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4. Alignment and Troubleshooting

4.2.2. Error Code and Troubleshooting

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to
understand the messages’ and their meaning, and correct the problem, if necessary.

NOTE

Some messages may not appear on the display depending on the options or models.

Error Code

Error Message

Troubleshooting

A1-1210

Actuator Motor Failure : #A1-1210. Call for service if the problem persists.

Page 4–43

A1-2114

Actuator Motor Failure : #A1-2114. Call for service if the problem persists.

Page 4–44

A1-3621

Motor Failure: #A1-3621. Turn off then on and call for service if the problem persists.

Page 4–44

A1-3622

Motor Failure: #A1-3622. Turn off then on and call for service if the problem persists.

Page 4–44

A1-4111

Actuator Motor Failure : #A1-4111. Call for service if the problem persists.

Page 4–44

A1-4112

Actuator Motor Failure : #A1-4112. Call for service if the problem persists.

Page 4–44

A1-4310

Actuator Motor Failure : #A1-4310. Call for service if the problem persists.

Page 4–44

A2-1210

Actuator Fan Failure : #A2-1210. Call for service if the problem persists.

Page 4–45

A2-2110

Actuator Fan Failure : #A2-2110 . Call for service if the problem persists.

Page 4–45

A3-3211

Actuator Sensor Failure #A3-3211: Call for service if the problem persists.

Page 4–45

A3-3212

Actuator Sensor Failure #A3-3212: Call for service if the problem persists.

Page 4–45

A3-3311

Actuator Sensor Failure #A3-3311: Call for service if the problem persists.

Page 4–46

A3-3312

Actuator Sensor Failure #A3-3312: Call for service if the problem persists.

Page 4–46

A3-3320

Not proper room temperature. Change room temperature

Page 4–46

C2-2110

Prepare new yellow toner cartridge

Page 4–47

C2-2120

Replace with new yellow toner cartridge

Page 4–47

C2-2150

Replace with new yellow toner cartridge.

Page 4–47

C2-2320

Yellow Toner Failure: #C2-2320. Install yellow toner cartridge again

Page 4–48

C2-2410

Install yellow toner cartridge

Page 4–48

C2-2512

Yellow toner cartridge is not compatible. Check user's guide

Page 4–49

C2-3110

Prepare new magenta toner cartridge

Page 4–47

C2-3120

Replace with new magenta toner cartridge

Page 4–47

C2-3150

Replace with new magenta toner cartridge.

Page 4–47

C2-3320

Magenta Toner Failure: #C2-3320. Install magenta toner cartridge again

Page 4–48

C2-3410

Install magenta toner cartridge

Page 4–48

C2-3512

Magenta toner cartridge is not compatible. Check user's guide

Page 4–49

C2-4110

Prepare new cyan toner cartridge

Page 4–47

C2-4120

Replace with new cyan toner cartridge

Page 4–47

C2-4150

Replace with new cyan toner cartridge.

Page 4–47

C2-4320

Cyan Toner Failure: #C2-4320. Install cyan toner cartridge again

Page 4–48

C2-4410

Install cyan toner cartridge

Page 4–48

C2-4512

Cyan toner cartridge is not compatible. Check user's guide

Page 4–49

C2-5110

Prepare new black toner cartridge

Page 4–47

C2-5120

Replace with new black toner cartridge

Page 4–47

Copyright© 1995-2016 SAMSUNG. All rights reserved.

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Содержание SL-C2670FW

Страница 1: ...MANUAL Color Laser MFP Contents 1 Precautions 2 Product specification and description 3 Disassembly and Reassembly 4 Alignment and Troubleshooting 5 System Diagram 6 Reference Information Refer to the service manual in the GSPN see the rear cover for more information ...

Страница 2: ... 2 2 2 1 2 2 Copy 2 2 2 1 2 3 Scan 2 4 2 1 2 4 Fax 2 4 2 1 2 5 Controller and Software 2 6 2 1 2 6 Paper Handling 2 9 2 1 2 7 Reliability and Service 2 10 2 1 2 8 Environment 2 11 2 1 2 9 Supplies 2 11 2 1 2 10 Maintenance Parts 2 11 2 1 2 11 Option 2 12 2 1 3 Model Comparison Table 2 13 2 2 System Overview 2 14 2 2 1 Front View 2 14 2 2 2 Rear View 2 15 2 2 3 Paper Path 2 16 2 2 4 System Layout 2...

Страница 3: ...embly and Reassembly 3 1 3 1 Precautions when replacing parts 3 1 3 1 1 Precautions when assembling and disassembling 3 1 3 1 2 Precautions when handling PBA 3 1 3 1 3 Releasing Plastic Latches 3 2 3 2 Screws used in the printer 3 3 3 3 Replacing the maintenance parts 3 5 3 3 1 Toner Cartridge 3 5 3 3 2 Waste Toner Container 3 6 3 3 3 ITB Unit 3 7 3 3 4 Fuser Unit 3 9 3 3 5 Pick up_Forward_Reverse...

Страница 4: ...ing Samsung Easy Printer Manager Windows and Macintosh only 4 16 4 1 5 2 Using Samsung Printer Status Windows only 4 18 4 1 5 3 Using SyncThru Web Service SWS 4 19 4 1 6 Updating Firmware 4 21 4 1 6 1 Update the firmware by using the USB port 4 21 4 1 6 2 Update the firmware by using the network 4 22 4 1 7 Tech Mode 4 23 4 2 Troubleshooting 4 28 4 2 1 Procedure of checking the symptoms 4 28 4 2 1 ...

Страница 5: ...nform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user ma...

Страница 6: ...round corners or power cable may be damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire Exposed cables could cause an electric shock Replace the damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can attack the coating on the power cable weakening the cover or exposing cables causing fire and s...

Страница 7: ...ns 1 Replace parts carefully and always use Samsung parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are replaced correctly Please carry out the following procedures before dismantling the product or replacing any parts 2 Ensure that power is disconnected before servicing or replacing any electrical pa...

Страница 8: ...n get harm 3 When you move the printer use safe lifting and handling techniques This printer is heavy Use the lifting handles located on each side of the machine Back injury could be caused if you do not lift carefully 4 Ensure the printer is installed safely Ensure the printer is installed on a level surface capable of supporting its weight Failure to do so could cause the printer to tip or fall ...

Страница 9: ...n the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a rep...

Страница 10: ...n Letter 2 Processor 533 MHz 3 Printer Language SPLC PCL5Ce PCL6C PS3 PDF V1 7 4 Memory 512MB Standard 1024MB Max 5 Interface High Speed USB 2 0 10 100 1000 BaseTX network connector 802 11b g n wireless LAN NFC printing LCD 4 3 inch Touch LCD 6 Toner cartridge Initial 2 000 pages K 1 500 pages CMY Sales 6 000 pages K 3 500 pages CMY 2 1 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 11: ...m in A4 26 cpm in Letter Copy Speed Duplex Simplex to Duplex 1 2 up to 10 cpm in A4 11 cpm in Letter Duplex to Duplex 2 2 up to 9 cpm in A4 10 cpm in Letter FCOT From Ready Less than 10 seconds Platen Less than 15 seconds ADF Text Scan 600 x 600 dpi Optical 600 x 600 dpi RADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 600 dpi Platen Printing 600 x 600 dpi Text Photo Scan 600 x 600 dpi...

Страница 12: ...0 dpi Platen Printing 1 200 x 1 200 dpi Original Type Factory Default Text Photo Platen A4 Max Original Size ADF Legal 8 5 x 14 Multi Copy 1 99 Automatic Paper Selection Yes Patially Manual Paper Selection Yes Duplex Copy No Darkness Control 11 levels Reduce Enlarge Zoom Range 25 to 400 in Platen 25 to 100 in RADF Preset Original 100 Auto Fit A4 A5 71 LGL LTR 78 LGL A4 83 A4 LTR 94 EN AE LTR 104 A...

Страница 13: ...208 mm 8 2 Max Document Length Max 297 mm 11 7 platen Max 356 mm 14 RADF Scan Size Effective Scan Length Max 289 mm platen Max 348 mm RADF Color 24 bits Scan Depth Mono 1 bit for Lineart Halftone 8 Bits for Gray scale HDD SD card USB Yes Email Yes Client NetScan No SMB No FTP No Scan to HTTP S No 2 1 2 4 Fax Item Specification Compatibility ITU T G3 Communication System PSTN PABX Modem Speed 33 6K...

Страница 14: ...se Yes Auto Redial Yes Multi Redial Yes Caller ID Yes Telephone Features External Phone Interface Yes Mail Box No Voice Request No TTI Yes RTI Yes Polling No Earth Recall No Auto Reduction Yes SMS No Multi send Yes Delayed Send Yes Memory Rx Yes Relay Transmission ITU T Mail Box No Priority Transmission No Functions Batch Transmission No Tx Rx Journal Yes Confirmation 2 types available with Image ...

Страница 15: ...B Fax Forward to FAX Yes On Off both Send and Receive Fax Forward to e mail Yes Broadcasting up to 208 locations Cover page Yes PC Fax Only Time Secured Fax Yes HDD No USB No Fax Yes Email Yes Client No SMB No FTP No Fax to HTTP S No 2 1 2 5 Controller and Software Item Specification Processor Samsung 533MHz Std 512MB Memory Max 1024 MB Printer Languages SPLC PCL5Ce PCL6C PS3 PDF V1 7 Fonts PCL 95...

Страница 16: ... bit Mac OS X 10 4 10 7 Supporting OS UNIX Sun Solaris 9 10 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium IBM AI 5 1 5 2 5 3 5 4 Driver WHQL SPL PCL6 PS driver Windows 2003 32bit Windows 2003 64bit Windows Vista 32bit Windows Vista 64bit Windows 7 32bit Windows 7 64bit Window2000 XP 32 64bit XPS driver Windows Vista 32bit Windows Vista 64bit Windwos 7 32bit Windows 7 64bit Protocol TCP...

Страница 17: ...stem P HP U 11i PA RISC IA 64 11 11 11 20 11 22 11 23 11 31 Anyweb Print NO Smart Panel Windows Only Lite SM Installer YES Easy Printer Manager YES Easy Color Manager YES Easy Document Creator YES Net PC Fax YES Direct Printing Utility YES Easy Deployment Manager YES Application Network Management Set IP SWAS 5 0 SWS 2 0 CounThru 2 5 SWAS Plug In Job Accounting Driver Management Plug in Device Map...

Страница 18: ...lope Cotton Colored Glossy Media weight Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g m Thick Paper 90 120g m Cardstock 121 163g m Thicker Paper 164 220g m Bond Paper 105 120g m Multi purpose tray Sensing Paper Empty Yes Capacity 250 sheets 80g m Envelope 20 sheets Media sizes A4 Letter Legal Oficio Folio JIS B5 ISO B5 Executive A5 Statement A6 Postcard Envelope Monarch Envelop...

Страница 19: ...n Cassette SCF Sensing H W Install Detect Yes Paper Empty Yes Paper Type Detect No Paper Size Detect Yes Capacity Face Down 150 sheets 80g m Output Stacking Output Full sensing Paper full Sensor Capacity 50 sheet 80g m 2 sided Document Scanning Yes Document Weight 12 5 28lb ADF Document Size Width 142 216 mm 5 6 8 5 Length 148 356 mm 5 8 14 0 Media sizes A4 LETTER FOLIO OFFICIO LEGAL Media types P...

Страница 20: ...SET 26 48 Kg 58 38 Ibs 2 1 2 9 Supplies Item Model Yield CLT K505L Black Approx 6 000 pages K Toner Cartridge CLT Y505L Yellow CLT M505L Magenta CLT C505L Cyan Approx 3 500 pages CMY Waste Toner Container CLT W506 Approx 14 000 pages Mono Approx 3 500 pages Color NOTE Declared cartridge yield in accordance with ISO IEC 19798 2 1 2 10 Maintenance Parts Item Part Code Life Transfer roller JC95 01638...

Страница 21: ...n Item Model Name Remark Memory ML MEM380 1024 MB Option Cassette SCF CLP S680A 520 sheet Cassette Tray 80g m 550 sheet Cassette Tray 75g m USB to Parallel Cable IEEE 1284B Parallel connection ML PAR100 Copyright 1995 2016 SAMSUNG All rights reserved 2 12 ...

Страница 22: ... 7 HP PCL 6 HP PCL 5c HP postscript3 Paper Input 250 sheets Cassette 250 sheets Cassette 520 sheets Optional Cassette 150 sheets Cassette Duplex N A Standard N A Interface High Speed USB 2 0 10 100 1000 Base TX High Speed USB 2 0 10 100 1000 Base TX High Speed USB 2 0 10 100 Base TX Size mm 420 x 426 x 448 mm 16 54 x 16 77 x 17 64 inches 469 x 453 x 504 mm 18 46 x 17 83 x 19 84 inches 443 x 472 x ...

Страница 23: ...eeder DADF cover 2 Duplex Automatic Document Feeder DADF width guide 3 Duplex Automatic Document Feeder DADF input tray 4 Duplex Automatic Document Feeder DADF output tray 5 Control panel 6 USB memory port 7 Control board cover 8 Front cover 9 Tray 1 10 Push release of Multi purpose tray 11 Multi purpose tray 12 Optional tray 13 Output tray 14 Document feeder output support 15 Front cover handle 1...

Страница 24: ...del or country 1 2 3 4 5 8 7 6 9 10 0 1 1 Waster toner container 2 Rear cover 3 Rear cover handle 4 Power receptacle 5 Power switch 6 5V output port for IEEE 1284 parallel connector 7 USB port 8 Network port 9 Telephone line socket LINE 10 Extension telephone socket EXT NOTE The optional IEEE 1284 parallel connector can be used by plugging in both the USB port and the 5V output port 2 15 Copyright...

Страница 25: ...2 Product specification and description 2 2 3 Paper Path The following diagram displays the path the paper follows during the printing process Copyright 1995 2016 SAMSUNG All rights reserved 2 16 ...

Страница 26: ...ner Cartridge Drive Unit Transfer roller Pick up unit Fuser Cassette The hardware parts consists of the main board SMPS HVPS board OPE board PC interface 1 2 3 4 5 6 11 10 8 9 13 12 7 1 Exit Unit 2 Fuser Unit 3 T2 Second transfer roller 4 Registration Regi roller 5 Pick up roller 6 Reverse roller 7 SCF Second Cassette Feeder 8 LSU 9 Toner Cartridge 10 ITB Unit 11 MP Unit 12 Cassette 13 ADF or DADF...

Страница 27: ... arranging function 2 Pick up Forward Reverse roller They have functions such as a paper pickup function driving control function paper feeding function and removing electronic static function Pick up roller is driven by clutch 3 MP Multi Purpose Tray The MP multi purpose tray can hold special sizes and types of print material such as postcards note cards and envelopes It is useful for single page...

Страница 28: ...he rear cover The transfer roller delivers the toner of the OPC drum to the paper 2 2 4 3 Drive Unit This machine has various drive units Each drive unit controls the operation for fuser toner cartridge duplex pick up feeding by using motor and gear train 2 19 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 29: ...stat Control Temperature 195 C 5 C 2 Thermistor It is a temperature detecting sensor Temperature Resistance 7 kΩ 180 C 3 Fusing Belt The fusing belt gets heat from the halogen lamp and transfer it to toner and paper The thin fusing belt reduces warming up time and mode changing time 4 Pressure roller The pressure roller is a rubber roller which ensures proper nip width between the pressure roller ...

Страница 30: ...rror The OPC drum is turned with the paper feeding speed The HSYNC signal is created when the laser beam from LSU reaches the end of the polygon mirror and the signal is sent to the controller The controller detects the HSYNC signal to adjust the vertical line of the image on paper In other words after the HSYNC signal is detected the image data is sent to the LSU to adjust the left margin on pape...

Страница 31: ...er and blade Developing Method Non magnetic single component contacting method Toner Non magnetic single component polymerized toner The life span of toner ISO 19798 pattern A4 standard Initial toner 2 000 K 1 500 CMY Sales toner 6 000 K 3 500 CMY OPC Cleaning Collect the toner by using cleaning blade Handling of wasted toner Collect the wasted toner in the cleaning frame by using cleaning blade C...

Страница 32: ...ll modules required to print that is LSU HVPS SMPS Fuser Motor etc It communicates with the video control block inside CPU for printing And it has the interface for all video sync signal to print out the video data The video controller receives print data from the host through network or USB Port and receives copy data from the scan controller It takes this information and generates printable vide...

Страница 33: ...2 Product specification and description Circuit board locations The following diagrams show the locations of the printer circuit boards Copyright 1995 2016 SAMSUNG All rights reserved 2 24 ...

Страница 34: ...rocess speed is 533 MHz It is integrated engine controller video controller scan controller DDR3 512MB is adopted for high speed data processing Boot adopted the 128MB NAND Flash USB is the embedded type and wired network supports 1000M full duplex Main board diagram 2 25 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 35: ...connector 10 ITB Joint connector 11 Fuser CONT connector 12 HUB I F connector 13 SMPS connector 14 BLDC Motor connector 15 DEVE Home sensor solenoid connector 17 HVPS2 connector 18 HVPS1 connector 19 LSU connector 20 OPE connector 21 Fuser Fan connector 22 Thermistor connector 23 DCIS connector 24 Exit Motor connector 25 Platen Motor connector 26 RADF I F connector 27 Fax I F connector 28 SD Memor...

Страница 36: ...1Ghz mobile CPU 256MB mobile DDR 256MB Flash It is connected to 4 3 inch touch LCD and provides the Graphic User Interface The OPE Key PBA is composed of the numeric key power save key copy key The OPE communicates with main board via USB 2 0 The power LED is controlled by the main board OPE controller diagram 2 27 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 37: ...E Key PBA 2 USB Interface connector to main controller 3 Interface connector to scanner home sensor 4 FFC Interface connector to 4 3 inch touch LCD OPE Key PBA Information Part Code JC92 02524A PBA Name 4 3 inch OPE Key Connection 1 Interface connector to main controller 2 FFC connector to OPE main PBA Copyright 1995 2016 SAMSUNG All rights reserved 2 28 ...

Страница 38: ... dpi Scan Setup Time 3 5 sec Receive Mode FAX TEL ANS FAX Compression MH MR MMR JBIG JPEG ECM Yes Resolution Standard 203x98 dpi Fine 203x196 dpi S Fine 203x392 dpi 300x300 dpi 306x392 dpi Contrast Adjustable 5 Levels Fax Memory 32MB in HDD Information Part Code JC92 02552A PBA Name PBA LIU Connection 1 Interface Connector to Main Controller 2 2 5 4 Wireless LAN board The Wireless LAN Module suppo...

Страница 39: ...2 Product specification and description Information Part Code JC92 02767A PBA Name PBA WNPC Connection 1 Interface connector to main board Copyright 1995 2016 SAMSUNG All rights reserved 2 30 ...

Страница 40: ...r The voltage provided includes 24V from a 110V 220V power input Specification 1 AC 110V 90V 135V 2 AC 220V 180V 270V 3 Input Current 10 0A 110V 8 0A 220V 4 Output Power 161 5W DC 5V 17 5W DC 24V 144W Information 110V 220V Part Code JC44 00222A JC44 00223A PBA Name SMPS V1 SMPS V2 Connection 1 AC_Inlet 2 FUSER_AC Output 3 OUTPUT_DC 2 31 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 41: ...AC_N AC Output for Heater Controller DC Output Connector CON3 PIN ASSIGN PIN NO Description 1 5V 5V Power 2 GND Ground 3 24V1 24V Power 4 GND Ground 5 24V2 24V Power 6 GND Ground 7 24V3 24V Power Signal Connector CON4 PIN ASSIGN PIN NO Description 1 GND Ground 2 24V_ON_OFF 24V_ON_OFF 3 Relay on Fuser Relay 4 24VS Photo Triac Bias 5 Fuser On Fuser On Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 42: ...MHV DEV BLD SUP M 3 MHV DEV BLD SUP C 4 MHV DEV BLD SUP K 5 THV1 YMCK 6 THV2 7 Main HVPS I F 1 8 Main HVPS I F 2 9 Paper exit Outbin full 10 WTB interface 11 Crum Y M 12 Crum C K 13 Ambient Humidity 14 Paper Regi 15 Fuser Release 16 Front cover open Switch 17 Rear cover open Switch Information Part Code JC44 00238A PBA Name HVPS 2 33 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 43: ...2 02531A PBA Name PBA ITB EEPROM Connection 1 Interface Connector to System Board JC39 01814A HARNESS ITB 2 2 5 8 HUB PBA The HUB PBA connects the USB block of the main board and 3 external interface modules It consists of 4 connector and Crystal Hub controller chip Information Part Code JC92 02525A PBA Name PBA HUB Connection 1 HUB PBA to Main PBA connector 2 HUB PBA to WLAN connector 3 HUB PBA t...

Страница 44: ...D CARD PBA The SD CARD PBA is the relay board between SD MEMORY and main board Information Part Code JC92 02526A PBA Name SD CARD Connection 1 Interface connector to Main board 2 SD Memory Connector 2 35 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 45: ...detection S3 Photo interrupter Feed sensor Paper detection S4 Photo interrupter Regi sensor DADF Board Paper detection S5 Photo interrupter Home Position sensor Main Board CIS detection S6 Photo interrupter Exit sensor Main Board Exit detection S7 Photo interrupter Drive OPC sensor Main Board Drive OPC detection S8 Photo interrupter Deve Nip sensor Main Board Deve Nip detection Copyright 1995 2016...

Страница 46: ...rupter ITB sensor Main Board ITB detection S14 Photo interrupter Empty sensor Main Board Empty detection S15 Photo interrupter WTB Open sensor Main Board WTB Open detection S16 Photo interrupter Regi sensor Main Board Paper Feed detection S17 Photo interrupter Fuser Cam sensor Main Board Fuser Cam detection S18 Photo interrupter Binfull sensor Main Board Binfull detection S19 Photo interrupter Fus...

Страница 47: ...2 Product specification and description 2 Motor Clutch Solenoid etc Copyright 1995 2016 SAMSUNG All rights reserved 2 38 ...

Страница 48: ...emp Sensor 9 PBA Waste Sensor 10 Power Inlet 11 Motor Step 12 Main Board 13 Motor Step No Description 14 Fan Type 7 15 PBA Wireless 16 Motor BLDC 17 PBA HUB WIFI 18 Motor BLDC BT6 19 Clutch Electric Z41 20 SMPS 21 Fan Type 1 22 Clutch Electric Z41 23 Clutch Electric Z41 24 Solenoid MP 25 Clutch Electric Z41 2 39 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 49: ...railing edge of the paper cannot pass the feed sensor after predetermined period of time After the leading edge of the paper passes the feed sensor the paper cannot reach the exit sensor after predetermined period of time The paper exists between the feed sensor and the exit sensor Jam in Exit area After the trailing edge of the paper passes the feed sensor the paper cannot pass the exit sensor pr...

Страница 50: ...nit is higher than the specified temperature and the temperature state is detected for a specific duration then the engine defines Over Heat Error When this error is detected the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system so it can take appropriate action and then the error message is displayed at LCD window or LED informi...

Страница 51: ...iver translates the received document to a Printing Command language which printer can understand and transfers data to spooler 3 Stand alone Application offers the various printing application such as Easy Printer Manager Printer Status in Window system 4 Web based Application offers the same functions as Stand alone Application in Web environment Firmware is made up of 1 Application Emulation th...

Страница 52: ...gement of printing job printer administration Status monitor to monitoring the printer status by real time in Web independent environment on OS 3 Stand alone Application that is a similar Window software as same as above 2 4 Port Monitor that manages the network communication between spooler and Network Interface Card or various additional application and Network Interface Card this is at first ma...

Страница 53: ...o data and start selected one After emulation job end Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process 2 Case of using Network Interface Card After user start to print the wanted document to PCL string or compressed GDI bit map data Driver translate the all gra...

Страница 54: ...r unit malfunction 3 1 2 Precautions when handling PBA Static electricity can damage a PBA always used approved anti static precautions when handling or storing a PBA Precautions when moving and storing PBA 1 Please keep PBA in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PBA where it is exposed to direct sunlight Precautions when replacing PBA 1 Disconnect power ...

Страница 55: ...tches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched Copyright 1995 2016 SAMSUNG All rights reserved 3 2 ...

Страница 56: ...3 000269 DRIVE EXIT SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 1 6003 000269 FRAME BRACKET MP SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 13 6003 000196 FRAME EXIT SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 1 6003 000196 FRAME MAIN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 5 6003 000214 FRAME MAIN SCREW TAPTYPE PH WP B M3 L8 ZPC WHT SWRCH18A 1 6003 000269 FRAME MAIN SCREW TAPTYPE BH S M3 L6 ZPC WHT ...

Страница 57: ...F SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 6 6003 000196 DADF COVER OPEN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 2 6001 000130 DADF PLATEN SCREW MACHINE BH M3 L6 ZPC WHT SWRCH18A 2 6003 000196 DADF LOWER SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 2 6003 000196 DADF UPPER SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 3 6002 000440 MAINLINE PBA WIRELESS SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A 1 ...

Страница 58: ...embly 3 3 Replacing the maintenance parts 3 3 1 Toner Cartridge 1 Open the front cover 2 Hold the green handle and pull the guide cartridge Then remove the toner cartridges 3 5 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 59: ...Reassembly 3 3 2 Waste Toner Container 1 Open the Waste Toner Container cover 2 Remove the Waste Toner Container while pulling the green lever to the direction of arrow Copyright 1995 2016 SAMSUNG All rights reserved 3 6 ...

Страница 60: ...ove all toner cartridges 2 Remove the guide cartridge by releasing the right hook 3 Remove the cassette 4 Remove the harness cover after removing 1 screw 5 Unplug the connector 6 Open the rear cover 3 7 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 61: ...nplugged in step 5 9 Lift up the both sides of the ITB Unit slightly 10 Remove 4 screws securing the left cover from the front and rear 11 Remove the waste toner container Release the left cover by pushing it to the direction of arrow 12 Remove the ITB Unit Copyright 1995 2016 SAMSUNG All rights reserved 3 8 ...

Страница 62: ...ser Unit 1 Open the rear cover 2 Remove 5 screws And remove the holder A 3 Pull the fuser unit to the direction of arrow 4 Remove the fuser unit perfectly after unplugging the connectors 3 9 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 63: ...d_Reverse roller 1 Remove the cassette Stand the machine to see the bottom 2 Release the Reverse roller Assy by pushing both hooks 3 Remove 2 screws Pull and release the Pick up Forward roller Assy Copyright 1995 2016 SAMSUNG All rights reserved 3 10 ...

Страница 64: ...rtridges and guide cartridge 3 4 1 Left and Right cover 1 Open and remove the rear cover 2 Remove 4 screws from the rear 3 Open the front cover Remove 4 screws 4 Release the left cover by pushing it to the direction of arrow 5 Release the right cover 3 11 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 65: ...ver Refer to 3 4 1 2 Remove 10 screws Unplug the connector And release the HVPS board 3 4 3 Outer Temperature Sensor 1 Remove the left cover Refer to 3 4 1 2 Remove 1 screw Unplug the connector And remove the sensor Copyright 1995 2016 SAMSUNG All rights reserved 3 12 ...

Страница 66: ...e the right cover Refer to 3 4 1 2 Unplug all connector Remove 4 screws And remove the main board 3 4 5 SMPS Fan 1 Remove the right cover Refer to 3 4 1 2 Unplug the fan connector 3 Remove the SMPS fan 3 13 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 67: ...ard cover after removing 3 screws 3 Unplug all connectors on SMPS board Remove 3 screws And remove the SMPS board 3 4 7 RADF Unit 1 Open the RADF unit Unplug the connector after removing the harness cover 2 Lift up and release the RADF Unit Copyright 1995 2016 SAMSUNG All rights reserved 3 14 ...

Страница 68: ...3 Disassembly and Reassembly 3 4 8 OPE Unit 1 Remove RADF Unit Refer to 3 4 7 2 Turn the OPE unit over 3 Unplug 2 connectors Remove the OPE unit 3 15 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 69: ...Remove the right cover and ADF RADF Unit 2 Remove the hole cap on the platen unit 3 Remove 5 screws from the top and rear 4 Unplug the relevant connectors on the main board 5 Lift the platen unit up Copyright 1995 2016 SAMSUNG All rights reserved 3 16 ...

Страница 70: ... RADF Unit and OPE unit Refer to 3 4 7 3 4 8 3 Remove the Platen Unit Refer to 3 4 9 4 Remove 2 screws from the top of the middle cover 5 Remove 2 screws from the front 6 Remove 2 screws from the rear 7 Lift up and release the middle cover 3 17 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 71: ...4 screws 3 Unplug all connectors And remove the LSU 3 4 12 Fuser Fan 1 Remove the right cover 2 Unplug the fan connector on the main board 3 Remove the harness holder A after removing 1 screw 4 Remove the fuser fan B after removing 2 screws Copyright 1995 2016 SAMSUNG All rights reserved 3 18 ...

Страница 72: ...ove the right cover Refer to 3 4 1 2 Remove the SMPS board Refer to 3 4 6 3 Remove the main board bracket after removing 4 screws 4 Remove 7 screws securing the main drive unit 5 Release the main drive unit 3 19 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 73: ...ve the BRACKET T1 after removing 3 screws 3 4 15 Fuser Drive Unit 1 Remove the right cover Refer to 3 4 1 2 Remove the RADF and platen unit Refer to 3 4 7 9 3 Remove the middle cover Refer to 3 4 10 4 Remove 1 screw And then release the harness holder A 5 Unplug the motor harness Remove 4 screws And then release the fuser drive unit Copyright 1995 2016 SAMSUNG All rights reserved 3 20 ...

Страница 74: ...fter removing 4 screws 3 Remove the rear cover 4 Release the spring Remove the poly washer And remove the duplex swing gear Assy B 5 Remove the Inlet Assy A after removing 2 screws 6 Remove the Holder TR motor DC after removing 4 screws 7 Remove the PH drive unit after removing 4 screws 3 21 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 75: ...and Reassembly 3 4 17 Exit Unit 1 Remove the middle cover Refer to 3 4 10 2 Remove the connector from the main board 3 Remove the Exit Unit after removing 4 screws Copyright 1995 2016 SAMSUNG All rights reserved 3 22 ...

Страница 76: ...4 1 2 Open the front cover And then release the hook from the left 3 Remove the front cover from the machine after releasing both linkers 4 Stand the machine to see the bottom And then push the MP tray into the bottom 5 Release both hooks with tweezer 3 23 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 77: ...assembly and Reassembly 6 Lift and release the MP tray 7 Remove 4 screws And then release both linkers 8 Unplug the harness 9 Release the MP pick up unit Copyright 1995 2016 SAMSUNG All rights reserved 3 24 ...

Страница 78: ...isplays prompts during an operation 2 Numeric keypad Dials a number or enters alphanumeric characters 3 Clear Deletes characters in the edit area 4 Stop Clear Stops an operations at any time 5 Power Wake up Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for more than three seconds 6 Start Starts a job in black or col...

Страница 79: ...tatus Red On A toner cartridge has almost reached its estimated cartridge life It is recommended to replace the toner cartridge The cover is opened Close the cover There is no paper in the tray Load paper in the tray The machine has stopped due to a major error A paper jam has occurred Blinking The machine is connecting to a wireless network On The machine is connected to a wireless network Wirele...

Страница 80: ... This troubleshooting may not be available depending on model or optional goods Original paper jam in front of scanner 1 Open the document feeder cover 2 Gently remove the jammed paper from the document feeder 3 Close the document feeder cover 4 3 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 81: ...eshooting Original paper jam inside of scanner 1 Open the document feeder cover 2 Gently remove the jammed paper from the document feeder 3 Close the document feeder cover Copyright 1995 2016 SAMSUNG All rights reserved 4 4 ...

Страница 82: ...paper jam in exit area of scanner 1 Remove any remaining pages from the document feeder 2 Open the Stacker up 0 3 Gently remove the jammed paper from the document feeder 4 Close the Stacker 0 4 5 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 83: ...TE CLX 626xFR CLX 626xFW Series only 1 Open the document feeder cover 2 Open the document feeder duplex cover 3 Gently remove the jammed paper from the document feeder 0 4 Close the duplex cover and document feeder cover 0 2 1 Copyright 1995 2016 SAMSUNG All rights reserved 4 6 ...

Страница 84: ...er jams NOTE To avoid tearing the paper pull the jammed paper out slowly and gently In tray1 1 Take off the cassette 2 Remove the jammed paper by gently pulling it straight out 3 Reinstall the cassette 4 7 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 85: ...ff the optional cassette 2 Remove the jammed paper by gently pulling it straight out 3 Reinstall the optional cassette If you do not see the paper in this area stop and go to next step 4 Open the rear cover Copyright 1995 2016 SAMSUNG All rights reserved 4 8 ...

Страница 86: ...4 Alignment and Troubleshooting 5 Remove the jammed paper by gently pulling it straight out 6 Close the rear cover 4 9 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 87: ...ammed paper by gently pulling it straight out If you do not see the paper in this area stop and go to next step 2 Close the MP tray 3 Take off the cassette 4 Remove the jammed paper by gently pulling it straight out 1 2 3 Copyright 1995 2016 SAMSUNG All rights reserved 4 10 ...

Страница 88: ...4 Alignment and Troubleshooting 5 Reinstall the cassette 4 11 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 89: ... machine CAUTION The fuser area is hot Take care when removing paper from the machine 1 Open the rear cover 2 Remove the jammed paper by gently pulling it straight out 3 Close the rear cover Copyright 1995 2016 SAMSUNG All rights reserved 4 12 ...

Страница 90: ...ed paper by gently pulling it straight out If you do not see the paper in this area stop and go to next step 2 Open the rear cover 3 Remove the jammed paper by gently pulling it straight out 0 4 Close the rear cover 4 13 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 91: ...nment and Troubleshooting In the duplex unit area 1 Open the rear cover 2 Remove the jammed paper by gently pulling it straight out 3 Close the rear cover Copyright 1995 2016 SAMSUNG All rights reserved 4 14 ...

Страница 92: ...d 2 Heat Roller 75 4 mm Black spot and image ghost Fuser 3 Charging Roller 26 7 mm Black Spot and line and periodic band 4 OPC Drum 75 4 mm White and Black Spots 5 Developing Roller 27 4 mm K 27 5 mm YMC White spot Horizontal black band 6 Supply Roller 37 mm K 37 2 mm YMC Periodic Band by little difference of density Toner Cartridge 7 T1 roller 25 mm Ghost Damaged image by abnormal transfer ITB un...

Страница 93: ...es provide a gateway to conveniently use your Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung...

Страница 94: ...or managing the network and machines Device Settings You can configure various machine settings such as machine setup paper layout emulation network and print information Scan to PC Settings This menu includes settings to create or delete scan to PC profiles Scan Activation Determines whether or not scanning is enabled on the device Profile Displays the scanning profiles saved on the selected devi...

Страница 95: ...indows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where a soft error has occurred For example a toner low status which may lead to toner empty status Error The machine has at least one hard error such as out of paper fuser error etc Machine does not have ability to come to ready without customer interv...

Страница 96: ...PC network connected SWS overview SyncThru Web Service SWS accepts HTTP request via port 80 as normal web servers provides interface to users information of networked printers and allow to configure the setting of printers is able to provide more complicated options than Local UI for printer configuration Connection Procedure 1 Open the Web browser and input IP address of machine Click Login 2 Log...

Страница 97: ...r your security Firstly you have to login to SWS 1 Click Direct Print Configuration in the pop up windows when clicking Direct Print 2 In the Services Menu check Direct Print Or 1 Click System Security in the Security menu 2 Select Feature Management in the left frame 3 In the Services Menu check Direct Print Copyright 1995 2016 SAMSUNG All rights reserved 4 20 ...

Страница 98: ...edure CAUTION Please do not turn off the printer and your computer until firmware update finishes If you are using USB connection disconnect all other USB printers from the PC The firmware update you are about to install has been tested for compatibility with Samsung toner cartridge products ONLY Installing the upgrade may cause a non Samsung toner cartridge to malfunction Do not run your printer ...

Страница 99: ...Wired or Wireless Network connection is established Firmware file to update Upgrade Procedure 1 Open the Web browser and input IP address of machine Click Login 2 Log in Admin Mode ID admin PW sec00000 3 Select Maintenance menu and click upgrade wizard Copyright 1995 2016 SAMSUNG All rights reserved 4 22 ...

Страница 100: ...d press next button 6 Machine starts upgrading SyncThru will return home page after upgrading is completed 4 1 7 Tech Mode In service tech mode the technician can check the machine and perform various test to isolate the cause of a malfunction While in Tech mode the machine still performs all normal operations 4 23 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 101: ...ion Network Controller Fax Protocol Dump Configuration Supplies Information Usage Counter Error Information Auto Color Registration Job Duty Information Report Auto Toning History NVM Read Write Copier Test Routine NVM Read Write Test Routine Fax Protocol Report Shade and Print Report Shading Test Print last shade report Memory Clear Country Toner Low Level 1 30 10 Fuser Pickup Roller Retard Rolle...

Страница 102: ...lack Test Routines This menu performs test routines for the engine Depth 1 Depth 2 100 0020 Black OPC DEV Motor 100 0030 Black OPC DEV Motor Ready 100 0040 Color OPC Motor 100 0050 Color OPC Motor Ready 100 0120 Exit Motor Forward Fast 100 0131 Exit Motor Backward 100 0260 SMPS Fan Run 100 0340 Feed Motor 100 0360 ITB Tension Release Motor 101 0000 Bypass Feed Clutch 101 0010 T1 Pick Up Clutch 101...

Страница 103: ...figuration value for fax firmware 020 200 Pause Dial Time 020 210 Dial Pulse M B ratio 020 220 Auto Dial Start Pause Time 020 300 Ring On Time 020 310 Ring Off Time 020 320 Ring Detection Freq 020 400 DTMF High Freq Level 020 410 DTMF Low Freq Level 020 420 DTMF Timing 020 500 Dial Mode 020 520 Error Rate 020 530 Dial tone detect 020 540 Loop current detect 020 550 Busy signal detect 020 700 Line ...

Страница 104: ...nned images especially defect in optical devices including lens mirror lamp and etc are suspected Memory Clear The function resets the system to factory default settings This function is used to reset the system to the initial value when the product is functioning abnormally All the values are returned to the default values and all the information which was set by the user will be erased Toner Low...

Страница 105: ...ain a detailed description of the problem from the customer Power On Red LED on Error message is displayed OPE LED Green OK Print test page Printing quality is nomal Refer to Solution of Image Problem See the troubleshooting for error code END No Power Power Module error Main PBA OPE LED ON Copyright 1995 2016 SAMSUNG All rights reserved 4 28 ...

Страница 106: ...curs repeatedly at a specific point in the Paper Path Open the fuser cover Jam clear Dismantle the machine and carefully inspect the region where the jam occurs Especially check if paper fragments are caught in the Fuser 4 Print the Information Page Configuration Try printing a test page from a computer If there is an error check cables and driver installation 5 Check the Print Quality Is there ar...

Страница 107: ...e problem persists Page 4 45 A3 3311 Actuator Sensor Failure A3 3311 Call for service if the problem persists Page 4 46 A3 3312 Actuator Sensor Failure A3 3312 Call for service if the problem persists Page 4 46 A3 3320 Not proper room temperature Change room temperature Page 4 46 C2 2110 Prepare new yellow toner cartridge Page 4 47 C2 2120 Replace with new yellow toner cartridge Page 4 47 C2 2150 ...

Страница 108: ...n Tray 2 Page 4 52 H1 1252 Paper is empty in Tray 2 Load paper Page 4 52 M1 1110 Paper jam in tray 1 Page 4 53 M1 1610 Paper jam in MP tray Page 4 54 M1 5112 Paper is empty in tray 1 Load paper Page 4 54 M1 5612 Paper is empty in MP tray Load paper Page 4 54 M2 1110 Paper jam inside of machine Page 4 55 M2 2210 Paper jam at the inside of duplex path Page 4 55 M3 1110 Paper jam in exit area Page 4 ...

Страница 109: ...ge 4 62 U1 234H Fuser Unit Failure U1 234H Please turn off then on Page 4 62 U2 6122 LSU Failure U2 6122 Please turn off then on Page 4 63 U2 6142 LSU Failure U2 6142 Please turn off then on Page 4 63 U2 6143 LSU Failure U2 6143 Please turn off then on Page 4 63 U3 3213 Original paper jam inside of scanner Page 4 64 U3 3214 Original paper jam inside of scanner Page 4 64 U3 3313 Original paper jam ...

Страница 110: ...status Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the rear and right cover 3 Check if there are any obstacles or paper around the fuser unit 4 Check if the connection between main board and fuser motor are correct 5 If the connection is OK replace the fuser motor 6 If the problem persists replace the main board 4 33 Copyright 199...

Страница 111: ...oblem persists Actuator Motor Failure A1 4112 Call for service if the problem persists Actuator Motor Failure A1 4310 Call for service if the problem persists Symptom The motor for OPC Deve ITB does not operate Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the right cover 3 Check if the connection between main board and motor in the...

Страница 112: ...n board and the related fan is correct 4 If the connection is OK replace the defective fan Error Code A3 3211 A3 3212 Error message Actuator Sensor Failure A3 3211 Call for service if the problem persists Actuator Sensor Failure A3 3212 Call for service if the problem persists Symptom The inner temperature sensor is defective Troubleshooting method 1 Turn the machine off then on If the error persi...

Страница 113: ...ror persists turn the machine off again 2 Enter the tech mode Check the temperature sensor output 3 If the sensor is defective replace it 4 If the temperature sensor is OK replace the main board Error Code A3 3320 Error message Not proper room temperature Change room temperature Symptom The value of the outer temperature sensor is out of normal area Troubleshooting method 1 Check if the machine is...

Страница 114: ...urn the machine off and replace the toner cartridge with new one Error Code C2 2120 C2 2150 C2 3120 C2 3150 C2 4120 C2 4150 C2 5120 C2 5150 Error message Replace with new yellow toner cartridge Replace with new magenta toner cartridge Replace with new cyan toner cartridge Replace with new black toner cartridge Symptom The toner cartridge is at the end of its life Troubleshooting method 1 Print the...

Страница 115: ...20 Install cyan toner cartridge again Install cyan toner cartridge Black Toner Failure C2 5320 Install black toner cartridge again Install black toner cartridge Symptom The toner cartridge is not installed or the CRUM has some problem Troubleshooting method 1 Check if the toner cartridge is installed properly Turn the machine off then on 2 If the problem persists check that the CRUM contact area i...

Страница 116: ...genuine toner cartridge replace with new one Error Code C5 1110 C5 1120 Error message Prepare new transfer belt unit Replace new transfer belt unit Symptom The ITB Unit is at the end of its life Troubleshooting method 1 Print the supply information report Check the life remaining of the ITB unit 2 If its life is at the end turn the machine off and replace the ITB unit with new one Error Code C5 13...

Страница 117: ...le Check users guide Symptom The ITB unit is not compatible Troubleshooting method 1 Print the supply information report Check information of the ITB Unit 2 If the toner cartridge is not a Samsung genuine ITB Unit replace with new one Copyright 1995 2016 SAMSUNG All rights reserved 4 40 ...

Страница 118: ...f and replace the fuser unit with new one Error Code C7 1110 Error message Waste toner container is almost full Order new one Symptom The waste toner container is at the end of its life Troubleshooting method 1 Print the supply information report Check the life remaining of the waste toner container 2 If its life is at the end turn the machine off and replace the waste toner container with new one...

Страница 119: ...2 C9 1126 Error message Replace with new Tray2 pickup roller End of life Replace with new Tray2 retard roller Symptom The pick up roller or reverse roller is at the end of its life Troubleshooting method 1 Turn the machine off 2 Replace the pick up roller Assy and reverse roller Assy from the tray2 Error Code C9 1162 Error message Replace with new MP pickup roller Symptom The MP pick up roller is ...

Страница 120: ...aminated Clean the contaminated part or replace it b Check if the actuator is assembled correctly 3 If the pick up clutch is defective replace it Error Code H1 1252 Error message Paper is empty in Tray 2 Load paper Symptom Paper is empty in Tray1 Troubleshooting method 1 Take off the cassette If there is no paper on the tray2 load the paper 2 If the problem persists check the following a Check if ...

Страница 121: ...f the jammed paper occurs continually check the followings a Check if the pick up forward reverse roller are worn out or contaminated Clean the contaminated part or replace it b Check if the actuator is assembled correctly 3 Check the motor operation gear in the PH drive unit If there is any defective parts replace it or PH drive unit Copyright 1995 2016 SAMSUNG All rights reserved 4 44 ...

Страница 122: ...d part or replace it b Check if the actuator is assembled correctly 3 If the pick up clutch is defective replace it 4 If the problem persists replace the MP unit Error Code M1 5112 M1 5612 Error message Paper Empty in Tray1 Paper Empty in MP Tray Symptom Paper is empty in Tray1 Troubleshooting method 1 Take off the cassette If there is no paper on the tray load the paper 2 If the problem persists ...

Страница 123: ... the following a Check if there is any obstacles or paper on the paper path Remove it b Check if the FRAME REGI unit and FRAME RATARD unit are assembled properly If there is any defective part in these units replace it or Assy c Check the motor operation gear in the PH drive unit If there is any defective parts replace it or PH drive unit d Check the T1 DRIVE unit If there is any defective parts r...

Страница 124: ...ethod 1 Remove the jammed paper 2 If the problem persists check the following a Check if there is any obstacles or paper on the paper path Remove it b Check if the fuser unit is assembled properly If the fuser unit is defective replace it c Check if the exit unit has any defective parts Replace the exit unit 4 47 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 125: ...ine detected that the output tray has got full or the bin full sensor is defective Troubleshooting method 1 Remove the paper on the output tray 2 Check if the Bin full Sensor connector is connected properly Reconnect it 3 If the sensor is defective replace it Copyright 1995 2016 SAMSUNG All rights reserved 4 48 ...

Страница 126: ...en on 2 If the error persists replace the main board Error Code S2 4120 Error message Door open Close it Symptom Door is open or the cover open switch is defective Troubleshooting method 1 Check if the front cover is closed perfectly 2 If the error persists check that the cover open sensor is working normally If it is defective replace the HVPS board 4 49 Copyright 1995 2016 SAMSUNG All rights res...

Страница 127: ...he followings a Check the connection between main board and OPE board Reconnect the harness b If the connection is OK replace the main board or OPE board Error Code S6 3123 S6 3128 Error message Network Problem IP Conflict 802 1x Network Error Symptom IP address conflicts with that of other system Troubleshooting method 1 Change the machine s IP address 2 Check the setting up for 802 1x confirmati...

Страница 128: ...move and reinstall the fuser unit Turn the machine off Is this error message disappeared 2 Open the rear cover Check if the fuser pressure cam is working normally If the cam operation is normal replace the cam sensor 3 Remove the side cover Check if the fuser motor is working normally 4 Check if the swing gear is in the position below when the cam works If not replace the fuser drive unit 4 51 Cop...

Страница 129: ...al Troubleshooting method 1 Check if the input voltage is normal 2 Turn the machine off Remove and reinstall the fuser unit Be careful when connecting the AC connector and Thermistor connector 3 Turn the machine on Is the error message is disappeared 4 Check the followings If the fuser unit has any problem replace it a Check if the fuser connector is connected properly b Check if the halogen lamp ...

Страница 130: ...normally LSU Hsync signal is abnormal Troubleshooting method 1 Check if the LSU harness on the main board is connected properly 2 If it is OK check that the LSU harness on LSU board is connected properly 3 Check if the LSU harness is defective 4 If the problem persists replace the LSU 5 If the problem persists after replacing LSU replace the main board 4 53 Copyright 1995 2016 SAMSUNG All rights r...

Страница 131: ...e document jam occurs continually open the ADF cover top Check if the ADF pick up roller is contaminated or worn out Clean or replace it 4 If the pick up roller is OK check the followings a Check if the ADF motor is working normally b Check if the connector on the ADF joint board is connected correctly 5 If the problem persists replace the ADF unit Error Code U3 4110 Error message Door of scanner ...

Страница 132: ...s damaged or contaminated Replace the ITB unit and test again 2 Vertical White Line Description White vertical voids in the image Cause and Check Point Solution Check if the LSU window or internal lenses of LSU is contaminated Clean the LSU window with recommended cleaner IPA Clean the window with a clean cotton swab If dirt is inside the LSU replace the LSU Check if there are scratches on the cir...

Страница 133: ... dirty roller Check if the transfer roller is damaged or contaminated Replace the transfer roller and test again Check if paper transfer belt is damaged or contaminated Replace the ITB unit and test again 4 Dark or Black image Description The black page is printed out Cause and Check Point Solution No charging voltage in the HVPS Check the connecting state between the Main PBA and HVPS Reconnect t...

Страница 134: ...U Check the connector of LSU Not working the developing bias voltage on HVPS Replace the HVPS 6 Uneven Density Description Print Density is uneven between left and right Cause and Check Point Solution The life of the Toner Cartridge has expired Replace the toner cartridge The pressure force in the left and right springs of the ITB unit is not even Replace the ITB Unit 4 57 Copyright 1995 2016 SAMS...

Страница 135: ...eplace the toner cartridge Bad contacts of HV terminals of the toner cartridge with high voltage terminals from printer set Clean all HV terminals in the cartridge and on the set frame Ensure all toner or paper dust particles are removed 8 Poor Fusing Description Toner is not properly fixed on paper Cause and Check Point Solution The media doesn t meet specification Use the proper media in specifi...

Страница 136: ...d is bad Reconnect or replace the harness HVPS SMPS output is abnormal Replace the HVPS SMPS board 3 Calibrating the touch screen Touch screen model only Description Touch screen does not operate properly Check and cause Solution The linearity value for touch panel has changed due to using a machine long hours or surroundings 1 Turn off the machine 2 While pressing the number 0 on numeric keys tur...

Страница 137: ...5 System Diagram 5 System Diagram 5 1 Block Diagram Copyright 1995 2016 SAMSUNG All rights reserved 5 1 ...

Страница 138: ... VDO1_P_M VDO1_N_M GND LD_PWR_Y GND nLDON_LSU_Y nSH_LSU_Y GND nHSYNC_YMC GND VDO1_P_Y VDO1_N_Y GND CN 1 LSU VIDEO DATA I F FFC CN 3 FRONT HOST 2mm 1 2 3 4 5 5V2 USBH_DN USBH_DP DGND DGND CN 4 USB HOST MAIN IF 2mm 1 2 3 4 5 5V2 USBH_DN USBH_DP DGND 3 3V_SUSP CN 2 GUI HOST IF 2mm 1 2 3 4 USBH_DN USBH_DP DGND DGND CN 3 FRONT HOS T 2m m 1 2 3 4 5 5V2 US BH_DN US BH_DP DGND DGND 1 2 3 4 5 6 7 8 9 10 11...

Страница 139: ...e and easy troubleshooting as described in this service manual DVM Digital Volt Meter Standard Indicates more than 3 digits Cleaning Equipments Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth Driver Standard type type M3 long M3 short M2 long M2 short Vacuum Cleaner Tweezers Standard For general home use small type Spring Hook Standard For genera...

Страница 140: ...ting systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machin...

Страница 141: ...s as another An emulator duplicates the functions of one system with a different system so that the second system behaves like the first system Emulation focuses on exact reproduction of external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet Ethernet is a frame based computer networking techn...

Страница 142: ...rganization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications Its main tasks include standardization a...

Страница 143: ...mplex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterprise PCL Printer Command Language PCL is a Page Description Language PDL developed by HP as a printer protocol and ...

Страница 144: ...ontains toner Toner is a powder used in laser printers and photocopiers which forms the text and images on the printed paper Toner can be fused by a combination of heat pressure from the fuser causing it to bind to the fibers in the paper TWAIN An industry standard for scanners and software By using a TWAINcompliant scanner with a TWAIN compliant program a scan can be initiated from within the pro...

Страница 145: ...en a wireless client and the associated WAP for more advanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which ha...

Страница 146: ...cument Revision List Version Date Page Description 1 00 30 May 2014 Release 1 01 19 Jul 2016 P 3 20 P 3 23 Update disassembly procedure for the fuser drive unit and MP pick up unit 6 8 Copyright 1995 2016 SAMSUNG All rights reserved ...

Страница 147: ...apan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2016 Samsung Electronics Co Ltd All rights reserved Printed in Korea Code No ...

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