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Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
The Problem
Try this!
Why am I getting on-screen
messages when I haven't
selected the Data Service
option?
If
Auto Run Data Service
is set to
On
, messages will automatically appear on
the screen when you watch a broadcast that supports the Data Service. If the
broadcast doesn't support the Data Service, no messages will appear on the
screen.
If you do not wish to receive Data Service messages, disable
Auto Run Data
Service
.
How do I hide Data Service
messages?
Press and hold the
RETURN
( ) button. If you do not wish to receive Data
Service messages, disable
Auto Run Data Service
.
How do I use the Data Service?
Enabling the
Auto Run Data Service
option automatically displays messages
on the screen whenever you watch a broadcast that supports the Data Service.
You can press the corresponding buttons shown on the screen to access
additional features and functions offered by that broadcast.
What is an interactive service
and how does it work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station.
Generally, you will need to set up an account with the broadcaster and log
in to the account in order to enjoy the interactive services they offer. Note
that interactive services are only available when your TV is connected to the
Internet. In addition, T-Commerce requires that you have a certificate.
Copy your certificate from the computer to a USB device and connect that
device to the TV. (Interactive services are not being offered yet. The actual
service launch date varies depending on the broadcaster.)
A message displays
"Receiving" but no change
happens.
This indicates an error has occurred while receiving data. An execution error
message will also appear on the screen. If this happens, try again.
Nothing appears on the
screen after the Data Service
is launched.
The Data Service may be initialising or the signal may have been severed by
the broadcaster.