR LOCK SWITCH must be approximately 155 200Ω In state of pushing slider Heater Check HC HC1 Disconnection wire Heater falut Wash thermistor fault Check for connection between wire and heater If wash heater is faulty replace it R...

Страница 40: ...t Freezing in the winter season If the water level sensor has a functional check replace it Check the hose This check occurs if it is torn or has a hole This check occurs if water is frozen in the winter season Use hair dryer to defrost hose Consider relocating the unit to warmer location Check the hose connected to the water level sensor Check whether the hose is folded cut or damaged Temperature...

Страница 41: ...ds has passed Power Check UC 9C1 9C2 Power condition fault An check occurs when under or over voltage is supplied plug receptacle is used Main PBA fault sometimes Check the consumer s power conditions Make sure to check the operating voltage Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine s operation carefully Check the voltages A ...

Страница 42: ...ving the heater power 3 CNP101 Power Supply Terminal Receive 220 ACV to operate the PBA 4 CNS901 Motor Power Supply Terminal For Driving the Motor 5 CNS801 Water Level and Thermal Sensor Connection Terminal Detect the water supply Communicate with the Sub PBA 6 CNP401 Valve and pump driver Driver water valve and pump motor 1 2 6 5 3 4 WW22K6800AW A2 indb 42 2015 12 3 16 09 00 ...

Страница 43: ...1 POWER L1 AC1 2 AC_COMMON CNS901 1 MOTOR U 2 MOTOR V 3 MOTOR W CNP401 1 NC 6 NC 2 OPTION_SSR 7 DOOR_UNLOCK 3 DRAIN_PUMP 8 HOT_VAL 4 CIRCULATION_PUMP 9 COLD_VAL 5 DOOR_LOCK 10 PRE_VAL CNS801 1 TXD TO SUB 5 GND 2 RXD FROM SUB 6 12V 3 RESET TO SUB 7 WATER LEVEL FROM MAIN 4 5V 8 STANDBY POWER FROM SUB WW22K6800AW A2 indb 43 2015 12 3 16 09 00 ...

Страница 44: ...ection Port Main and sub PBA communication 3 CN201 Program Writing Attach the connector for writing the program when an upgrade or change of the program is required 4 DSP701 Display Displays the remaining time for the selected cycle Displays the menu and progress status 5 CN503 Touch connector connect to touch sensor 6 CN502 MEMS connector connect to MEMS 1 3 4 2 5 6 WW22K6800AW A2 indb 44 2015 12...

Страница 45: ...ed descriptions of contact terminals FOR sub PCB CN803 Main and sub PCB communication CN201 Programm writing BZ601 Buzzer Circuit DSP701 Display CN503 Touch connector CN502 MEMS connector WW22K6800AW A2 indb 45 2015 12 3 16 09 02 ...

Страница 46: ...iring diagram 6 1 Wiring diagram DIM Reference Information BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SKYBLUE VIO VIOLET WHT WHITE YEL YELLOW WW22K6800AW A2 indb 46 2015 12 3 16 09 02 ...

Страница 47: ...6year Color Code 1 Display Color 0 BLACK 3 SILVER 5 RIGHT SILVER 7 WHITE Color Code 2 door color door depth A SAFETY BLUE STD B SAFETY BLUE SLIM C DOUBLE BLUE STD D DOUBLE BLUE SLIM E DOUBLE WHITE STD F DOUBLE WHITE SLIM G BLACK CRYSTAL STD H BLACK CRYSTAL SLIM I WHITE CRYSTAL STD J WHITE CRYSTAL SLIM K WHITE STD L WHITE SLIM M SILVER CRYSTAL STD N SILVER CRYSTAL SLIM Drum Machine Classification a...

Страница 48: ...of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2015 Samsung Electronics Co Ltd All rights reserved May 21th 2015 WW22K6800AW A2 indb 48 2015 12 3 16 09 02 ...

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