Troubleshooting
103
The battery icon is empty
Your battery is low. Recharge or replace the battery.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
•
The batteries in some devices are not user-replaceable. To have the battery replaced, visit
a Samsung Service Centre.
The battery depletes faster than when first purchased
•
When you expose the battery to very cold or very hot temperatures, the useful charge
may be reduced.
•
Battery consumption increases when you use messaging features or some applications,
such as games or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.