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SH-D163B(TS-H353B)
Problem
Meaning / Solution
The DVD-ROM drive is not
detected by the computer.
After installing the DVD-ROM
drive, the PC gets slower.
Check that the power and S-ATA cables are correctly connected to
the computer.
Change the S-ATA cable and reconnect it to the computer.
Preferably, connect a second S-ATA cable to the DVD-ROM drive.
The DVD-ROM drive is not
recognized by MS-DOS.
Reinstall the device driver or update it with the latest version by
downloading it from the Samsung Web site.
-
Http://samsung-ODD.com
-
Http://samsung.com
The DVD-ROM drive is not
detected by Windows.
This case may occur when there is a Windows installation problem;
reinstall Windows.
No sound is heard from an
audio CD.
Check that the sound card is operational.
Adjust the volume control of windows.
A CD is not read or is read
too slowly.
Check whether the CD is of good quality and clean it, if necessary.
The disc compartment will
not open.
Check that the power cable is correctly connected.
Power off and disconnect the PC.
Insert a pin or unfolded paper clip in the emergency hole and push
firmly until the disc compartment opens.
When the MPEG software
plays a Video CD, the pictures
are not regular and the running
speed is too slow.
Adjust the size of the replay screen.
After checking the display resolution, adjust it, if necessary.
The Disc is not in message is
displayed even though a disc
has been inserted.
The computer may not recognize the disc if you start playback too
quickly after inserting the disc. Open and close the disc
compartment and try again.
Clean the disc and try again.
The DVD-ROM drive is not
detected after it is connected to
a sound card.
The interface mode of the sound card is AT-BUS.
You must therefore connect the DVD-ROM drive to the S-ATA port
on the PC mother board, rather than to the sound card, or install an
S-ATA compatible sound card.
