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Troubleshooting

Before contacting a Samsung Service Center, please attempt the following solutions. Some 
situations may not apply to your device.

When you turn on your device or while you are using the device, it 

prompts you to enter one of the following codes:

•  

Password: When the device lock feature is enabled, you must enter the password you set 
for the device.

•  

PIN: When using the device for the first time or when the PIN requirement is enabled, you 
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by 
using the Lock SIM card menu.

•  

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly 
several times. You must enter the PUK supplied by your service provider.

•  

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with 
the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•  

When you are in areas with weak signals or poor reception, you may lose reception. Move 
to another area and try again. While moving, error messages may appear repeatedly.

•  

You cannot access some options without a subscription. For more information, contact 
your service provider.

Your device does not turn on

•  

When the battery is completely discharged, your device will not turn on. Fully charge the 
battery before turning on the device.

•  

The battery may not be inserted properly. Insert the battery again.

•  

Wipe both gold-colored contacts and insert the battery again.

Содержание SM-G531DS

Страница 1: ...www samsung com User Manual SM G531H DS SM G531H SM G531M DS SM G531M English LTN 07 2015 Rev 1 0 ...

Страница 2: ...27 Opening apps 28 Installing or uninstalling apps 29 Entering text 31 Screen capture 31 My Files 32 Power saving feature Network connectivity 33 Mobile data 33 Wi Fi 34 Tethering and Mobile Hotspot Personalizing 36 Managing the Home and Apps screens 38 Setting wallpaper and ringtones 39 Changing the screen lock method 39 Setting up accounts Phone 40 Making calls 42 Receiving calls 43 Options duri...

Страница 3: ...ng the device 76 Backing up and restoring data 76 Performing a data reset Settings 77 About Settings 77 Connections 81 Device 84 Personal 86 System Troubleshooting Messages email 47 Messages 48 Email Camera 51 Basic shooting 53 Shooting modes 56 Camera settings Gallery 58 Viewing content on the device Useful apps and features 59 S Planner 60 Internet 61 Video 61 Calculator 62 Clock 63 Memo 64 Voic...

Страница 4: ...r apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto...

Страница 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Страница 6: ...rances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subje...

Страница 7: ...out Microphone Touch screen Front camera Proximity sensor Multipurpose jack Home button Recent apps button Power button Earpiece Back button Volume button Speaker Headset jack GPS antenna Back cover Main antenna Rear camera Flash ...

Страница 8: ...The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Tap and hold to access additional options for the current screen Home Press to turn on the screen while the screen is locked Press to return to the Home screen Pres...

Страница 9: ...he SIM or USIM card provided by the mobile telephone service provider and the included battery Only microSIM cards work with the device 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Страница 10: ...1 2 Single SIM models Insert the SIM or USIM card with the gold colored contacts facing downwards Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Center to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconvenience...

Страница 11: ... Insert the battery with the battery s gold colored contacts properly aligned with the device s contacts 1 2 4 Replace the back cover Removing the SIM or USIM card and battery 1 Remove the back cover 2 Pull out the battery ...

Страница 12: ...Getting started 12 3 Dual SIM models Pull out the SIM or USIM card Single SIM models Pull out the SIM or USIM card ...

Страница 13: ... a SIM or USIM card and then tap the switch to activate it Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card and tap Register name or Select icon Set a display name and icon for each card Switching between cards When two SIM or USIM cards are activated card selection icons appear on the dashboard of the notificat...

Страница 14: ...e cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the ba...

Страница 15: ...d then unplug it from the electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging...

Страница 16: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s fi...

Страница 17: ...pted or can damage the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Storage Format SD card FORMAT SD CARD DELETE ALL Before forma...

Страница 18: ...nd directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Locking and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your f...

Страница 19: ...ertips The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Страница 20: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Страница 21: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Страница 22: ...s and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customize the Home screen refer to Managing the Home screen An app A folder A screen indicator Favorite apps A widget ...

Страница 23: ...Basics 23 Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options ...

Страница 24: ...y installed apps On the Home screen tap Apps to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customize the Apps screen refer to Managing the Apps screen Access additional options An app Screen indicators ...

Страница 25: ...o signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mod...

Страница 26: ... details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards You can use the following functions on the notifications panel Launch Settings Tap a notification and perform various actions Select a SIM or USIM card dual SIM models Clear all notifications Adjust the brightness Activate or deactivate options ...

Страница 27: ...tworks for more information U power saving Refer to Ultra power saving mode for more information Mobile hotspot Refer toTethering and Mobile Hotspot for more information Sync When you activate this feature the device automatically syncs apps such as calendar or email Do not disturb Activate or deactivate blocking mode In blocking mode the device will block notifications To select which notificatio...

Страница 28: ... apps where charges apply tap the button that shows the app s price To change the auto update settings tap Settings Auto update apps and then select an option Play Store Use this app to purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap to search for a keyword Select an app to view information about it To download free apps tap INSTALL To pu...

Страница 29: ...ion manager scroll to TURNED OFF select an app and then tap TURN ON Hiding apps Hide apps in the Apps screen only You can continue to use hidden apps Disabling apps Disable selected default apps that cannot be uninstalled from the device You cannot use disabled apps Uninstalling apps Uninstall downloaded apps Entering text Keyboard layout A keyboard appears automatically when you enter text to sen...

Страница 30: ...r tap the corresponding key repeatedly until the desired character appears Using additional keyboard functions Tap and hold to use various functions Other icons may appear instead of depending on the last function that was used Enter text by voice Open the keyboard Start or pause entering text by voice Change the keyboard settings Enter emoticons Copying and pasting 1 Tap and hold over text 2 Drag...

Страница 31: ...fter capturing a screenshot you can edit the image and share it with others It is not possible to capture a screenshot while using some apps My Files About My Files Use this app to access various files stored in the device Tap My Files on the Apps screen Access additional options View files by categories View the download history Search for files or folders View files stored in the device ...

Страница 32: ... the Apps screen tap Settings Ultra power saving mode and tap the Ultra power saving mode switch to activate it To add an app to the Home screen tap and select an app To change the settings for ultra power saving mode such as network connectivity or sound tap Settings To deactivate ultra power saving mode tap Turn off Ultra power saving mode The estimated maximum standby time shows the time remain...

Страница 33: ...twork to use the Internet or share media files with other devices Refer toWi Fi for additional options Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network t...

Страница 34: ...ot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile Hotspot Mobile Hotspot 2 Tap the Mobile Hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password an...

Страница 35: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile Hotspot 3 Tick Bluetooth tethering 4 On the connected device open the Bluetooth settings s...

Страница 36: ...d an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag ...

Страница 37: ...screen tap Managing the Apps screen Changing the sorting method On the Apps screen tap View as and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag ...

Страница 38: ...PAPER or SAVE Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sounds and notifications Dual SIM models To set a ringtone for incoming calls tap Ringtone a SIM or USIM card Ringtones select a ringtone and then tap OK To use a song stored in the device or in your account as a ringtone tap ADD To set a ringtone for notifications tap Ringtone a ...

Страница 39: ...PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best...

Страница 40: ...number and then tap or to make a voice call or tap to make a video call Access additional options Add the number to the contacts list Preview the phone number View favorite contacts Delete a preceding character View the contacts list View call and message logs Enter the number using the keypad ...

Страница 41: ...list Preview the phone number View favorite contacts Delete a preceding character View the contacts list View call and message logs Enter the number using the keypad You can also make calls to phone numbers listed in Logs Favorites and Contacts Making calls from call logs or contacts list Tap Logs or Contacts and then drag a contact or a phone number to the right to make a call ...

Страница 42: ... tap Settings Call More settings Call barring a voice call or video call Then tick International calls enter password and then tap OK Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection ...

Страница 43: ...nnected to the device Tap to view more options When you launch apps during a call a pop up window for the call screen appears You can continue your phone conversation while using apps To move the pop up window drag it to another location To delete the pop up window tap and hold it and then tap OK To return to the call screen tap the pop up window During a video call The following actions are avail...

Страница 44: ... device and keep the device away from your ears Switch to headset Switch to phone Switch sound output to a connected Bluetooth headset or back to the device s speaker Tap the screen to use the following options Switch Switch between the front and rear cameras Mute Turn off the microphone so that the other party cannot hear you End call End the current call ...

Страница 45: ...and enter contact information Add an image Add or delete a contact field 3 Tap SAVE To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to Contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Contacts Tap Settings Conta...

Страница 46: ...st and enter search criteria Once a contact is selected take one of the following actions Add to favorite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts 2 Select a contact 3 Tap Add shortcut to Home scr...

Страница 47: ...y incur additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Dual SIM models Access additional options Enter a message Attach files Select contacts from the contacts list Enter recipients Send the message ...

Страница 48: ...or sending or receiving messages when you are roaming While viewing a message tap to view more options Email Setting up email accounts Tap Email on the Apps screen Set up an email account when opening Email for the first time Enter the email address and password Tap NEXT for a private email account or tap MANUAL SETUP for a company email account After that follow the on screen instructions to comp...

Страница 49: ...compose an email Add recipients Add a CC or BCC Add recipients from the contacts list Insert files into the email or use editing options Enter the email text Enter a subject Send the email Access additional options Attach images videos and others Save the email for later delivery Discard the email ...

Страница 50: ... retrieved To manually retrieve new emails tap Tap an email to read Reply to the email Add this email address to the contacts list or view other options Reply to all recipients Forward the email Go to the previous or next email Delete the email Open attachments Access additional options Mark the email as a reminder ...

Страница 51: ... fingers apart on the screen to zoom in and pinch to zoom out To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To focus on the center of the screen tap View photos and videos you have captured Start recording a video Take a photo Change camera settings Switch between the front and rear cameras Display current mode Change...

Страница 52: ... screen To quickly take photos of special moments launch Camera on the locked screen On the locked screen drag outside the large circle If is not shown open the Apps screen tap Settings Lock screen and then tick Camera shortcut This feature may not be available depending on the region or service provider Camera etiquette Do not take photos or record videos of other people without their permission ...

Страница 53: ...to Selfie Use this mode to take a self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Tap Selfie 4 Show your palm to the screen or tap to take a photo of yourself Wide selfie Use this mode to take a wide self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Tap Wide selfie ...

Страница 54: ...arts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions Beauty face Use this mode to take a photo with lightened faces for gentler images On the Apps screen tap Camera Beauty face Panorama Use this mode to take a photo composed of many photos strung together The device identifies the photo with in Gallery On the Apps screen tap Camera Pano...

Страница 55: ... device so the rear camera is aimed at your face When the face is detected the device beeps Then the device automatically takes the photo after 2 seconds Continuous shot Use this mode to take a series of photos of moving subjects On the Apps screen tap Camera Continuous shot Tap and hold to take several photos continuously HDR Rich tone Use this mode to take photos with rich colors and reproduce d...

Страница 56: ...for delayed time shots Select a filter effect to use when taking photos or recording videos Select a resolution Use higher resolution for higher quality But it takes up more memory To use more options tap Palm selfie Set the device to detect your palm so you can use it to take self portraits Beauty face Set the device to take a photo with lightened faces for gentler images Exposure value Change th...

Страница 57: ...tion for higher quality But it takes up more memory Recording mode Change the recording mode Location tags Set the device to attach the location tag to the photo To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather conditions When you share a photo with the location tag attached the location informa...

Страница 58: ...image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Share the image to others Image and video preview thumbnails ...

Страница 59: ...nts or tasks in it tap the date and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting Enter a title Add more details Select a calendar to use or sync with Select an item Set a start and end date for the event 4 Tap SAVE to sa...

Страница 60: ... To change an account s syncing option open the Apps screen tap Settings Accounts and then select an account service Internet 1 Tap Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Read an article in reading mode Open the homepage Move to the previously visited page View y...

Страница 61: ...nd resume playback Adjust the volume Rotate the screen s orientation To customize the control panel location during playback tap Settings tick Mini controller and then tap CLOSE Then tap or to move the control panel to either side of the screen This feature is available only in landscape orientation Calculator Use this app for simple or complex calculations Tap Calculator on the Apps screen Rotate...

Страница 62: ...art alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the snooze option drag outside the large circle to repeat the alarm after a specified length of time D...

Страница 63: ...le when the timer goes off Memo Use this app to create memos and organize them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Create or set a category Insert images Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for me...

Страница 64: ...he microphone Tap to pause recording To cancel recording tap Tap to finish recording Display the list of voice memos Access additional options Start recording Recording elapsed time Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play Pause or resume playback Skip to the previous or next voice memo ...

Страница 65: ... screen View the list of available stations Fine tune the frequency Enter radio station frequency manually Record a song from the FM radio View the list of favorite stations Access additional options Add the current radio station to the favorites list Adjust the volume Search for an available radio station Turn the FM radio on or off Scanning radio stations Tap Radio on the Apps screen Tap Scan an...

Страница 66: ...earch for information and browse webpages Drive Store your content on the cloud access it from anywhere and share it with others Gmail Send or receive emails via the Google Mail service Google Search quickly for items on the Internet or your device Google Settings Configure settings for some features provided by Google Google Share your news and follow updates that your family friends and others s...

Страница 67: ... Play Store and read them Play Games Download games from Play Store and play them with others Play Movies TV Watch videos stored on your device and download various content to watch from Play Store Play Music Discover listen to and share music on your device Play Newsstand Read news and magazines that interest you in one convenient location Voice Search Search quickly for items by saying a keyword...

Страница 68: ...ure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping ...

Страница 69: ...vice turns on its visibility option 3 Accept the Bluetooth authorization request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an im...

Страница 70: ...n the list 2 Tap next to the device s name to unpair 3 Tap Unpair Wi Fi Direct AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To change the d...

Страница 71: ...Direct select a device to transfer the image to and then tap DONE 4 Accept theWi Fi Direct authorization request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorization request The received image is saved in the Gallery Download folder Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displa...

Страница 72: ...in and install it Connecting to a printer On the Apps screen tap Settings Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer ADD PRINTER enter...

Страница 73: ...or details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new device Download and install Smart Switch from Galaxy Apps or Play Store Launch Smart Switch and follow the on screen instructions to transfer data from your previous device Transferring data from a c...

Страница 74: ... image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port 1 Connect the device to the computer using the USB cable 2 Open the n...

Страница 75: ...Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available follow the on screen instructions to update the device Do not turn off the computer or disc...

Страница 76: ... must sign in to your Google account via the setup wizard You can launch and open the setup wizard by performing a factory data reset on the device If you do not sign in to your Google account via the setup wizard you cannot restore the backup data Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored ...

Страница 77: ...lly switch between networks tick Smart network switch To use options tap Scan Search for available networks Wi Fi Direct ActivateWi Fi Direct and connect devices directly viaWi Fi to share files Advanced CustomizeWi Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN SettingWi Fi sleep policy Tap Advanced Keep...

Страница 78: ...tion On the Settings screen tap Tethering and Mobile Hotspot Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices through theWi Fi network You can use this feature when the network connection is not available USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer...

Страница 79: ...stomize the SIM card settings On the Settings screen tap SIM card manager Voice call Select a SIM or USIM card for voice calls Video call Select a SIM or USIM card for video calls Data service network Select a SIM or USIM card for data service Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additiona...

Страница 80: ...works Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connections when you are roaming Access Point Names Set up access point names APNs Network mode SIM 1 Network mode SIM 2 dual SIM models Select a network type Network mode single SIM models Select a network type Network operators Search for available networks and manually register...

Страница 81: ...r incoming calls Ringtone dual SIM models Ringtones Add or select a ringtone for incoming calls Notifications Select a ringtone for events such as incoming messages and missed calls Ringtones single SIM models Add or select a ringtone for incoming calls Notifications single SIM models Select a ringtone for events such as incoming messages and missed calls Other sounds Configure additional sound se...

Страница 82: ...he device to launch a screensaver when the device is charging Font style Change the font type for display text Font size Change the font size Lock screen Change settings for the locked screen On the Settings screen tap Lock screen Screen lock Change the screen lock method The following options may vary depending on the screen lock method selected Dual clock Set the device to show the dual clock Sh...

Страница 83: ...ing Block incoming or outgoing calls Call waiting Allow incoming call alerts when a call is in progress Fixed dialing numbers Activate or deactivate FDN mode to restrict calls to numbers in the FDN list Enter the PIN2 supplied with your SIM or USIM card Ringtones and keypad tones Ringtones Add or select a ringtone for incoming calls Vibrate when ringing Set the device to vibrate and play a rington...

Страница 84: ...gle backup account Automatic restore Set the device to restore settings and app data when the apps are reinstalled on the device Factory data reset Reset settings to the factory default values and delete all data Accessibility Use this feature to improve accessibility to the device On the Settings screen tap Accessibility Direct access Set the device to open selected accessibility menus when you p...

Страница 85: ...cessibility shortcut Set the device to activateTalkBack when you press and hold the Power button and then tap and hold the screen with two fingers Text to speech options PreferredTTS engine Select an engine for the text to speech feature To change the settings for speech synthesis engines tap Speech rate Select a speed for the text to speech feature Listen to an example Listen to the spoken text f...

Страница 86: ...ard settings The available options may vary depending on the region or service provider English US Select a default keyboard layout Select input languages Select languages for text input Predictive text Activate predictive text mode to predict words based on your input and show word suggestions You can also customize the word prediction settings Auto replacement Set the device to correct misspelle...

Страница 87: ...ion Ok Google detection Set the device to begin voice recognition when you say the wake up command while using the search app This feature may not be available depending on the region or service provider Hands free Set the device to use hands free devices on the locked screen Speech output Set the device to provide voice feedback to alert you to the current action Offline speech recognition Downlo...

Страница 88: ... Automatic date and time Automatically update the time and date when moving across time zones Set date Set the current date manually Set time Set the current time manually Automatic time zone Set the device to receive time zone information from the network when you move across time zones Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format Ultra power saving mo...

Страница 89: ... settings for securing the device and the SIM or USIM card On the Settings screen tap Security Device administrators View device administrators installed on the device You can allow device administrators to apply new policies to the device Unknown sources Set the device to allow the installation of apps from unknown sources Encrypt device Set a password to encrypt data saved on the device You must...

Страница 90: ...pdates Send security reports Set the device to automatically send the updated security reports to Samsung Storage type Set a storage type for credential files Trusted credentials Use certificates and credentials to ensure secure use of various apps Install from device storage Install encrypted certificates stored on the USB storage Clear credentials Erase the credential contents from the device an...

Страница 91: ...correctly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and t...

Страница 92: ... device and turn it on again If your device is frozen and unresponsive press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset RESET DEVICE DELETE ALL Before performing the factory data reset remember to make bac...

Страница 93: ...led due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold colored contacts and try charging the battery again The...

Страница 94: ...ice Center Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on yo...

Страница 95: ...the device you wish to connect to Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Center A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver install...

Страница 96: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Страница 97: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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