English 53
Tr
ouble
shoo
ting
Troubleshooting
If there is any problem, check the information message on the LED screen and follow the on-
screen instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
Action
Does not start.
•
Make sure the washing machine is plugged in.
•
Make sure the door is properly closed.
•
Make sure the water taps are open.
•
Tap
Start/Pause to start the washing machine.
•
Make sure Child Lock
is not activated.
•
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and will do quick
drain.
•
Check the fuse or reset the circuit breaker.
•
Check if power is supplied properly.
•
Low voltage detected.
- Check if the power cord is plugged in.
•
Make sure laundry is not caught in the door.
Water supply is
insufficient, or no
water is supplied.
•
Fully open the water tap.
•
Make sure the door is properly closed.
•
Make sure the water supply hose is not frozen.
•
Make sure the water supply hose is not kinked or clogged.
•
Make sure there is sufficient water pressure.
•
Make sure that the cold water tap and the hot water tap are
properly connected.
•
Clean the mesh filter as it may be clogged.
After a cycle,
detergent remains in
the detergent drawer.
•
Make sure the washing machine is running with sufficient
water pressure.
•
Make sure the detergent is added to the centre of the
detergent drawer.
•
Make sure the rinse cap is inserted properly.
•
If using granular detergent, make sure the detergent selector is
in the upper position.
•
Remove the rinse cap and clean the detergent drawer.
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