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146 Audio and Video Functions for the Visually or Hearing

Impaired

151 Using Voice Assistants on the TV

152 Using Other Functions

Precautions and Notes

155 Before Using the Recording and Timeshift Functions

157 Read Before Using Apps

158 Read Before Using the Internet Function

160 Read Before Playing Photo, Video, or Music Files

177 Read After Installing the TV

178 Supported Resolutions for UHD Input Signals

179 Resolutions for Input Signals supported by 8K models

(QN7**C series or higher)

180 Supported Resolutions for FreeSync (VRR)

181 Read Before Connecting a Computer (Supported

Resolutions)

184 Supported Resolutions for Video Signals

186 Supported Resolutions for HDBT

187 Read Before Using Bluetooth Devices

188 Blocking programs based on their TV Rating

191 Licenses

Troubleshooting

Picture Issues

192 The screen is flashing or has become dark

192 The picture is not bright, or the picture colors do not look

clear

193 The picture colors are black and white or do not look the

way they should look

194 The TV automatically turns off by itself

194 TV (The Frame TV) cannot be turned off.

194 Unable to power on

195 The TV remains on or does not turn on automatically.

195 Unable to find a Channel

196 The TV image does not look as good as it did in the store

196 Displayed video looks blurry

197 The picture is distorted

197 There is a dotted line on the edge of the screen

197 The picture won’t display in full screen

197 The Caption function in the TV menu is deactivated

198 Captions appear on the TV screen

198 The HDR of the connected external device turns off

Sound and Noise Issues

199 How can I connect an audio device to the TV?

199 There is no sound or the sound is too low at maximum

volume.

199 The picture is good but there is no sound.

200 HDMI (eARC/ARC) is connected, and there is no sound.

200 The speakers are making an odd sound.

200 The sound is interrupted.

201 Whenever a function is used on the TV or the channel is

changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.

201 The TV audio is not being played through the Soundbar or

A/V receiver.

201 The sound is not heard clearly.

202 The volume of the external device cannot be adjusted.

202 I want to turn the TV and audio device off and on at the

same time.

Содержание UN85CU8000FXZC

Страница 1: ...eive more complete service please register your product at www samsung com Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users se...

Страница 2: ...the Media Home Screen 64 About the Menu Home Screen 68 Using a Samsung account 70 Using Workspace 76 Using the Apps Service 80 Using the e Manual 82 Using the Internet 83 Using SmartThings 88 Playing...

Страница 3: ...by itself 194 TV The Frame TV cannot be turned off 194 Unable to power on 195 The TV remains on or does not turn on automatically 195 Unable to find a Channel 196 The TV image does not look as good a...

Страница 4: ...rk 209 External devices cannot be operated with the TV remote control Recording Issues 210 The Timeshift or recording function cannot be used 210 Cannot record videos received from an external device...

Страница 5: ...Reset sound Getting Support 221 Getting support through Remote Management 221 Finding the contact information for service 221 Requesting service Accessibility Guidance Learn Menu Screen 222 Using the...

Страница 6: ...ces Connection Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device...

Страница 7: ...Bluetooth Wi Fi HDMI Troubleshooting Connect audio devices such as speakers soundbars headphones or home theaters to TV The image on your TV may differ from the image above depending on the model and...

Страница 8: ...tion Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the network If the TV does not automatically connect to the network refer to Wired network connection...

Страница 9: ...Network Settings Wireless Make sure that you have the wireless access point s name SSID and password settings before attempting to connect The network name SSID and security key are available on the...

Страница 10: ...automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button To disconnect Wi Fi select Disconnect in left directi...

Страница 11: ...ird party custom controller is installed and configured specifically for a Samsung TV and if your Wi Fi network is password protected This function may not be supported depending on the model Allowing...

Страница 12: ...the screen with your mobile device refer to left directional button Connected Devices Connection Guide Smartphone Screen Sharing Smart View Try Now To turn off Screen Sharing Smart View disconnect the...

Страница 13: ...with the cover in place and lightly tap it on any external edge of the TV When you perform Tap View in Ambient mode or Art mode only in The Frame models only the mobile device s screen appears on the...

Страница 14: ...me Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according...

Страница 15: ...deo signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is tran...

Страница 16: ...device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote Setup When a USB device is connected to the USB port a pop up...

Страница 17: ...on your mobile phone to connect a camera Connect a camera to use video call home workout and other new features For details on how to connect refer to Camera Sharing left directional button Connected...

Страница 18: ...ion error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built...

Страница 19: ...al button Settings All Settings Sound Sound Output Try Now Refer to the soundbar s user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are using it...

Страница 20: ...re information refer to left directional button Connected Devices Connection Guide Smartphone Apple AirPlay Try Now This function may not be supported depending on the model or geographical area The v...

Страница 21: ...TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TV The Frame S8 C S9 C Series CU8 Series CU77 model Learn abo...

Страница 22: ...Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbe...

Страница 23: ...Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable dist...

Страница 24: ...About the Remote Control CU7 BEC Series except for CU77 model Learn about the buttons on the Remote Control 24...

Страница 25: ...channel enter a PIN ZIP code and etc Color button When pressed colored buttons appear on the screen Use this button to access additional options that are specific to the feature in use Directional bu...

Страница 26: ...the button Available apps may differ depending on the geographical area or contents provider This function may not be supported depending on the model or geographical area The images buttons and func...

Страница 27: ...About the Samsung Smart Remote The Terrace Learn about the buttons on the Samsung Smart Remote 27...

Страница 28: ...this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers a...

Страница 29: ...Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable dist...

Страница 30: ...for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the...

Страница 31: ...Using Anynet HDMI CEC Specific external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause i...

Страница 32: ...some HDMI cables may not support Anynet HDMI CEC You can configure the TV s Universal Remote to control third party cable boxes Blu ray players and home theaters that do not support HDMI CEC For more...

Страница 33: ...n Guide left directional button Connected Devices Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad left directional button Settings All Settings Connection Bluetooth Devi...

Страница 34: ...gs menu virtual numeric pad Option pad are displayed alternately F3 key Plays pauses F4 key Displays the Settings screen F5 key Displays the Home Screen F6 key Displays the Sources screen F7 key Displ...

Страница 35: ...x Elite Wireless Controller Series 2 BT O Xbox Adaptive controller BT USB Sony Dualsense Edge BT O USB O Dualsense BT O USB O DualShock 4 BT O USB O Google Stadia controller USB Not support Wi Fi Not...

Страница 36: ...t support force feedback Controllers don t have force feedback function Tizen TVs will support only XInput mode for the supported gamepads Xbox controllers may require firmware updates Controller audi...

Страница 37: ...page Pressing and holding the Home button During cloud game play Quick panel Option button on the left Game Bar when Game Mode is turned on and an external source is connected X button or button Sony...

Страница 38: ...Mouse Settings Try Now You can set up the mouse with the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV...

Страница 39: ...ded text Reset Recommended Text Memory Show Editing Buttons Keypad Language Entering Text using the remote control s microphone and the on screen virtual keyboard When the virtual keyboard is on the s...

Страница 40: ...s and videos or listen to music and perform more functions Some Smart Hub services are paid services To use smart functions you should connect to a network agree to the terms and conditions and log in...

Страница 41: ...the additional features and services You can view the entire text of the Terms Privacy by navigating to left directional button Settings All Settings General Privacy Terms Privacy Try Now If you want...

Страница 42: ...Art mode function to edit image content such as artworks photos or to display the content This function is supported only in The Frame For more information refer to Using Art Mode 5 Game Play games fr...

Страница 43: ...TV app is automatically run when you turn on the TV You can also turn this function on or off Press the Select button at the current menu To use the Samsung Business TV app on your TV install the app...

Страница 44: ...ng Multi View runs automatically when you rotate the screen to portrait mode This function may not be supported depending on the model This function is activated when the Auto Rotating Accessory sold...

Страница 45: ...Ambient mode some functions may not be supported The image on your TV may differ from the image above depending on the model and geographical area 1 Getting to Know Ambient Mode Press View Help to br...

Страница 46: ...depending on the model or geographical area Changing art work Change the artwork to display in Ambient mode Press the Select button on the remote control to move the focus to an artwork Use the left...

Страница 47: ...t Time Filter You can select any background time format for content Color Changes the color of the content Vibes Selects a mood that matches the content Backgrounds Changes the background of the conte...

Страница 48: ...ite to save the displayed content to Favorite Promoted by NFT Apps Browse a variety of new and adventurous content with an app that provides NFT works Special Edition Allows you to enjoy creative artw...

Страница 49: ...photos and artwork Background Theme Allows you to select a background theme provided by Samsung Take a picture of a wall using the SmartThings app on your mobile device to create a custom background t...

Страница 50: ...is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient mode screen turns off automatically If there is no remote control input for the set...

Страница 51: ...the brightness and color tone of your TV are automatically adjusted depending on the ambient and the TV can be automatically turned off The TV is set by default so that the screen turns off automatic...

Страница 52: ...the image you can keep it as an artwork by purchasing it or subscribing to the Membership If you select a saved image the TV goes into Art mode In Art mode press the Select button on the remote contro...

Страница 53: ...button Supported border styles may differ if the image aspect ratio is not 16 9 or the image resolution is lower than the recommended resolution Recommended resolution 1920 x 1080 for 32LS03C models...

Страница 54: ...You can also replace it with new artwork periodically to suit your preference Follow the on screen instructions to proceed with the payment If you subscribe to a membership during your free trial per...

Страница 55: ...Select button to set the sensitivity level Motion Detector may not be supported depending on the model or geographical area What is Art Briefly view information about Art mode including functions Imp...

Страница 56: ...the TV Add Picture select 2 to 3 images Create Mat Combine the 2 to 3 images to create a single image My Album select content such as Dynamic Filter or Auto Gallery and then press Select Photo to set...

Страница 57: ...ending on the positions types and number of the light sources If the area around the TV is too dark or bright the screen brightness may be limited or the sensor may not work normally If the TV is inst...

Страница 58: ...rea 1 Learn More Provides information about Samsung Gaming Hub and details on how to use devices 2 Accessories and Music Accessories Controllers Select a Controller to connect to the TV For more infor...

Страница 59: ...This menu is provided at the very bottom of the Samsung Gaming Hub screen To configure Game Activity and Options scroll down to the very bottom Game Rating Lock Set the age limit for playing games The...

Страница 60: ...pps Service 2 Moving an item on the Home Screen From the end of the APPS list select List Edit Move the focus to the app to relocate and press the down directional button on the remote control Select...

Страница 61: ...watched TV program app or last used input source 5 On Now Display a list of TV programs or Samsung TV Plus content items currently being aired This function may not be supported depending on the inpu...

Страница 62: ...rovider s circumstances This function may not be supported depending on the model or geographical area All YouTube 8K content recommended and provided through the Home screen of 8K TV is attributed to...

Страница 63: ...aphical area Preferences Select a preferred service to receive content recommendations to suit your preference Continue Watching Choose content providers for Continue Watching You can continue watchin...

Страница 64: ...e screen when it is time to schedule viewing schedule recording etc If you move the focus to Notification and then press the Select button a notification window appears on the right and the following...

Страница 65: ...ving Solution Reduce power consumption by adjusting brightness settings This function may not be supported depending on the model or geographical area Picture Mode Change the picture mode for the opti...

Страница 66: ...onal button and then select Go to Game Mode Settings This function is only available when an external input source is being used For more information refer to Setting the Viewing Environment for Exter...

Страница 67: ...mer to turn on the TV automatically at a specific time On Timer is only available if the Clock has been set This function may not be supported depending on the model or geographical area Off Timer You...

Страница 68: ...l Privacy System Manager Samsung Account Create Account Managing your Samsung account left directional button Settings All Settings General Privacy System Manager Samsung Account My Account When you s...

Страница 69: ...at the Samsung account website https account samsung com Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favorites and website bookma...

Страница 70: ...ws OS is available in Windows 10 and later versions only Connection via Mac OS is available in AirPlay Using Easy Connection to Screen left directional button Connected Devices Workspace Windows PC Ea...

Страница 71: ...g mode connection is not available It is recommended to cancel the power saving mode It is recommended to connect the wired network because the screen or sound may be interrupted depending on the netw...

Страница 72: ...ommand in Settings Network and Internet View Network Properties or in Start Run and then run ipconfig to check the IPv4 address of the computer In case of Mac you can check the IP address in Settings...

Страница 73: ...music To use this function the folder sharing option on the computer to access must have been enabled as shown below Windows OS 1 Run Windows Explorer and then move to the folder to share 2 Right clic...

Страница 74: ...the wireless Samsung DeX Using Microsoft 365 You can read or create a document after accessing the Microsoft 365 website Run the site in full screen mode URL modification is impossible in the Microso...

Страница 75: ...manage the web service ID and password without biometric authentication on mobile devices For this purpose you must be signed in to your Samsung account The password is encrypted to be safely stored o...

Страница 76: ...ps are automatically installed The default apps may differ depending on the model or geographical area The image on your TV may differ from the image above depending on the model and geographical area...

Страница 77: ...some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is ter...

Страница 78: ...elected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Home Screen 1 Select an app to add 2 Select Add...

Страница 79: ...Select Move 3 Move the app to the desired location 4 Press the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an...

Страница 80: ...g s website to view or print on your PC or mobile device https www samsung com Some menu screens cannot be accessed from the e Manual Using the buttons in the e Manual The image on your TV may differ...

Страница 81: ...n check and clean your storage space diagnose problems or request technical support Words in blue e g Internet indicate a menu item The image on your TV may differ from the image above depending on th...

Страница 82: ...bpages may differ from those on a PC Before using the Internet refer to Read Before Using the Internet Function The Internet app has an embedded Samsung Pass Settings Media Internet Internet Menu Sett...

Страница 83: ...a remote control This function may not be supported depending on the product or model Functions that can be controlled by remote control may not work depending on the location of the device In this c...

Страница 84: ...Air conditioner air purifier robot vacuum cleaner electric fan humidifier Bluetooth devices Bluetooth speaker headset Soundbar keyboard mouse game pad SmartThings devices For details on SmartThings d...

Страница 85: ...SmartThings or configure notification settings for the devices You can also turn on the TV sensor or the SmartThings hub feature SmartThings Quick access Control most used devices by accessing the Co...

Страница 86: ...ar You can register a device in left directional button Connected Devices SmartThings Add Device left directional button Connected Devices SmartThings you can see available options for each device Try...

Страница 87: ...or geographical area Control SmartThings with Bixby Try Now With Bixby on the product you can control devices connected to SmartThings as well as the TV using voice commands This function may not be s...

Страница 88: ...Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files You can use the following functions on the media content list screen of a storage device Fil...

Страница 89: ...unctions may be restricted Content on devices connected to the TV via your network may not play smoothly due to network communication problems If this occurs use a USB device Playing multimedia conten...

Страница 90: ...the mode If the TV and the soundbar are connected wirelessly the operation may be restricted Buttons and functions available while playing multimedia content Press the Select button while playing any...

Страница 91: ...he TV does not play audio Slow Rewind or Slow Forward Allows you to play a video slowly backward or forward by selecting the or option There are 3 playback speeds To change the playback speed press th...

Страница 92: ...lly adjusted in General mode This function may not be supported depending on the file format Video files that use the mjpeg codec do not support a 360 degree view When a video does not support a 360 d...

Страница 93: ...transition effects to the slide show If there is only one image file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV...

Страница 94: ...8K models QN7 C series or higher you can configure a view with 3 5 screens The image on your TV may differ from the image above depending on the model and geographical area When Multi View is running...

Страница 95: ...ress the button on the Samsung Smart Remote The start and stop of this function can also be voice controlled by pressing the button on the Samsung Smart Remote This function operates only by TV broadc...

Страница 96: ...ports some languages and the supported functions may differ depending on the geographical area Bixby may not be supported depending on the model or geographical area The microphone on TV is not suppor...

Страница 97: ...rt Remote buttons Press and hold the button on your Samsung Smart Remote say a command and then release the button For details on how to use Bixby press the button once When you press the button the E...

Страница 98: ...3 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area These functions can be set in Bixby Settings left directional b...

Страница 99: ...s not answer in Troubleshooting Sound feedback Play a sound when Bixby starts and stops listening This function may not be supported depending on the model Privacy You can permit or prohibit Bixby fro...

Страница 100: ...To change the current channel by saying channel names as voice commands you must finish Find Your Service Provider Find Your Service Provider can be set in left directional button Settings All Settin...

Страница 101: ...ton Settings All Settings Connection Game Mode Settings Game Mode is On or Auto press and hold the button on your Samsung Smart Remote to start the Game Bar Try Now Learning about the Game Bar The ima...

Страница 102: ...of 21 9 and 32 9 depends on the title of the game so be sure to consult the game company 3 Minimap Zoom Use the directional buttons and Select button on the remote control to zoom in on specific area...

Страница 103: ...t Lag Shows the status of game input lag Resolution Shows the resolution of the currently running game FPS Shows the number of frames per second in real time If VRR is active the frame rate changes HD...

Страница 104: ...he supportable resolutions may differ depending on the model or HDMI port connected to the PC After setting the resolution check if the PC s Window or Mac screen changes when you change the Screen Rat...

Страница 105: ...144 21 9 2560 x 1080p 144 3840 x 1600p 144 32 9 3840 x 1080p 144 Troubleshooting of the game screen and audio problems After changing the Screen Ratio on the Game Bar if the game screen and sound are...

Страница 106: ...eature can connect the TV to two or more Bluetooth devices that support Auracast simultaneously This feature cannot connect the TV to a Bluetooth audio device that supports Auracast and a Bluetooth au...

Страница 107: ...depending on the model geographical area To access information or additional features provided in the Guide from analog channels you must set Service Provider during the initial configuration stage To...

Страница 108: ...ng Edit Recording Time You can change the start and end times of scheduled program recordings Schedule Recording You can schedule recording of a broadcast scheduled program Cancel Scheduled Recording...

Страница 109: ...hat is currently being broadcast and press the Select button 2 Select Record from the pop up menu to start recording Schedule Recording 1 Select a program scheduled to be broadcast and press the Selec...

Страница 110: ...Schedule Manager screen Displayed menu options may vary depending on the model Recordings Watch Recordings Buttons shown on the display will vary depending on the file being played back For more info...

Страница 111: ...me Clock setting is correct Try Now Edit Configure the Start Time and End Time settings of a scheduled recording If a scheduled recording event has been created after selecting a program from Guide St...

Страница 112: ...e left or right directional buttons Press the Select button and then select Schedule Viewing to schedule viewing of that program Using the viewing schedule management screen 1 On the remote control pr...

Страница 113: ...ording broadcasts and using Timeshift Press the down directional button to display the control pad with the following options This function may not be supported depending on the model or geographical...

Страница 114: ...imeshift function in the new recording This function is only available when the Timeshift function is running Edit Recording Time You can set for what period of time the program will be recorded This...

Страница 115: ...d Depending on the incoming broadcast signal this option may not be supported Press the left button while in the Channel List screen to access the following options All Channels Displays all saved cha...

Страница 116: ...ls screen to access the following options Delete Restore Remove or recover a registered channel Once a channel is removed it will not appear on Channel List On the Edit Channels screen the removed cha...

Страница 117: ...elect the desired channel in the list on the screen 5 Press Add to add the selected channel to the favorites list Select Favorites 1 Favorites 5 on the Edit Channels screen and the following functions...

Страница 118: ...yers or USB files Every time you access Program Rating Lock Settings you must enter the security PIN You must also enter this PIN to watch a blocked program The default PIN is 0000 To change the PIN g...

Страница 119: ...es If you want this function enabled or disabled use the Data Service menu item to turn it on or off An application on broadcast channel may malfunction temporarily depending on the circumstances of t...

Страница 120: ...nly for available Service Provider Using Secure Channel Viewing left directional button Settings All Settings Broadcasting Secure Channel Viewing Provides you with warnings about insecure channels Thi...

Страница 121: ...supported depending on the model Adaptive Picture Try Now Optimized Optimizes brightness and provides the best picture quality in real time based on the lighting condition and the content you re view...

Страница 122: ...s set to Custom EyeComfort Mode Level Adjust the level of the EyeComfort Mode screen Active Voice Amplifier Try Now Analyzes ambient noise and provides optimal sound depending on the noise This functi...

Страница 123: ...sound output of the TV is set to TV Speaker This function may not be supported by some modes or apps e g Ambient mode Game Mode and apps that control the TV sound This function may not be supported d...

Страница 124: ...screen is provided to save energy This function may not be supported depending on the model or geographical area Movie Is suitable for watching TV or movies in a dark room FILMMAKER MODE This screen...

Страница 125: ...hroma of a video The closer to 50 the deeper the colors Tint G R Try Now Adjust the color tone The higher either value the redder or greener the video Apply Picture Settings Try Now Apply the selected...

Страница 126: ...a better viewing experience This function is only available when the input signal is TV or HDMI 1080i The terminals and inputable signals may differ depending on the model Color Tone Try Now Select a...

Страница 127: ...ble models is shown below Galaxy models Galaxy S Galaxy Note Galaxy Fold and Galaxy Flip series models that were released after January 2019 iPhone models Models with a Face ID function that were rele...

Страница 128: ...9 Standard Custom or 4 3 Supported picture sizes differ with the input signal For more information refer to Picture sizes and input signals Fit to Screen Try Now Fitting the picture to the screen This...

Страница 129: ...ction may not be supported depending on the model The game mode is not available for normal TV viewing The screen may shake somewhat When you press and hold the button on the Samsung Smart Remote for...

Страница 130: ...l area Game Motion Plus Settings Try Now You can configure the Game Motion Plus settings This function may not be supported depending on the model Game Motion Plus Turn on this function to obtain a so...

Страница 131: ...impact Game HDR In accordance with the HGiG HDR Gaming Interest Group standard it sets the optimal image quality for HDR games according to the brightness information of the contents When HDR sources...

Страница 132: ...TV screen may flicker When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency or any FHD frequency the Input Signal Plus function may not be available In...

Страница 133: ...ion may not work properly Equalizer Try Now Customize the TV sound by adjusting the volume of high pitched and low pitched sounds This function is not available when the Adaptive Sound Pro or Active V...

Страница 134: ...the embedded speakers the virtual surround sound effect of Dolby Atmos can be turned on or off If the TV has been installed in portrait mode by using separate accessories the virtual surround sound e...

Страница 135: ...ng Smart Remote When an external speaker is enabled some sound menus are not supported Samsung TV supports the Q Symphony function Q Symphony links Samsung speakers to your TV speakers to play sounds...

Страница 136: ...using a Bluetooth audio device refer to Read Before Using Bluetooth Devices On some models you can connect and use two Bluetooth devices simultaneously If multiple BT audio devices and BT input devic...

Страница 137: ...tion Position setting may not be supported depending on the Samsung wireless audio device For device specifications refer to the user manual for the Samsung audio device This function is not supported...

Страница 138: ...ted and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the network No broadcast signals are received Setting the clock automatically left directional button Se...

Страница 139: ...supported depending on the model or geographical area DST Automatically adjusts for Daylight Saving Time DST This function is only available when the Clock Mode is set to Auto Changing the current tim...

Страница 140: ...ectional button Settings All Settings General Privacy System Manager Time On Timer You can set On Timer to turn on the TV automatically at a specific time On Timer is only available if the Clock has b...

Страница 141: ...ess Optimization is turned on you can manually adjust the minimum brightness of the TV screen This function acts only when the value is less than the setting in left directional button Settings All Se...

Страница 142: ...rmine whether the TV is used If the TV is left idle the feature automatically switches off the screen This function may not be supported depending on the model This feature may not be supported depend...

Страница 143: ...edges may move outside the screen borders and may not be visible To fix the screen at the home position turn off the Pixel Shift mode To prevent afterimage when viewing content with a lot of static im...

Страница 144: ...toring it on a USB device connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB...

Страница 145: ...Set the installed app to lock or unlock Using the Gesture function Use your custom Gesture to easily control the TV USB cameras may not be supported depending on the model This function may not be su...

Страница 146: ...ical area The menu name may differ depending on the model Enabling voice guides for the visually impaired left directional button Settings All Settings General Privacy Accessibility Voice Guide Settin...

Страница 147: ...vate an audio guide that provides an audio description of video scenes for the visually impaired This function is only available with broadcasts that provide this service The menu name may differ depe...

Страница 148: ...ilable for some videos This function may not be supported depending on the model or geographical area Enlarging the font for the visually impaired left directional button Settings All Settings General...

Страница 149: ...ted Selecting the caption language left directional button Settings All Settings General Privacy Accessibility Caption Settings Caption Mode Try Now Default CC1 CC4 Text1 Text4 Operates in either anal...

Страница 150: ...ay not be supported depending on the model or geographical area Configure Sign Language Guide options left directional button Settings All Settings General Privacy Accessibility Sign Language Guide Se...

Страница 151: ...ly supports some languages and the supported functions may differ depending on the geographical area The Voice Wake up function may not be supported depending on the model Voice Assistant or geographi...

Страница 152: ...me Up Volume Down Volume Up Selecting Usage or Retail Mode left directional button Settings All Settings General Privacy System Manager Usage Mode Try Now You can set the TV for retail environments by...

Страница 153: ...rted depending on the model Setting up the Zero Touch Configuration left directional button Settings All Settings General Privacy System Manager Zero Touch Configuration Set up the device via Tizen Bu...

Страница 154: ...Play to view content from your iPhone iPad or Mac on the TV screen This function may not be supported depending on the model Restoring the TV to the factory settings left directional button Settings A...

Страница 155: ...be played back on your TV if its video circuit has been replaced For a USB device for recording it is recommended to use the USB hard disk that supports USB 2 0 or later and 5 400 rpm or higher Howeve...

Страница 156: ...upported in the U S A and Canada Timeshift may not be supported depending on the model or geographical area For a USB device for recording it is recommended to use the USB hard disk that supports USB...

Страница 157: ...ilable content may differ with the geographical area For more information about applications visit the applicable service provider s website An unstable network connection may cause delays or interrup...

Страница 158: ...delayed or suspended completely depending on the status of the participating systems Copy and paste operations are not supported When composing an email or a simple message certain functions such as t...

Страница 159: ...t is currently being used by the wireless access point to communicate with another device the result is usually interference or a communications failure Most wireless networks have an optional securit...

Страница 160: ...1A port We recommend that you use an external hard drive with its own power adapter USB HDD 5V 1A port is supported by some models Certain digital cameras and audio devices may not be compatible with...

Страница 161: ...Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip...

Страница 162: ...e grid and its minimum resolution must be at least 512 pixels in width or height Supported music formats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC...

Страница 163: ...0 60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 4096 x 2160 60 3840 x 2160 120 80 Motion JPEG 3840 x 2160 30 80...

Страница 164: ...Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 3840 x 2160 120 80 Motion JPEG 3840 x 2160 30 30 MVC 1920 x 1080 60 20 MPEG4 SP ASP Wi...

Страница 165: ...ainers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Leve...

Страница 166: ...tal LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 60 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window M...

Страница 167: ...Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 60 1920 x 1080 120 100 Motion JPEG 1920 x 1080 60 80 MPEG4 SP ASP 60 60 Window Media Video v9 VC1 MPEG2 MPEG1 30 60...

Страница 168: ...containers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to...

Страница 169: ...1080 60 50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 60 50 Motion JPEG 1920 x 1080 60 20 MVC MPEG4 SP ASP Window Media Vid...

Страница 170: ...ay not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 2 TV does not support FMO ASO RS H 264 UHD is supported up to...

Страница 171: ...264 BP MP HP 1920 x 1080 60 50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 OPUS G 711 A Law Law HEVC H 265 Main Main10 60 50 Motion JPEG 60 20 MVC MPEG4 SP ASP Window M...

Страница 172: ...transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 2 TV do...

Страница 173: ...20 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 120 80...

Страница 174: ...be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 2 TV does not support FMO...

Страница 175: ...VC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 12...

Страница 176: ...rs H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Level 4 2 TV does not s...

Страница 177: ...d Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard C...

Страница 178: ...t to On All models for QE1C Q6 C Series Q8 C Series 50 inch and smaller models All models for CU7 BEC Series CU8 Series 75 inch and smaller models Frame rate fps Color Depth Chroma Sampling RGB 4 4 4...

Страница 179: ...lor Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If Input Signal Plus is set to On Resolution 3840 x 2160p 4096 x 2160p Frame rate fps Color Depth Chroma Sampling...

Страница 180: ...progressive 2560 x 1080 120 Hz 150 000 120 495 000 progressive 2560 x 1080 144 Hz 172 339 144 470 830 progressive 2560 x 1440 120 Hz 150 000 120 495 000 progressive 3840 x 2160 120 Hz 270 000 120 1188...

Страница 181: ...ver of the remote control Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 60 Hz UHD models and 7680 x 4320 60 Hz QN7 C series or higher...

Страница 182: ...188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000...

Страница 183: ...0 60 000 74 250 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 H...

Страница 184: ...4 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 2...

Страница 185: ...0 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 00...

Страница 186: ...00 1440 x 288 50 Hz 15 625 50 000 27 000 1440 x 480 60 Hz 15 734 59 940 27 000 1440 x 576 50 Hz 15 625 50 000 27 000 1440 x 576 100 Hz 31 250 100 000 54 000 1920 x 1080 24 Hz 27 000 24 000 74 000 1920...

Страница 187: ...ice may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth devic...

Страница 188: ...the lock icon To unblock all the categories in a row select the lock under ALL This function may not be supported depending on the model or geographical area Categories on the left TV Y Young childre...

Страница 189: ...strongly cautioned R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating...

Страница 190: ...their Downloadable U S Rating The Downloadable U S Rating system only applies to material originating from US DTV channels Parental restriction information is automatically downloaded while you watch...

Страница 191: ...1 Dolby Laboratories All rights reserved This license may not be supported depending on the model or geographical area The terms HDMI HDMI High Definition Multimedia Interface HDMI trade dress and the...

Страница 192: ...l Settings General Privacy Power and Energy Saving Motion Lighting Try Now left directional button Settings All Settings Picture Expert Settings Contrast Enhancer Try Now Run Picture Test When the tes...

Страница 193: ...black and white or do not look the way they should look If the product s colors or absolute whites blacks seem to be off launch Picture Test left directional button Settings Support Device Care Self...

Страница 194: ...vacy System Manager Time Off Timer Try Now TV The Frame TV cannot be turned off If your TV is The Frame model you can turn off the TV by pressing and holding the Power button To switch from Art mode t...

Страница 195: ...es You can adjust the response level by adjusting the sensitivity of the motion detector left directional button Art Art Mode Options Motion Detector Art Mode Options can be found at the bottom of the...

Страница 196: ...ed Resolutions for UHD Input Signals For more information about the supported 8K resolutions refer to Resolutions for Input Signals supported by 8K models QN7 C series or higher Make sure that the set...

Страница 197: ...icture Picture Size Settings Picture Size Try Now Change the output resolution of your external device The picture won t display in full screen HD channels will have black bars on either side of the s...

Страница 198: ...Now The HDR of the connected external device turns off If the Input Signal Plus feature is turned on the range of receiving HDMI input signals is expanded allowing you to view HDR content sent from a...

Страница 199: ...nal device and the TV and then try cable connection again The picture is good but there is no sound Check the Sound Output setting If it is set to TV Speaker check the volume setting left directional...

Страница 200: ...e Self Diagnosis Sound Test Try Now Make sure that the audio cable is connected to the correct audio output connector on the external device For antenna or cable connections check the Broadcast Signal...

Страница 201: ...re that it is connected to the eARC dedicated HDMI port on your TV However the eARC can be used only when the Soundbar or A V receiver supports the eARC feature The sound is not heard clearly Change t...

Страница 202: ...External Device Manager Anynet HDMI CEC is active on your TV Try Now If a device is connected via Optical volume control may not be possible depending on the device I want to turn the TV and audio dev...

Страница 203: ...left directional button Settings All Settings Broadcasting Auto Program Try Now The captions are not provided on a digital channel When watching channels with the antenna cable connected run Caption S...

Страница 204: ...r I want to connect to a PC and mobile device via screen mirroring To wirelessly connect the TV to your PC read the instructions at PC Screen Sharing Wireless in Connection Guide and then try to conne...

Страница 205: ...the network that is connected to the external device I want to connect to a Bluetooth speaker For more information on how to connect a Bluetooth speaker see Audio Device Bluetooth in Connection Guide...

Страница 206: ...TV and router If unable to establish a wireless internet connection connect the TV to the wireless router via a LAN cable If the TV is able to connect to the internet normally via the cable connection...

Страница 207: ...displayed Make sure the device is an Anynet HDMI CEC device From the settings menu on the device check and confirm that the HDMI CEC option is enabled From the TV check and confirm that the Anynet HDM...

Страница 208: ...n of the device left directional button Settings All Settings Connection External Device Manager Anynet HDMI CEC Try Now When Anynet HDMI CEC is turned off the soundbar connected via the HDMI eARC por...

Страница 209: ...te control by using the USB port C type on the bottom or turn over the remote to expose the solar cell You can check remaining battery of Samsung Smart Remote with solar cell in left directional butto...

Страница 210: ...unction be sure to read all precautions For more information refer to Before Using the Recording and Timeshift Functions This function is not available in the U S A and Canada This function may not be...

Страница 211: ...and Canada This function may not be supported depending on the model or geographical area The recorded files on the TV are not played back on a PC The recorded files on the TV can only be played back...

Страница 212: ...age How can I change the language Languages supported by an app may be different from the TV Language set in the menu The ability to change the language depends on the app s provider Change the langua...

Страница 213: ...with unsupported files or high bitrate files Most files can be played back but some files may not play smoothly Some files can t be played Some files that use an unsupported codec may not be played b...

Страница 214: ...e commands do not work well Voice commands may differ depending on the Voice Assistant Refer to the command examples for each Voice Assistant Bixby Explore Now Amazon Alexa left directional button Set...

Страница 215: ...TV and then press and hold the and buttons simultaneously for 3 seconds or more Also if the remote control does not work properly or its response is very slow the battery might be low or dead Charge...

Страница 216: ...s functionality The TV smells like plastic This smell is normal and will dissipate over time The settings are lost after 5 minutes or every time the TV is turned off If Usage Mode is set to Retail Mo...

Страница 217: ...sing may cause a popping noise This does not indicate a product malfunction The TV is safe to use The TV is making a humming noise Your TV utilizes high speed switching circuits and high levels of ele...

Страница 218: ...rmation on the power supply history SW Version Information Check the currently installed software version and update the software to the latest version if necessary Video Test Play test videos to chec...

Страница 219: ...Bluetooth module is working normally IoT Module Check whether the IoT Module is working normally Acceleration Sensor Check whether the Acceleration Sensor is working normally Light sensor Check wheth...

Страница 220: ...information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications left directional button Settings Support Device Care Self Diagnosis Reset Smart...

Страница 221: ...eed to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding th...

Страница 222: ...facing towards you The side with the button in the upper left is the top of the remote control Description of the Samsung Smart Remote or Remote Control The images buttons and functions of the remote...

Страница 223: ...hing stops and a control bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen and...

Страница 224: ...the middle of the remote The one on the left is the volume button Press and hold the volume button to open the Accessibility Shortcuts menu Even if the Voice Guide is set to Off or muted when you pre...

Страница 225: ...TV must be set up and tuned and must be connected to the network You can connect the TV to the network during the initial setup or do it later through the settings menu There are many commands you can...

Страница 226: ...re watching Caption Settings You can view the caption in programs that provide broadcast captions When watching a channel on an external device such as a set top box and cable box turn on the caption...

Страница 227: ...ng this function the caption can be positioned on a desired location It can be used by the hearing impaired for convenience Sign Language Zoom Settings You can zoom in the sign language screen when th...

Страница 228: ...wer while the screen is off the TV screen turns back on Magnification Enlarge the screen to make the picture or text bigger You can adjust the zoom level or move the zoom area by following the display...

Страница 229: ...change the color of the TV screen to black and white to sharpen blurred edges caused by colors If Grayscale is on some Accessibility menus are not available This function may not be supported dependi...

Страница 230: ...hannel Number button Use the or button on the Samsung Smart Remote or Remote Control to open the virtual numeric pad enter a number and then select Done Using on screen number entry via the Samsung Sm...

Страница 231: ...e Remote Control Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control the left one is the Volume button Push up or pull down the Volume button to change the vol...

Страница 232: ...ed Set the Clock first left directional button Settings All Settings General Privacy System Manager Time Clock Try Now If you need to set the clock again follow the steps below 1 Press the button and...

Страница 233: ...f you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a program on now In the Guide move to the program currently broadcasting and...

Страница 234: ...Viewing You can cancel your scheduled viewings Cancel Scheduled Recording You can cancel your scheduled recordings This function is not available in the U S A and Canada This function may not be supp...

Страница 235: ...ng Cancelling a scheduled viewing You have 2 ways to cancel a scheduled viewing Cancelling a scheduled viewing from the Guide 1 Press the channel button to access the Guide 2 Move to to the program to...

Страница 236: ...ls Displays the channels that have been automatically searched These are the channels your TV will receive either over the air if your TV is set to Air or over cable if your TV is set to Cable See Air...

Страница 237: ...rectional button while the program being recorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a pop up window appears select Stop To rec...

Страница 238: ...right directional buttons to select a broadcast scheduled program and then press the Select button To schedule a recording for the program select Schedule Recording Changing the recording time When re...

Страница 239: ...on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and then press the Select button This funct...

Страница 240: ...f the Smart Hub Home Screen is the static menu listed You can quickly and easily use the listed menu items to access the main TV settings or external devices search and apps Privacy Choices From your...

Страница 241: ...Art mode function to edit image content such as artworks photos or to display the content This function is supported only in The Frame For more information refer to Using Art Mode Game Play games fro...

Страница 242: ...of menu icons Use the left and right directional buttons to move within a row Press the Select button to open the section you want to read You can use the directional buttons on the remote control to...

Страница 243: ...All Settings General Privacy Voice Voice Assistant Try Now The supported language may differ depending on the geographical area Running Bixby Press and hold the button on the Samsung Smart Remote Bix...

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