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troubleshooting and information codes

INFORMATION CODES

If your washing machine malfunctions, you may see an information code on the display. If this happens,
please check the table below and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

dE

•

Make sure the door is ﬁ rmly closed.

•

Make sure that laundry is not caught in the door.

4E

•

Make sure the source water tap is turned on.

•

Check the water pressure.

•

Clean the mesh ﬁ lters of water hose.

5E

•

Clean the debris ﬁ lter.

•

Make sure the drainage hose is installed correctly.

•

Clean the water hose mesh ﬁ lter.

UE

•

The laundry load is unbalanced. Redistribute the load. If only one item
of clothing needs washing, such as a bathrobe or pair of jeans, the
ﬁ nal spin result might be unsatisfactory and an “UE” error message
will be shown in the display window.

cE/3E/Uc

•

Call the after-sales service.

For any codes not listed above, or if the suggested solution doesn’t ﬁ x the problem, call your Samsung
Service Centre or local Samsung dealer.

troubleshooting and
information codes

WF0804W8N-02842G-04_EN.indd Sec11:38

WF0804W8N-02842G-04_EN.indd Sec11:38

2012-02-16 4:10:21

2012-02-16 4:10:21

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Содержание WF0802W8

Страница 1: ...mplete service please register your product at www samsung com register WF0802W8 E N S V W WF0804W8 E N S V W WF0802Y8 E N S V W WF0804Y8 E N S V W WF0804X8 E N S V W WF0806X8 E N S V W WF0804Z8 E N S V W WF0806Z8 E N S V W WF0804W8N 02842G 04_EN indd 1 WF0804W8N 02842G 04_EN indd 1 2012 02 16 4 09 37 2012 02 16 4 09 37 ...

Страница 2: ...re durable Eco Drum Clean Using Ecol Drum Clean helps to keep washing machine clean even without any chemical detergent or bleach Keep your drum clean and odorless with specialized cleaning program Baby Care Your Samsung washing machine includes wash programs that add protection to the clothing of children with sensitive skin These programs reduce skin irritation in children by minimizing detergen...

Страница 3: ...ent washing results Wide door Extra wide door aperture for convenient viewing Easily add and remove laundry especially for large sized laundry items such as bedding towels etc This manual contains important information on the installation use and care of your new Samsung washing machine Refer to it for descriptions of the control panel instructions on how to use the washing machine and tips for ma...

Страница 4: ...cable If you have any questions or concerns contact your nearest service center or ﬁnd help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user manual mean WARNING Hazards or unsafe practices that may result in severe personal injury death and or property damage CAUTION Hazards or unsafe practices that may result in personal inju...

Страница 5: ...ts should not be reused INSTRUCTION ABOUT THE WEEE MARK Correct Disposal of This Product Waste Electrical Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other...

Страница 6: ...d and this may result in electric shock or ﬁre Keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children If a child places a bag over its head it may result in suffocation When the appliance or power plug or power cord is damaged contact your nearest service centre This appliance must be properly grounded Do not ground the appliance to a gas...

Страница 7: ...SIGNS FOR USING If the appliance is ﬂooded Turn off the water power supply immediately and contact your nearest service centre Do not Touch the power plug with wet hands Failure to do so may cause electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock ...

Страница 8: ...ailure to do so may result in electric shock burns or injury Do not insert your hand or a metal object under the washer while it is operating This may result in injury Do not unplug the appliance by pulling at the power cord always grip plug ﬁrmly and pull straight out from the outlet Damage to the cord may cause short circuit ﬁre and or electric shock Do not attempt to repair disassemble or modif...

Страница 9: ...ht in the door it may result in damage to the laundry or the washer or result in water leakage Ensure that the Water Tap is turned off when the washer is not being used Ensure that the screw on the water supply hose connector is properly tightened Failure to do so may result in property damage or injury Take care that the rubber seal and the front door glass are not contaminated by a foreign subst...

Страница 10: ...e inside of the tub during or just after drying as it is hot This may result in burns Do not insert your hand into the detergent box after opening it This may result in injury as your hand may be caught by the detergent input device Do not place any objects such as shoes food waste animals other than laundry into the washer This may result in damage to the washer or injury and death in the case of...

Страница 11: ...pening is not obstructed by carpet or any other obstacles Make sure that the pockets of all clothing to be washed are empty Hard sharp objects such as coins safety pins nails screws or stones can cause extensive damage to the appliance Do not wash clothing with large buckles buttons or other heavy metal SEVERE WARNING SIGNS FOR CLEANING Do not clean the appliance by spraying water directly onto it...

Страница 12: ...lected models CLEANING AND MAINTAINING YOUR WASHING MACHINE 32 32 Eco Drum Clean 33 Draining the washing machine in an emergency 34 Cleaning the debris ﬁlter 34 Cleaning the exterior 35 Cleaning the detergent drawer and drawer recess 35 Cleaning the water hose mesh ﬁlter 36 Repairing a frozen washing machine 36 Storing your washing machine TROUBLESHOOTING AND INFORMATION CODES 37 37 Check these po...

Страница 13: ...ashing machine was damaged during shipping or if you do not have all of the parts contact Samsung Customer Service or your Samsung dealer Spanner Bolt hole covers Cold Hot Selected model Hose guide Liquid detergent box Selected model Water supply hose Bolt hole covers The number of bolt hole covers depends on the model 3 5 covers Detergent drawer Control panel Door Levelling feet Work top Plug Dra...

Страница 14: ...g provided with the washing machine If it does not ﬁt the outlet have a proper outlet installed by a qualiﬁed electrician Water Supply Your washing machine will ﬁll properly when your water pressure is 50 kPa 800 kPa Water pressure less than 50 kPa may cause water valve failure not allowing the water valve to shut off completely Or it may take the washing machine longer to ﬁll than what the contro...

Страница 15: ...ys retains some water in its water valve pump and hose areas Frozen water in the lines can cause damage to belts the pump and other components Alcove or closet installation To operate safely and properly your new washing machine requires minimum clearances of Sides 25 mm Rear 50 mm Top 25 mm Front 465 mm If both the washing machine and a dryer are installed together the front of the alcove or clos...

Страница 16: ...f the hole Repeat for each bolt 3 Fill the holes with the supplied plastic covers 4 Store the shipping bolts away safely in case you have to move the washing machine in the future Packaging materials can be dangerous to children keep all packaging material plastic bags polystyrene etc well out of the reach of children setting up your washing machine WARNING Option Option Option WF0804W8N 02842G 04...

Страница 17: ...washing machine at one end and to the water tap at the other Do not stretch the water supply hose If the hose is too short replace the hose with a longer high pressure hose 2 Connect the other end of the cold water supply hose to your sink s cold water tap and tighten it by hand If necessary you can reposition the water supply hose at the washing machine end by loosening the ﬁtting rotating the ho...

Страница 18: ...g the arrow and connect 1 and 2 4 Connect the water supply hose to the adaptor When you release part 3 the hose automatically connects to the adaptor making a click sound After you have connected the water supply hose to the adaptor ensure that it is connected correctly by pulling the water supply hose downwards 5 Connect the other end of the water supply hose to the inlet water valve at the rear ...

Страница 19: ... shown Use the most conventional type of tap for the water supply In case the tap is square or too big remove the spacing ring before inserting the tap into the adaptor Connecting the Aqua Hose Selected models The Aqua Hose was invented for perfect leakage protection It is attached to the water supply hose and automatically cuts off the water ﬂow if the hose is damaged It also displays a warning i...

Страница 20: ...e above the sink siphon so that the end of the hose is at least 60 cm above the ground 3 ln a drain pipe We recommend using a 65 cm high vertical pipe it must be no shorter than 60 cm and no longer than 90 cm The standpipe drain requires minimum diameter 5 cm minimum carry away capacity 60 liter per minute STEP 5 Powering your washing machine Plug the power cord into a wall sockets an AC 220 240 V...

Страница 21: ... former ﬁll no higher than lower edge MAX of A BASIC INSTRUCTIONS 1 Load your laundry into the washing machine Do not overload the washing machine To determine the load capacity for each type of laundry refer to the chart on page 30 Make sure that laundry is not caught in the door as this may cause a water leak Washing detergent may remain in the front rubber part of the washer after a wash cycle ...

Страница 22: ...ng to achieve the best result Dark Garment Additional rinses and reduced spinning ensure that your favourite dark clothes are washed gently and rinsed thoroughly Daily Wash Use for everyday items such as underwear and shirts Eco Drum Clean Use for drum cleaning It cleanses dirt and bacteria of drum Regular use after every 40 washes is recommended No detergent or bleach needed Super Eco Wash Low te...

Страница 23: ...played indicates the time when the wash cycle will be ﬁnished TEMPERATURE SELECTION BUTTON Press this button repeatedly to cycle through the available water temperature options Cold Water 30 C 40 C 60 C and 95 C RINSE SELECTION BUTTON Press this button to add additional rinse cycles The maximum number of rinse cycles is ﬁve SPIN SELECTION BUTTON Press the button repeatedly to cycle through the ava...

Страница 24: ... and the Bubble Generator OFF shown on the panel press it again to turn the function back ON Some wash cycles must have Eco Bubble option ON will show on the panel and the Generator will turn on automatically Other wash cycles do not need this option and automatically turn the Generator OFF On many cycles you can manually adjust this option which will visibly affect wash time on the panel to achie...

Страница 25: ... Lock function remains on even after the power is turned on and off or after the disconnecting and reconnecting the power cord Sound off The Sound Off function can be selected during all courses When this function is selected sound is turned off for all courses Even if the power is turned on and off repeatedly the setting is retained Activating Deactivating If you want to activate or deactivate th...

Страница 26: ...ate activation Also the chosen course and option lights will ﬂicker You can set all options as follows in the My Cycle mode 1 Turn the water supply on 2 Press the Power button 3 Select cycle using the Cycle Selector 4 After cycle selection set each option See the Cycle Chart on page 40 for available option settings with each cycle 5 You can then store the selected cycle and options by pressing and...

Страница 27: ...gent drawer Add the appropriate amount of detergent into the detergent compartment and add the fabric softener to softener compartment just under the ﬁber softener base line MAX of A When the Prewash course is selected add detergent into the prewash compartment as well To use liquid detergent leave the liquid detergent box in the drawer refer to Liquid Detergent section on page 31 Do not add powde...

Страница 28: ...ics Denim Bedding Dark Garment Daily Wash Super Eco Wash Outdoor Care Baby Care Wool Hand Wash The relevant indicators will illuminate on the control panel 8 At this time you can control the wash temperature the amount of rinses the spinning speed and the delay time by pressing the appropriate option button 9 Press the Start Pause button and the wash will begin The process indicator will light up ...

Страница 29: ...ottons mixed ﬁbres synthetics silks wools and rayons Colour Divide whites and colours Wash new colour items separately Size Placing items of different sizes in the same load will improve the wash action Sensitivity Wash delicate items separately using the Delicate wash cycle for pure new woollen items curtains and silk articles Check the labels on the items you are washing or refer to the fabric c...

Страница 30: ...ll light clothing such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a ﬁne laundry net Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and cause an accident resulting in injury DETERGENT AND ADDITIVES INFORMATION Which detergent to use The type of detergent you shoul...

Страница 31: ...ing the Prewash option add the recommended amount of laundry detergent into the prewash compartment When washing large items do NOT use the following detergetnt types Tablet and capsule type detergents Detergents using a ball and net Concentrated or thick fabric softener and conditioner must be diluted with a little water before being poured into the dispenser prevents the overﬂow from becoming bl...

Страница 32: ...The liquid type cleaning agent is only available with liquid detergent box option 4 Press the Start Pause button If you press the Start Pause button the ECO Drum Clean course begins Using the ECO Drum Clean course you can clean the drum without using a cleansing agent Never use the ECO Drum Clean course when laundry is in the washing machine This may result in damage to the texture or a problem wi...

Страница 33: ...erally the ECO Drum Clean Auto Alarm appears once a month or so the frequency may differ depending on the number of times the washing machine is used In case of the alarm please also clean the debris ﬁlter refer to Cleaning the debris ﬁlter section on page 34 Otherwise the performance of the bubble function may lower down DRAINING THE WASHING MACHINE IN AN EMERGENCY 1 Unplug the washing machine fr...

Страница 34: ...ff all the water 4 Unscrew the debris ﬁlter cap 5 Wash any dirt or other material from the debris ﬁlter Make sure the drain pump propeller behind the debris ﬁlter is not blocked 6 Replace the debris ﬁlter cap 7 Replace the ﬁlter cover Do not open the debris ﬁlter cap while the machine is running or hot water may ﬂow out Make sure to replace the ﬁlter cap after the ﬁlter cleaning If the ﬁlter is ou...

Страница 35: ...NG THE WATER HOSE MESH FILTER You should clean the water hose mesh ﬁlter at least once a year or when the error message of 4E is displayed 1 Turn off the water supply to the washing machine 2 Unscrew the hose from the back of the washing machine To prevent water from gushing out due to the air pressure in the hose cover the hose with a cloth 3 Gently pull out the mesh ﬁlter from the end of the hos...

Страница 36: ...ashing machine for an extended time it s better to drain and disconnect it Washing machines can be damaged if water is left in the hoses and internal components before storage 1 Select the Cotton cycle and add bleach to the bleach compartment Then push the Quick Wash button and run your washing machine through the cycle without a load 2 Turn the water taps off and disconnect the inlet hoses 3 Unpl...

Страница 37: ...ith sufﬁcient water pressure Make sure the detergent is added to the center of the detergent drawer Vibrates or is too noisy Make sure your washing machine is on a level surface If the surface is not level adjust the washing machine feet to level the appliance Make sure that the shipping bolts are removed Make sure your washing machine is not touching any other object Make sure the laundry load is...

Страница 38: ...Clean the debris ﬁlter Make sure the drainage hose is installed correctly Clean the water hose mesh ﬁlter UE The laundry load is unbalanced Redistribute the load If only one item of clothing needs washing such as a bathrobe or pair of jeans the ﬁnal spin result might be unsatisfactory and an UE error message will be shown in the display window cE 3E Uc Call the after sales service For any codes no...

Страница 39: ...ents in the machine and turn off the machine 2 Press the Temp button and Delay End button simultaneously and press the Power button in addition Then the machine turns on 3 Press the Start button to activate Calibration Mode 4 The drum rotates clockwise and counterclockwise approximately for 3 minutes 5 When Calibration Mode is ﬁnished End En appears on the display and the machine automatically tur...

Страница 40: ...z 110 Synthetics z z z z z 80 Denim z z z z z 68 Bedding z z z z z 87 Dark Garment z z z z 73 Daily Wash z z z z 54 Eco Drum Clean z 86 Super Eco Wash z z z z 92 Outdoor Care z z 77 Baby Care z z z z z 133 Wool z z 55 Hand Wash z z 31 1 A cycle with a prewash takes approx 19 minutes longer 2 The cycle duration data has been measured under the conditions speciﬁed in Standard IEC 60456 EN 60456 Plea...

Страница 41: ...z 109 Synthetics z z z z z 82 Denim z z z z z 69 Bedding z z z z z 88 Dark Garment z z z z 75 Daily Wash z z z z 53 Eco Drum Clean z 86 Super Eco Wash z z z z 93 Outdoor Care z z 79 Baby Care z z z z z 132 Wool z z 60 Hand Wash z z 31 1 A cycle with a prewash takes approx 19 minutes longer 2 The cycle duration data has been measured under the conditions speciﬁed in Standard IEC 60456 EN 60456 Plea...

Страница 42: ...eached in cold water Dry on clothes hanger Do not bleach Tumble dry normal heat Can be ironed at 200 C max Tumble dry reduced heat Can be ironed at 150 C max Do not tumble dry PROTECTING THE ENVIRONMENT This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cann...

Страница 43: ...e kPa 50 800 Electrical connection Voltage V 220 240 Power consumption W 2000 2400 Frequency Hz 50 Supplier name Samsung Electronics Co Ltd 1 Annual energy consumption is based on 220 standard washing cycles for cotton programs at 60 C and 40 C at full and partial load and the consumption of off and left on modes Actual energy consumption will depend on how the appliance is used 2 Annual water con...

Страница 44: ... most efﬁcient to G least efﬁcient A A Maximum Spin Speed rpm 1600 1400 Residual moisture 47 47 Programs to which the information on the label and the Sheet relate Cotton 60 C and 40 C Intensive Eco Bubble4 Program duration of the standard program Cotton 60 C at full load min 212 212 Cotton 60 C for partial load min 182 182 Cotton 40 C with partial load min 162 162 Weighted time in left on mode mi...

Страница 45: ...her than the energy for washing Wasing with the high spin saves more energy in drying your clothes in a clothes dryer 4 The standard cotton 60 C program and standard cotton 40 C program which can be selected by adding the Intensive option to the cotton 60 C and cotton 40 C program are the most efﬁcient concerning water and energy consumption for this type of laundry The Eco Bubble option always tu...

Страница 46: ...memo WF0804W8N 02842G 04_EN indd 46 WF0804W8N 02842G 04_EN indd 46 2012 02 16 4 10 26 2012 02 16 4 10 26 ...

Страница 47: ...memo WF0804W8N 02842G 04_EN indd 47 WF0804W8N 02842G 04_EN indd 47 2012 02 16 4 10 26 2012 02 16 4 10 26 ...

Страница 48: ...R COMMENTS Country CALL OR VISIT US ONLINE AT U K 0330 SAMSUNG 7267864 www samsung com Code No DC68 02842G 04_EN WF0804W8N 02842G 04_EN indd 48 WF0804W8N 02842G 04_EN indd 48 2012 02 16 4 10 26 2012 02 16 4 10 26 ...

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