44_
Troubleshooting
Troubleshooting
CHECKLIST BEFORE SVC CALLS
SYMPTOM
CHECKLIST
MEASURE TO TAKE
Robotic vacuum
cleaner cannot
fi nd the charger.
•
Check whether the power
plug of the charger is plugged
correctly into the outlet.
•
If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
•
If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
•
Is the VIRTUAL GUARD installed
near the charger?
•
Move the VIRTUAL GUARD to
another
place so that the robotic
vacuum cleaner can charge
automatically.
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARD.
•
Are the batteries of the VIRTUAL
GUARD worn out?
•
Replace the batteries.
(2 type D (LR20) alkaline
batteries)
•
Is the VIRTUAL GUARD set to
Guard
(virtual door) mode?
•
Set the VIRTUAL GUARD to
Fence (virtual wall) mode.
•
Is the Mode lamp turned off?
•
Check if the VIRTUAL GUARD
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
The battery
usage time of the
VIRTUAL GUARD
is too short.
•
Are you using manganese drycell
batteries?
•
Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)
In the display
panel, From
30,29,28,…
the number is
counted down.
•
Is the robotic vacuum cleaner
forced to seperate from charger
or pressed during charging?
•
When the robotic vacuum
cleaner is seperated or pressed
during the charging, after
30-second it returns to the
charger for automatic recharging.