troubleshooting and information codes
_37
04 TROUBLESHOOTING
troubleshooting and
information codes
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PROBLEM
SOLUTION
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Make sure your washing machine is plugged in.
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Make sure the door is firmly closed.
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Make sure the water source tap(s) are turned on.
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Make sure to press the Start/Pause button.
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Turn the water tap on fully.
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Make sure the water source hose is not frozen.
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Straighten the water intake hoses.
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Clean the filter on the water intake hose.
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Make sure your washing machine is running with sufficient water
pressure.
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Make sure the detergent is added to the center of the detergent
drawer.
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Make sure your washing machine is on a level surface. If the surface
is not level, adjust the washing machine feet to level the appliance.
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Make sure that the shipping bolts are removed.
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Make sure your washing machine is not touching any other object.
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Make sure the laundry load is balanced.
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Straighten the drain hose. Eliminate kinked hoses.
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Make sure the debris filter is not clogged.
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Make sure all the water in your drum is drained out.
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Make sure the door lock light is off. Door lock light will off after
drained.
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Check if filter is jamed by cloth crumbs,please clear filter in time to
avoid noise.
If the problem persists, contact your local Samsung Customer Service.
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