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Troubleshooting

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Monitor Self-Diagnosis

 

You can check if the product is working properly using the Self-Diagnosis function.

If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform 
the self-diagnosis function according to the procedures below.

 

1.

Turn the product and the PC off.

2.

Separate the signal cable from the product. 

3.

Turn the product on. 

4.

If the product is working properly, the <Check Signal Cable> message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product 
is working properly.

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Before Requesting Service

 

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.

 

A blank screen appears / I cannot turn the product on

Is the power cord connected properly?

Check the connection status of the power cord.

Is the <Check Signal Cable> message displayed on the 
screen?

Check the cable connecting the PC and the product.

If the message appears on the screen even if the cable is 
properly connected, recheck the input signal by pressing the 

 /SOURCE button of the product.

Is the <Not Optimum Mode> message displayed on the 
screen? 

This occurs when the signal from the graphics card exceeds 
the maximum resolution or the maximum frequency of the 
product.

In this case, set up the appropriate resolution and the fre-
quency for the product.

Is a blank screen displayed and does the power LED blink at 
a 1 second interval?

This occurs when the power saving function is running.

If you click the mouse or press any key, the screen will be 
turned on.

The on screen adjustment menu (OSD) does not appear.

Did you cancel the screen adjustment?

Check if the <OSD Adjustment Lock> function is set to Off.

The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing 
the screen through a cellophane paper? 

Check the cable connection to the computer.

Reinsert the graphics card into the computer completely.

Check if the <Color Effect> is set to <Off>.

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual. 

Содержание SyncMaster TC190

Страница 1: ...SyncMaster TC190 TC240 LCD MONITOR quick start guide...

Страница 2: ...ckaging box in case you need to move the Product at a later stage Monitor 1 2 Installing the Stand Before assembling the product place the product down on a flat and stable surface so that the screen...

Страница 3: ...s facing downwards Do not remove the stopper pin before installing the base Hold the main body of the product with your hand as shown by the figure Insert the stand base into the stand connection part...

Страница 4: ...unt Before installation disassemble the product according to the following steps After the installation of the base stand the monitor up as shown in the figure Now you can remove the stopper pin to ad...

Страница 5: ...down 3 Separate the stand 4 Align the groove of the Monitor s wall mount base with the groove in the wall mount ki and firmly fix the wall mount kit by fastening the screws Lift up the monitor stand...

Страница 6: ...Samsung shall not be held liable for any damage to the product or injury caused by using a stand that is not compatible with the specified specifications or due to an installation not performed by an...

Страница 7: ...Connecting Power Connect one end of the power cord to the POWER port of the product and connect the other end of the power cord to a 220V or 110V wall outlet The input voltage is switched automatical...

Страница 8: ...ther Monitor Connect between the VIDEO OUT port on the product and the D Sub port on your monitor using a D Sub cable Connect to the VIDEO OUT port to display the same picture on another monitor For p...

Страница 9: ...1 7 Connecting a SERIAL Cable Devices which support RS 232C connection interface can be connected...

Страница 10: ...1 8 Connecting to your Printer Devices which support D SUB 25 pin connection interface can be connected...

Страница 11: ...1 9 Connecting with a PC Connect the RGB IN port of the product to the D Sub port of your PC with a D Sub cable Use the RGB IN port to directly connect the monitor to a PC...

Страница 12: ...1 10 Connecting a Stereo Cable Connect the AUDIO IN port on the rear side of the monitor to the sound card of the PC...

Страница 13: ...t USB devices such as a mouse keyboard and external storage devices DSC Digital Still Camera MP3 external storage etc You can use a USB device such as a mouse keyboard Memory Stick or external hard di...

Страница 14: ...1 12 Connecting Headphones Connect your headphones to the Headphone connection terminal You may connect your headphones to the monitor...

Страница 15: ...1 13 Connecting MIC Connect the microphone cable to the MIC port on the monitor You may connect your microphone to the monitor...

Страница 16: ...r more information refer to the User Manual supplied with the locking device You have to purchase an additional locking device Locking the product 1 Insert the locking part of the locking device into...

Страница 17: ...een Check the cable connecting the PC and the product If the message appears on the screen even if the cable is properly connected recheck the input signal by pressing the SOURCE button of the product...

Страница 18: ...play Settings Is the graphics card configured correctly Configure the color again in accordance with the new graph ics card driver When I connect the monitor the Unknown monitor Plug Play VESA DDC mon...

Страница 19: ...ows ME 2000 Change the resolution by selecting Con trol Panel Display Settings For more information refer to the User Manual of the com puter or the graphics card How can I use the power saving functi...

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