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4

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

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Descriptions are based on the device’s default settings.

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Some content may differ from your device depending on the region, service provider, 
model specifications, or device’s software.

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The device may require a connection to a Wi-Fi or mobile network when using some apps 
or features.

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Content (high quality content) that requires high CPU and RAM usage will affect the 
overall performance of the device. Apps related to the content may not work properly 
depending on the device’s specifications and the environment that it is used in.

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Samsung is not liable for performance issues caused by apps supplied by providers other 
than Samsung.

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Samsung is not liable for performance issues or incompatibilities caused by edited 
registry settings or modified operating system software. Attempting to customize the 
operating system may cause the device or apps to work improperly.

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Software, sound sources, wallpapers, images, and other media provided with this device 
are licensed for limited use. Extracting and using these materials for commercial or other 
purposes is an infringement of copyright laws. Users are entirely responsible for illegal 
use of media.

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You may incur additional charges for data services, such as messaging, uploading and 
downloading, auto-syncing, or using location services depending on your data plan. For 
large data transfers, it is recommended to use the Wi-Fi feature.

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Default apps that come with the device are subject to updates and may no longer be 
supported without prior notice. If you have questions about an app provided with 
the device, contact a Samsung Service Center. For user-installed apps, contact service 
providers.

•  

Modifying the device’s operating system or installing softwares from unofficial sources 
may result in device malfunctions and data corruption or loss. These actions are violations 
of your Samsung license agreement and will void your warranty.

Содержание SM-M022M/DS

Страница 1: ...www samsung com USER MANUAL English LTN 02 2021 Rev 1 0 SM A022M SM A022M DS SM M022M DS ...

Страница 2: ...he device on and off 20 Initial setup 20 Samsung account 21 Transferring data from your previous device Smart Switch 23 Understanding the screen 30 Notification panel 32 Entering text Apps and features 34 Installing or uninstalling apps 35 Phone 38 Contacts 40 Messages 41 Internet 42 Camera 47 Gallery 50 Galaxy Shop 50 Calendar 51 Reminder 52 Radio 53 My Files 53 Clock 53 Calculator 54 Sharing con...

Страница 3: ... About phone Appendix 75 Troubleshooting 81 About Hearing Aid Compatibility HAC Settings 55 Introduction 55 Connections 56 Wi Fi 57 Bluetooth 59 Data saver 59 Mobile Hotspot 60 More connection settings 61 Sounds and vibration 62 Sound quality and effects 62 Notifications 63 Display 64 Wallpaper 64 Lock screen 65 Smart Lock 65 Security 66 Privacy 66 Location 67 Accounts and backup 67 Google 67 Adva...

Страница 4: ...ustomize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data servi...

Страница 5: ...chscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID...

Страница 6: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Страница 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Страница 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Страница 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Страница 10: ...cs 10 Device layout Speaker Side key Volume key Touchscreen Front camera Earphone jack Multipurpose jack SIM card Memory card tray Rear camera Flash Main antenna Main antenna GPS antenna Speaker Microphone ...

Страница 11: ...ne speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover...

Страница 12: ...reenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation bar ...

Страница 13: ...rious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Wired charging Connect the USB cable...

Страница 14: ...ce cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other ...

Страница 15: ...e device and the charger to a Samsung Service Center SIM or USIM card nano SIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one...

Страница 16: ... the ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM card manager ...

Страница 17: ...to the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the tray...

Страница 18: ... Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resu...

Страница 19: ...rning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel and tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more tha...

Страница 20: ...ons Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provid...

Страница 21: ...sword and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only tra...

Страница 22: ...ta between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a comp...

Страница 23: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Страница 24: ...s are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Страница 25: ...wards or downwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favorite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the...

Страница 26: ...e locked screen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate A...

Страница 27: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Страница 28: ...en Screen lock type and then select a method When you set a pattern PIN or password for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly seve...

Страница 29: ...edia message Alarm activated Mute mode Vibration mode Airplane mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depend...

Страница 30: ... notifications indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all noti...

Страница 31: ...n the notification panel to view more buttons Adjust the brightness of the display Quick setting buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Страница 32: ... to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Settin...

Страница 33: ...ons Change the keyboard for one handed operation Change the keyboard settings Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste ...

Страница 34: ...nge the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloade...

Страница 35: ...missions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2...

Страница 36: ...he keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls...

Страница 37: ...ers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off ...

Страница 38: ...ing them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the a...

Страница 39: ...tacts list and tap Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a...

Страница 40: ...ap to send the message Enter recipients Recipient Enter a message Attach files Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messages You can sor...

Страница 41: ...nd more Internet Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs View...

Страница 42: ...app You can also launch the app by pressing the Side key twice quickly or dragging outside the circle on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provider ...

Страница 43: ...r blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary dep...

Страница 44: ...n switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically takes a picture Select an aspect ratio for pictures Select an aspect ratio for videos Apply a filter effect The available options may vary depending on the model or shooting mode Locking the focus A...

Страница 45: ... portraits 2 Face the front camera lens 3 Tap to take a picture Applying filter effects You can select a filter effect before taking a picture 1 On the preview screen tap 2 Select effects and take a picture Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To captur...

Страница 46: ...ipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the picture GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your pictures when you upload them to the Internet To avoid this deac...

Страница 47: ...features 47 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Search for images More options ...

Страница 48: ...r right on the screen More options Delete the image Share the image with others Modify the image Add the image to favorites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Страница 49: ...e and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Albums Create albums and sort your images and videos 1 Launch the Gallery app and tap Albums...

Страница 50: ...anage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Accounts and then select the account to sync with 2 Tap Sync account and ...

Страница 51: ... will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Tick items to restore and tap Restore Reminde...

Страница 52: ...audio from the FM radio Turn the FM radio on or off Add the current station to the favorites list Search for stations Fine tune the frequency View the list of favorite stations Enter radio frequency manually More options View the list of saved stations This app may not be available depending on the service provider or model Playing through the speaker You can listen to the radio through the speake...

Страница 53: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Страница 54: ...he Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the clo...

Страница 55: ...Fi Calling Set the device to make calls using aWi Fi network This feature may not be available depending on the region or service provider Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Airplane mode Set the device to disable all wireless functions on your device You can use only non network services Follow the r...

Страница 56: ...the mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection settings Customize settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connect...

Страница 57: ...e 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or ...

Страница 58: ... to confirm The devices will be connected when the other device accepts the Bluetooth connection request To unpair the devices tap next to the device name to unpair and tap Unpair Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another...

Страница 59: ...otspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure Mobile Hotspot 3 On the other device s screen search for and selec...

Страница 60: ...s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with t...

Страница 61: ... Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound Volume Adjust the device s volume level Vibr...

Страница 62: ...n tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Swipe left or right for snooze Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel App icon badges Set the device to display a number or dot badge on apps that have notifications Status bar Set how to display no...

Страница 63: ...e outdoor mode to make the display easier to see in bright conditions Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen You can set a schedule for applying the blue light filter Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Full screen apps Select apps to use with the full screen aspect rat...

Страница 64: ...selected lock method Clock style Change the type and color of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen Notification...

Страница 65: ...Settings screen tap Security Google Play Protect Set the device to check for harmful apps and behavior and warn about potential harm and remove them Security update View the version of your device s software and check for updates Google Play system update View the Google Play system version and check for updates Find My Device Activate or deactivate the Find My Device feature Install unknown apps ...

Страница 66: ...your Samsung account and change the settings for Customization Service Advanced Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the ...

Страница 67: ...ta from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Opt...

Страница 68: ...anced features Motions and gestures Double tap to wake Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute ce...

Страница 69: ...te focus mode to avoid distractions from your device and stay focused on what you want You can use the apps you allowed to be used in focus mode Wind Down Activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Device care Introduction The device care feature provides an overview of the status of ...

Страница 70: ...App power management Limit battery usage for apps that you do not use often The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap ...

Страница 71: ...lso use the data compression feature to compress Internet data such as images videos and webpages accessed via the mobile network On the Settings screen tap Device care Ultra data saving and then tap the switch to activate it This feature may not be available depending on the service provider or model Some webpages or content may not be available when this feature is activated depending on the ser...

Страница 72: ...s or perform a factory data reset Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap Set as default To keep the current language setting tap Keep ...

Страница 73: ...services installed on the device About Accessibility View the Accessibility information Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when con...

Страница 74: ...oftware information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI is a unique number assigned to your device You can check whether your device was reported as stolen or lost prior to buying i...

Страница 75: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Страница 76: ...utions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Страница 77: ...nectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Center and have the battery...

Страница 78: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license or key to play the file Ensure that the fi...

Страница 79: ...ed information when performing the reset If the tips above do not solve the problem contact a Samsung Service Center The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it A connection...

Страница 80: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Страница 81: ...t features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer FCC Hearing Aid Compatibility H...

Страница 82: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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