Warranty
BAUM Retec AG warrants the device, effective from the date of delivery, to be
free of any defects in material and workmanship. Warranty is not transferable
and does not apply to groups, multi users or agencies. This device has been
designed for the individual purchaser to be used in home or office
environments. BAUM Retec AG reserves the right to repair or replace with a
similar or better product. In no event shall BAUM Retec AG or its distributors
be liable for indirect or consequential damages. The original users’ remedies
are limited to replacement of devices modules/parts. This warranty is valid
only when service is done in the country of original purchase and with intact
warranty seals. For additional warranty claims or service during or after
warranty period, please refer to your local distributor. BAUM Retec AG does
not take responsibility for use of this device other than described in this
Manual.
Warranty on new devices is 24 months.
Warranty on used or refurbished devices is 12 months.
Warranty on Consumable parts (Batteries, Braille Pins, Data carriers etc.)
is 6 months.
Warranty onrepairs and spare parts is 12 months.
All defects caused by improper use or users fault are not covered by this
warranty.
Parts replaced during repair are transferred into ownership of BAUM Retec AG
and will not be returned to the customer.
In case of repair the device must be properly packed into its original shipping
box or service box.
Costs for packing, shipping and insurance are not covered by BAUM.
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