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Confidential
Troubleshooting
No Charging
Step
Check point
Result value
Defect point
1
Confirm the defect symptom
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2
Replace a battery.
Solved
Go to the step 2.1
Not solved
Go to the step 3
2.1
Charge the customer battery during
5min at least.
Solved
Totally discharged battery
Not solved
Battery
3
**
Analyse reasons of No-Charging using
the
Power & Current test jig
Charging test mode
with no defect charger.
(Test battery voltage should be below 85%)
PASS
Go to the step 4
FAIL
Go to the step 5
4
**
Test a
customer’s charger
using
the Power &
Current test jig
TA test mode
.
PASS
Go to the step 1
FAIL
Customer’s Charger
5
Disassemble and check I/F connector visually
Dust
Clean I/F connector
Damage
Replace I/F connector
Normal
Go to the step 6
6
Check the voltage of C5085
C5085 = 5V
Go to the step 7
If not the correct value
may not connected charger
7
Check the voltage of C5052
C5052= 5V
Replace the U5002
If not the correct value
Replace the U5003
** Usage guide of the Power & Current test jig has been uploaded at GSPN. (Power & Current Tester_Rev4_150716.pdf)
