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Symptom
Cause
Countermeasures
Strange popping
sounds are produced
while fish is cooked.
•
Since fish is salty and
maintains its mois-
ture, it is cooked while
making a series of soft
popping sounds. (The
liquid may come out of
the fish when the fish is
cooked.)
•
Food with bones such as fish (e.g. mackerel) and pork
(e.g. pork chops) is cooked while making a series of
soft popping sounds. Wrap the food completely so that
food particles or spattered oils do not stick to the oven
walls or floor.
Strange smell is pro-
duced in the oven.
•
It may happen when
food particles stuck to
oven walls or floor.
“
•
Clean the inside of the oven. => Remove strange smell
through the Deodorant button => If the strange smell
still remains, place a piece of lemon on the turntable
and operate the oven for 5 minutes by pressing the
Deodorant button.(However, the smells produced from
the food exposed such as herbal remedies are not
removed.)
Error
•
Errors are classified into
the case which is out
of order and the case
which is not out of order.
•
Clean the inside of the oven. => Remove strange smell
through the Deodorant button => If the strange smell
still remains, place a piece of lemon on the turntable
and operate the oven for 5 minutes by pressing the
Deodorant button. (However, the smells produced
from the food exposed such as herbal remedies are
not removed.)
Accessory
•
Visit the nearest Samsung Service Center or local
dealer to buy accessories. Before visiting, check the
model name printed on the lower right side of the front
panel of the oven.
Number does not
appear on the display
screen.
It happens when the power
saving function is acti-
vated.
•
Since the government recommends the reduction of
electricity, the power saving function is performed
for number display like that power cord is unplugged
when the oven is not used. (Numbers are displayed
when another button is pressed or when the door
opens.)
10-2 Customer inquiry cases and countermeasures (Continued)
