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Troubleshooting
English
56
Code
Action
UB
Check the spinning process.
• The load may not be balanced inside the drum. Check the drum and make sure
the load is balanced.
• Press
Start/Pause (Hold to Start)
to resume operation or power the washer off,
wait 2-3 minutes, power the washer on, and then try again.
8C, 8C1, 8C2
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
OC
Water may overflow.
• Close the water valve and call for service.
3C
Check the motor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
AC6
Check the PBA communication status.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
9C1, 9C2
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
SF
System failed.
• Power off the washer, and then contact a Samsung service center.
If any information code keeps appearing on the screen, contact a local Samsung service center.
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2021-11-04 6:44:24