Troubleshooting
14
SAMSUNG
Washing Machine Owner’s Instructions
The washing machine will not start
•
Make sure the door is firmly closed.
•
Make sure the washing machine is plugged in.
•
Make sure the water source faucet is turned on.
•
Make sure to press the Start/Pause button.
No water or insufficient water supply
•
Make sure the water source faucet is turned on.
•
Make sure the water source hose is not frozen.
•
Make sure the water intake hose is not bent.
•
Make sure the filter on the water intake hose is not clogged.
Detergent remains in the detergent drawer after the
wash program is complete
•
Make sure the washing machine is running with sufficient water
pressure.
•
Put the detergents in the inner parts of the detergent drawer (away
from the outside edges).
Washing machine vibrates or is too noisy
•
Make sure the washing machine is set on a level surface. If the surface
is not level, adjust the washing machine feet to level the appliance (see
page 3).
•
Make sure that the shipping bolts are removed (see page 3).
•
Make sure the washing machine is not touching any other object.
•
Make sure the laundry load is balanced.
The washing machine does not drain and/or spin
•
Make sure the drain hose is not squashed or bent.
•
Make sure the water hose mesh filter is not clogged (see page 13).
Before contacting After-Sales service;
1. Try to remedy the problem (See “Trouble shooting guide”).
2. Restart the programme to see if the fault is repeatedo.
3. If the malfunction persists, call After-sales service and specify.
