Issues
Solutions and Explanations
MHL Connection
How can I change the size of
MHL?
The product only supports
Screen Fit
when you using MHL function.
MHL charging seems slow.
The monitor supports 500mA for charging purposes (MHL 1.1). If the mobile device is
on, charging the product fully takes more time due to battery consumption. Therefore,
it is recommended turning off the mobile device for faster charging.
There is white space on the
edge of screen.
Even though the monitor displays 100% of the screen, since some mobile devices
transmit a downscaled image, there could be some white space on the monitor. This
is not a monitor problem but an issue caused by the downscaled image from the
mobile device. (This issue happens with HCT devices).
When playing a video file,
pressing
∂
,
∫
,
†
,
…
buttons
on the remote do not work on
mobile devices.
Some mobile devices do not support the remote control feature. If a monitor cannot
control the mobile device, it is not a monitor problem. Some applications and games
also do not support the remote control feature and this is also not a monitor problem.
(HDMI-CEC)
does not work.
Check if the device is an device. The system supports
devices only.
You can connect only one receiver (home theatre).
Check if the device power cord is properly connected.
Check the device’s Video/Audio/HDMI cable connections.
Check whether
(HDMI-CEC)
is set to
On
in the setup menu.
Check whether the product remote control is in product mode.
Check whether the remote control is compatible.
doesn’t work in certain situations. (Searching channels, operating
Smart Hub
or
Setup
, etc.)
If you have removed and then reconnected the HDMI cable, please make sure to
search devices again or turn your product off and on again.
I want to start .
Check if the device is properly connected to the product and check if the
(HDMI-CEC)
is set to
On
. (
System
→
(HDMI-CEC)
)
Open the
Tools
menu using your remote and then select
(HDMI-CEC)
. Then
select a menu you want.
I want to exit .
Select
View TV
in the menu.
Go to
Source
screen using your remote and select a non- device.
The message Connecting to
device ... appears on
the screen.
You cannot use the remote control when you are configuring or switching to
a view mode.
Use the remote control after the product has completed configuration or has
finished switching to .
English - 172
Other Information
