5-30
Samsung Electronics
Troubleshooting
Error code 2-040
Fault
Description
Paper is completely fed out of the printer, but Jam 2 occurs. Or, the paper is stuck in the fuser roller.
Jam 2
Model ML-6100
Check
1. Engine board
2. Fuser
Cause
1. Check if paper is jammed in the pressure roller.
2. Open the printer cover, and close it :
If Jam 2 occurs after the paper is completely fed out of the printer, the exit sensor contact may be
bad or the exit sensor actuator may be deformed.
Solution
1-1. Check if the exit sensor actuator is defective, and replace if required.
1-2. Check the exit sensor OP3 contact and related parts. Refer to Error Code 2-030.
2. If the paper is stuck in the fuser, disassemble the fuser and remove the jammed paper, and clean
the surface of the pressure roller with soft cloth, dampened with alcohol.
Remark
Others