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FAQ / Trouble Shooting
Activation SW and Password Security
1.
I forgot my password. Can I reset it to access my data?
No. Please be sure to remember your password. If you forget your password, you will not be able to
access your data and you must factory reset your T1.
CAUTION: The factory reset will automatically delete the data previously stored on the T1.
2.
How can I use the T1 if I forgot my password?
If you forget your password, you must factory reset your T1 by contacting the Samsung Service
Center provided in the user manual.
For additional safety, we recommend backing up your files in multiple places.
CAUTION: Once a factory reset takes place, all data previously stored on the T1 will be deleted.
3.
Can I change the password on my T1?
Yes. If you know your current password, you can change the password from the T1 setup
management screen at any time. On the Windows OS, this can be found on the System Tray. On the
Mac OS, you can find the screen located in the Background. Enter your new password in the password
field and click the ">" icon to the right.
If you cannot find the T1 setup management screen, download the software from the Samsung
website (
http://www.samsung.com/ssd
) and activate the T1 setup management screen.
4.
I am currently not using the password feature. How can I activate the
password feature?
You can activate the password security feature at any time. From the T1 setup management screen
(found on the System Tray icon on a Windows OS or the Background on a Mac OS), press the ">" icon
in the security field.
If you cannot find the T1 setup management screen, you can download the software from the
Samsung website (
http://www.samsung.com/ssd
) and activate the T1 setup management screen.
5.
Can I deactivate the password feature?
Yes. You can deactivate the password security feature on the T1 at any time. From the T1 setup
management screen, deactivate the password by pressing the ">" icon in the security field. You can
look for the setup management screen from the System Tray icon on the Windows OS and from the
Background on the Mac OS.
If you cannot find the T1 setup management screen, you can download the software from the
Samsung website (
http://www.samsung.com/ssd
) and activate the T1 setup management screen.