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Troubleshooting

English

60

Problem

Action

Vibrates excessively or 
makes noise.

•  Make sure the washing machine is on a level floor. If the floor is not 

level, use the levelling feet to adjust the washing machine.

•  Make sure the washing machine is not contacting any other object.
•  Make sure the laundry load is balanced.
•  Make sure the laundry is spread evenly in the washing machine. 

Spread out the laundry evenly and start again.

•  Make sure the space around the washing machine is free of objects.
•  Humming is produced normally during operation.
•  Objects such as coins can cause noise. Remove these objects from the 

washing machine after washing is complete.

Stops.

•  Make sure the washer's power cord is fully plugged in and the circuit 

is live.

•  Check the fuse or reset the circuit breaker.
•  Close the door, and then press or tap 

Start/Pause (Hold to Start)

 to 

start the washing machine. For your safety, the washing machine will 
not spin unless the door is closed.

•  Before the washing machine starts to fill, it will make a series of 

clicking noises to check the door lock, and then does a quick drain.

•  There may be a pause or soak period in the cycle. Wait briefly and the 

washing machine may start.

•  Make sure the inlet hose filters at the taps are not clogged. 

Periodically clean the filters. See page 

56

.

•  This problem can occur temporarily due to low voltage in your 

household electrical system. It will be resolved when the voltage 
returns to normal.

Fills with the wrong 
temperature water.

•  Fully open both water taps.
•  Make sure the temperature selection is correct.
•  Make sure the hoses are connected to the correct water taps. Flush 

the water lines.

•  Disconnect the hoses and clean the mesh filters. The water inlet 

mesh filters may be clogged. See page 

56

.

•  While the washing machine fills, the water temperature may change 

as the automatic temperature control feature checks incoming water 
temperature. This is normal.

•  While the washing machine fills, you may notice just hot and/or 

just cold water going through the dispenser when cold or warm 
temperatures are selected. This is a normal function of the automatic 
temperature control feature as the washing machine determines the 
water temperature.

Untitled-1   60

2023-04-28     6:01:06

Содержание WA55CG7500 Series

Страница 1: ...Washer Usermanual WA55CG7500 WA54CG7550 Untitled 1 1 2023 04 28 6 00 58...

Страница 2: ...ons 9 Critical cleaning warnings 11 Regulatory notice 12 FCC Notice 12 IC Notice 13 Open Source Announcement 14 Installation 15 Unpacking yourwasher 15 What s included 16 Installation requirements 18...

Страница 3: ...d of non use 53 Pet hairfilter applicable models only 54 Cleaning the mesh filter 56 Cleaning the detergent drawer 57 Troubleshooting 59 Checkpoints 59 Information codes 63 Specifications 66 Fabric ca...

Страница 4: ...yourwasher Because the following operating instructions covervarious models the characteristics of yourwashermay differslightly from those described in this manual and not all warning signs may be ap...

Страница 5: ...er including wind rain orsnow 7 Do not tamperwith the controls 8 Do not repairorreplace any part of the appliance orattempt any servicing unless it is specifically recommended in the user maintenance...

Страница 6: ...Plug the powerplug into the wall socket in the right direction so that the cord runs towards the floor If you plug the powerplug into the socket in the opposite direction the electric wires within th...

Страница 7: ...he product Unplug the powerplug when the appliance is not being used forlong periods of time orduring a thunder lightning storm Failing to do so may result in electric shock orfire Critical usagewarni...

Страница 8: ...emble ormodify the appliance yourself Do not use any fuse such as copper steel wire etc otherthan a standard fuse If you need to repairorreinstall the appliance contact yournearest Samsung service cen...

Страница 9: ...y result in injury Insert the laundry into the washercompletely so that laundry does not get caught in the lid If laundry gets caught in the lid it may result in damage to the laundry orthe washer orr...

Страница 10: ...hairsalons or massage clinics This may result in the rubberseal becoming deformed and waterleakage Do not leave metal objects safety pins hairpins etc orbleach in the tub forlong periods of time This...

Страница 11: ...gwarnings WARNING Do not clean the appliance by spraying waterdirectly onto it Do not use a strong acid cleaning agent Do not use benzene paint thinner oralcohol to clean the appliance This may result...

Страница 12: ...cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occurin a pa...

Страница 13: ...es with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Forproducts sold in the US and Canadian markets only channels1 11 are available You cannot selec...

Страница 14: ...related to this product NOTE Hereby Samsung Electronics declares that the radio equipment type appliance is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity i...

Страница 15: ...all the items shown on the next page If yourwasherwas damaged during shipping oryou do not have all of the items call 1 800 726 7864 1 800 SAMSUNG To prevent personal injury orstrain wearprotective gl...

Страница 16: ...ung customercare centerat1 800 SAMSUNG 1 800 726 7864 oryourretailer 01 02 03 04 06 05 08 14 13 07 11 12 10 09 01 Drain hose 02 Hose guide 03 Lid 04 Active Waterjet nozzle 05 Bleach compartment 06 Tub...

Страница 17: ...nt to purchase a replacement contact the Samsung customercare centerat1 800 SAMSUNG 1 800 726 7864 The design of the parts and accessories may differfrom the pictures above Theirdesign is subject to c...

Страница 18: ...orpersonal injury all wiring and grounding must be done in accordance with local codes orin the absence of local codes in accordance with the National Electrical Code ANSI NFPA No 70 Latest Revision...

Страница 19: ...aces do not provide good resistance to vibrations and may cause the washerto move slightly during the spin cycle CAUTION Do NOTinstall the washeron a platform ora poorly supported structure Watertempe...

Страница 20: ...ions Minimum clearance forstable operation Sides Top Rear Front 1 in 25 mm 21 in 533 mm 5 9 in 150 mm 1 in 25 mm If both the washerand a dryerare installed in the same location the front of the alcove...

Страница 21: ...AUTION Make sure to use newwaterhoses and that rubber gaskets B are inside the couplings A at both ends of the hoses Waterhoses without the gaskets may leak Allow 6 in 150 mm of space between the back...

Страница 22: ...econds to remove impurities When done close the taps 4 Attach the waterhoses to the hot and cold water inlets on the back of the washer and then hand tighten the waterhose fittings until they are tigh...

Страница 23: ...ts shown below are met Minimum 39 in 99 cm Maximum 96 in 245 cm NOTE Make sure to measure the height from the floor where the washeris placed Draining efficiency may be reduced if the drain system is...

Страница 24: ...mm into the standpipe 4 Secure the drain hose with cable ties STEP 4 Level thewasher A 1 Slide the washerinto position 2 Open the lid of the washer and then pourwaterinto the tub until the blades of...

Страница 25: ...e touching the floor If the washerrocks when you push down on a corner adjust the leveling foot at that cornerso the foot is firmly on the floor NOTE You can also level the washerby lining a level up...

Страница 26: ...26 Leveling thewasherwith the leg ring ForWA5 A730 A models only A B A Waterdrip pan B Bulge height less than 5 8 With the leg ring in place use the leveling leg to adjust the height of the washer Unt...

Страница 27: ...ess Power to turn on yourwasher 3 Turn the Cycle Selector to RINSE SPIN 4 Press and hold Start Pause Hold to Start to start the test cycle 5 The washershould not rock orvibrate excessivelywhen wateris...

Страница 28: ...ools and rayon Color Separate whites from colors Size Mixing different sized items togetherin the tub improves washing performance Sensitivity Wash delicate items separately Forpure newwoolen items cu...

Страница 29: ...cates bag by itself without other laundry This can cause abnormal vibrations that could cause the washerto move and result in injury WA CG7 5 CAUTION Make sure to soak inflatable items such as blanket...

Страница 30: ...sheets comforters duvets together They can get unbalanced in the tub and cause poorspinning results Separate the beddings by theirtype before washing If an item is bulky and absorbs large amounts of w...

Страница 31: ...eak Make sure the laundry does not extend past the plastic ring at the top of the tub STEP 5 Determine the load capacity Make sure the laundry does not extend past the plastic ring at the top of the t...

Страница 32: ...sure about the waterhardness contact yourlocal waterauthority Do not use detergent that tends to harden orsolidify This detergent may remain in the washerafterthe rinse cycle blocking the drain outlet...

Страница 33: ...e powderdetergent put detergent into the tub before putting yourlaundry CAUTION The Softener orDetergent button s LED blinks when the detergent orsoftenerlevel is low Do not add an excessive amount of...

Страница 34: ...the detergent drawerwith just yourfingertips Grab the detergent drawerhandle firmlywith yourhand and pull to open it Push the detergent drawerall the way to the end to close it You will heara click so...

Страница 35: ...Pause Hold to Start The detection time mayvary depending on the type of the detergent softener A 1 Pull the detergent drawerto open 2 Turn the auto detergent compartment cover A counter clockwise to...

Страница 36: ...the detergent softener compartments and clean them thoroughly If you have accidentally mixed the detergent and softenerin one of the compartments empty the compartment clean them thoroughly and put t...

Страница 37: ...d properly by the washing machine Do not use gel type orviscous detergent softenerin the detergent draweras they may not flowwell Read the detergent softenermanufacturer s instructions before using th...

Страница 38: ...ee page 44 02 Display The display shows current cycle information and estimated time remaining or an information code if the washerneeds to be checked 03 Temp Press to change the watertemperature fort...

Страница 39: ...rt to start the cycle The spinning time depends on the selected cycle 06 Soil Press to change the soil level forthe current cycle Heavy Level 5 Forextremely soiled loads Level4 Forheavily soiled loads...

Страница 40: ...indicates you can add ortake out items aftera cycle has started To add ortake out items press Start Pause Hold to Start to pause the cycle and then open the lid To resume the cycle close the lid and t...

Страница 41: ...Spin and Soil as necessary 4 Select desired options as necessary 5 Press and hold Start Pause Hold to Start To change the cycle during operation 1 Press Start Pause Hold to Start to stop operation 2...

Страница 42: ...the pet hairon items and clean the pet hairfilterbefore every wash cycle to maximize the effectiveness of the cycle and prevent the pet hairfrom remaining in the tub contaminating otheritems There mi...

Страница 43: ...s lingerie silk and otherhandwash only fabrics Forbest performance use liquid detergents QUICKWASH Forlightly soiled garments needed quickly Forbest performance recommended load is 4 lb orlower DEEPWA...

Страница 44: ...can be selected 4 Level 4 4 Level 4 4 Level 4 4 Level 4 3 Level 3 3 Level 3 3 Level 3 3 Level 3 2 Level 2 2 Level 2 2 Level 2 2 Level 2 1 Cold Level 1 1 1 time Level 1 1 No Spin Level 1 1 Light Level...

Страница 45: ...TES COLORS BEDDING WATERPROOF DELICATES QUICKWASH DEEPWASH RINSE SPIN SELF CLEAN Cycle Options Pre Soak Fabric Softener Deep Fill SuperSpeed NORMAL HEAVY DUTY PETCAREWASH WA54CG7550 ACTIVEWEAR WA55CG7...

Страница 46: ...y 5 minutes afterit begins To add more water press ActiveWaterjet again to resupplywater If the Active Waterjet function is activated immediately afterthe washerturns on the washerwill spray waterfor1...

Страница 47: ...example 2 00 pm Set Delay End to 3 hours 3 00 pm Start 5 00 pm End Sound Off You can turn on oroff the sound from the washing machine Please note that this setting does not affect the sound that notif...

Страница 48: ...ion finishes the powerautomatically turns off again If you activate the Child Lock function while the washeris running the Start Pause Hold to Start button will not work Afterthe compulsory drain CL b...

Страница 49: ...ner Referto the following instructions to set the dosage level and the concentration level The Auto Dispense System does not work if the LEDs on the buttons are off Dosage level setting Press Detergen...

Страница 50: ...an AP Access Point 2 Open SmartThings on yoursmartphone 3 If you see the message A new device is found select Add 4 If no message appears select and select yourappliance in a list of devices availabl...

Страница 51: ...rmation code if a problem is detected 3 Run the Samsung Smart Washer Dryerapp on yourmobile device and then tap Smart Care 4 Put the mobile device close to the washer s display so that the smartphone...

Страница 52: ...ress and hold Start Pause Hold to Start NOTE The watertemperature forSELF CLEAN is defaulted to Hot This temperature cannot be changed In the case where residue is present in the washertub add1 cup 8...

Страница 53: ...odor mold mildew orbacterial residue that may remain in yourwasheras a result of washing clothes CAUTION Failure to follow these instructions may result in unpleasant conditions including odors and or...

Страница 54: ...y NOTE Clean the pet hairfilterbefore everywash cycle to maximize the effectiveness of the PETCARE WASH cycle 1 Press down the upperarea of the filtercase to remove 2 Unlock the cover and clean the fi...

Страница 55: ...ut from the inside to avoid damaging the filter 3 When cleaning is complete close the coverand reinsert the filtercase to the original position You will heara clicking sound when the filtercase fits i...

Страница 56: ...overthe end of each hose with a cloth ortowel to prevent waterfrom gushing out 4 Use pliers to pull out the mesh filterfrom the inlet valves 5 Thoroughly clean the mesh filters in water 6 Completely d...

Страница 57: ...ments and clean them thoroughly While cleaning do not carry individually removed compartments Transport the compartments in the detergent drawerto prevent the contents from spilling Put the compartmen...

Страница 58: ...tergent drawerrecess It may cause electronic shock orfire Unplug powerif necessary NOTE Make sure the drawerrecess is completely dry before inserting the detergent drawer Tightly attach the tops of bo...

Страница 59: ...nning cycle Close the door and then press ortap Start Pause Hold to Start to resume The machine has entered Standby has paused oris in a soaking cycle Please wait Check the fuse orreset the circuit br...

Страница 60: ...l make a series of clicking noises to check the doorlock and then does a quick drain There may be a pause orsoak period in the cycle Wait briefly and the washing machine may start Make sure the inlet...

Страница 61: ...cycle Use the High orExtra High spin speed cycle Applicable model only Use high efficiency HE detergent to reduce oversudsing The load is too small Small loads one ortwo items may become unbalanced an...

Страница 62: ...un the Spin cycle after releasing the drain hose Make sure the drain hose is installed correctly See pages 23 and 24 Adjust the position of the drain hose as instructed Stains on clothes Select an app...

Страница 63: ...operating with sufficient waterpressure Make sure that the cold watertap and the hot watertap are properly connected Clean the mesh filteras it may be clogged Make sure waterhoses are not kinked NOTE...

Страница 64: ...g the washerwith the dooropen Make sure the dooris properly closed Make sure laundry is not caught in the door HC High temperature heating check Turn off the washer unplug it wait one minute and then...

Страница 65: ...ry and a Ub check message will appearin the display Ur Display foradditional rinsing Appears when additional rinsing cycle senses that tub is unbalanced Press any button key to release the display 8C...

Страница 66: ...istant Wrinkle control Gentle Delicates Hand wash Watertemperature Hot Warm Cold NOTE The temperature range forHot is135 F 57 C or below 95 F 35 C orbelow forWarm and 68 F 20 C orbelow forCold Wash wa...

Страница 67: ...lease observe local waste disposal regulations Cut off the powercord so that the appliance cannot be connected to a powersource Remove the lid so that animals and small children cannot get trapped ins...

Страница 68: ...ation sheet Type Top loadingwasher Model name WA55CG7500 WA54CG7550 Waterpressure psi kPa 20 116 137 800 Spin revolution 750 rpm NETweight lb kg 134 5 61 0 Powerconsumption Washing 120V 700 W NOTE You...

Страница 69: ...ted upon request as proof of purchase to SAMSUNG orSAMSUNG s authorized service centerto receive warranty service SAMSUNG will provide in home service within the contiguous United States during the wa...

Страница 70: ...oltage fluctuations and surges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use yourproduct and service to correct installation...

Страница 71: ...S BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion orlimitation of incidental or consequential damages so the above limitations orexclusions may not apply to you This...

Страница 72: ...oduct at ouroption and at no charge as stipulated herein with new orreconditioned parts orproducts if found to be defective during the limited warranty period specified above All replaced parts and pr...

Страница 73: ...PURCHASER ASSUMES ALL RISKAND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUTOF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT T...

Страница 74: ...Memo Untitled 1 74 2023 04 28 6 01 08...

Страница 75: ...Memo Untitled 1 75 2023 04 28 6 01 08...

Страница 76: ...NTS QUESTIONS OR COMMENTS COUNTRY CALL ORVISITUS ONLINE AT U S A 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_f...

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