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2-8
2. Product specifications
Troubleshooting for
Problem
Possible Solution
does not work.
Check if the device is an device. The system supports
•
devices only.
Only one receiver (home theatre) can be connected.
•
Check if the device power cord is properly connected.
•
Check the device’s Video/Audio/HDMI cable connections.
•
Check whether
•
(HDMI-CEC)
is set to
On
in the
System
menu.
does not work.
Check whether the TV remote control is in
•
TV
mode.
Check whether the remote control is compatible.
•
does not work in certain situations. (Searching channels, operating
•
My
Downloads
or
Plug & Play
(initial setup), etc.)
When connecting or removing the HDMI cable, please make sure to search devices
•
again or turn your TV off and on again.
Check if the Function of device is set on.
•
I want to start .
Check if the device is properly connected to the TV and check if the
•
(HDMI-CEC)
is set to
On
in the
System
menu.
Press the TOOLS button to display the menu and select a menu you want.
•
I want to exit .
Select
•
View TV
in the menu.
Press the SOURCE button on the TV remote control and select a device other than
•
devices.
Press
•
<
CH
>
, CH LIST , PRE-CH, and FAV.CH to change the TV mode. (Note
that the channel button operates only when a tuner-embedded device is not
connected.)
The message
"Connecting to
device..."
appears on the
screen.
You cannot use the remote control when you are configuring or switching to
•
a view mode.
Use the remote control when the setting or switching to view mode is
•
complete.
The device does not
play.
You cannot use the play function when
•
Plug & Play
(initial setup) is in progress.
The connected device is not
displayed.
Check whether or not the device supports functions.
•
Check whether or not the HDMI cable is properly connected.
•
Check whether
•
(HDMI-CEC)
is set to
On
in the
System
menu.
Search devices again.
•
You can connect an device using the HDMI cable only. Some HDMI cables
•
may not support functions.
If it is terminated by an abnormal situation such as disconnecting the HDMI cable or
•
power
cord or a power failure, please repeat the device scan.
The TV Programme cannot be
recorded.
Check whether the antenna jack on the recording device is properly connected.
•
The TV sound is not output
through the receiver.
Connect the optical cable between TV and the receiver.
•
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