Samsung SM-G386U Скачать руководство пользователя страница 121 | Manualshive

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Troubleshooting

121

•

Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.

•

Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

•

Ensure that the Bluetooth wireless feature is activated on your device.

•

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.

•

Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a

computer

•

Ensure that the USB cable you are using is compatible with your device.

•

Ensure that you have the proper driver installed and updated on your computer.

•

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.

•

Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on
your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.

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Содержание SM-G386U

Страница 1: ...www samsung com User Manual SM G386F SM G386U...

Страница 2: ...ns and the environment that it is used in Available features and additional services may vary by device software or service provider Applications and their functions may vary by country region or hard...

Страница 3: ...violations of your Samsung licence agreement and will void your warranty Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage...

Страница 4: ...Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi...

Страница 5: ...nt mode Basics 19 Indicator icons 20 Using the touch screen 24 Control motions 26 Notifications 27 Home screen 29 Locked screen 30 Using applications 31 Applications screen 32 Help 33 Entering text 35...

Страница 6: ...oogle Settings Troubleshooting Media 65 Music 67 Camera 72 Gallery 75 Video 76 YouTube 77 Radio Application media stores 79 Play Store 80 Samsung Apps 80 Play Books 81 Play Music 81 Play Games 81 Play...

Страница 7: ...ultipurpose jack Menu button Microphone Power button Home button Proximity sensor Touch screen Earpiece Front camera Rear camera Volume button Flash Back cover GPS antenna Headset jack Speaker Sub ant...

Страница 8: ...ay malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press and hold for 8 10 seconds to reset the device if it has fata...

Страница 9: ...fications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Other access...

Страница 10: ...evice Some LTE services may not be available depending on the service provider For details about service availability contact your service provider 1 Remove the back cover Be careful not to damage you...

Страница 11: ...insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or...

Страница 12: ...Getting started 12 Removing the SIM or USIM card and battery 1 Remove the back cover 2 Pull out the battery 3 Push the SIM or USIM card until it disengages from the device and then pull it out...

Страница 13: ...ely when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple applications at once network applications or applications that n...

Страница 14: ...ger to a Samsung Service Centre After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket Do not remove the batte...

Страница 15: ...ard Your device accepts memory cards with maximum capacities of 64 GB Depending on the memory card manufacturer and type some memory cards may not be compatible with your device Some memory cards may...

Страница 16: ...al On the Home screen tap Apps Settings More Storage Unmount SD card 1 Remove the back cover 2 Push the memory card until it disengages from the device and then pull it out 3 Replace the back cover Do...

Страница 17: ...ranty does not cover loss of data resulting from user actions Turning the device on and off When turning on the device for the first time follow the on screen instructions to set up your device Press...

Страница 18: ...specified period To unlock the device press the Power button or the Home button and flick your finger in any direction within the unlock screen area at the lower part of the screen Adjusting the volum...

Страница 19: ...ost common Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected LTE network connec...

Страница 20: ...into contact with other electrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch screen do not tap it with anything sharp or apply excessive p...

Страница 21: ...open an application to select a menu item to press an on screen button or to enter a character using the on screen keyboard tap it with a finger Tapping and holding Tap and hold an item for more than...

Страница 22: ...Dragging To move an icon thumbnail or preview to a new location tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in a part Double tap again t...

Страница 23: ...t on the Home screen or the Applications screen to see another panel Flick up or down to scroll through a webpage or a list such as contacts Pinching Spread two fingers apart on a webpage map or image...

Страница 24: ...inputs Control motions properly Rotating the screen Many applications allow display in either portrait or landscape orientation Rotating the device causes the display to automatically adjust to fit th...

Страница 25: ...vice after it has been idle for some time or when the screen has turned off it vibrates if you have missed calls or new messages Turning over Turn over the device to mute ringtone pause media playback...

Страница 26: ...om rotating when you rotate the device Bluetooth Activate or deactivate the Bluetooth feature Mobile data Activate or deactivate the data connection Blocking mode Activate or deactivate blocking mode...

Страница 27: ...and settings by adding shortcuts to the Home screen To switch to easy mode on the Home screen tap Apps Settings My device Home screen mode Easy mode Apply Rearranging items Adding an application icon...

Страница 28: ...review and then drag it to a new location Removing a panel Tap Edit page tap and hold a panel preview and then drag it to the rubbish bin at the top of the screen Setting wallpaper Set an image or pho...

Страница 29: ...it on a location you want resize it by dragging the frame if necessary and then tap anywhere on the screen to save the location of the widget Using the setting shortcut widget On the Home screen tap A...

Страница 30: ...and hold a panel preview and then drag it to a new location Removing a panel Scroll left or right on the widgets panel area tap and hold a panel preview and then drag it to the rubbish bin at the top...

Страница 31: ...ons screen displays icons for all applications including any new applications installed On the Home screen tap Apps to open the Applications screen To view other panels scroll left or right Rearrangin...

Страница 32: ...t come with the device cannot be uninstalled Sharing applications Share downloaded applications with other users via email Bluetooth or other methods Tap Share app select applications tap Done and the...

Страница 33: ...ct the type of keyboard to use Using the Samsung keyboard Changing the keyboard layout Tap Alphabets or Numbers and symbols and then tap Qwerty keyboard or 3x4 keyboard On the 3x4 keyboard a key has t...

Страница 34: ...haracters and inserting spaces To view the gesture guides tap and hold and then tap Help Use handwriting gestures This feature may not be available depending on the region or service provider Entering...

Страница 35: ...fWi Fi to save the battery when not in use JoiningWi Fi networks On the Applications screen tap Settings Connections Wi Fi and then drag the Wi Fi switch to the right Select a network from the list of...

Страница 36: ...device Adding accounts Follow the instructions that appear when opening a Google application without signing in to set up a Google account To sign in with or sign up for a Google account on the Appli...

Страница 37: ...cx dot dotx rtf xls xlsx xlt xltx csv ppt pptx pps ppsx pot potx pdf hwp txt asc and zip If the applications cannot play files in divx or ac3 format install applications that support them Connecting w...

Страница 38: ...P if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Securing the device Prevent others fro...

Страница 39: ...ase the face and voice unlock fails Setting a pattern On the Applications screen tap Settings My device Lock screen Screen lock Pattern Draw a pattern by connecting four dots or more and then draw the...

Страница 40: ...evice can be upgraded to the latest software This feature may not be available depending on the region or service provider Upgrading with Samsung Kies Launch Samsung Kies and connect the device to the...

Страница 41: ...41 Upgrading over the air The device can be directly upgraded to the latest software by the firmware over the air FOTA service On the Applications screen tap Settings More About device Software update...

Страница 42: ...keypad and then tap Logs Make a call from the history of incoming and outgoing calls and messages Favourites Make a call from the list of favourite contacts Contacts Make a call from the contacts lis...

Страница 43: ...the speakerphone Keep the device away from your ears when using the speakerphone Mute Turn off the microphone so that the other party cannot hear you Headset Switch to a Bluetooth headset if it is con...

Страница 44: ...g number The device can be set to restrict outgoing calls only to numbers with specified prefixes Those prefixes are stored in the SIM or USIM card Tap Call settings Additional settings Fixed Dialling...

Страница 45: ...Auto reject mode Auto reject numbers Auto reject list Tap Create enter a number assign a category and then tap Save Missed calls If a call is missed appears on the status bar Open the notifications p...

Страница 46: ...uetooth headset if it is connected to the device Speaker off Deactivate the speakerphone feature Animated emotions Apply emotional icons to your image Theme view Apply decorative icons to your image E...

Страница 47: ...s image to swap the images Listening to a voice message Tap and hold 1 on the keypad and then follow the instructions from your service provider Contacts Use this application to manage contacts includ...

Страница 48: ...number Tap Speed dial setting select a speed dial number and then select a contact for it To remove a speed dial number tap and hold it and then tap Remove Searching for contacts Tap Contacts Use one...

Страница 49: ...lt the device shows all saved contacts Tap Contacts to display and then select a location where contacts are saved Moving contacts Tap Contacts Moving contacts to Google Tap Merge accounts Merge with...

Страница 50: ...ing contacts Tap Share namecard via select contacts tap Done and then select a sharing method Favourite contacts Tap Favourites Tap and then take one of the following actions Search Search for contact...

Страница 51: ...dded groups and then tap Delete Default groups cannot be deleted Help Access help information about using contacts Sending a message or email to a group s members Select a group tap Send message or Se...

Страница 52: ...then tap Done Use the following methods to make a multimedia message Tap and attach images videos contacts memos events and others Tap Add subject to enter a subject Sending scheduled messages While c...

Страница 53: ...il on the Applications screen Setting up email accounts Set up an email account when opening Email for the first time Enter the email address and password Tap Next for a private email account such as...

Страница 54: ...on the time and date set on the device The time and date may be incorrect if you move across time zones and the network does not update the information Reading messages Select an email account to use...

Страница 55: ...on the region or service provider Sending messages In any mailbox tap enter recipients a subject and a message and then tap Tap Attach picture to attach images Tap Attach video to attach videos Tap Ad...

Страница 56: ...cipients or forward the message to others Add this email address to the contacts list Labels Google Mail does not use actual folders but uses labels instead When Google Mail is launched it displays me...

Страница 57: ...t or enter data to search and select a friend from the results to start chatting Google Use this application to stay connected with people via Google s social network service Tap Google on the Applica...

Страница 58: ...e or video While viewing it use one of the following icons Modify the image Share the image or video with others Delete the image or video ChatON Use this application to chat with any device To use th...

Страница 59: ...ap Settings Advanced Set search engine Opening a new page Tap New window To go to another webpage tap scroll left or right and then tap the page to select it Searching the web by voice Tap the address...

Страница 60: ...e a webpage address with others tap Share page To share a part of a webpage tap and hold the desired text and then tap Share via Chrome Use this application to search for information and browse webpag...

Страница 61: ...e data or media files with other devices Samsung is not responsible for the loss interception or misuse of data sent or received via the Bluetooth feature Always ensure that you share and receive data...

Страница 62: ...in the Bluetooth folder If a contact is received it is added to the contacts list automatically Samsung Link Use this application to play contents saved on remotely located devices or web storage serv...

Страница 63: ...web storage service tap select files and then tap Done To register web storage services to the device tap Register storage and then tap Sign in next to a web storage service NFC Your device allows yo...

Страница 64: ...ions NFC Drag the Android Beam switch to the right Select an item find the location of the NFC antenna on the other device touch the other device s antenna with your device s antenna and then tap your...

Страница 65: ...used Playing music Select a music category and then select a song to play Open the playlist Skip to the next song Tap and hold to move forwards quickly Pause and resume playback Adjust the volume Chan...

Страница 66: ...r the option is reapplied Setting a song as ringtone To use the currently playing song as ringtone tap Set as Phone ringtone Creating playlists Make an own selection of songs Tap Playlists and then ta...

Страница 67: ...or videos of other people without their permission Do not take photos or videos where legally prohibited Do not take photos or videos in places where you may violate other people s privacy Taking pho...

Страница 68: ...corded by the internal microphone Panorama Take a photo composed of many photos strung together To get the best shot follow these tips Move the camera slowly in one direction Keep the camera s viewfin...

Страница 69: ...Tap to take a video To pause recording tap To stop recording tap While recording use the following actions To change the focus tap where you want to focus To capture an image from the video while reco...

Страница 70: ...n out effect is available when using the zoom feature while shooting video Share shot Tap and then select one of the following Share shot Send a photo directly to another device viaWi Fi Direct or NFC...

Страница 71: ...GPS tag Attach a GPS location tag to the photo To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather...

Страница 72: ...the device Some files may not play properly depending on the encoding method used Viewing images Launching Gallery displays available folders When another application such as Email saves an image the...

Страница 73: ...frame and a note to an image The edited image is saved in the Photo frame folder Photo note Use this to write a note on the back of the image Tap to edit the note Copy to clipboard Copy to clipboard...

Страница 74: ...iewing an image tap Set as to set the image as wallpaper or to assign it to a contact Tagging faces When viewing an image tap Settings and then tick Face tag A yellow frame appears around the recognis...

Страница 75: ...n the Applications screen Some file formats are not supported depending on the software installed on the device Some files may not play properly depending on the encoding method used Playing videos Se...

Страница 76: ...e player to another location YouTube Use this application to watch videos from theYouTube website Tap YouTube on the Applications screen This application may not be available depending on the region o...

Страница 77: ...scans and saves available stations automatically when running for the first time Tap to turn on the FM radio Select the radio station you want from the stations list and tap to return to the FM radio...

Страница 78: ...FM radio scans and saves available stations automatically Select the radio station you want from the stations list and tap to return to the FM radio screen Adding stations to the favourites list Scrol...

Страница 79: ...charge for the application tap the price and follow the on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at...

Страница 80: ...and then enter a keyword in the search field Select an application to view information To download it tap Free If there is a charge for the application tap the price and follow the on screen instruct...

Страница 81: ...n This application may not be available depending on the region or service provider Play Games Use this application to download and play games Tap Play Games on the Applications screen This applicatio...

Страница 82: ...umbnails by scrolling up or down To edit the memo tap the memo To search for a memo tap Search To delete memos tap Delete To sort memos by date tap Sort by To print memos via USB Wi Fi orWi Fi Direct...

Страница 83: ...emo via USB Wi Fi orWi Fi Direct Some printers may not be compatible with the device Share text via Send the text in the memo to others Share via Send the memo to others S Planner Use this application...

Страница 84: ...open the contacts list Attach a map showing the location of the event Enter the location in the Location field tap next to the field and then pinpoint the precise location by tapping and holding on th...

Страница 85: ...r a keyword to search for To view today s events or tasks tap Today at the top of the screen Deleting events or tasks Select an event or task and then tap Delete Sharing events or tasks Select an even...

Страница 86: ...rites list To open files in the favourites list tap Cloud Use this feature to sync files or back up application data with your Samsung account or Dropbox On the Applications screen tap Settings Accoun...

Страница 87: ...er and any other computer with Google Drive installed Access your files without transferring or downloading Tap Drive on the Applications screen This application may not be available depending on the...

Страница 88: ...time Smart alarm Set a time for the alarm to go off before the preset time Stopping alarms Drag outside the large circle to stop an alarm Drag outside the large circle to repeat the alarm after a spe...

Страница 89: ...the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap Scientific calculator To see the calculation history tap to hide the keypad To clear the hi...

Страница 90: ...the language of the person you are talking with and let the person reply in their language The device will translate what they say Tap in the source language field to let the device read it back to y...

Страница 91: ...o to others tap Share via and then select a sharing method Managing voice memos In the list of voice memos tap and select one of the following Share via Select voice memos to send and then select a sh...

Страница 92: ...ak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on your surroundings or...

Страница 93: ...on the Applications screen tap Settings My device Lock screen and then tick Wake up in lock screen Google Use this application to search not only the Internet but also applications and their contents...

Страница 94: ...on the region or service provider Speak a keyword or phrase when Speak now appears on the screen My Files Use this application to access all kinds of files stored in the device including images videos...

Страница 95: ...folders to the root directory Tap Add shortcut enter a shortcut name tap OK select a folder and then tap Set here Downloads Use this application to see what files are downloaded through the applicatio...

Страница 96: ...to get travel information such as destination or hotel You can also book for a room and share your reviews with others Tap TripAdvisor on the Applications screen This application may not be available...

Страница 97: ...ting directions for a destination Tap to set starting and ending locations and then select a travel method The device shows the routes to get to the destination Local Use this application to search fo...

Страница 98: ...ld always pay attention to road conditions traffic and any other factors that may affect your driving Follow all safety warnings and regulations while driving This application may not be available dep...

Страница 99: ...S push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN Help Access help information forWi Fi SettingWi Fi sleep policy On the Se...

Страница 100: ...ections Wi Fi Wi Fi Direct Bluetooth Activate the Bluetooth feature to exchange information over short distances To use more options tap Visibility timeout Set duration that the device is visible Rece...

Страница 101: ...services Mobile networks Mobile data Use to allow packet switching data networks for network services Data roaming Set the device to use data connections when you are roaming Access Point Names Set u...

Страница 102: ...andWi Fi Direct Nearby devices File sharing Activate media sharing to allow other devices to access media files on your device Shared contents Set the device to share your content with other devices A...

Страница 103: ...epending on your selection For a clock Dual clock Set the device to show the dual clock Clock size Change the size of the clock Show date Set the device to show the date with the clock Owner informati...

Страница 104: ...t style Change the font type for display text Font size Change the font size Touch key light duration Set the duration for the touch button backlight Display battery percentage Set the device to displ...

Страница 105: ...messages Add or edit the message sent when you reject a call Answering ending calls The home key answers calls Set the device to answer a call when you press the Home button The power key ends calls...

Страница 106: ...de automatically before a phone number Call barring Block incoming or outgoing calls Call waiting Allow incoming call alerts when a call is in progress Auto redial Activate auto redial for calls that...

Страница 107: ...ly for IP calls Blocking mode Select which notifications will be blocked or set to allow notifications for calls from specified contacts in blocking mode Hands free mode Set the device to read content...

Страница 108: ...he power key ends calls Set the device to end a call when you press the Power button Show shortcut Add a shortcut to Accessibility on the quick menu that appears when you press and hold the Power butt...

Страница 109: ...sistant menu Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel You can also edit the menu on the s...

Страница 110: ...lso customise the word prediction settings Continuous input Set the device to enter text by sweeping on the keyboard Cursor control Enable the smart keyboard navigation feature to move the cursor by s...

Страница 111: ...ut View version information Auto start speaker Set the device to automatically turn on the speakerphone when making a call with SVoice Show body of message Set the device to display the text of a new...

Страница 112: ...engine To change the settings for speech synthesis engines tap Speech rate Select a speed for the text to speech feature Listen to an example Listen to the spoken text for an example Pointer speed Ad...

Страница 113: ...data reset Reset settings to the factory default values and delete all data More Customise settings for location services security and other options Location services Change settings for location info...

Страница 114: ...amsung account Account registration Add or view your Samsung account Use wireless networks Set the device to allow location data collection or to determine the location of your lost or stolen device v...

Страница 115: ...USB storage Clear credentials Erase the credential contents from the device and reset the password Application manager View and manage the applications on your device Battery View the amount of batte...

Страница 116: ...t date manually Set time Set the current time manually Automatic time zone Set the device to receive time zone information from the network when you move across time zones Select time zone Set the hom...

Страница 117: ...incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For detail...

Страница 118: ...t the battery and turn on the device to regain functionality If your device is frozen and unresponsive press and hold the Power button for 8 10 seconds to reboot If this does not solve the problem per...

Страница 119: ...ery icon is empty Your battery is low Recharge or replace the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery te...

Страница 120: ...e Restart the device If you are still having trouble with the camera application after trying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your p...

Страница 121: ...r device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you...

Страница 122: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored on the device A small gap appears around the outside of the device case This gap is a necessary man...

Страница 123: ...English EU 04 2014 Rev 1 0 Some content may differ from your device depending on the region service provider or software version and is subject to change without prior notice www samsung com...

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