For Netflix Operation/Connection Issues:
Check Certificate & Netflix ESN Status in Factory Mode.
•
If Certificate and ESN exists, "
-
CO
", "
NfO
", change the
DNS
to
8.8.8.8
If Certificate is missing, "
-
C
/
" replace the TV’s Main Board.
If ESN number is missing:
-
NF
/
do not replace the Main Board.
Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings.
•
Reset Smart Hub. / Reset Apps In Factory Mode.
•
For Streaming Issues:
Go to TV Web Browser / Go to speedof.me / testmy.net
•
Check Speed
9
for at least 5 Mbps(HD streaming) / 25 Mbps (4K Streaming).
Check Latency
9
for less than 50ms.
4-18
4. Troubleshooting
Содержание UN55MU850DF
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Страница 15: ...2 6 2 Product specifications 2 4 2 TV Plus TV Shows Movies Samsung Check Out ...
Страница 38: ...PANEL If Noisy 1 Panel defective 9 9 4 14 4 Troubleshooting ...
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