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Appendixes
86
Before contacting a service center
Situation
Suggested remedies
Your computer cannot
play videos
The codec installed in your computer may
not be compatible with the video files you
want to play. Use QuickTime
®
Player or
install Codec Pack Full.
Using QuickTime
t
®
Player 7.6
1. Install QuickTime
®
Player 7.6 which
supports MP4 (H.264 (MPEG4.AVC)).
2. Play videos using QuickTime
®
Player.
Using Codec Pack Full
t
1. Install the latest version of Codec
Pack Full.
2. Play videos using the media player
(Media Player Classic or Windows
Media Player 11 recommended).
Install QuickTime
t
®
Player 7.6 or K-Lite
Codec Pack Full on Windows XP SP2
or later.
Depending on your computer
t
environment, the video playback may be
intermittent.