Number
We assign a phone number (“Number”) to the phone or other
equipment used by you on the Network. We may change the
Number without compensation by giving you prior notice. You do not
own the Number. You may not modify the Number we program into
any phone or other equipment.
Phone Activation Fee
You may be required to pay a non-refundable phone activation fee when
you activate a new Number, have us switch a Number to a different
phone, we activate a different phone on your existing account or your
Service Plan says so. Details on any applicable phone activation fee are
set out in your Service Plan or can be obtained by calling PCS
Customer Care.
Charges
For most forms of wireless Service, your usage will be charged from the
time you first initiate contact between your phone or other wireless
device and the network until the network connection is broken, whether
or not you are successful in connecting with the service with which you
seek to connect, even if the connection is later broken or dropped. An
exception is that you are not charged for voice calls that are not
completed. You are charged for completed calls to your Number from
the time shortly before the phone starts ringing until the call is
terminated by either party. You will be charged peak rates for the entire
duration of calls initiated during the peak time periods applicable to
your Service. You will be charged off-peak rates for the entire duration
of calls initiated during the off-peak time periods applicable to your
Service. In addition to these usage charges, you may be charged for
recurring monthly service charges, applicable local and long-distance
toll charges, other usage charges, connection fees, roaming charges,
directory assistance, call completion charges, optional features you
select at an extra cost, and taxes and other regulatory related charges.
Charges for most Services are incurred in one-minute increments, with
partial minutes of use rounded up to the next highest minute. You must
pay, by each invoice due date, all charges for Services provided to the
Number for each phone or other equipment that our records show you
activated, no matter who actually uses or has possession of the phone or
other equipment at the time Services are provided.
Voice Command
Voice Command
is an optional service that allows you to
place calls by using speech recognition technology. Calls to 911 or
similar emergency numbers cannot be placed through the Voice
Command feature. Airtime and applicable long distance charges for a
call completed from your Number using the Voice Command feature
begin when you press or activate the TALK or similar keys and end
when your call is terminated by hitting the END key or by returning to
the Voice Command platform. If you initiate and complete another call
without leaving the Voice Command platform, a separate charge for
that call will begin from the time the previous call was terminated.
Airtime and applicable long distance charges will be applied to the
entire length of a completed call initiated from Voice Command. Using
Directory Assistance to input names into your Voice Command address
book will incur additional charges. Details on charges for the Voice
Command feature can be found in the marketing materials for this
feature, by visiting or by calling PCS
Customer Care.
Invoicing
