Confirm Your Excellent Home LTE in Service
Troubleshooting
What if GPS LED does not turn green in one hour?
You may have to change the installation location. Please move and install Excellent Home LTE to a location near a
window where the outside is visible. An external GPS antenna for the GPS port of Excellent Home LTE is available
optionally. Instead of moving Excellent Home LTE, you can buy and connect an external GPS antenna.
For More Information
•
For the latest documentation, additional troubleshooting steps, or to learn more about advanced settings and the
device’s web interface, find the downloadable User Guide at www.verizonwireless.com/support/4g-lte-network-
extender/.
•
Call customer support toll free at 800-922-0204.
SLS-BU10J
When Excellent Home LTE is initiating, the Status Indicator LED will be solid red. When LTE is in service, the LTE LED
turns blinking green. When GPS is in Locking State, GPS LED turns blinking green. When the internet is connected, LAN
LED turns green.
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Excellent Home LTE
EP68-00558A Revision 1
LTE/GPS/LAN Status Indicator