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Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service
Center, test your product as follows. If
the problem persists, contact Samsung
Customer Service Center.

Testing the Product

Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

Power off both the PC and product.

Disconnect all the cables from the product.

Power on the product.

No Signal

is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode

will briefly be displayed if a mode that exceeds a supported resolution is selected

(refer to Supported Resolutions).

If the screen remains blank, check the PC
system, video controller and cable.

Chapter 11

Содержание UD46E-A

Страница 1: ...User Manual The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance UD46E A UD46E C UD46E B UD55E B ...

Страница 2: ...36 Pre connection Checkpoints 36 Connecting to a PC 36 Connection using the D SUB cable Analog type 36 Connection using a DVI cable Digital type 37 Connection Using an HDMI DVI Cable 37 Connection Using an HDMI Cable 38 Connection Using an DP Cable 38 Connecting to a Video Device 39 Connection Using an HDMI DVI Cable 39 Connection Using an HDMI Cable 40 Connecting to an Audio System 40 Connecting ...

Страница 3: ...Source Content Orientation 63 Aspect Ratio 63 Screen Protection 64 Pixel Shift 64 Timer 64 Immediate Display 64 Side Gray 64 Message Display 65 Source Info 65 No Signal Message 65 MDC Message 65 Menu Language 65 Reset OnScreen Display 65 System Setup 66 Time 67 Clock Set 67 DST 67 Sleep Timer 67 Power On Delay 67 MagicInfo I Source 67 Auto Source Switching 67 Auto Source Switching 67 Primary Sourc...

Страница 4: ...nts Before Contacting Samsung Customer Service Center 74 Testing the Product 74 Checking the Resolution and Frequency 74 Check the followings 75 Q A 82 Specifications General 84 PowerSaver 86 Preset Timing Modes 87 Appendix Responsibility for the Pay Service Cost to Customers 90 Not a product defect 90 A Product damage caused by customer s fault 90 Others 90 Optimum Picture Quality and Afterimage ...

Страница 5: ...pyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner Chapter 01 ...

Страница 6: ...bol are prohibited Instructions marked by this symbol must be followed Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when cleaning The following images are for reference only Real life situations may differ from what is shown in the images 1 Power off the product and computer 2 Disconnect the power cord from the produc...

Страница 7: ...single power socket Overheated power sockets may cause a fire Do not touch the power plug with wet hands Otherwise an electric shock may result Insert the power plug all the way in so it is not loose An unsecure connection may cause a fire Connect the power plug to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do not bend or pull the power cord with f...

Страница 8: ...e plug when disconnecting the power cord from the power socket An electric shock or fire may result Installation Warning DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES A fire may result Have a technician install the wall mount hanger Installation by an unqualified person can result in an injury Only use approved cabinets Do n...

Страница 9: ...he product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Product failure or personal injury may result Do not set down the product on its front The screen may become damaged When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding The product may fall and become da...

Страница 10: ...switch and disconnect the power cord Then contact Samsung Customer Service Center Continued use can result in a fire or electric shock Do not leave heavy objects or items that children like toys sweets etc on top of the product The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury During a lightning or thunderstorm power off the product...

Страница 11: ...substances have entered the product Then contact Samsung Customer Service Center Product failure an electric shock or fire may result Caution Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or defective pixels Activate power saving mode or a moving picture screen saver if you will not be using the product for an extended period of time _ D...

Страница 12: ...ed from the remote control Place the battery in a location that children or infants cannot reach If children have had the battery in their mouths consult your doctor immediately When replacing the battery insert it with the right polarity Otherwise the battery may become damaged or it may cause fire personal injury or damage due to leakage of the internal liquid Use only the specified standardized...

Страница 13: ...n the image The panel is fragile and can get damaged Lay the product down to handle it as shown in the image the packaging can be used Ensure you use the handles on the back when moving the product 15 mm Do not hold or grasp any area of the product within 15 mm from the front ...

Страница 14: ...e actual components Checking the Components Components Components may differ in different locations Quick Setup Guide Warranty card Not available in some locations Regulatory guide Power cord Batteries Not available in some locations Remote Control DP cable RS232C IN adapter Holder Ring 4EA Screw 4EA Preparations Chapter 02 ...

Страница 15: ...omatically detects the intensity of ambient light around a selected display and adjusts the screen brightness Power indicator The power indicator will turn off when the product is turned on It will blink in power saving mode POWER button Use this button for turning the LCD Display on and off SOURCE button Switches from PC mode to Video mode Selects the input source that an external device is conne...

Страница 16: ...e HDMI IN 1 HDMI IN 2 Connects to a source device using an HDMI cable DP IN Connects to a PC using a DP cable RGB IN Connects to a source device using a D SUB cable DP OUT LOOPOUT Connects to another product using a DP cable When connecting monitors through DP Loopout using the DP cable that came with the package is recommended This port uses an algorithm that is specific to UHD resolution input a...

Страница 17: ... 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 SYMBOL 0 PRS 7 TUV 8 WXY 9 MUTE DEL SOURCE CH LIST Power off the product Number buttons Enter the password in the OSD menu Mute the sound Unmuting the sound Press MUTE again or press the volume control VOL button Go to Home Launch Button Display or hide the onscreen display menu or return to the previous menu Power on the product Adjust the volume Change the input ...

Страница 18: ...Port Not Available Quickly select frequently used functions Return to the previous menu It sets safe lock function If multiple products are connected through the Video Wall feature press the SET button and enter a product ID using the number buttons Control the product using the remote control Cancel a value that has been set using the SET button and control all connected products using the remote...

Страница 19: ...le A command sent from the remote control pointed at product 1 will be received by both display products 1 and 2 The appearance may differ depending on the product 1 2 IR OUT IR AMBIENT SENSOR IN Controlling more than one display product using an External ambient sensor sold separately A command sent from the remote control pointed at product 1 to which the External ambient sensor is connected wil...

Страница 20: ...stall the specified wall mount Switching between portrait and landscape Contact Samsung Customer Service Center for further details To use the product in portrait orientation rotate it clockwise A B Figure 1 1 Side view Ventilation Installation on a Perpendicular Wall A Minimum 40 mm B Ambient temperature Under 35 C When installing the product on a perpendicular wall allow at least 40 mm of space ...

Страница 21: ... ensure that the ambient temperature is kept below 35 C Dimensions 1 2 3 4 5 Unit mm inches Model name 1 1 2 2 3 4 3 4 5 UD46E A 1022 1 40 2 1018 3 40 1 572 9 22 6 576 6 22 7 97 4 3 8 UD46E C 1024 40 3 1018 3 40 1 572 9 22 6 578 6 22 8 113 6 4 5 UD46E B 1022 1 40 2 1018 3 40 1 572 9 22 6 576 6 22 7 97 4 3 8 UD55E B 1213 5 47 8 1209 8 47 6 680 6 26 8 684 3 26 9 96 6 3 8 All drawings are not necessa...

Страница 22: ...y are provided Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications Screws that are too long may cause damage to the inside of the product For wall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly ...

Страница 23: ...e 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal ground 6 Prepare data set 7 Send request 8 Clear to send 9 Ring indicator ...

Страница 24: ...3 P1 P1 P1 P2 P2 Female Rx Tx Gnd 2 3 5 3 2 5 Tx Rx Gnd STEREO PLUG 3 5ø LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Color Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC ...

Страница 25: ...J45 Direct LAN cable PC to HUB RJ45 RJ45 MDC HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX ...

Страница 26: ...each of the adapters to the correct RS232C IN or OUT port on the product Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT Connection 2 RJ45 RJ45 Connection 3 RS232C OUT RJ45 RS232C IN OUT RS232C IN OUT RS232C IN OUT ...

Страница 27: ...rol 0x5C 0 1 8 Safety Lock 0x5D 0 1 9 Video Wall On 0x84 0 1 No Command type Command Value range 10 Video Wall User Control 0x89 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum adds up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g Power On ID 0 Header Command ID Data length Dat...

Страница 28: ...a length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Get Volume Status Header Command ID Data length Checksum 0xAA 0x12 0 Setting the volume Set Volume Header Command ID Data length Data Checksum 0xAA 0x12 1 Volume Volume Volume value code to be set on a...

Страница 29: ... DTV 0x21 HDMI1 0x22 HDMI1_PC 0x23 HDMI2 0x24 HDMI2_PC 0x25 DisplayPort DVI_video HDMI1_PC and HDMI2_PC cannot be used with the Set command They only respond to Get commands This model does not support HDMI1 HDMI1_PC HDMI2 and HDMI2_PC ports MagicInfo is only available with models that contain the MagicInfo function RF TV DTV are only available with models that include a TV Ack Header Command ID D...

Страница 30: ...Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x18 Screen Mode Screen Mode A code that sets the product status Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x18 ERR ERR A code showing what error has occurred Screen size control Function The screen size of a product can be changed using a PC Viewing the screen size Get Screen Size Status Head...

Страница 31: ...o Wall Mode Control Function Video Wall mode can be activated on a product using a PC This control is only available on a product whose Video Wall is enabled Viewing video wall mode Get Video Wall Mode Header Command ID Data length Checksum 0xAA 0x5C 0 Setting the video wall Set Video Wall Mode Header Command ID Data length Data Checksum 0xAA 0x5C 1 Video Wall Mode Video Wall Mode A code used to a...

Страница 32: ...k Safety Lock Safety lock code to be set on a product Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x5D ERR ERR A code showing what error has occurred Video Wall On Function Turn Video Wall on or off on the product from your computer Get Video Wall On Off Status Header Command ID Data length Checksum 0xAA 0x84 0 Set Video Wall On Off Header Command ID Data length Dat...

Страница 33: ...on or off on the product from your computer Get Video Wall Status Header Command ID Data length Checksum 0xAA 0x89 0 Set Video Wall Header Command ID Data length Val1 Val2 Checksum 0xAA 0x89 2 Wall_Div Wall_SNo Wall_Div Video Wall Divider code assigned to the product ...

Страница 34: ... 6 0x61 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 7 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E N A 8 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C N A N A N A 9 0x91 0x92 0x93 0x94 0x95 0x96 0x97 0x98 0x99 0x9A 0x9B N A N A N A N A 10 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA N A N A N A N A N A 11 0xB1 0xB2 0xB3 0xB4 0xB...

Страница 35: ...00 Set Number Data 1 0x01 2 0x02 99 0x63 100 0x64 Ack Header Command ID Data length Ack Nak r CMD Val1 Val2 Checksum 0xAA 0xFF 4 A 0x89 Wall_Div Wall_SNo Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x89 ERR ERR A code showing what error has occurred ...

Страница 36: ...ection may damage the product Connect the sound ports correctly left white and right red Check the types of ports at the back of the product you want to connect Connecting to a PC Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable A PC can be connected to the product in a variety of ways Select a connection m...

Страница 37: ...37 Connection using a DVI cable Digital type DVI IN MAGICINFO AUDIO IN Connection Using an HDMI DVI Cable HDMI IN 1 HDMI IN 2 AUDIO IN ...

Страница 38: ...r Saving to Off before using the product Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting Bios screen from being displayed when the product is in power saving mode If this is the case make sure to turn on the product first before turning on your PC The DisplayPort interface DP IN on the product and the provided DP cable are designed based on the VESA ...

Страница 39: ...ng parts may differ in different products Press the SOURCE button on the remote control to change the source Connection Using an HDMI DVI Cable Audio will not be enabled if the product is connected to a video device using an HDMI DVI cable To resolve this additionally connect an audio cable to the audio ports on the product and video device Supported resolutions include 1080p 50 60Hz 720p 50 60Hz ...

Страница 40: ...ot work if an external device that uses an older version of HDMI mode is connected to the product If such a problem occurs ask the manufacturer of the external device about the HDMI version and if out of date request an upgrade Be sure to use an HDMI cable with a thickness of 14 mm or less Be sure to purchase a certified HDMI cable Otherwise the picture may not display or a connection error may oc...

Страница 41: ...41 Connecting the LAN Cable Connecting parts may differ in different products RJ45 Use Cat7 STP Type cable for the connection Shielded Twist Pair ...

Страница 42: ...s version of the operating system or installing software that is not compatible with the operating system provided you will not be able to benefit from technical support and will be charged a fee for a visit from a service technician A product exchange or refund will also not be available MagicInfo Setup Wizard v 1 12 Select Application step 1 MagicInfo Pro LAN WAN based version MagicInfo i Premiu...

Страница 43: ...ian Chinese Traditional Japanese Korean Russian Swedish Turkish Chinese Simplified Portuguese Back B Next N Finish Cancel MagicInfo Setup Wizard v 1 12 Select Screen Type step 4 Landscape Portrait Back B Next N Finish Cancel MagicInfo Setup Wizard v 1 12 Setup Information 1 Application MagicInfo Pro LAN WAN based version 2 Internet Protocol TCP IP IP 192 168 0 102 3 Language English 4 Screen Type ...

Страница 44: ...the source device in Edit Name to obtain optimal picture quality The list can include the following source devices Source devices on the list differ depending on the selected source VCR DVD Cable STB HD STB Satellite STB AV Receiver DVD Receiver Game Camcorder DVD Combo DHR PC DVI PC DVI Devices Available settings in the Picture menu depend on the current source and settings made in Edit Name When...

Страница 45: ... specified the program will be installed in the default directory path 7 In the displayed Ready to Install the Program window check the directory path to install the program in and click Install 8 Installation progress will be displayed 9 Click Finish in the displayed InstallShield Wizard Complete window Select Launch MDC Unified and click Finish to run the MDC program immediately 10 The MDC Unifi...

Страница 46: ...46 Connecting to MDC Using MDC via RS 232C serial data communications standards An RS 232C serial cable must be connected to the serial ports on the PC and monitor RS232C IN RS232C OUT ...

Страница 47: ...display device and connect the device to the PC Display devices can be connected to each other using a LAN cable Connection using a direct LAN cable Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB RJ45 HUB ...

Страница 48: ...48 Connection using a cross LAN cable Multiple products can be connected using the RS232C IN OUT port on the product RS232C OUT RJ45 ...

Страница 49: ...al x Vertical This feature automatically splits a videowall display based on a videowall matrix configuration Enter the videowall matrix The videowall display is split based on the configured matrix The number of vertical or horizontal display devices can be set within the range 1 and 15 A videowall display can be split into a maximum of 225 screens The Horizontal x Vertical option is only enabled...

Страница 50: ...d press the E button A maximum of 255 displays can be arranged in Screen Position The Screen Position option is only enabled when Video Wall is set to On To use the function make sure Horizontal x Vertical is configured Format Select how to display images on the videowall display Full Display images in full screen Natural Display images in the original aspect ratio The Format option is only enable...

Страница 51: ...d train stations Select either Video Image or Text depending on the picture mode Video Wall Suitable for environments where videowall display are used Select either Video Image or Text depending on the picture mode Calibration In this mode the brightness color gamma and uniformity settings customized using the color calibration program Advanced Color Management are applied To apply the Calibration...

Страница 52: ...p and down arrow keys to enter numbers Use the left and right arrow buttons to change entry fields Volume Set the desired volume level Use the left and right arrow buttons to change the volume level Source Select the input source of your choice Off Timer Set the off timer Off Timer by making a selection from one of the seven options Off Timer 1 Off Timer 7 Setup Select Off Once Everyday Mon Fri Mo...

Страница 53: ...n The period will be added to the list of holidays Start Set the start date of the holiday End Set the end date of the holiday Edit Select a holiday item and then change the date Delete Delete selected items from the list of holidays Set Applied Timer Set the On Timer and Off Timer to not activate on public holidays Press E to select the On Timer and Off Timer settings you do not want to activate ...

Страница 54: ...ettings IP Setting IP Address Subnet Mask Gateway Save Close Enter manually IP Setting Obtain automatically Enter manually IP Address Manually enter the IP Address if IP Setting is set to Enter manually Subnet Mask Manually enter the Subnet Mask if IP Setting is set to Enter manually Gateway Manually enter the Gateway if IP Setting is set to Enter manually ...

Страница 55: ... I The displayed image may differ depending on the model Change source to MagicInfo Player I MagicInfo Player I publishes and plays a variety of content including created content and multimedia content images videos and audio content from the server or a connected device ...

Страница 56: ...he product connected to the input cable for input signal reception Range 0 224 Enter the number you want using the number buttons on the remote control Device ID Auto Set Assign ID number automatically for all connected products PC Connection Cable Select a method to connect to MDC to receive the MDC signal RS232C cable Communicate with MDC via the RS232C stereo cable RJ45 LAN cable Communicate wi...

Страница 57: ...57 More settings HOME More settings ENTER E More settings The displayed image may differ depending on the model The picture settings menu appears ...

Страница 58: ...ture mode Office School Suitable for offices and schools Select either Video Image or Text depending on the picture mode Terminal Station Suitable for bus terminals and train stations Select either Video Image or Text depending on the picture mode Video Wall Suitable for environments where videowall display are used Select either Video Image or Text depending on the picture mode Calibration In thi...

Страница 59: ...re ENTER E Adjust the color temperature Range 2800K 16000K If Picture Mode is set to Calibration Color Temperature is disabled White Balance MENU m Picture White Balance ENTER E Adjust the color temperature for a more natural picture R Gain G Gain B Gain Adjust each color s red green blue brightness Reset Suitable for environments where videowall display are used Gamma MENU m Picture Gamma ENTER E...

Страница 60: ...the input source is set to PC Dynamic Backlight Automatically adjust the backlight to provide the best possible screen contrast under the current conditions Off On The Dynamic Backlight is not available when the input source is set to PC while Video Wall is On UHD COLOR HDMI1 Off On HDMI2 Off On DisplayPort Off On To enable a UHD input source set UHD COLOR to On If monitors are connected through L...

Страница 61: ... the warranty Screen Fit Displays the full image without any cut off when HDMI1 HDMI2 720p 1080i 1080p signals are inputted Custom Changes the resolution to suit the user s preferences Original Display images in the original picture quality Available ports may differ depending on the model Zoom Position Adjust the screen size and position This option can be configured if the input source supports ...

Страница 62: ...noise has been reduced re adjust the picture so that it is aligned with the Center of screen Position To adjust the PC s screen position if it is not centered or does not fit the product screen Press the or button to adjust the Vertical Position Press the or button to adjust the Horizontal Position Image Reset Resets the image to the default settings Picture Off MENU m Picture Picture Off ENTER E ...

Страница 63: ...fault Portrait Display the menu in portrait mode on the right side of the product screen Source Content Orientation Set the orientation of content from external devices connected to the product Landscape Display the screen in landscape mode default Portrait Display the screen in portrait mode Portrait orientation mode is not supported when a UHD resolution is in use Aspect Ratio Set the rotated sc...

Страница 64: ...r a 4 3 output for an extended period of time may cause image retention This is not a defect in the product Timer You can set the timer for Screen Protection The Screen Protection feature stops automatically after a specified period of time Timer Off Repeat Interval Off Repeat Display the anti burn in pattern at a specified interval Interval Display the anti burn in pattern for a specified period ...

Страница 65: ... whether to display the MDC OSD when the product is controlled by the MDC Off On Menu Language MENU m OnScreen Display Menu Language ENTER E Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Reset OnScreen Display MENU m OnScreen Display Reset OnScreen Display ENTER E This option returns the...

Страница 66: ...Change the initial settings that were configured when you first used the product Press the button 1 Language Select your language to start the on screen setup 2 Rotate Menu Select menu display direction depending on the direction of installation Landscape Portrait 3 Network Settings Set the IP settings and then select Next 4 Clock Set Set the current date and time and then select Next 5 Complete C...

Страница 67: ...nfo I Source MENU m System MagicInfo I Source ENTER E The MagicInfo I Source feature is available if a network box sold separately is connected Pressing MagicInfo Player I on the remote control displays content connected to the network box sold separately DVI DisplayPort Auto Source Switching MENU m System Auto Source Switching ENTER E Turning on the display with Auto Source Switching On and the p...

Страница 68: ...e LFD select Off Off On Standby Control You can set the screen standby mode to be applied when an input signal is received Auto Power saving mode will activate if no input signals are detected even though a source device is connected to the display The message No Signal will appear if no source device is connected Off The message No Signal will appear if no input signals are detected If No Signal ...

Страница 69: ...is enabled when Clock Set is configured Off On No Signal Power Off Save power by turning the device off when no signal is received from any source Off 15 min 30 min 60 min Disabled when an attached PC is in power saving mode The product will automatically power off at a specified time The time can be changed as required Auto Power Off The product will automatically turn off if you don t press a bu...

Страница 70: ...afety Lock It sets safe lock function Off On All the menus and buttons of the product and remote control except for the LOCK button on the remote control will be locked by the Safety Lock function To unlock the menus and buttons press the LOCK button and then enter the password default password 0 0 0 0 Button Lock This menu can be used to lock the buttons on the product Only the remote control can...

Страница 71: ...ay differ depending on the model HDMI Sound MENU m Sound HDMI Sound ENTER E Select whether to hear from AV HDMI or PC DVI AV HDMI PC DVI Sound onVideo Call MENU m Sound Sound on Video Call ENTER E Select sound output to listen to during a video call Current Source Video Call Reset Sound MENU m Sound Reset Sound ENTER E The displayed image may differ depending on the model Reset all sound settings ...

Страница 72: ...ete The product will turn off and on automatically after completing the software upgrade When you upgrade software all video and audio settings you have made will return to their default settings We advise you to write down your settings so that you can easily reset them after the upgrade Contact Samsung MENU m Support Contact Samsung ENTER E View this information when your product does not work p...

Страница 73: ...ode suitable for the environment where the product will be used On Off Timer You must set the clock before you can use On Off Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing The power is turned on with the specified volume or input source Network Settings View the network settings MagicInfo Player I Change source to MagicInfo Player I MagicInf...

Страница 74: ...n remains blank while the power LED blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Signal is displayed the product is operating normally Checking the Resolution and Frequency Not Optimum Mode will briefly be displayed if a mode that exceeds a supporte...

Страница 75: ...rsion Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings PC is shown in Source when a PC is not connected PC is always shown in Source irrespective of whether or not a PC is connected Screen issue The power LED is off The screen will not switch on Make sure that the power cord is connected No Signal is displayed on the screen Check...

Страница 76: ...n power saving mode Press any key on the keyboard or move the mouse to return to the previous screen The product will turn off automatically Go to System and make sure Sleep Timer is set to Off If a PC is connected to the product check the power status of the PC Make sure the power cable is connected properly to the product and power outlet If the signal from a connected device is not detected the...

Страница 77: ...is a defect in DATA SOURCE DRIVER IC on the monitor Contact a Samsung Service Center to resolve the issue The display looks unstable and then freezes The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable To resolve the issue change the PC resolution to the recommended resolution The screen cannot be displayed in full screen A scaled SD...

Страница 78: ... connected to the monitor the audio setting for the cable box may need to be changed to HDMI If a DVI HDMI cable is used a separate audio cable is required If the product has a headphone port make sure nothing is connected to it Reconnect the power cable to the device and then reboot the device There is static coming from the speakers Check the cable connection Make sure a video cable is not conne...

Страница 79: ...heck if the batteries are flat Check for power failure Make sure that the power cord is connected Check for any special lighting or neon signs switched on in the vicinity Source device issue A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced ...

Страница 80: ...the issue change the PC resolution to a resolution supported on the display There is no sound from the speakers in HDMI mode when a DVI HDMI cable is connected DVI cables do not transmit sound data Make sure to connect the audio cable to the correct input jack to enable audio HDMI Black Level is not functioning properly on an HDMI device withYCbCr output This function is available only when a sour...

Страница 81: ... sensor light does not turn on turn the power switch off and then on again on the back of the product The power LED lights up red when the screen is switched off If the sensor light still does not turn on after the power switch is turned off and then on again an internal jack may be disconnected Contact your nearest service center to have the product serviced If the sensor light that is on does no...

Страница 82: ...y in Monitor Settings Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Wind...

Страница 83: ...tings or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Set power saving mode in Settings Control Panel Appearance and Personalization P...

Страница 84: ...7 4 mm 40 2 x 22 7 x 3 8 inches 1024 x 578 6 x 113 6 mm 40 3 x 22 8 x 4 5 inches Weight without stand 18 kg 39 7 lbs 18 3 kg 40 3 lbs Model Name UD46E B UD55E B Panel Size 46 CLASS 45 9 inches 116 8 cm 55 CLASS 54 6 inches 138 7 cm Display area 1018 08 mm H x 572 67 mm V 40 1 inches H x 22 5 inches V 1209 6 mm H x 680 4 mm V 47 6 inches H x 26 8 inches V Dimensions W x H x D 1022 1 x 576 6 x 97 4 ...

Страница 85: ...ible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Due to the nature of the manufacturing of this product approximately 1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance This device ...

Страница 86: ...ion Power saving mode SOG Signal Not Support the DPM Mode Power off Power off Power Switch Rating Typical Max Power Indicator Off Blinking On Off Power Consumption UD46E A 170 W 128 W 187 W Less than 0 5 W Less than 0 5 W 0 W UD46E C 130 W 93 W 143 W UD46E B 130 W 87 W 143 W UD55E B 180 W 136 W 198 W The displayed power consumption level can vary in different operating conditions or when settings ...

Страница 87: ...0 x 1080 60 Hz Maximum resolution 1920 x 1080 60 Hz 3840 x 2160 60 Hz HDMI1 HDMI2 DP Maximum Pixel Clock 148 5 MHz Analog Digital 594 MHz Displayport HDMI The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank with...

Страница 88: ...ESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 50...

Страница 89: ...887 106 500 VESA 1600 x 900 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 VESA 2560 x 1440 88 787 59 951 241 500 VESA 3840 x 2160 133 313 59 997 533 250 CEA 3840 x 2160 67 500 30 000 297 000 CEA 3840 x 2160 54 000 24 000 297 000 CEA 3840 x 2160 56 250 25 000 297 000 CEA 3840 x 2160 112 500 50 000 594 000 ...

Страница 90: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is ...

Страница 91: ...ern is disabled Enabling the anti screen burn in pattern On the remote control press 2 2 7 CH 0 If the remote control sensor blinks twice the pattern is enabled When the screen is turned off the anti screen burn in pattern will operate for two hours Keeping the anti screen burn in pattern on requires extra power consumption What is afterimage burn in Afterimage burn in should not occur when the LC...

Страница 92: ... OZ348 UA102 21 10 20 30 Type 1 Type 2 Avoid combinations of a text color and background color of contrasting brightness Brightness refers to the lightness or darkness of a color which varies depending on the amount of light emitted Avoid using grey as it may contribute to afterimage burn in Avoid using colors of contrasting brightness black and white grey FLIGHT TIME OZ348 20 30 FLIGHT TIME OZ348...

Страница 93: ...93 License The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries ...

Страница 94: ...h rate Vertical frequency is measured in Hz E g 60Hz refers to a single image being displayed 60 times in one second Horizontal Frequency____ The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Source____ Input source refe...

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