This happens when the current video card list is not displayed normally. You can check
this from Start
→
Setup
→
System
→
Hardware
→
Device Manager
→
Display Adapter.
Visit the video card manufacturer's homepage and download and install the latest
driver.
For more information about the video card, contact the card manufacturer.
As the Highlight program uses the communication lines,
please exit the Highlight program before you can access MagicTune™.
Some of Samsung CDT monitors support the Highlight feature.
When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur,
which cause errors.
Make sure to turn OFF Highlight before using MagicTune™.
Troubleshooting
z
MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while
MagicTune™ is operating. If so, please restart the system.
Symptom
Check List
Solutions
Check when
MagicTune™ does not
function properly.
MagicTune™ feature is
found only on PC (VGA)
with Window OS that
supports Plug and Play.
* To check whether your PC is available for
MagicTune™ feature, follow the
steps below (When Windows™ is XP);
Control Panel
→
Performance and Maintenance
→
System
→
Hardware
→
Device Manager
→
Monitors
→
After deleting Plug and Play monitor,
find 'Plug and Play monitor' by searching new
Hardware.
MagicTune™ is an additional software for the
monitor. Some graphic cards may not support your
monitor. When you have a problem with the
graphic card, visit our website to check the
compatible graphic card list provided.
http://www.samsung.com/monitor/magicTune
MagicTune™ doesn't
work properly.
Have you changed your
PC or video graphic
card?
Download the latest program. The program can be
downloaded
http://www.samsung.com/monitor/magicTune
Did you install the
program?
Reboot the computer after installing the program
for the first time. If a copy of the program is already
installed, remove it, reboot the computer, and then
install the program again. You need to reboot the
computer for it to operate normally after installing
or removing the program.
z
Visit the MagicTune™
website
for technical support for MagicTune™, FAQs (questions and answers) and
software upgrades.
z
Visit the MagicTune™
website
and download the installation software for MagicTune™ MAC.
