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Appendix

119

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi 
or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot 
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in 
the device.

A small gap appears around the outside of the device case

•  

This gap is a necessary manufacturing feature and some minor rocking or vibration of 
parts may occur.

•  

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the Smart manager or manually delete unused 
apps or files to free up storage space.

Содержание SM-C5000

Страница 1: ...SM C5000 www samsung com hk User Manual English HK 07 2016 Rev 1 0...

Страница 2: ...xt 31 Screen capture 32 Opening apps 32 Multi window 36 Samsung account 37 Transferring data from your previous device 39 Device and data management 42 Quick connect 43 Sharing features 44 Emergency m...

Страница 3: ...More connection settings 96 Smart Manager 98 Applications 98 Sounds and vibrations 99 Notifications 99 Do not disturb 99 Display 100 Advanced features 101 Wallpaper 101 Themes 101 Home screen 102 Lock...

Страница 4: ...ted use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional char...

Страница 5: ...pplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional access...

Страница 6: ...key Multipurpose jack Proximity sensor Receiver Power key SIM card Memory card tray Touchscreen Recents key Headset jack Home key Fingerprint recognition sensor Front camera Microphone Volume key NFC...

Страница 7: ...en protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Pr...

Страница 8: ...ing the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging...

Страница 9: ...not in use Deactivate auto syncing of apps that need to be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power...

Страница 10: ...ed off About Fast charging Fast charging uses battery charging technology that charges the battery faster by increasing the charging power The device supports Samsung s Adaptive fast charging feature...

Страница 11: ...ower saving mode the device performs the following Displays colours on the screen as grey tones Restricts the available apps to essential and selected apps only Deactivates the mobile data connection...

Страница 12: ...rds In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service prov...

Страница 13: ...cure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot Correct card installation Nano SIM card Nano SIM card Nan...

Страница 14: ...mising SIM or USIM cards On the Home screen tap Apps Settings SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change th...

Страница 15: ...atible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for mem...

Страница 16: ...g the memory card Before removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Storage SD card Unmount Alternatively tap next to SD card 1 Insert the ejection...

Страница 17: ...off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up y...

Страница 18: ...edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you...

Страница 19: ...osition Double tapping Double tap on a webpage or image to zoom in Double tap again to return Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upward...

Страница 20: ...Home screen The Home screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right A widget Scr...

Страница 21: ...gets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Themes Change the device s theme Visual elements of i...

Страница 22: ...to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove at the top of the screen Creating folders Create folders and gather similar applica...

Страница 23: ...een To set a panel as the main Home screen tap Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen tap Apps to open the Apps screen To view other...

Страница 24: ...pp by dragging it to the folder on the Apps screen To delete a folder select a folder with Only the folder will be deleted The folder s apps will be relocated to the Apps screen Rearranging items You...

Страница 25: ...nal strength Currently accessing SIM or USIM card Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network conne...

Страница 26: ...the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN...

Страница 27: ...ion panel Tap a notification and perform various actions Clear all notifications Adjust the brightness Launch Quick connect View more quick setting buttons Launch Settings Access the notification sett...

Страница 28: ...Select search locations and select categories Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create memos and more Text entry is not supported in s...

Страница 29: ...the clipboard CANGJIE Switch to the qwerty keyboard STROKE Switch to stroke mode Tap stroke keys to enter a character Tap when you are unsure about which stroke to enter HALF SCREEN HANDWRITING or FU...

Страница 30: ...n features such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the...

Страница 31: ...o capture a screenshot while using some apps and features Smart capture You can capture the current screen and scrollable area You can also immediately crop and share the captured screen If this featu...

Страница 32: ...p window Closing an app Tap and drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL Multi window Introduction Multi window lets you run two apps at the sa...

Страница 33: ...recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 Swipe to the left or right to select another app to launch You can als...

Страница 34: ...e app windows to access the following options Switch locations between app windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag i...

Страница 35: ...Apps screen launch an app to use in the pop up view 2 Drag down diagonally from either end of the top edge The app screen will appear in the pop up view Minimise the window Close the app Maximise the...

Страница 36: ...ts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Accounts Add acc...

Страница 37: ...e You can transfer data from a previous device to your device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Transfer data between mobile devices...

Страница 38: ...the list and tap START 5 Follow the on screen instructions to transfer data from your previous device Transferring backup data from a computer Back up data from your previous device to a computer and...

Страница 39: ...to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they...

Страница 40: ...itch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com hk smartswitch to download and install Smart Switch 2 On the computer launch...

Страница 41: ...e data using a Samsung account tap Restore Current data will be deleted from the device to restore the selected items Using a Google account On the Apps screen tap Settings Backup and reset Back up my...

Страница 42: ...heWi Fi and Bluetooth features are activated automatically If Quick connect is not visible on the notification panel tap EDIT and tap the Quick connect switch to activate it 2 Tap Scan for nearby devi...

Страница 43: ...use the following options Simple sharing Share content with your contacts To use this feature your phone number must be verified This feature may not be available depending on the region or service pr...

Страница 44: ...apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional...

Страница 45: ...p INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap MORE Settings Auto update apps and then select an...

Страница 46: ...For some apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or informa...

Страница 47: ...e keypad Delete a preceding character Access additional options Using speed dial Set speed dial numbers to quickly make calls To set a number to speed dial tap MORE Speed dial select a speed dial numb...

Страница 48: ...a code and phone number and then tap or Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send...

Страница 49: ...feature Options during calls During a voice call The following actions are available HOLD Hold a call Tap RESUME CALL to retrieve the held call Add call Dial a second call Extra volume Increase the v...

Страница 50: ...add a phone number to the contacts list from the keypad open the Apps screen and tap Phone If the keypad does not appear on the screen tap to open the keypad Enter the number and tap Add to Contacts...

Страница 51: ...with others using the profile sharing feature This feature may not be available depending on the region or service provider This feature is only available for contacts who have activated the profile s...

Страница 52: ...ing messages You may incur additional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Access additional options Enter a m...

Страница 53: ...c numbers or messages that contain phrases added to your block list 1 Tap Messages on the Apps screen 2 Tap MORE Settings Block messages 3 Tap Block list To add phrases to block tap Blocked phrases 4...

Страница 54: ...device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in po...

Страница 55: ...g Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move...

Страница 56: ...ttings You can change your password or the lock method Tap MORE Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap...

Страница 57: ...an email on the screen to read it If email syncing is disabled new emails cannot be retrieved To enable email syncing tap MORE Settings your account name and then tap the Sync account switch to activa...

Страница 58: ...een tap Camera settings Hide or show the setting icons Quick settings Record a video Take a photo Switch between the front and rear cameras Shooting modes Preview thumbnail Current mode On the preview...

Страница 59: ...light dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure Lock the focus or exposure and then take a photo Tap and hold the area to...

Страница 60: ...ke a photo with lightened skin tone and modified facial features On the preview screen tap MODE Beauty face To apply beauty effect tap and select options Refer to Applying beauty effects for more info...

Страница 61: ...highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo...

Страница 62: ...photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo Using the selfie flash Whe...

Страница 63: ...eaving people out 1 On the preview screen tap to switch to the front camera for self portraits 2 Tap MODE Wide selfie 3 Face the front camera lens 4 When the device detects your face tap the screen to...

Страница 64: ...s To set whether to display certain effects on the list or rearrange the order of effects tap Manager To download more effects tap Download Select a metering method This determines how light values ar...

Страница 65: ...g subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor...

Страница 66: ...stored in the device Viewing images 1 Tap Gallery on the Apps screen 2 Select an image Access additional options Move to the previous screen Share the image with others Delete the image Modify the ima...

Страница 67: ...use and resume playback Adjust the volume Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback...

Страница 68: ...Select an event album to share 3 Tap select contacts and then tap DONE When your contacts accept the share request the event album will be shared and more photos and videos can be added to the event a...

Страница 69: ...e device to game mode to play games more easily Access the Game Launcher settings A list of downloaded games Mute and hide most of notifications during games Only some notifications including incoming...

Страница 70: ...e launcher screen If you cannot see your games tap Tap here to add unlisted games Removing a game from Game Launcher Tap and hold a game and drag it to Remove at the top of the screen Activating game...

Страница 71: ...Remove at the top of the screen Capture screenshots Record your game session Minimise the game screen Lock the Recents and Back keys during games Access the GameTools settings Mute and hide most of no...

Страница 72: ...screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location...

Страница 73: ...sync with open the Apps screen and tap S Planner MORE Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduc...

Страница 74: ...mmes To add trackers goals or programmes to the S Health screen tap MORE Manage items and then select items under the TRACKERS GOALS or PROGRAMMES tab GOALS Set your daily fitness goals and view your...

Страница 75: ...on may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with socia...

Страница 76: ...p command while the device is locked tap and tap the Wake up in secured lock switch to activate it Using SVoice 1 Say the preset wake up command Alternatively on the Apps screen tap Samsung SVoice Whe...

Страница 77: ...s or how you speak Setting the language On the Apps screen tap Samsung SVoice Language and then select a language The selected language is applied to SVoice only not to the language displayed on the d...

Страница 78: ...the normal recording mode INTERVIEW The microphone is sensitive to sounds from two directions In this mode both the top and the bottom of the device pick up equal amounts of sound VOICE MEMO The devi...

Страница 79: ...mode 3 To mute certain sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files...

Страница 80: ...Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then ta...

Страница 81: ...rm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps screen...

Страница 82: ...e timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is d...

Страница 83: ...f favourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations...

Страница 84: ...arch for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various plac...

Страница 85: ...t all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search q...

Страница 86: ...the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi netw...

Страница 87: ...n request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on t...

Страница 88: ...rposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing...

Страница 89: ...auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpa...

Страница 90: ...B tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your...

Страница 91: ...nd tap the Set mobile data limit switch to activate it 2 Drag the limit adjustment bar upwards or downwards to set the limit 3 Drag the warning adjustment bar upwards or downwards to set a data usage...

Страница 92: ...and payment Introduction Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for tr...

Страница 93: ...act your service provider 1 On the Settings screen tap NFC and payment and then tap the switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the...

Страница 94: ...arby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more...

Страница 95: ...wing content such as images or documents tap Share Print All printers and then select a printer MirrorLink Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s he...

Страница 96: ...tery storage RAM and system security You can also automatically optimise the device with a tap of your finger Using the quick optimisation feature On the Settings screen tap Smart Manager CLEAN ALL Th...

Страница 97: ...and tap the App power saving switch to activate it You can set the device to charge the battery more quickly Tap the Fast cable charging switch to activate it Storage Check the status of the used and...

Страница 98: ...alls Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the ringtone settings Vibration pattern Select a vibration pattern Notification...

Страница 99: ...evice is locked More settings Customise additional notification settings for the selected app Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions...

Страница 100: ...the Game Launcher and GameTools icon and manage useful features while you play games Refer to Game Launcher for more information One handed operation Activate one handed operation mode for your conve...

Страница 101: ...s screen downwards Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual...

Страница 102: ...ss the Find my mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Encrypt dev...

Страница 103: ...N or password you set when registering the fingerprint If your fingerprint is not recognised you must take the device to a Samsung Service Centre to have it reset Then you must re register your finger...

Страница 104: ...the preset screen lock method If you have not set a screen lock method create one 3 Place your finger on the Home key 4 After the device detects your finger lift it up and place it on the Home key aga...

Страница 105: ...prints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only available for webpages that you access via the Internet app 1 On th...

Страница 106: ...nd SOS messages Set the device to send help messages by pressing the Power key three times You can also send sound recordings along with the message to the recipients Refer to Send SOS messages for mo...

Страница 107: ...en private mode is activated 1 On the Settings screen tap Privacy and safety Private mode and then tap the switch to activate it 2 Follow the on screen instructions to enter the preset private mode ac...

Страница 108: ...Power key three times The device sends messages to your emergency contacts The messages include your location information 1 On the Settings screen tap Privacy and safety Send SOS messages and then tap...

Страница 109: ...ttings Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swi...

Страница 110: ...by tapping the button instead of dragging it Manage accessibility Export or import the accessibility settings to share them with other devices Services View accessibility services installed on the de...

Страница 111: ...ung account Back up my data Set the device to back up settings and app data to the Google server Backup account Set up or edit your Google backup account Automatic restore Set the device to automatica...

Страница 112: ...and change power saving options On the Settings screen tap Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device set...

Страница 113: ...the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when...

Страница 114: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Страница 115: ...ns If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Fo...

Страница 116: ...not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s...

Страница 117: ...feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your device must have s...

Страница 118: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as...

Страница 119: ...rwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a ne...

Страница 120: ...storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electro...

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