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110

Appendix

Troubleshooting

Before contacting a Samsung Service Center or an authorized service center, please 

attempt the following solutions. Some situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while 

using your device.

When you turn on your device or while you are using the device, it 

prompts you to enter one of the following codes:

 

Password: When the device lock feature is enabled, you must enter the password you 

set for the device.

 

PIN: When using the device for the first time or when the PIN requirement is 

enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable 

this feature by using the Lock SIM card menu.

 

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN 

incorrectly several times. You must enter the PUK supplied by your service provider.

 

PIN2

: When you access a menu requiring the PIN

2, you must enter the PIN2 supplied 

with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

 

When you are in areas with weak signals or poor reception, you may lose reception. 

Move to another area and try again. While moving, error messages may appear 

repeatedly.

 

You cannot access some options without a subscription. For more information, 

contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the 

battery before turning on the device.

Содержание SM-A146M

Страница 1: ...www samsung com USER MANUAL English LTN 12 2022 Rev 1 0 SM A146M SM A146M DS SM A146U1 DS ...

Страница 2: ...ng text Apps and features 32 Installing oruninstalling apps 33 Phone 36 Contacts 38 Messages 39 Camera 49 Gallery 53 AR Zone 57 Multi window Using multiple apps at once 60 Samsung Internet 61 Samsung Health 62 Samsung Notes 62 Samsung Members 63 Samsung Kids 63 Samsung Global Goals 64 Galaxy Shop 64 GalaxyWearable 64 Calendar 65 Reminder Receiving notifications forto do items 66 Radio 67 Voice Rec...

Страница 3: ...Device overheating situations and solutions Appendix 110 Troubleshooting 116 About Hearing Aid Compatibility HAC Settings 72 Introduction 72 Samsung account 72 Connections 74 Wi Fi 75 Bluetooth 76 Data saver 77 Mobile data only apps 77 Mobile Hotspot 78 More connection settings 79 Connected devices 79 Modes and Routines 79 Using modes 80 Using routines 81 Sounds and vibration 82 Sound quality and ...

Страница 4: ...4 Getting started Device layout and functions Speaker Side key Fingerprint recognition sensor Volume key Touchscreen Front camera Multipurpose jack USB Type C Earphone jack SIM card Memory card tray ...

Страница 5: ... the camera image sensormay be damaged A damaged image sensoris irreparable and will cause dots orspots in pictures If you use the device with its glass oracrylic body broken there may be a risk of injury Use the device only afterit has been repaired at a Samsung Service Center oran authorized service center If dust orforeign materials enterthe microphone speaker orreceiver the device s sound may ...

Страница 6: ...when exposed to water Hard keys Key Function Side key Press and hold to turn the device on oroff Press to turn on orlock the screen Press twice to launch the app orfeature you set Side key Volume Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app orfeature to launch by pressing the Side key twice Launch the ...

Страница 7: ...evice s multipurpose jack to charge the battery Afterfully charging disconnect the charger from the device Quick charging Launch the Settings app tap Batteryand device care Battery More battery settings and then activate the feature you want Fast charging To use the fast charging feature use a battery chargerthat supports Adaptive fast charging You can charge the battery more quicklywhile the devi...

Страница 8: ...op up window that appears on yourdevice is fordata transfer Do not select an app from the pop up window Reducing the batteryconsumption Yourdevice provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate powersaving mode Close unnecessary apps Deactivate th...

Страница 9: ...d chargerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora few minutes before turning on the device If you use multiple apps at once network apps orapps that need a connection to anotherdevice the batterywill drain quickly To avoid losing powerduring a data ...

Страница 10: ...rds are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM orUSIM card 2 1 3 4 Single SIM card tray Dual SIM card tray 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM orUSIM card on the ...

Страница 11: ...ile the tray is wet yourdevice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yourdevice SIM manager dual SIM models Launch the Settings app and tap Connections SIM manager SIM cards Activate the SIM card to use and customize the SIM card settings Preferred SIMs Select to use specific SIM cards forsome features such as voice...

Страница 12: ...to the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device orthe memory card orcorrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicularto the hole Otherwise the device may be damaged When you remove the tray fr...

Страница 13: ...and tap Batteryand device care Storage 2 Swipe to the left to view the SD card page 3 Tap Unmount Do not remove external storage such as a memory card orUSB storage while the device is transferring oraccessing information orright aftertransferring data Doing so can cause data to be corrupted orlost orcause damage to the external storage ordevice Samsung is not responsible forlosses including loss ...

Страница 14: ...vice on Press and hold the Side key fora few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Poweroff To restart the device tap Restart Forcing restart If yourdevice is frozen and unresponsive press and hold the Side key and the Volume Down key simultaneously formo...

Страница 15: ...ccount Alternatively launch the Settings app and tap Accounts and backup Manage accounts Add account Samsung account 2 Sign in to yourSamsung account If you do not have a Samsung account tap Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Find ID orForgot password on the Samsung account sign in screen You can find yourID orreset yourpasswo...

Страница 16: ...and the previous device using yourdevice s USB cable A USB connectormay be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap OK If you do not have the app download it from GalaxyStore orPlayStore Yourdevice will recognize the previous device and a list of data you can transferwill appear 4 On yourdevice...

Страница 17: ...us device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On yourdevice select an option you want tap Next and then follow the on screen instructions to transferdata Backing up and restoring data using external storage Transferdata using external storage such as a microSD card 1 Back up data from yourprevious device to external storage 2 Insert orconnect the external ...

Страница 18: ... Switch 2 On the computer launch Smart Switch If yourprevious device is not a Samsung device back up data to a computerusing a program provided by the device s manufacturer Then skip to the fifth step 3 Connect yourprevious device to the computerusing the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect yourprevious device from ...

Страница 19: ... apart orpinch on the screen Do not allow the touchscreen to come into contact with otherelectrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp orapply excessive pressure to it with yourfingertips It is recommended not to use fixed graphics on part orall of the touchscreen forextended periods Doing so...

Страница 20: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files oruse apps on a widerscreen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures underNavigation type The navigation barwill be hidden and the gesture hints will appear Tap Mo...

Страница 21: ...e upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favorite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the ShowApps screen button...

Страница 22: ...to a new location Deleting panels Tap on the panel Wallpaperand style Change the wallpapersettings forthe Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your...

Страница 23: ...s screen tap Search Alternatively open the notification panel swipe downwards and then tap 2 Entera keyword Apps and content on yourdevice will be searched If you tap on the keyboard you can search formore content Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen ta...

Страница 24: ... the selected apps will be created Tap Foldername and entera foldername Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folderwill be deleted The folder s apps will be relocat...

Страница 25: ...s and features from the Edge panels Drag the Edge panel handle towards the centerof the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Страница 26: ...y preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform a factory data reset if you enterthe unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock meth...

Страница 27: ...a message Alarm activated Mute mode Vibration mode Airplane mode activated Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicatoricons appearonlywhen you open the notification panel The indicatoricons may appeardifferently depending on the se...

Страница 28: ...hare the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and then tap the Showtoolbaraftercapturing switch to activate it Notification panel When you receive new notifications indicatoricons appearon the status bar To see more information about the icons open the notification panel and view the details To open t...

Страница 29: ...and then drag it to anotherlocation Controlling media playback Take control of music orvideo playback easily using the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nearbydevices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification pa...

Страница 30: ...t languages and select the languages to use When you select two ormore languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appearon the navigation bar launch the Settings a...

Страница 31: ...b Search forcontent and enterit Translate text and enterit Find spelling and grammatical mistakes and get suggestions when writing in English Share music links Share video links Enteremojis Attach animated GIFs Enterstickers Change the keyboard size Open the text editing panel Some features may not be available depending on the service providerormodel Copying and pasting 1 Tap and hold overtext 2 ...

Страница 32: ...an option PlayStore Purchase and download apps Launch the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling ordisabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selecte...

Страница 33: ...view orchange app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make oranswervoice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Entera phone number 3 Tap to make a voice call...

Страница 34: ...rs 10 and up tap the first digit s of the number and then tap and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enterthe country code area code and phone number and then tap Receiving calls Answering a call When a call com...

Страница 35: ...call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate ordeactivate the speakerphone When using the speakerphone keep the device away from yourears Mute Turn off the microphone so that the otherparty cannot hearyou Keypad Hide Open orclose the keypad End the current call E...

Страница 36: ... importing them from otherstorages to yourdevice 1 Launch the Contacts app and tap Manage contacts Import contacts 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select the account to ...

Страница 37: ...ap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Mergin...

Страница 38: ... Sending messages 1 Launch the Messages app and tap 2 Add recipients and entera message To record and send a voice message tap and hold sayyourmessage and then release yourfinger The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipient Send the message ...

Страница 39: ...ory option does not appear tap Settings and tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos using various modes and settings Camera etiquette ...

Страница 40: ...off when unused Some methods may not be available depending on the service provideror model 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjustment barthat appears above or below the circularframe 3 Tap to take a picture To change the shooting mode drag the shooting modes list to the left orright or swipe to the left orright on t...

Страница 41: ... to avoid such conditions when planning to use the camera If fogging does occur allow the camera to dry naturally at room temperature before taking pictures orrecording videos otherwise results may look blurry Using zoom features Select 1x 2x ordrag it to the left orright to zoom in orout Alternatively spread two fingers apart on the screen to zoom in and pinch to zoom out 1x The wide angle camera...

Страница 42: ... camera automatically takes a picture Select an aspect ratio and resolution forpictures Select an aspect ratio forvideos Select a resolution forvideos Apply a filtereffect orbeauty effects Select a metering method This determines how light values are calculated Center weighted metering uses the light in the centerportion of the shot to calculate the exposure of the shot Matrix metering averages th...

Страница 43: ...ry depending on the model Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards ordownwards ortap to switch to the front camera forself portraits 2 Face the front camera lens To take self portraits with a wide angle shot of the landscape orpeople tap 3 Tap to take a picture Applying filterand beautyeffects You can select a filtereffect and modify fa...

Страница 44: ... allows you to take pictures where the background is blurred and the subject stands out clearly 1 On the shooting modes list tap PORTRAIT 2 Drag the background bluradjustment barto adjust the blurlevel 3 When Ready appears on the preview screen tap to take a picture Background bluradjustment bar Use this feature in a place that has sufficient light The background blurmay not be applied properly in...

Страница 45: ...ture becomes brighter This is ideal forpictures of scenery orpictures taken at night A fast shutterspeed allows less light in This is ideal fortaking pictures of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives Forlow light situations use a higherexposure FOCUS Change the focus mode Drag the adjustment barto manually adjust the focus WB ...

Страница 46: ...y sky ora plain wall Food mode Take pictures of food with more vibrant colors 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circularframe overthe area to highlight The area outside the circularframe will be blurred To resize the circularframe drag a cornerof the frame 3 Tap and drag the adjustment barto adjust the colortone 4 Tap to take a picture Night mode Take a pictu...

Страница 47: ...n the bottom left cornerwhen taking pictures High efficiencypictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as they appearon the preview screen when taken with the front camera without flipping them Videos Reduce file size You can record videos in the High EfficiencyVideo Codec HEVC format YourHEVC videos will be sav...

Страница 48: ...To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods fortaking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location forstorage This feature will appear when you insert a memory card Privacy PrivacyNotice View the privacy notice...

Страница 49: ...d features 49 Gallery Introduction View images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Launch the Gallery app Search forimages More options ...

Страница 50: ...rright on the screen More options Delete the image Share the image with others Modify the image Add the image to favorites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Страница 51: ...yer More options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag yourfingerup ordown on the left side of the playback screen to adjust the brightness ordrag yourfingerup ordown on the right side of the playback screen to adjust the volume To rewind orfast forward swipe to the left orright on the playback screen Albums Cre...

Страница 52: ...cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in yourGallery app and from otherdevices When you connect yourSamsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images orvideos Launch the Gallery app tap and hold an image a video ora story to delete and then tap Delete Using the tra...

Страница 53: ...a app and tap MORE AR ZONE Some features may not be available depending on the service providerormodel AR Emoji Studio Create emojis anywayyou want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left orright select an emoji and then tap If you want to make yourown ...

Страница 54: ...mojis to delete and then tap Delete Creating an AR emoji shortvideo and decoratingyourdevicewith it You can create a short video with an emoji and use it as a wallpaperorcall background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Createvideo Call screen orLock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view the sa...

Страница 55: ...ji 3 Select a pose you want 4 Tap Done Save Emoji Pose AR Emoji Stickers Create yourown stickers with youremoji s expressions and actions You can use your emoji stickers when sending messages oron a social network Creatingyourown stickers 1 Launch the AR Zone app and tap AR Emoji Stickers 2 Tap at the top of the stickers list 3 Edit stickers howyou want and tap Save You can view the stickers you h...

Страница 56: ...R emoji stickers in chats You can use youremoji stickers during a conversation via messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of youremoji stickers The emoji stickerwill be inserted Emoji icon ...

Страница 57: ...tiple apps at once Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature ...

Страница 58: ... set to launch an app in the split screen view by tapping it once Tap and tap Tap underOpen in split screenview If you tap the Showrecent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps as an app pairto launch them togetherin the split screen view with a single tap 1 In the split screen view tap...

Страница 59: ...p view If you tap the Home button while using a pop up window the windowwill be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centerof the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here forpop up view appears The selected app will launch in the pop...

Страница 60: ...rent webpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode Viewyourbookmarks Using secret mode If you set a password forsecret mode you can prevent others from viewing yoursearch history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password f...

Страница 61: ...amsung Health app When running this app forthe first time orrestarting it afterperforming a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards View health tips Manage yourprofile and view yourhealth and fitness history Monitoryourhealth and fitness Compare yourstep count records with otherSamsung Health use...

Страница 62: ... When you are finished composing the note tap the Back button to save it If you want to save the note in anotherfile format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and errorreports You can also share information with others in th...

Страница 63: ...screen lock method oryourcreated PIN will be used when activating the Parental controls feature orclosing Samsung Kids Using parental control features You can configure the settings forSamsung Kids and view the usage history On the Samsung Kids screen tap Parental controls and enteryourunlock code Closing Samsung Kids To close Samsung Kids tap the Back button ortap Close Samsung Kids and then ente...

Страница 64: ...h the setup Referto the wearable device s usermanual formore information about how to connect and use the wearable device with yourdevice Calendar Manage yourschedule by entering upcoming events in yourplanner Creating events 1 Launch the Calendar app and tap ordouble tap a date If the date already has saved events ortasks in it tap the date and tap 2 Enterevent details and tap Save Syncing events...

Страница 65: ...arand the Reminderapp icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list tap orselect a reminderand tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap 3 Select a reminderto restore and tap Rest...

Страница 66: ...ons More options Scan and save stations Add the current station to the favorites list Fine tune the frequency View the list of favourite stations Turn the FM radio on oroff Record audio from the FM radio Enterradio frequency manually Search forstations This app may not be available depending on the service providerormodel Playing through the speaker You can listen to the radio through the speakeri...

Страница 67: ...bookmark 3 Tap to finish recording 4 Entera file name and tap Save MyFiles Checking and managing the files Access and manage various files stored in the device Launch the MyFiles app To check forunnecessary data and free up the device s storage tap Analyze storage To search forfiles orfolders tap Clock Set alarms check the current time in many cities around the world time an event orset a specific...

Страница 68: ...thers yourgames downloaded from PlayStore and GalaxyStore into one place foreasy access You can set the device to game mode to play games more easily Launch the Game Launcher app and select the game you want If Game Launcher does not appear launch the Settings app tap Advanced features and then tap the Game Launcher switch to activate it Games downloaded from PlayStore and GalaxyStore will be auto...

Страница 69: ... the shared content The devices you can connect mayvary depending on the region Available features may differdepending on the connected device Connected devices own errors ordefects are not covered by the Samsung warranty When errors ordefects occuron the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an ...

Страница 70: ...watch videos on TV use the Smart View feature Settingwho can findyourdevice Set who is allowed to find and send content to yourdevice 1 Open the notification panel swipe downwards and then tap Quick Share 2 Select an option No one Do not allow others to find yourdevice Contacts only Only allow Samsung users in yourcontacts to share with your device Anyone nearby Allow any nearby devices to share w...

Страница 71: ... can also view the music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programs from Play Store Drive Store yourcontent on the cloud access it from anywhere and share it with others YouTube Watch orcreate videos and share them with others Photos Search for manage and edit all yourpictures and videos from various sources in one place Google Se...

Страница 72: ...On the Settings screen tap Samsung account Connections Options Change settings forvarious connections such as the Wi Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Activate the Wi Fi feature to connect to a Wi Fi network and access the Internet orothernetwork devices Referto Wi Fi formore information Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth ...

Страница 73: ... apps running in the background from sending orreceiving data Referto Data saverformore information You can also select apps to always use the mobile data even when yourdevice is connected to a Wi Fi network Referto Mobile data only apps formore information SIM manager dual SIM models Activate yourSIM orUSIM cards and customize the SIM card settings Referto SIM manager dual SIM models formore info...

Страница 74: ... tap next to the network and tap the Auto reconnect switch to deactivate it If you cannot connect to a Wi Fi network properly restart yourdevice s Wi Fi feature orthe wireless router Wi Fi Direct Wi Fi Direct connects devices directlyvia a Wi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected...

Страница 75: ...ng copies of files orillegally tapping communications forcommercial purposes Samsung is not responsible forthe repercussion of illegal use of the Bluetooth feature Pairingwith otherBluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pairwith If the device you want to pairwith is not on the l...

Страница 76: ...o pairwith is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the otherdevice Data saver Reduce yourdata usage by preventing some apps running in the background from sending orreceiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saverfeature is activated the ic...

Страница 77: ...pot to share yourdevice s mobile data connection with otherdevices 1 On the Settings screen tap Connections Mobile Hotspot and Tethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the otherdevice s screen search forand select yourdevice from the Wi Fi networks list Alternatively t...

Страница 78: ...e network settings Printing Configure settings forprinterplug ins installed on the device You can connect the device to a printervia Wi Fi orWi Fi Direct and print images ordocuments Some printers may not be compatible with the device Adding printerplug ins Add printerplug ins forprinters you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing D...

Страница 79: ... to the wearable device you can customize the wearable device s settings and apps Referto GalaxyWearable for more information SmartThings Control and manage smart appliances and Internet of Things IoT products Referto SmartThings formore information Android Auto Connect yourdevice to a vehicle and control some of yourdevice s features on the vehicle s display Modes and Routines Introduction Select...

Страница 80: ... the routine s running condition to manual tap Start manually This option will appearonlywhen there are no running conditions set When a pop up window appears tap Add You can add the routine to the Home screen as a widget and access it quickly Running routines Auto routines will run automaticallywhen theirconditions are detected Forroutines which you set the running condition as Start manually you...

Страница 81: ...orcertain actions such as charging the device Volume Adjust the device s volume level Callvibration Change the call vibration settings Notificationvibration Change the notification vibration settings Systemvibration Set the device to vibrate foractions such as controlling the touchscreen Vibration intensity Adjust the force of the vibration notification Sound qualityand effects Set the device s so...

Страница 82: ... listen to the Navigation app through yourdevice s speakerwhile listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds andvibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device forplaying the selected app s media sound Notifications Change ...

Страница 83: ...he amount of blue light emitted by the screen You can set a schedule forapplying this feature Font size and style Change the font size and style Screen zoom Make the items on the screen largerorsmaller Full screen apps Select apps to use with the full screen aspect ratio Camera cutout Set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits bef...

Страница 84: ...aptive Get smootheranimations and scrolling by automatically adjusting your screen refresh rate up to 90 Hz Standard Use a standard refresh rate in normal situations to conserve battery power Wallpaperand style Change the wallpapersettings forthe Home screen and the locked screen On the Settings screen tap Wallpaperand style Themes Applyvarious themes to the device to change the visual elements of...

Страница 85: ...tems displayed on the locked screen and the wallpaperforthe locked screen Widgets Change the settings of the items displayed when you tap the clock on the locked screen Touch and hold to edit Set the device to display the editing options when you tap and hold the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming About Lock scr...

Страница 86: ...rpassword you set Securityand privacy Options Change the settings forsecuring the device On the Settings screen tap Securityand privacy Lock screen Change the settings forthe locked screen Accounts Change the settings foryouraccounts Find MyMobile Activate ordeactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control yourlost or stolen devi...

Страница 87: ...the face Be careful not to forget yourpattern PIN orpassword If you change the screen lock method to Swipe orNone which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before using the face recognition to unlock yourdevice keep the following precautions in mind Yourdevice could be unlocked by someone orsomething that looks like yourimage Face recognit...

Страница 88: ... instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When yourface is recognized you can unlock the screen without using any additional screen lock method If yourface is not recognized use th...

Страница 89: ... PIN orpassword you set when registering the fingerprint and then re registeryour fingerprints If yourpattern PIN orpassword is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible forany data loss orinconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe orNone which are not secure all of yourbiometric data will be...

Страница 90: ...ore using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Securityand privacy Biometrics Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place yourfingeron the Side key Afterthe device detects yourfinger lift it up and place it on the Side key again Repeat this action until the fi...

Страница 91: ...nts 1 On the Settings screen tap Securityand privacy Biometrics Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Location Change settings forlocation information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission setting...

Страница 92: ...Service ELS feature Wireless emergencyalerts Change the settings forwireless emergency alerts Some features may not be available depending on the model Accounts and backup Options Sync back up orrestore yourdevice s data using Samsung Cloud You can also sign in to accounts such as yourSamsung account orGoogle account ortransferdata to orfrom otherdevices via Smart Switch On the Settings screen tap...

Страница 93: ...Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data underSamsung Cloud To view the backup data forotherdevices in yourSamsung Cloud on the Settin...

Страница 94: ...re settings Referto Motions and gestures formore information One handed mode Activate one handed operation mode foryourconvenience when using the device with one hand Screenshots Change the settings forscreenshots Showcontactswhen sharing content Set the device to display the people you contacted on the sharing options panel to allowyou to share content directly Game Launcher Activate the Game Lau...

Страница 95: ...are looking at it Alertwhen phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on orthe device is not on a flat surface Turn overto mute Set the device to mute certain sounds by using motions or gestures Pick up phone to call Set the device to make a voice call by picking up and holding ...

Страница 96: ...be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be delete...

Страница 97: ...onitor Activate the driving monitorto monitorthe amount of the time you use yourdevice while driving Volume monitor Activate the volume monitorto protect yourhearing Parental controls Manage yourchildren s digital use Batteryand device care Introduction The device care feature provides an overview of the status of yourdevice s battery storage memory and system security You can also automatically o...

Страница 98: ...and available memory On the Settings screen tap Batteryand device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or select an item and tap Delete orUninstall The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available cap...

Страница 99: ...Software update Diagnostics Test yourdevice using Samsung Members On the Settings screen tap Batteryand device care Diagnostics Select an item to test ortap Test all to test all items Maintenance mode Activate maintenance mode to protect yourprivacywhile someone else is using your device such as when you send it forrepairs On the Settings screen tap Batteryand device care Maintenance mode Turn on ...

Страница 100: ...ccess and alterthe settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings forthe Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings foran external keyboard Mouse and trackpad Change...

Страница 101: ...s to improve accessibility to the device On the Settings screen tap Accessibility Recommended foryou Check the accessibility features you are currently using and see otherrecommended features TalkBack Activate TalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Spoken assistance Use the voice assistant features Visibilitye...

Страница 102: ...tware update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdates information Security updates are provided to strengthen the security of yourdevice and protect yourpersonal information Forsecurity updates foryourmodel visit security samsungmobile com The website supp...

Страница 103: ... license Software information View the device s software information such as its operating system version and firmware version Batteryinformation View the device s battery status and information Checkingyourdevice s IMEI information The International Mobile Equipment Identity IMEI is a unique numberassigned to your device You can check whetheryourdevice was reported as stolen orlost priorto buying...

Страница 104: ... caused by edited registry settings ormodified operating system software Attempting to customize the operating system may cause the device orapps to work improperly Software sound sources wallpapers images and othermedia provided with this device are licensed forlimited use Extracting and using these materials for commercial orotherpurposes is an infringement of copyright laws Users are entirely r...

Страница 105: ...vice does not have an FCC ID it means that the device has not been authorized forsale in the U S orits territories and may only be brought to the U S forthe owner s personal use The bandwidths supported by the device mayvary depending on the region or service provider 5G network availability mayvary depending on the country network provider and userenvironment Yourdevice contains magnets Keep it a...

Страница 106: ...The supplied items are designed only forthis device and may not be compatible with otherdevices Appearances and specifications are subject to change without priornotice You can purchase additional accessories from yourlocal Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance prob...

Страница 107: ...ain If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging orfast charging feature is only available on supported ...

Страница 108: ...g the mobile hotspot and tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is damaged orexposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the followingwhen the device heats up Keep the device updated with the latest software Confl...

Страница 109: ...ice cools down If the second message appears due to a furtherincrease of the device s temperature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions foroperating environment Yourdevice may heat up due to the en...

Страница 110: ...an disable this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK supplied byyourservice provider PIN2 When you access a menu requiring the PIN2 you must enterthe PIN2 supplied with the SIM orUSIM card Formore information contact yourservice provider Yourdevice displays network orservic...

Страница 111: ...tions If the problem is still not resolved contact a Samsung Service Centeroran authorized service center Restarting the device If yourdevice freezes orhangs you may need to close apps orturn off the device and turn it on again Forcing restart If yourdevice is frozen and unresponsive press and hold the Side key and the Volume Down key simultaneously formore than 7 seconds to restart it Resetting t...

Страница 112: ...oblems due to issues with the service provider s base station Move to anotherarea and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The batterydoes not charge properly ForSamsung approved chargers Ensure that the chargeris connected properly Visit a Samsung Service Centeroran authorized service centerand hav...

Страница 113: ...pening multimedia files If you receive errormessages ormultimedia files do not playwhen you open them on yourdevice try the following Free some memory by transferring files to a computerordeleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license orkey to play the file Ensure th...

Страница 114: ...red information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centeroran authorized service center The screen brightness adjustment bardoes not appearon the notification panel Open the notification panel by dragging the status bardownwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Showalways A connectio...

Страница 115: ...ssary manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature ormanually delete unused apps orfiles to free up storage space The Home button does not appear The navigation barcontaining the Hom...

Страница 116: ...fferent features of this device thoroughly and in different locations using your hearing aid orcochlearimplant to determine if you hearany interfering noise Consult yourservice providerorthe manufacturerof this device forinformation on hearing aid compatibility If you have questions about return orexchange policies consult yourservice providerordevice retailer FCC Hearing Aid Compatibility HAC reg...

Страница 117: ...on storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Manufactured underlicense from Dolby Laboratories Dolby DolbyAtmos and the double D symbol are trademar...

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