Basics
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Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1
On the computer, visit
www.samsung.com/smartswitch
to download and install Smart
Switch.
2
On the computer, launch Smart Switch.
3
Connect the device to the computer using a USB cable.
4
On the connection window, tap the update button.
•
Do not turn off the computer or disconnect the USB cable while the device is
updating.
•
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to
Using a Google account
or
Using a
Samsung account
for more information.
On the Apps screen, tap
Settings
→
Backup and reset
→
Factory data reset
→
RESET
DEVICE
→
ERASE EVERYTHING
. The device automatically restarts.
Draft, Not Final
