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56 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Action
No bubbles are seen
(Bubble models only).
•
You may not be able to see bubbles if there is too much items
in the drum.
•
Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a service center. The number of the service center is on the
label attached to the product.
Samsung is not liable for any damage to the product, any injury, or any other product safety
issue caused by a repair which does not follow the instructions in these Repair Guides. Any
damage to the product caused by an attempted repair (by anyone other than a Samsung
certified service provider) will also not be covered by the warranty.
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code
Action
4C
Water is not supplied.
•
Make sure the water taps are open.
•
Make sure the water hoses are not clogged.
•
Make sure the water taps are not frozen.
•
Make sure the washing machine is operating with sufficient
water pressure.
•
Make sure that the cold water tap and the hot water tap are
properly connected.
•
Clean the mesh filter as it may be clogged.
•
When the “
4C
” message appears, the machine drains water for
3 minutes. In the meantime, the power button will be disabled.
4C2
•
Make sure the cold water supply hose is firmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
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