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Troubleshooting

 

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troubleshooting

PROBLEMS AND SOLUTIONS

PROBLEM

SOLUTION

The washing machine will 
not start

• 

Make sure the door is firmly closed.

• 

Make sure the washing machine is plugged in.

• 

Make sure the water source faucet is turned on.

• 

Make sure to press the Start/Pause button.

No water or insufficient 
water supply

• 

Make sure the water source faucet is turned on.

• 

Make sure the water source hose is not frozen.

• 

Make sure the water intake hose is not bent.

• 

Make sure the filter on the water intake hose is not clogged.

Detergent remains in the 
detergent drawer after the 
wash program is complete

• 

Make sure the washing machine is running with sufficient water 
pressure.

• 

Put the detergents in the inner parts of the detergent drawer(away 
from the outside edges).

Washing machine vibrates 
or is too noisy

• 

Make sure the washing machine is set on a level surface. If the 
surface is not level, adjust the washing machine feet to level the 
appliance.

• 

Make sure that the shipping bolts are removed.

• 

Make sure the washing machine is not touching any other object.

• 

Make sure the laundry load is balanced.

The washing machine does 
not drain and/or spin

• 

Make sure the drain hose is not squashed or bent.

• 

Make sure the water hose mesh filter is not clogged.

The Door does not open

1. 

Disconnect the power plug from the power 
supply.

2. 

Remove the water from the washing machine.

3. 

Open the filter cover using a coin.

4. 

Locate the orange plastic tab and pull 
forward to open the door.

04 T

roubleshooting

WD6122CK-02384Q_EN.indd   23

2007-05-04   ¿ÀÈÄ 6:04:49

Содержание WD6122CKC

Страница 1: ... Machine user manual imagine the possibilities Thank you for purchasing a Samsung product To receive a more complete service please register your product at www samsung com global register WD6122CKC WD6122CKS ...

Страница 2: ...ive 2 Silver nano Ag anti bacteria sterilization system Protects your skin and keeps the interior clean and pleasant by removing bacteria from the laundry and adding a silver nano coating to it 3 Washing to drying with one button We can select the drying time manually The machine features an auto sensor of the optimal dry state that enables you to perform the whole wash cycle including the drying ...

Страница 3: ...e etc well out of the reach of children The appliance is designed for home use only Make sure that water and electrical connections are made by qualified technicians observing the manufacturer s instructions see Installing the Washing Machine and local safety regulations All packaging and shipping bolts must be removed before the appliance is used Serious damage may occur if they are not removed S...

Страница 4: ...f moisture Additionally the cord extension set or electrical portable out let device must be of a current rating suitable for the appliance This appliance has to be connected to the plug endurable to proper power consumption This appliance has to be positioned so that the plug is accessible after installation Do not use processed water containing oil cream or lotion which is usually found in skin ...

Страница 5: ...button lock function 14 Washing clothes manually 15 Washing clothes using Fuzzy Logic 16 Using Dry course 16 Using delay start 17 To Add Laundry 17 Using Clean Tub 18 Performing Air Wash 19 Washing tips and hints MAINTAINING THE WASHING MACHINE 20 20 Draining the washing machine in an emergency 20 Repairing a frozen washing machine 20 Cleaning the exterior 21 Cleaning the detergent drawer and rece...

Страница 6: ...so make sure that you have received all of the items shown below If the washing machine was damaged during shipping or you do not have all of the items contact your Samsung dealer immediately OVERVIEW OF THE WASHING MACHINE Wrench Water supply hose Hose guide Bolt hole covers Cold Water supply hose Drain Hose Control panel Detergent drawer Door Adjustable feet ...

Страница 7: ...ET If the floor is uneven adjust the feet do not insert pieces of wood or any other objects under the feet 1 Loosen the leg bolt by turning it with your hand until it is at the desired height 2 Tighten the locking nut by turning it with a screwdriver If the washer is placed on an uneven or weak surface noise or vibration occurs Only a l degrees angle is allowed REMOVING THE SHIPPING BOLTS Before u...

Страница 8: ...ten it by hand If necessary you can reposition the water supply hose at the washing machine end by loosening the fitting rotating the hose and retightening the fitting Option 1 Take the red L shaped arm fitting for the hot water supply hose and connect to the red hot water supply intake on the back of the machine Tighten by hand 2 Connect the other end of the hot water supply hose to your sink s h...

Страница 9: ... for water supply In case the faucet is square or too big remove the spacing ring before inserting the faucet into the adaptor The appliance is to be connected to the water mains using new hose sets and that old hose sets should not be used POSITIONING THE DRAIN HOSE The end of the drain hose may be positioned in three ways Over the edge of a wash basin The drain hose must be placed at a height of...

Страница 10: ...he green and yellow wire to the terminal in the plug marked with the letter E or the earth symbol or coloured green or green and yellow Connect the blue wire to the terminal marked with the letter N or coloured black Connect the brown wire to the terminal marked with the letter L or coloured red Consult a qualified electrician or service technician if in doubt about any of these instructions The m...

Страница 11: ...tergent for prewash or starch Dispenser Detergent for main wash water softener pre soaking agent bleach and stain removal product Dispenser Additives e g fabric softener or former fill no higher than lower edge of insert A PUTTING DETERGENT IN THE WASHING MACHINE 1 Pull out the detergent drawer 2 Add laundry detergent into compartment 3 Add softener into compartment if you desire 4 Add prewash det...

Страница 12: ...y perform the rinse cycle You can select this up to 5 times Spin selection button You can select the spin speed if necessary If only the spin cycle is selected and Start Pause is pressed in the middle of the spin cycle the machine starts spinning from the beginning The spin speed can vary depending on the course No Spin means no spinning is performed after the drain Dry selection button Selected i...

Страница 13: ...washing and then a sanitary sterilizing washing will be performed During the rinse the Ag water is added at the last time of rinse It treats clothes with silver antibiotic coating and functions to protect the propagation of bacteria 1 Open the door put in the clothes and close the door again 2 Press Power button 3 Select a course by turning the course selection dial 4 Press Silver Wash button 5 Pu...

Страница 14: ...se WASHING CLOTHES MANUALLY You can wash clothes manually without using the Fuzzy Logic feature To do so 1 Turn the water supply on 2 Press the Power button on the washing machine 3 Open the door 4 Load the articles one at a time loosely into the drum without overfilling 5 Close the door 6 Put the detergent and if necessary softener or prewash detergent in the appropriate compartments 7 Press the ...

Страница 15: ...gerie Clean Tub You will see the indicators light up on the control panel 8 At this time you can control the wash temperature rinsing times spin speed delay time silver wash and dry button by pressing the appropriate option button delay time silver wash and dry button can be selected optionally by user 9 Press the Start Pause button on the Fuzzy Control dial and the wash cycle will begin The proce...

Страница 16: ...The selected course can t be altered after the start of drying If you select Drying function the intensity of SPIN will be set up as High in default for increasing the drying effect If cold water is not supplied drying will not be performed If you do not take out clothes from the tub after the end of drying a function of wrinkle protection will be performed for about 30 minutes with the display of...

Страница 17: ...e Start Pause Button Avoid adding the laundry when the machine has foamed up or is filled with water Otherwise the foam or water may leak out of the door So check it first before opening the door USING CLEAN TUB Is a course for washing the tub 1 Press Power button 2 Select the Clean Tub Course by turning the dial of Course Select 3 Put an adequate amount of bleaching agent in the detergent tray fo...

Страница 18: ...utton If you do not remove the laundry immediately after the Air Wash is performed the machine performs an additional wrinkle protection process for 30 minutes Press the Start Pause or Power button to remove the laundry The insecticide process can kill bacteria living in unwashable materials such as blankets pillows cushions and needlework dolls Avoid Air Washing the following clothes Sensitive cl...

Страница 19: ...th modern detergents will give perfect washing results thus saving energy time water and detergent However if your cotton is particularly dirty use a prewash with a protein based detergent Determining load capacity Do not overload the washing machine or your laundry may not wash properly Use the chart below to determine the load capacity for the type of laundry you are washing Fabric Type Load Cap...

Страница 20: ...RING A FROZEN WASHING MACHINE If the temperature drops below freezing and your washing machine is frozen 1 Unplug the washing machine 2 Pour warm water on the source faucet to loosen the water supply hose 3 Remove the water supply hose and soak it in warm water 4 Pour warm water into the washing machine drum and let it sit for 10 minutes 5 Reconnect the water supply hose to the water faucet and ch...

Страница 21: ...or buttons as these may obstruct the drain hose CLEANING THE DEBRIS FILTER Clean the debris filter 5 or 6 times a year or when you see the following error message on the display 1 Open the filter cover see Draining the washing machine in an emergency 2 Unscrew emergency drain cap by turning left and drain off all the water See Draining the washing machine in an emergency 3 Unscrew the filter cap a...

Страница 22: ...the washing machine 2 Unscrew the hose from the back of the washing machine 3 With a pair of pliers gently pull out the mesh filter from the end of the hose and rinse it under water until clean Also clean the inside and outside of the threaded connector 4 Push the filter back into place 5 Screw the hose back onto the washing machine 6 Turn on the faucet and make sure the connections are watertight...

Страница 23: ...with sufficient water pressure Put the detergents in the inner parts of the detergent drawer away from the outside edges Washing machine vibrates or is too noisy Make sure the washing machine is set on a level surface If the surface is not level adjust the washing machine feet to level the appliance Make sure that the shipping bolts are removed Make sure the washing machine is not touching any oth...

Страница 24: ...y and an UE error message will be shown in the display window Hot It appears when the internal temperature of the drum is high The fan will automatically function so just wait until Hot indication disappeared cE This is when the internal temperature does not go down below a certain degree in washing or hydrating Press the Start Pause button to try again 3E Call after sales service Before contactin...

Страница 25: ...wash underwear we change everyday strong dirt removal and sterilization is performed simultaneously Boil This course is appropriate to wash underwear we change everyday strong dirt removal and sterilization is performed simultaneously Eco Boil Delicate curtains dresses skirts shirts and blouses Quick Lightly soiled cottons or linen blouses shirts dark coloured terry cloth coloured linen articles j...

Страница 26: ...alternating current line plug having one blade wider than the other This plug will fit into the power outlet only one way If you are unable to insert the plug fully into the outlet try reversing the plug If the plug still doesn t fit contact your electrician to replace your outlet Protect the power cord Power supply cords should be routed so that they are unlikely to be walked on or pinched by ite...

Страница 27: ...SSURE 50 780 kPa WEIGHT 96 kg WASH and SPIN CAPACITY 12 0 kg DRY LAUNDRY DRY CAPACITY 7 0 kg POWER CONSUMPTION WASHING 220 V 150 W 120 V 137 W WASHING AND HEATING 220 V 2100 W 120 V 1020 W DRYING 220 V 1900 W 120 V 1350 W WATER VOLUME 110 ℓ SPIN REVOLUTION MODEL WD6122CKC WD6122CKS rpm 1200 rpm The appearance and specifications of the product are subject to change without prior notice for purposes...

Страница 28: ...QUESTIONS OR COMMENTS Country CALL OR VISIT US ONLINE AT THAILAND 1800 29 3232 02 689 3232 www samsung com th Code No DC68 02384Q EN ...

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