English - 15
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
•
Diagnose
your TV
•
Adjust the TV settings
for you
•
Perform a factory reset
your TV
•
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung
Contact Centre
and ask for remote
support.
2. Open the menu
on your TV and
go to the
Support
section
.
3.
Select Remote
Management and
Provide the Pin#
to
the agent.
4.
The agent will then
access your TV
.
That's it!
Password Change
Screen Menu >
System
>
Change PIN
Change the TV's password.
1.
Run
Change PIN
and then enter the current password in the password field. The default password is
0000.
2.
Enter a new password and then enter it again to confirm it. The password change is complete.
✎
If you forget the PIN code, press the buttons in the following sequence which resets the PIN to “0-0-
0-0”:
✎
In Standby mode:
MUTE
→
8
→
2
→
4
→
POWER
(on).
Troubleshooting and Other Information
[UF5300-XU]BN68-04808X-03ENG.indb 15
2013-11-13 4:59:58
