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Videos

00:04:03 / 00:07:38

1/1

Movie 01.avi

E

 Pause  

L

 Jump  

T

 Tools  

R

 Return

1. 

Press the 

 or 

 button to select 

Videos

, then press the 

ENTER

E

 button in the 

Media Play

 menu.

2. 

Press the 

/

/

/

 button to select the desired video in the file 

list.

3. 

Press the 

ENTER

E

 button or 

 (Play) button.

 

-

The selected file is displayed on the top with its playing time.

 

-

If video time information is unknown, playing time and the 

progress bar are not displayed.

 

-

During video playback, you can search using the 

 and 

 

button.

 

In this mode, you can play movie clips contained in a game, but 

you cannot play the game itself.

 

y

Supported Subtitle Formats

 

-

External

Name

File extension

MPEG-4 timed text

.ttxt

SAMI

.smi

SubRip

.srt

SubViewer

.sub

Micro DVD

.sub or .txt

SubStation Alpha

.ssa

Advanced SubStation Alpha

.ass

 

-

Internal

Name

Container

Format

Xsub

AVI

Picture Format

SubStation Alpha

MKV

Text Format

Advanced SubStation Alpha

MKV

Text Format

SubRip

MKV

Text Format

MPEG-4 Timed text

MP4

Text Format

 

y

Supported Video Formats

File 

Extension

Container Video Codec Resolution

Frame 

rate(fps)

Bit 

rate(Mbps)

Audio 

Codec

*.mp4

MP4

DivX 

3.11/4.x/5.1/6.0

1920x1080 6~30

30Mbps

MP3 / 
ADPCM / 
AAC

H264

1920x1080 6~30

30Mbps

AVC

1920x1080 6~30

30Mbps

MJPEG

640x480

6~30

10Mbps

*.avi

 

*.mkv

AVI,

 

MKV

DivX 

3.11/4.x/5.1/6.0

1920x1080 6~30

30Mbps

MP3 / 
AC3 / 
LPCM / 
ADPCM / 
DTS Core

MPEG4 SP 

/ ASP

1920x1080 6~30

30Mbps

H264

1920x1080 6~30

30Mbps

MJPEG

640x480

6~30

10Mbps

File 

Extension

Container Video Codec Resolution

Frame 

rate(fps)

Bit 

rate(Mbps)

Audio 

Codec

*.asf

 

*.wmv

ASF

DivX 3.11 / 4.x 

/5.1 / 6.0

1920x1080 6~30

30Mbps

MP3 / 
AC3 / 
LPCM /
ADPCM 
/ WMA 
/ WMA 
Pro

MPEG4 SP 

/ ASP

1920x1080 6~30

30Mbps

H.264

1920x1080 6~30

30Mbps

*.ts

 

*.trp

 

*.tp
*.m2ts

TS

MPEG2

1920x1080 6~30

30Mbps

AC3 / 
AAC / 
MP3 / 
DD+ / 

HE-AAC

H. 264 BP / MP 
/ HP

1920x1080 6~30

30Mbps

*.dat

 

*.mpg

 

*.mpeg

 

*.vob

PS

MPEG1

1920x1080 24/25/30

30Mbps

AC3 / 

MPEG / 

LPCM / 
AAC

MPEG2

1920x1080 24/25/30

30Mbps

H. 264 BP / MP 
/ HP

1920x1080 6~30

30Mbps

*.3gp

3GPP

MPEG4 SP 

/ ASP

1920x1080 6~30

30Mbps

MP3

H.264

1920x1080 6~30

30Mbps

*.flv

 

*.swf

flash 
formats

H.264

1920x1080 6~30

30Mbps

MP3

Sorenson H.263 1920x1080 6~30

30Mbps

Other Restrictions

 

y

Video content will not play, or not play correctly, if there is an error in the 

content or the container.

 

y

Sound or video may not work if the contents have a standard bit rate/ 

frame rate above the compatible Frame/sec listed in the table above.

 

y

If the Index Table is in error, the Seek (Jump) function is not supported.

 

y

The menu may take longer to appear if the video’s bit rate exceeds 

10Mbps.

 

y

Video content can not be played, if there are many contents in one file. 

Video Decoder

Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not 

supported.

MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
H.263 is not supported.
GMC is not support.

Audio Decoder

Supports up to WMA7, 8, 9 STD, 9 PRO, 10 PRO
WMA 9 PRO and WMA 10 PRO support  5.1 channel. (LBR mode 

of WMA Pro is not supported)
WMA Lossless is not supported.

Music

3/15

I Love you

Jhon
Music 1

No Singer
Music 2

No Singer
Music 3

No Singer
Music 4

No Singer
Music 5

No Singer

I Love You

Jhon

1st Album

Pop

2010

4.2MB

01:10 / 04:02

SUM

E

 Pause   

L

 Jump   

T

 Tools   

R

 Return

Playlist

1. 

Press the 

 or 

 button to select 

Music

, then press the 

ENTER

E

 button in the 

Media Play

 menu.

2. 

Press the 

/

/

/

 button to select the desired Music in the file 

list.

3. 

Press the 

ENTER

E

 button or 

 (Play) button.

 

During music playback, you can search using the 

 and 

 

button.

 

� 

(REW) and 

μ

 (FF) buttons do not function during play.

 

Only displays the files with MP3 and PCM file extension. Other 

file extensions are not displayed, even if they are saved on the 

same USB device.

 

If the sound is abnormal when playing MP3 files, adjust the 

Equalizer

 in the 

Sound

 menu. (An over-modulated MP3 file 

may cause a sound problem.)

Photos

Image1024.jpg          1024x768 

2011/10/24 

3/15

E

 Pause   

L

 Previous/Next   

T

 Tools   

R

 Return

Normal

1. 

Press the 

 or 

 button to select 

Photos

, then press the 

ENTER

E

 button in the 

Media Play

 menu.

2.  

Press the 

/

/

/

 button to select the desired photo in the file 

list.

3. 

Press the 

ENTER

E

 button or 

 (Play) button.

 

NOTE

 

x

While a photo list is displayed, press the 

 (Play) / 

ENTER

E

 

button on the remote control to start the slide show.

 

x

All files in the file list section will be displayed in the slide show.

 

x

During the slide show, files are displayed in order.

 

x

During the slide show, you can adjust the slide show speed using 

(

π

) (REW) or (

µ

) (FF) button.

 

x

You can move to other file using 

 or 

 button.

 

y

Supported Photo Formats

Image

Photo

Resolution

JPEG

Base-line

15360 x 8704

Progressive

1024 x 768

Other Restrictions

 

y

CMYK, YCCK Color space JPEG are not supported.

Playing Multiple Files 

 

Playing selected video/music/photo files

1. 

Press the Yellow button in the file list to select the desired file.

2.  

Repeat the above operation to select multiple files.

 

NOTE

 

x

The 

c

 mark appears to the left of the selected files.

 

x

To cancel a selection, press the Yellow button again. 

 

x

To deselect all selected files, press the 

TOOLS

 button and select 

Deselect All

.

3.  

Press the 

TOOLS

 button, and then select 

Play Selected 

Contents

.

 

Playing the video/music/photo file group

1. 

While a file list is displayed, move to any file in desired group.

2. 

Press the 

TOOLS

 button, and then select 

Play Folder

.

Media Play - Additional Functions

 

Videos/Music/Photos Play Option menus

When playing a file, press the 

TOOLS

 button.

Category

Operation

Videos Music

Photos

Title

You can move the other file 

directly.

c

Repeat Mode

You can play movie and music 

files repeatedly.

c

c

Picture Size 

You can adjust the picture size to 

your preference.

c

Picture Mode

You can adjust the picture 

setting. 

c

c

Sound Mode

You can adjust the sound 

setting.

c

c

c

Subtile Setting

You can play the video with 

Subtitles. This function only 
works if the subtitles are the 
same file name as the video.

c

Audio Language 

You can change the audio 

language if the video has more 
than one language.

c

Stop Slide Show / 
Start Slide Show

You can start or stop a Slide 

Show.

c

Slide Show Speed

You can select the slide show 

speed during the slide show.

c

Background Music

You can set and select 

background music when 
watching a Slide Show.

c

Zoom

You can zoom into images in full 

screen mode.

c

Rotate

You can rotate images in full 

screen mode.

c

Information

You can see detailed information 

about the played file.

c

c

c

Settings

Using the Setup Menu

 

Information

: Select to view information on the connected device.

Other Information

Installing the Wall Mount Kit

The wall mount kit (sold separately) allows you to mount the TV on 

the wall.
For detailed information on installing the wall mount, see the 

instructions provided with the wall mount items. Contact a technician 

for assistance when installing the wall mount bracket. Samsung 

Electronics is not responsible for any damage to the product or injury 

to yourself or others if you elect to install the wall mount on your own.

Wall Mount Kit Specifications (VESA) 

 

The wall mount kit is not supplied, but sold separately.

Install your wall mount on a solid wall perpendicular to the floor. When 

attaching to other building materials, please contact your nearest 

dealer. If you install the TV on a ceiling or slanted wall, it may fall and 

result in severe personal injury.

Problem

Possible Solution

Caption

 on the TV menu is greyed out.

•  You cannot select 

Caption

 in the TV menu when watching content from a device connected via HDMI or 

Component.

• 

Caption

 must be activated on the external device.

There is a plastic smell from the TV.

• 

This smell is normal and will dissipate over time.

TV 

Signal Strength

 is unavailable in the 

Self Diagnosis

 Test menu.

•  This function is only available for digital channels from an Antenna / RF/Coax connection.

TV is tilted to the right or left side.

•  Remove the stand base from the TV and reassemble it.

The 

Channel

 menu is grey out 

(unavailable).

• 

The 

Channel

 menu is only available when you select the TV source.

Your settings are lost after 30 minutes or 

every time the TV is turned off.

•  If TV is in the 

Store Demo

 mode, it will reset audio and picture settings every 30 minutes. Please change from 

Store Demo

 mode to 

Home Use

 mode using the 

Plug & Play

 procedure. Press the 

SOURCE

 button to select 

TV

 mode, go to 

MENU

 

 

Setup

 

 

Plug & Play

 

→ 

ENTER

E

.

You have intermittent loss of audio or 

video.

• 

Check the cable connections and reconnect them.

• 

Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible 

enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.

You see small particles when you look 

closely at the edge of the frame of 

the TV.

• 

This is part of the product’s design and is not a defect.

POP (TV’s internal banner ad) appears 

on the screen.

• 

Select 

Home Use

 under 

Plug & Play

 mode. For details, refer to 

Plug & Play

 (Initial Setup).

 

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark 

pixels on the screen. These pixels will have no impact on the performance of the product.

 

Watch these troubleshooting on video at www.samsung.com/spsn.

 

Some functions and pictures shown in this manual are available on specific models only.

 

You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com 

 Support 

 Downloads) by USB.

Storage and Maintenance

 

If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to watch TV.

 

The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent 

scratches.

Do not spray water directly onto the product. 
Any liquid that goes into the product may 
cause a failure, fire, or electric shock.

Clean the product with a soft cloth dampened 
with in a small amount of water. Do not use a 
flammable liquid (e.g. benzene, thinners) or a 
cleaning agent.

License

TheaterSound, SRS and the 

 symbol are trademarks of SRS Labs, Inc.

TheaterSound technology is incorporated under licence from SRS Labs, Inc.

SRS TheaterSound™ provides the most immersive surround sound experience from the TVs built-in 

speakers, while maintaining steady volume and delivering rich bass and clear dialog.

DivX Certified® to play DivX® video up to HD 1080p, including premium 

content.

ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi 

Corporation. This is an official DivX Certified® device that plays DivX video. Visit divx. com for more 

information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: 

This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) 

movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go 

to vod. divx.com for more information on how to complete your registration. Covered by one or more of 

the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX Certified® and 
associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.

Manufactured under license from Dolby Laboratories. Dolby and the 
double-D symbol are trademarks of Dolby Laboratories.

Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 
6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the 
Symbol, & DTS and the Symbol together are registered trademarks & DTS 
2.0 Channel is a trademark of DTS, Inc. Product includes software. © DTS, 
Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the 
HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC 

in the United States and other countries.

Open Source License Notice

Open Source used in this product can be found on the following webpage. (http://opensource.samsung.

com) Open Source License Notice is written only English.

To send inquiries and requests for questions regarding open sources, contact Samsung via Email (oss.
[email protected]).

 This product uses some software programs which are distributed under the Independent JPEG 

Group.

ICU License - ICU 1.8.1 and later

COPYRIGHT AND PERMISSION NOTICE

Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and 
associated documentation files (the "Software"), to deal in the Software without restriction, including 
without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the 
Software, and to permit persons to whom the Software is furnished to do so, provided that the above 
copyright notice(s) and this permission notice appear in all copies of the Software and that both the 
above copyright notice(s) and this permission notice appear in supporting documentation.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR 
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS 
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT 
SHALL THE COPYRIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR 
ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES 
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF 
CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION 
WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Except as contained in this notice, the name of a copyright holder shall not be used in advertising or 
otherwise to promote the sale, use or other dealings in this Software without prior written authorization 
of the copyright holder.

All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Problem

Possible Solution

There is a dotted line on the edge of 

the screen.

•  If the picture size is set to 

Screen Fit

, change it to 16:9.

• 

Change cable/satellite box resolution.

The picture is black and white.

•  If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 

on the TV.

When changing channels, the picture 

freezes or is distorted or delayed.

•  If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box reboots. It 

may take up to 20 minutes) 

•  Set output resolution of the cable box to 1080i or 720p.

Sound Problem

First of all, please perform the 

Sound Test

 to confirm that your TV audio is properly operating.

(go to 

MENU

 - 

Support - Self Diagnosis - Sound Test

)

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too 

low at maximum volume.

• 

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV. 

The picture is good but there is no 

sound.

•  If you are using an external device, check the device’s audio output option (ex. you may need to change your 

cable box’s audio option to HDMI when you have a HDMI connected to your TV).

•  Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an 

inappropriate noise.

• 

Check the cable connections. Make sure a video cable is not connected to an audio input.

• 

For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.

• 

Perform the 

Sound Test

 as explained above.

No Picture, No Video

The TV will not turn on.

• 

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

• 

Make sure the wall outlet is working.

• 

Try pressing the 

POWER

 button on the TV to make sure the problem is not the remote.  

If the TV turns on, refer to ‘Remote control does not work’ below.

The TV turns off automatically.

• 

Ensure the 

Sleep Timer

 is set to 

Off

 in the 

Time

 menu.

•  If your PC is connected to the TV, check your PC power settings.
• 

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

•  When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes 

if there is no signal.

There is no picture/video.

•  Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).
• 

Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV 

input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

• 

Make sure your connected devices are powered on.

• 

Be sure to select the TV’s correct source by pressing the 

SOURCE

 button on the remote control.

•  Reboot the connected device by reconnecting the device’s power cable.

Antenna(Air / Cable) Connection

The TV is not receiving all channels.

• 

Make sure the coaxial cable is connected securely.

• 

Please try Auto Program to add available channels to the channel list.  

go to 

MENU

 - 

Channel - Auto program

 then select 

Auto

 and make sure the correct Cable TV signal type is set 

in the menu. There are 3 options. (

STD

HRC

 and 

IRC

)

• 

Verify the antenna is positioned correctly.

No Caption on digital channels.

• 

Check the Caption Setup menu. Try changing 

Caption Mode Service 1

 to 

CC1

.

• 

Some channels may not have caption data.

The picture is distorted: macroblock, 

error, small block, dots, pixelization.

• 

Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports 

and action movies.

• 

A weak signal can cause picture distortion. This is not a TV problem.

Others

Purple/green rolling horizontal bars and 

buzzing noise from the TV speakers with 

Component cable connection.

•  Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-

top-box has a grounding issue. Replace the Component video cables with an HDMI connection.

The picture will not display in full screen.

•  HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
•  Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.
• 

Adjust the picture size option on your external device or change the TV to full screen.

The remote control does not work.

•  Replace the remote control batteries with correct polarity (+/–).
• 

Clean the transmission window located on the top of the remote control.

•  Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control 

does not turn the TV on or off, or adjust 

the volume.

•  Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for 

the SAMSUNG TV code.

A “

Mode Not Supported

” message 

appears.

•  Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to 

resolution settings in this manual.

 

NOTE

 

x

Standard dimensions for wall mount kits are shown in the table 

below.

 

x

When purchasing our wall mount kit, a detailed installation 

manual and all parts necessary for assembly are provided.

 

x

Do not use screws that do not comply with the VESA standard 

screw specifications.

 

x

Do not use screws that are longer than the standard dimension 

or do not comply with the VESA standard screw specifications. 

Screws that are too long may cause damage to the inside of the 

TV set.

 

x

For wall mounts that do not comply with the VESA standard 

screw specifications, the length of the screws may differ 

depending on the wall mount specifications.

 

x

Do not fasten the screws too firmly. This may damage the 

product or cause the product to fall, leading to personal injury. 

Samsung is not liable for these kinds of accidents.

 

x

Samsung is not liable for product damage or personal injury 

when a non-VESA or non-specified wall mount is used or the 

consumer fails to follow the product installation instructions.

 

x

Do not mount the TV at more than a 15 degree tilt.

 

x

Always have two people mount the TV on a wall.

Product 

Family

TV size in 

inches

VESA screw hole specs 

(A * B) in millimeters

Standard 

Screw

Quantity

LED-TV

19~22

75 X 75

M4

4

26

100 X 100

32~40

200 X 200

M6

46~60

400 X 400

M8

Do not install your Wall Mount Kit while 

your TV is turned on. It may result in 

personal injury due to electric shock.

Securing the TV to the Wall

Caution

: Pulling, pushing, or climbing onto the TV 

may cause the TV to fall. In particular, ensure that your 

children do not hang over or destabilize the TV; doing 

so may cause the TV to tip over, resulting in serious 

injuries or death. Follow all safety precautions provided 

on the included Safety Flyer. For added stability, install 

the anti-fall device for safety purposes, as follows.

To prevent the TV from falling 

 

Since the necessary clamps, screws, and string are not 

supplied, please purchase these additionally.

1. 

Drive the screws into the clamps and firmly fasten them onto the 

wall. Make sure the screws are firmly fixed into the wall. 

2. 

Remove the screws from the back center of the TV, put the 

screws into the clamps, and then fasten the screws onto the TV 

again.

3. 

Connect the clamps fixed onto the TV and the clamps fixed onto 

the wall with a strong cable and then tie the string tightly.

 

Verify all connections are properly secured. Periodically check 

the connections for any sign of fatigue or failure. If you have 

any doubt about the security of your connections, contact a 

professional installer.

 

Install the TV close to the wall so that it does not fall.

 

It is safe to connect the string so that the clamps fixed on the 

wall are equal to or lower than the clamps fixed on the TV. 

Untie the string before moving the TV.

Kensington Lock

The Kensington Lock is not supplied by Samsung. It is a device 

used to physically fix the system when using it in a public place. 

Refer to the manual provided with the Kensington Lock for additional 

information on proper use.

 

Please find a “

K

” icon on the rear of the TV. The Kensington 

slot is beside the “

K

” icon.

 

The position and color may differ depending on the model.

Assembling the Wire Holder stand

Display Modes (HDMI/DVI Input)

Optimal resolution

4003 series:1366 x 768@60Hz / 5003 series: 1920 x 1080@60Hz 

Mode

Resolution

Horizontal 

Frequency 

(KHz)

Vertical 

Frequency 

(Hz)

Pixel Clock 

Frequency 

(MHz)

Sync 

Polarity 

(H / V)

1366 x 

768

1920 x 

1080

IBM

 640 x 350

31.469 

70.086 

25.175 

+/-

c

c

 720 x 400

31.469 

70.087 

28.322 

-/+

c

c

MAC

 640 x 480

35.000 

66.667 

30.240 

-/-

c

c

832 x 624

49.726 

74.551 

57.284 

-/-

c

c

1152 x 870

68.681 

75.062 

100.000 

-/-

c

VESA DMT

 640 x 480

31.469 

59.940 

25.175 

-/-

c

c

 640 x 480

37.861 

72.809 

31.500 

-/-

c

c

 640 x 480

37.500 

75.000 

31.500 

-/-

c

c

 800 x 600

37.879 

60.317 

40.000 

+/+

c

c

800 x 600

48.077 

72.188 

50.000 

+/+

c

c

800 x 600

46.875 

75.000 

49.500 

+/+

c

c

1024 x 768

48.363 

60.004 

65.000 

-/-

c

c

1024 x 768

56.476 

70.069 

75.000 

-/-

c

c

1024 x 768

60.023 

75.029 

78.750 

+/+

c

c

1152 x 864

67.500 

75.000 

108.000 

+/+

c

 1280 x 720 

45.000 

60.000 

74.250 

+/+

c

c

1280 x 800

49.702 

59.810 

83.500 

-/+ 

c

1280 x 1024

63.981 

60.020 

108.000 

+/+

c

1280 x 1024

79.976 

75.025 

135.000 

+/+

c

1366 x 768

47.712 

59.790 

85.500 

+/+

c

c

1440 x 900

55.935 

59.887 

106.500 

-/+ 

c

1600 x 900RB

60.000 

60.000 

108.000 

+/+

c

1680 x 1050 

65.290 

59.954 

146.250 

-/+  

c

1920 x 1080

67.500 

60.000 

148.500 

+/+

c

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solution. If none of these troubleshooting tips apply, visit 

samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.

Problem

Possible Solution

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient 

features like the Eco Sensor or the Energy Saving feature. If you follow below step with your remote, you can turn 

these features off or on.

 

y

Energy saving

 : 

User Menu

 

 

Setup 

 

Eco Solution 

→ 

Energy Saving

Component Connections /
Screen Color

If you find that the color on your Samsung television’s screen is not correct or black and White, first run a Self 

Diagnosis on the TV to make sure there are no device issues.

 

y

Self Diagnosis

 : 

User Menu

 

 

Support

 

 

Self Diagnosis

 

 

Picture Test

 

y

If the test is ok, try making sure ;

 

y

Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have 

used the AV Out jack on your video source.

 

y

Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled 

Pb, Pr, and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the 

video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.

Screen Brightness

If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings 

you should check before calling for a repair.

 

y

Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on. 

Go in to “Picture” on user Menu then try 

adjusting options mentioned above.

Unwanted Powering off

If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco 

friendly No Signal Power Off feature.

First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with 

the TV still on but, turns it off after a certain period of time so as not to waste energy.

 

y

Sleep Timer 

:

 User Menu 

 Setup 

 Time 

 Sleep Timer

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.

 

y

No Signal Power Off 

:

 User Menu 

 Setup 

 Eco Solution 

 No Signal Power 

 

y

Auto Power Off : User Menu 

 Setup 

 Eco Solution 

 Auto Power Off

Trouble Powering On

Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote 

and it will blink about 5 times before turning on.

If you find that you are having trouble powering on your Samsung television, there are a number of things to check 

before making a call to the service department.

 

y

If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you 

press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your 

keyboard or move the mouse. Then try turning your TV on.

If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If 

you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a 

signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite 

box remote control. If the screen displays the guide or info data, the problem is caused by the box.

Stand Assembly

•  If you have any trouble to assemble the stand though you refer to “Install the Stand” mentioned at separate guide.

Cannot find channel

•  Re-run plug and play.

Poor picture

First, perform the 

Picture Test

 and to see if your TV is properly displaying the test image.

Go to 

MENU

 - 

Support - Self Diagnosis - Picture Test

If the test image is properly displayed, the poor picture may be caused by the source or signal.

The TV image does not look as good as 

it did in the store.

•  If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to 

deliver HD (high definition) picture quality.

•  Cable/Satellite subscribers: Try HD channels from the channel line up.
•  Air/Cable Antenna connection: Try HD channels after performing Auto program.

 

Many HD channels are up scaled from SD(Standard Definition) contents.

•  Adjust the Cable/Set top box video output resolution to 1080i or 720p.

The picture is distorted: macroblock 

error, small block, dots, pixelization.

• 

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports 

and action movies.

• 

A weak signal can cause picture distortion. This is not a TV problem.

• 

Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.

Color is wrong or missing.

•  If you’re using a component connection, make sure the component cables are connected to the correct jacks. 

Incorrect or loose connections may cause color problems or a blank screen.

There is poor color or brightness.

• 

Adjust the Picture options in the TV menu. (go to 

Picture Mode / Color / Brightness / Sharpness

)

• 

Adjust 

Energy Saving

 option in the TV menu. (go to 

MENU

 - 

Setup

 - 

Eco Solution

 - 

Energy Saving 

)

• 

Try resetting the picture to view the default picture setting. (go to 

MENU

 - 

Picture - Picture Reset

)

Support Menu

Self Diagnosis

 

Picture Test

: Use to check for picture problems. If the problem 

continues to occur, check the color pattern.

 

Sound Test

: Use the built-in melody sound to check for sound 

problems. 

 

Signal Strength

: (digital channels only) An HD channel’s reception 

quality is either perfect or the channels are unavailable. Adjust 

your antenna to increase signal strength. 

 

Reset

: Reset all settings to the factory defaults.

 

The PIN input screen appears before the setup screen.

 

Enter your 4-digit PIN. Change the PIN using the 

Change 

PIN

 option.

Software Upgrade

Software Upgrade

 can be performed by downloading the latest 

firmware from samsung.com to a USB memory device. 

HD Connection Guide

Refer to this information when connecting external devices to the TV.

Contact Samsung

View this information when your TV does not work properly or 

when you want to upgrade the software. You can find information 

regarding our call centers and how to download products and 

software.

Media Play

Enjoy photos, music and/or movie files saved on a 

USB Mass Storage Class (MSC) device.

P

POWER

MEDIA.P

 

Connecting a USB Device

1. 

Turn on your TV.

2. 

Connect a USB device containing photo, music and/or movie files 

to the 

USB

 jack on the side of the TV.

3. 

When USB is connected to the TV, you can select 

Media Play 

(USB)

 in 

Application

 menu.

 

Using the Media Play Menu

SUM

 

Change Device

E

 Enter    

R

 Return

Media Play

Videos

1. 

Press the 

MENU

 button. Press the 

 or 

 button to select 

Application

, then press the 

ENTER

E

 button.

2. 

Press the 

 or 

 button to select 

Media Play (USB)

, then press 

the 

ENTER

E

 button.

3. 

Press the 

 or 

 button to select an icon (

Videos, Music, 

Photos, Settings

), then press the 

ENTER

E

 button.

 

It might not work properly with unlicensed multimedia files.

 

Need-to-Know List before using 

Media Play (USB)

 

x

The file system supports FAT16, FAT32 and NTFS.

 

x

Certain types of USB Digital camera and audio devices may not 

be compatible with this TV.

 

x

Media Play 

only supports USB Mass Storage Class (MSC) 

devices. MSC is a Mass Storage Class Bulk-Only Transport 

device. Examples of MSC are Flash Card Readers. Devices 

should be connected directly to the TV’s USB port. USB HDD is 

not supported. 

 

x

Before connecting your device to the TV, please back up your 

files to prevent them from damage or loss of data. SAMSUNG is 

not responsible for any data file damage or data loss.

 

x

A USB device that requires high power (more than 0.5A) may not 

be supported.

 

x

Do not disconnect the USB device while it is loading.

 

x

The higher the resolution of the image, the longer it takes to 

display on the screen.

 

x

The maximum supported JPEG resolution is 15,360 x 8,704 

pixels.

 

x

If a file is corrupted or the TV does not support the file type, the 

“Not Supported File Format” message appears.

 

x

The TV cannot play MP3 files with DRM that have been 

downloaded from a for-pay site. Digital Rights Management 

(DRM) is a technology that supports the creation, distribution, 

and management of digital content in an integrated and 

comprehensive way, including protecting the rights and interests 

of content providers, preventing illegal copying of contents, and 

managing billings and settlements.

 

x

PTP device is not supported.

 

x

If the device is over-powered while connecting or using a USB 

device, the device may not be recognized or may malfunction.

 

x

If the TV has no input during the time set in 

Auto Protection 

Time

, the Screensaver will run.

 

x

The power-saving mode of some external hard disk drives may 

be released automatically when your connect them to the TV.

 

x

If you use a USB extension cable, the TV may not recognize the 

USB device or may not be able to read the files on the device.

 

x

If a USB device connected to the TV is not recognized, the list of 

files on the device is corrupted, or a file in the list is not played, 

connect the USB device to a PC, format the device, and check 

the connection.

 

x

If a file you deleted from the PC is still found when you run 

Media 

Play

, use the “Empty the Recycle Bin” function on the PC to 

permanently delete the file.

 

x

Photos

 only supports sequential jpeg format.

 

x

The scene search and thumbnail functions are not supported in 

the 

Videos

 

x

If the number of files and folders saved on a USB storage device 

is approximately over 4000, the files and folders may not appear 

and some folders may not be opened.

 

x

The maximum displayed number of files, including sub folders, in 

one folder of USB storage device is 2000.

 

x

The media may not be playing smoothly when using the device 

lower than USB 2.0.

Specifications

Environmental Considerations
Operating Temperature

Operating Humidity

Storage Temperature

Storage Humidity

50°F to 104°F (10°C to 40°C)

10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C )

5% to 95%, non-condensing

Model Name

UN22ES4003

UN32EH4003

UN39EH5003

Display Resolution

1366 x 768 

1920 x 1080

Screen Size 
(Diagonal)

22" Class

(21.5" measured diagonally)

32" Class

(31.5" measured diagonally)

39" Class

(38.5" measured diagonally)

Sound
Output

3W x 2

5W x 2

10W x 2

Dimensions (W x H x D)

Body
 

With stand

20.4 X 12.5 X 1.9 inches

(518.9 X 319.7 X 49.0 (mm))

20.4 X 13.9 X 4.8 inches

(518.9 X 354.1 X 123.4 (mm))

29.0 X 17.4 X 3.6 inches

(738.4 X 444.0 X 93.2 (mm))

29.0 X 19.5 X 7.5 inches

(738.4 X 497.7 X 191.7 (mm))

35.2 X 20.9 X 3.6 inches

(895.9 X 532.5 X 93.2 (mm))

35.2 X 23.2 X 8.9 inches

(895.9 X 589.3 X 227.6 (mm))

Weight
Without Stand
With Stand

7.0 Ibs (3.2 kg)
7.2 Ibs (3.3 kg)

11.9 Ibs (5.4 kg)
13.2 Ibs (6.0 kg)

17.1 Ibs (7.8 kg)
21.6 Ibs (9.8 kg)

 

Design and specifications are subject to change without prior notice.

 

This device is a Class B digital apparatus.

 

For information about the power required and more about power consumption, refer to the label attached to the product.

 

Typical power consumption is measured according to Energy Star Program requirements for televisions.

 

JACK PANEL DETAIL / REAR VIEW

UN22ES4003

1

2

3

4

5

7

6

1

2

3

4

5

7

6

UN22ES4003

(Unit: inches)

1

8.7

2

2.9

3

2.9

4

4.3

5

2.2

6

9.1

7

6.4

UN32EH4003 / UN39EH5003

1

2

3

4

5

7

6

1

2

3

4

5

7

6

NOTE: All drawings are not necessarily to scale. Some dimensions are subject to 

change without prior notice. Refer to the dimensions prior to performing installation of 

your TV. Not responsible for typographical or printed errors. 
© 2012 Samsung Electronics America, Inc

UN32EH4003

(Unit: inches)

1

10.5

2

7.8

3

7.8

4

3.4

5

3.9

6

19.0

7

7.7

UN39EH5003

 (Unit: inches)

1

13.6

2

7.8

3

7.8

4

5.2

5

5.6

6

23.5

7

10.7

[UE4003-ZC]BN68-04466A-ENG.indd   2

2012-05-21   �� 9:41:52

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