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Troubleshooting

106

Audio quality is poor

•

Ensure that you are not blocking the device’s internal antenna.

•

When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again.

When dialling from contacts, the call is not connected

•

Ensure that the correct number is stored in the contact list.

•

Re-enter and save the number, if necessary.

•

Ensure that you have not set call barring for the contact’s phone number.

The device beeps and the battery icon is empty

Your battery is low. Recharge or replace the battery to continue using the device.

The battery does not charge properly or the device turns off

The battery in the device is not user replaceable. If you have problems with the battery or
need it replaced, take the device to a Samsung Service Centre.

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an
extended period of time, your device may feel hot to the touch. This is normal and should not
affect your device’s lifespan or performance.

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Содержание SM-T211

Страница 1: ...www samsung com User Manual SM T211...

Страница 2: ...ns and the environment that it is used in Available features and additional services may vary by device software or service provider Applications and their functions may vary by country region or hard...

Страница 3: ...violations of your Samsung licence agreement and will void your warranty Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage...

Страница 4: ...nce ABOUT DIVXVIDEO DivX is a digital video format created by DivX LLC a subsidiary of Rovi Corporation This is an official DivX Certified device that has passed rigorous testing to verify that it pla...

Страница 5: ...cs 18 Indicator icons 19 Using the touch screen 22 Rotating the screen 23 Notifications 24 Home screen 26 Using applications 27 Applications screen 28 Help 28 Entering text 30 Connecting to aWi Fi net...

Страница 6: ...eset 99 Add account 99 Accessory 99 Date and time 100 Accessibility 101 Developer options 102 About device 102 Google Settings Optional applications Troubleshooting 67 Video Player 68 YouTube 69 Flipb...

Страница 7: ...ne Menu button Home button Back button Multipurpose jack Microphone for speakerphone Volume button Power button Earpiece Proximity Light sensor Front camera Memory card slot SIM card slot Main antenna...

Страница 8: ...sed to water Buttons Button Function Power Press and hold to turn the device on or off Press and hold for 8 10 seconds to reset the device if it has fatal errors or hang ups or freezes Press to lock o...

Страница 9: ...tions are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Other accessorie...

Страница 10: ...ntacts facing downwards Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory c...

Страница 11: ...he first time Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device When the battery power is low the device emits...

Страница 12: ...he charger from the device While charging the device may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop ch...

Страница 13: ...hat help you save battery power By customising these options and deactivating features in the background you can use the device longer between charges When you are not using the device switch to sleep...

Страница 14: ...card right side up The device supports only the FAT file system for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writin...

Страница 15: ...upted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory ca...

Страница 16: ...rnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Press and hold the Power button and tap Airplane mode to disab...

Страница 17: ...button when the touch screen is turned off tap anywhere on the screen and then flick your finger in any direction Adjusting the volume Press theVolume button up or down to adjust the ringtone volume o...

Страница 18: ...trength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected Wi Fi connected Bluetooth feature activated GPS activated Ca...

Страница 19: ...The touch screen may malfunction in humid conditions or when exposed to water To avoid damaging the touch screen do not tap it with anything sharp or apply excessive pressure to it with your fingerti...

Страница 20: ...ragging To move an icon thumbnail or preview to a new location tap and hold it and drag it to the target position Double tapping Double tap on a webpage map or image to zoom in a part Double tap again...

Страница 21: ...t on the Home screen or the Applications screen to see another panel Flick up or down to scroll through a webpage or a list such as contacts Pinching Spread two fingers apart on a webpage map or image...

Страница 22: ...tically adjust to fit the new screen orientation To prevent the display from rotating automatically open the notifications panel and deselect Screen rotation Some applications do not allow screen rota...

Страница 23: ...ure GPS Activate or deactivate the GPS feature Sound Activate or deactivate silent mode You can vibrate or mute your device in silent mode Screen rotation Allow or prevent the interface from rotating...

Страница 24: ...anel preview Adding an item Customise the Home screen by adding widgets folders or pages Tap and hold the empty area on the Home screen and then select one of the following categories Apps and widgets...

Страница 25: ...m of the screen Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen On the Home screen tap Set wallpaper Home screen and then select one of the following Gall...

Страница 26: ...gets panel and then tap and hold a widget to add it to the Home screen Using the setting shortcut widget On the Home screen tap Apps Widgets and then tap and hold Settings Shortcut to open a list of s...

Страница 27: ...view other panels scroll left or right Rearranging applications Tap Edit tap and hold an application and then drag it to a new location To move it to another panel drag it to the side of the screen O...

Страница 28: ...vary depending on the method selected Help Access help information to learn how to use the device and applications or configure important settings Tap Help on the Applications screen Select an item to...

Страница 29: ...Entering text by voice Activate the voice input feature and then speak into the microphone The device displays what you speak If the device does not recognise your words correctly tap the underlined...

Страница 30: ...and then tap Connect Networks that require a password appear with a lock icon After the device connects to aWi Fi network the device will automatically connect to it any time it is available AddingWi...

Страница 31: ...hout signing in to set up a Google account To sign in with or sign up for a Google account on the Applications screen tap Settings Add account Google After that tap New to sign up or tap Existing and...

Страница 32: ...Kies Samsung Kies is a computer application that manages media libraries contacts and calendars and syncs them with Samsung devices Download the latest Samsung Kies from the Samsung website 1 Connect...

Страница 33: ...information stored in the device by using the security features The device requires an unlock code whenever unlocking it Setting a face unlock On the Applications screen tap Settings Lock screen Scre...

Страница 34: ...ttings Lock screen Screen lock PIN Enter at least four numbers and then enter the password again to verify it Setting a password On the Applications screen tap Settings Lock screen Screen lock Passwor...

Страница 35: ...f any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for details on how to upgrade Do not turn off the computer or disconnect the USB cable while the dev...

Страница 36: ...e keypad and then tap Logs Make a call from the history of incoming and outgoing calls and messages Favorites Make a call from the list of favourite contacts Contacts Make a call from the contacts lis...

Страница 37: ...p Unhold to retrieve the held call or press and hold the headset button Add call Dial a second call Keypad Open the keypad Speaker Activate the speakerphone Keep the device away from your ears when us...

Страница 38: ...all log tap View by and then select an option Fixed dialling number The device can be set to restrict outgoing calls only to numbers with specified prefixes Those prefixes are stored in the SIM or USI...

Страница 39: ...ll settings Set reject messages Automatically rejecting calls from unwanted numbers Tap Call settings Call settings Call rejection drag the Auto reject mode switch to the right and then tap Auto rejec...

Страница 40: ...t from the contacts list and then tap to make a video call During a video call The following actions are available Capture Capture the other party s image Record Take a video of the other party s imag...

Страница 41: ...ge to show it to the other party Animated emotions Apply emotional icons to your image Theme view Apply decorative icons to your image Enable cartoon view Change the view mode to the cartoon view Swap...

Страница 42: ...ct to edit and then tap Deleting a contact Tap Setting a speed dial number Tap Speed dial setting select a speed dial number and then select a contact for it To remove a speed dial number tap and hold...

Страница 43: ...ted from Google Contacts and vice versa Syncing with Samsung Contacts Tap Merge with Samsung Contacts synced with Samsung Contacts appear with in the contacts list If a contact is added or deleted on...

Страница 44: ...nd then take one of the following actions Search Search for contacts Edit Change the group settings Add member Add members to the group Remove member Remove members from the group Send message Send a...

Страница 45: ...cation to send text messages SMS or multimedia messages MMS Tap Messaging on the Applications screen You may incur additional charges for sending or receiving messages while you are outside your home...

Страница 46: ...he network is unstable the message will not be sent This feature is based on the time and date set on the device The time and date may be incorrect if you move across time zones and the network does n...

Страница 47: ...age and then tap Send Tap to add a recipient from the contacts list Tap Cc Bcc to add more recipients Tap Me to add yourself as a recipient Tap to attach images videos contacts memos events and others...

Страница 48: ...ages tap Tap a message to read Open attachments Reply to the message Add this email address to the contacts list Delete the message Mark the message as a reminder Forward the message Compose a message...

Страница 49: ...mailbox tap enter recipients a subject and a message and then tap SEND Tap CC BCC to add more recipients Tap to attach images Tap Save draft to save the message for later delivery Tap Attach video to...

Страница 50: ...n the Applications screen This application may not be available depending on the region or service provider Public profile Tap the account ID at the top of the friends list to change the availability...

Страница 51: ...his application may not be available depending on the region or service provider Tap All Circles to change the category and then scroll up or down to view posts from your circles Messenger Use this ap...

Страница 52: ...ions screen This application may not be available depending on the region or service provider Create a buddies list by entering phone numbers or Samsung account email addresses or by selecting buddies...

Страница 53: ...iewing a webpage Opening a new page Tap To go to another webpage scroll left or right on the title field and tap the page to select it Searching the web by voice Tap the address field tap speak a keyw...

Страница 54: ...ges To share a webpage address with others tap Share page To share a part of a webpage tap and hold the desired text and then tap Share Chrome Use this application to search for information and browse...

Страница 55: ...ng is not responsible for the loss interception or misuse of data sent or received via the Bluetooth feature Always ensure that you share and receive data with devices that are trusted and properly se...

Страница 56: ...horisation request on the other device to receive the image The transferred file is saved in the Bluetooth folder If a contact is received it is added to the contacts list automatically Group Play Use...

Страница 57: ...a music category and then select a song to play Tap the album image at the bottom of the screen to open the music player screen Skip to the next song Tap and hold to move forwards quickly Pause and r...

Страница 58: ...reated by the device When a new song is added tap Music square Tap Music square and select a cell of mood Or select multiple cells by dragging your finger Camera Use this application to take photos or...

Страница 59: ...ne how much light the camera s sensor receives Change the camera settings Select among various effects that are available Scene mode Predefined settings make point and shoot photos easier to take Tap...

Страница 60: ...e photo Panorama Take a photo composed of many photos strung together Share shot Send a photo directly to another device viaWi Fi Direct Buddy photo share Set the device to recognise a person s face t...

Страница 61: ...ecording at the highest resolution Recording mode Switch between the front and rear camera Change recording mode Use this for delayed time shots Select among various effects that are available Determi...

Страница 62: ...s mode to lower quality for sending via email Zooming in and out Use one of the following methods Use theVolume button to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to...

Страница 63: ...f recording Take a video of yourself Shooting mode Change the shooting mode Recording mode Change the recording mode Effects Select among various effects that are available Scene mode Change the scene...

Страница 64: ...e list by tapping and dragging them Gallery Use this application to view images and videos Tap Gallery on the Applications screen Some file formats are not supported depending on the software installe...

Страница 65: ...ard Copy to clipboard Rotate left Rotate anticlockwise Rotate right Rotate clockwise Crop Resize the blue frame to crop and save the image in it Edit Launch the Photo editor application Set as Set the...

Страница 66: ...tact Tagging faces When viewing an image tap Face tag On A yellow frame appears around the recognised face Tap the face tap Add name and then select or add a contact When the face tag appears on an im...

Страница 67: ...ed on the device Some files may not play properly depending on the encoding method used Playing videos Select a video to play Change screen ratio Move forwards or backwards by dragging the bar Adjust...

Страница 68: ...rag the player to another location YouTube Use this application to watch videos from theYouTube website Tap YouTube on the Applications screen This application may not be available depending on the re...

Страница 69: ...board on the Applications screen This application may not be available depending on the region or service provider To start your Flipboard flick left on the greeting page select news topics and then t...

Страница 70: ...ere is a charge for the application tap the price and follow on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appear...

Страница 71: ...tion tap at the top of the screen and then enter a keyword in the search field Select an application to view information To download it tap Get or Buy When a new version is available for any installed...

Страница 72: ...Video Hub Use this application to access and purchase videos Tap Video Hub on the Applications screen This application may not be available depending on the region or service provider Select a catego...

Страница 73: ...ing memos Browse memo thumbnails by scrolling up or down To search for a memo tap To change the view mode tap To delete memos tap To sort memos by date tap Sort by To send the text in the memos to oth...

Страница 74: ...d the text in the memo to others tap Share text via To send the memo to others tap Share via S Planner Use this application to manage events and tasks Tap S Planner on the Applications screen Creating...

Страница 75: ...gle account Sync Calendar To manually sync for updating on the Applications screen tap S Planner Sync To display synced events or tasks tap Settings View settings Calendars select the Google account a...

Страница 76: ...lable depending on the file type Create a document View favourite documents Scroll left or right to view recent documents View and manage documents online Browse folders Browse by document formats Cre...

Страница 77: ...m In Out Change the view size Reflow text Rearrange the text to fit the screen View Comment View comments in the document TTS Read the document via the text to speech feature Print Print the document...

Страница 78: ...the sheet Sort Sort cells by specific criteria Filter View cells filtered by specific criteria Zoom In Out Change the view size Print Print the document via a USB orWi Fi connection The device is onl...

Страница 79: ...he on screen instructions to complete the setup Once Dropbox is activated photos and videos taken with the device s camera are uploaded to Dropbox automatically To view the uploaded photos or videos t...

Страница 80: ...the preset time Stopping alarms Drag outside the large circle to stop an alarm Drag outside the large circle to repeat the alarm after a specified length of time Deleting alarms Tap and hold the alar...

Страница 81: ...ce Use this application to command the device by voice to dial a number send a message write a memo and more Tap SVoice on the Applications screen This application may not be available depending on th...

Страница 82: ...tap and then speak a keyword If no results are returned from the applications the web browser appears displaying the search results Search scope To select what applications to search tap Settings Tabl...

Страница 83: ...ideos songs and sound clips Tap My Files on the Applications screen Select a folder to open it To go back to the parent folder tap To return to the root directory tap In a folder use one of the follow...

Страница 84: ...Applications screen This application may not be available depending on the region or service provider To see the files downloaded from the Internet tap Internet downloads otherwise tap Other downloads...

Страница 85: ...Once the location is found tap and use one of the following functions Clear Map Clear the map Make available offline Save the map of a specified area to view it offline Local Search for nearby locatio...

Страница 86: ...t or walking and then tap Go 4 Select one of the routes that appear Local Use this application to search for nearby restaurants banks bus stops and more Tap Local on the Applications screen This appli...

Страница 87: ...any other factors that may affect your driving Follow all safety warnings and regulations while driving This application may not be available depending on the region or service provider Specify the d...

Страница 88: ...redWi Fi network with aWPS PIN SettingWi Fi sleep policy On the Settings screen tap Wi Fi Advanced KeepWi Fi on during sleep When the screen is turned off the device automatically turns offWi Fi conne...

Страница 89: ...tings for the limitation Mobile data Set the device to use data connections on any mobile network Set mobile data limit Set a limit for the mobile data usage Data usage cycle Enter monthly reset date...

Страница 90: ...e Network operators Search for available networks and select a network for roaming Tethering and portable hotspot PortableWi Fi hotspot Use the portableWi Fi hotspot to share the device s mobile netwo...

Страница 91: ...r saving media files Upload from other devices Set the device to accept uploads from other devices Kies viaWi Fi Connect the device to Samsung Kies via aWi Fi network Blocking mode Select which notifi...

Страница 92: ...ome screen and the locked screen Notification panel Customise the items that appear on the notifications panel Brightness Set the brightness of the display Screen timeout Set the length of time the de...

Страница 93: ...of battery power consumed by your device Application manager View and manage the applications on your device Location services Change settings for location information permissions Use wireless networ...

Страница 94: ...vider Clock Set the device to show the clock on the locked screen Dual clock Set the device to show the dual clock on the locked screen Weather Set the device to show the weather information on the lo...

Страница 95: ...Remote controls Set the device to allow control of your lost or stolen device remotely via the Internet To use this feature you must sign in to your Samsung account Account registration Add or view yo...

Страница 96: ...age Clear credentials Erase the credential contents from the device and reset the password Language and input Change the settings for text input Some options may not be available depending on the sele...

Страница 97: ...e smart keyboard navigation feature to move the cursor by scrolling the keyboard Advanced Auto capitalization Set the device to automatically capitalise the first character after a final punctuation m...

Страница 98: ...language data for offline voice input Bluetooth headset Set the device to allow a voice search with a Bluetooth headset when it is connected to the device Text to speech output PreferredTTS engine Se...

Страница 99: ...t Add email or SNS accounts Accessory Change the accessory settings Dock sound Set the device to play a sound when your device is connected to or removed from a desktop dock Audio output mode Set the...

Страница 100: ...t the device to read aloud passwords you enter withTalkback Answering ending calls The home key answers calls Set the device to answer an incoming call when pressing the Home button The power key ends...

Страница 101: ...evice to a computer with a USB cable Allow mock locations Allow mock locations and service information to be sent to a Location Manager service for testing Select app to be debugged Select application...

Страница 102: ...ering profile Set the device to check the time of GPU rendering time Turn on traces Set the device to capture traces of application and system performance Do not keep activities Set the device to end...

Страница 103: ...downloaded before you can use them Samsung Link On the Home screen or the Applications screen tap an application icon and follow on screen instructions to download it Some of the listed applications...

Страница 104: ...etails contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and tr...

Страница 105: ...ls or poor reception you may lose your connection to the network Move to another area and try again Outgoing calls are not connected Ensure that you have pressed the Dial key Ensure that you have acce...

Страница 106: ...e contact s phone number The device beeps and the battery icon is empty Your battery is low Recharge or replace the battery to continue using the device The battery does not charge properly or the dev...

Страница 107: ...r Samsung device for a variety of reasons If you receive error messages when opening music files on your device try the following Free some memory by transferring files to a computer or deleting files...

Страница 108: ...If you are aWindows XP user ensure that you haveWindows XP Service Pack 3 or higher installed on your computer Ensure that you have Samsung Kies 2 0 orWindows Media Player 10 or higher installed on y...

Страница 109: ...English LTN 07 2013 Rev 1 0 Some content may differ from your device depending on the region service provider or software version and is subject to change without prior notice www samsung com...

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