"QQFOEJY
Your device displays network or service error messages
r
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UPBOPUIFSBSFBBOEUSZBHBJO8IJMFNPWJOHFSSPSNFTTBHFTNBZBQQFBSSFQFBUFEMZ
r
:PVDBOOPUBDDFTTTPNFPQUJPOTXJUIPVUBTVCTDSJQUJPO'PSNPSFJOGPSNBUJPODPOUBDU
ZPVSTFSWJDFQSPWJEFS
Your device does not turn on
8IFOUIFCBUUFSZJTDPNQMFUFMZEJTDIBSHFEZPVSEFWJDFXJMMOPUUVSOPO'VMMZDIBSHFUIF
CBUUFSZCFGPSFUVSOJOHPOUIFEFWJDF
The touchscreen responds slowly or improperly
r
*GZPVBUUBDIBQSPUFDUJWFDPWFSPSPQUJPOBMBDDFTTPSJFTUPUIFUPVDITDSFFOUIF
UPVDITDSFFONBZOPUGVODUJPOQSPQFSMZ
r
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PSJGZPVUBQUIFTDSFFOXJUITIBSQPCKFDUTPSZPVSGJOHFSUJQTUIFUPVDITDSFFONBZ
NBMGVODUJPO
r
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r
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r
&OTVSFUIBUZPVSEFWJDFTPGUXBSFJTVQEBUFEUPUIFMBUFTUWFSTJPO
r
*GUIFUPVDITDSFFOJTTDSBUDIFEPSEBNBHFEWJTJUB4BNTVOH4FSWJDF$FOUSF
Your device freezes or has fatal errors
*GZPVSEFWJDFGSFF[FTPSIBOHTZPVNBZOFFEUPDMPTFBQQTPSSFJOTFSUUIFCBUUFSZBOEUVSO
POUIFEFWJDFUPSFHBJOGVODUJPOBMJUZ*GZPVSEFWJDFJTGSP[FOBOEVOSFTQPOTJWFQSFTTBOEIPME
UIF1PXFSLFZBOEUIF7PMVNFLFZEPXOTJNVMUBOFPVTMZGPSNPSFUIBOTFDPOETUPSFTUBSUJU
*GUIJTEPFTOPUTPMWFUIFQSPCMFNQFSGPSNBGBDUPSZEBUBSFTFU0OUIF"QQTTDSFFO
UBQ
Settings
→
Backup and reset
→
Factory data reset
→
RESET DEVICE
→
ERASE
EVERYTHING
#FGPSFQFSGPSNJOHUIFGBDUPSZEBUBSFTFUSFNFNCFSUPNBLFCBDLVQDPQJFTPG
BMMJNQPSUBOUEBUBTUPSFEJOUIFEFWJDF
*GUIFQSPCMFNJTTUJMMOPUSFTPMWFEDPOUBDUB4BNTVOH4FSWJDF$FOUSF
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