4-1-4. Audio
AUDIO TEST
Source
No TV Sound
•
Menu → Audio → Speaker Settings set to
√
TV Speaker
Noisy / Distorted TV Audio
•
Customer Menu → Support →
√
Sound Test
If
•
Sound Test
FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality)
√
Compare audio level out to speakers with multi meter.
•
Replace defective Speakers or Main Board or Cable.
√
IF
•
Sound Test
OK :
Audio Source & External Cables.
√
With external Audio Generator (device or App).
√
Other Inputs.
√
One Connect Mini.
√
Optical Digital Out Errors
•
Red light from Optical Digital Out.
√
If missing replace One Connect Mini
•
No HDMI Audio
•
Source / HDMI Cable & One Connect Mini Connectors.
√
Swap with other HDMI Inputs/Sources.
•
Perform
•
EDID Write
in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest firmware on TV.
√
If not restored replace One Connect Mini/Main.
•
Check Audio Format PCM/Dolby based on external Receiver.
•
ARC Issues
•
HDMI Cable is input to the ARC Designated HDMI port.
√
ARC (HDMI Control) is enabled on the external Receiver.
√
Bluetooth Audio "
•
Sound Share
" Connection Issues
Sound Bar is in TV Mode.
√
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
•
4-11
4. Troubleshooting
