Samsung UN55KS850DF, Руководство по обслуживанию

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4-2-3. Audio
AUDIO
„
Source
No TV Sound •
Menu → Audio → Speaker Settings set to √
TV Speaker
Noisy / Distorted TV Audio •
Customer Menu → Support → √ Sound Test
If • Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality) √
Compare audio level out to speakers with multi meter. •
Replace defective Speakers or Main Board or Cable.
√
IF • Sound Test OK :
Audio Source & External Cables. √
With external Audio Generator (device or App). √
Other Inputs. √
One Connect Mini. √
Optical Digital Out Errors •
Red light from Optical Digital Out. √
If missing replace One Connect Mini •
No HDMI Audio •
Source / HDMI Cable & One Connect Mini Connectors. √
Swap with other HDMI Inputs/Sources. •
Perform • EDID Write in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest firmware on TV. √
If not restored replace One Connect Mini/Main. •
Check Audio Format PCM/Dolby based on external Receiver. •
ARC Issues •
HDMI Cable is input to the ARC Designated HDMI port. √
ARC (HDMI Control) is enabled on the external Receiver. √
Bluetooth Audio "
•
Sound Share " Connection Issues
Sound Bar is in TV Mode. √
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins. •
4-12
4. Troubleshooting