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4

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Troubleshooting

Symptom

Cause and Solution

¥ The printer cable is not connected properly. Check the

printer cable connection.

¥ The printer cable is defective. Swap the cable with one

known to work. 

¥ The port setting is incorrect. Check the Windows printer

settings to make sure that the print job is being sent to the
correct port (for example, LPT1).

¥ The image cartridge is not installed properly. Remove and

reinsert the image cartridge.

¥ The printer may be configured incorrectly. Check the

application to make sure that all print settings are correct.

¥ The printer driver may be incorrectly installed. Uninstall

the MFP driver and reinstall the MFP driver. Then try
printing a test page. Refer to ÔUninstalling SmarThru
SoftwareÕ on page 1.6

¥ A paper jam has occurred. Remove the jammed paper. 

If there is resistance to the paper, and it does not move
immediately when you pull, or if the paper is jammed
inside the machine, stop pulling. 

1. Pulling the cover release button

toward you, open the cover, then
remove the image cartridge.

2. Gently pull the paper toward you. 

Check that there is no other paper in
the printer.

The printer does not
print.

Printer Problems

Fixing Problems 

Below are the problems you can solve by yourself. If not, call for
service.

Troubleshooting

4  T

roubleshooting

Содержание SF-5800P

Страница 1: ...Laser Printer Scanner User s Guide SF 5800P...

Страница 2: ...ELECTRONICS P N JC68 00042A Rev 2 00 Internet Home Page http www samsungelectronics com...

Страница 3: ...rk of Microsoft Corporation IBM is a trademark of International Business Machines Centronics is a trademark of Centronics Data Computer Other names and trademarks mentioned in this manual are trademar...

Страница 4: ..._____________ 1 6 In Windows 95 98 NT _______________________________ 1 6 In Windows 3 x______________________________________ 1 7 Using the SmarThru CD ROM_________________________ 1 8 Printing a Doc...

Страница 5: ...______________________________________ 3 8 Highlight ___________________________________________ 3 8 Shadow ____________________________________________ 3 8 Midtone ___________________________________...

Страница 6: ...ROM to print scan or to send and receive electronic faxes The SmarThru includes the followings MFP Driver SmarThru Software OCR Software AnyPage Bonus software Acrobat Reader 3 xx For details on the d...

Страница 7: ...of the SmarThru system ImageThru It is an image database manager and image editor program With the ImageThru you can search the database for images adjust parameters of an image such as brightness con...

Страница 8: ...nnected to your computer Turn your computer and the machine on If Windows 95 98 users see the New Hardware Found screen close it by clicking Cancel Install the Samsung Software 1 Insert the supplied C...

Страница 9: ...he Samsung Software on your PC 1 4 Installing SmarThru Software 3 Follow the on screen instructions and click Next The SmarThru installation supports two types of setup Typical setup will be installed...

Страница 10: ...ic documents AnyPage software to enable OCR 4 When the installation is completed you must shut down and restart your computer If your computer does not shut down and restart automatically you must shu...

Страница 11: ...ng SmarThru Installation screen appears click Install bunus software on your PC and follow the on screen instructions Uninstalling SmarThru Software Uninstallation is only required if you are upgradin...

Страница 12: ...started 2 If you find the SmarThru icon and or the SmarThru engine icon at the bottom of your screen the Smarthru application and the SmarThru engine are woking Close the application and the engine a...

Страница 13: ...screen the SmarThru application and the SmarThru engine are working Close the application and the engine as follows Click the icon When the pop up menu opens select Close 2 Insert the SmarThru CD ROM...

Страница 14: ...ess the On Off Line button Make sure that you have installed the MFP driver contained on the supplied setup CD ROM See Installing SmarThru Software on page 1 1 2 Create or open the document you want t...

Страница 15: ...o set your printer as the default printer for all your Windows operations Most Windows software applications allow you to make changes to the printer settings This changes the number of copies sequenc...

Страница 16: ...you want to save toner when you are printing select ON Print Quality Tab This tab allows you to specify the print resolution Advanced Tab If you are a Windows NT user you can see Advanced Tab if you w...

Страница 17: ...s from your application program will change them for one document If you want to change for all documents you print on this printer open the printer Properties dialog box as shown below then change th...

Страница 18: ...onically through E mail and fax For details on how to use the SmarThru program use the on line help or refer to the User s Guide which is contained in the CD ROM You can also use other TWAIN compliant...

Страница 19: ...ung TWAIN for Scan window will appear For the window see the next page 6 Select the appropriate scanning options for the document or photograph you want to scan For more information on scanning contro...

Страница 20: ...elp function for assistance To access the on line help roll the course over the feature of the window the help is desired for A yellow popup dialog box will appear Click on the dialog box to access on...

Страница 21: ...ing sections for Basic tab see page 3 4 for Balance tab see page 3 8 for Effects tab see page 3 14 The About tab shows the version of the Samsung TWAIN for Scan application The following pictures show...

Страница 22: ...ls to simulate gray scales While not the same level of image quality as the Gray 256 Scales image type this image type is good for continuous tone images where smaller file size is more important than...

Страница 23: ...ults at the bottom of the Basic tab Image Area You can select any size of scanning area on the image area menu This reflects the selection frame on Preview window Reduce Enlarge This feature allows an...

Страница 24: ...idth text boxes 3 To prevent distortion of the image when changing height and width values the height and width values are automatically linked you need only enter one value either a Height or Width v...

Страница 25: ...s allowing you to see more detail in the image The Highlight scroll bar allows you to manually set a highlight level The default for the Highlight settings is 255 You can increase or decrease the high...

Страница 26: ...slider moves Ordinarily good results can be obtained from your machine by leaving the slider at its default value of 1 00 Advanced Selection The advanced selection will present features that allow yo...

Страница 27: ...Shadow and Highlight scales are divided into 255 units Therefore all pixels in the original that are darker than the current shadow point are now completely black in the enhanced image Conversely all...

Страница 28: ...This will display the Level adjustment window 2 On the histogram use the mouse key to click on the black gray or white triangles to make changes to the Shadow Midtone and Highlight respectively 3 To...

Страница 29: ...between the input of the original image and the output image data By clicking on the tonal map line a hand shaped cursor will appear which can be dragged to change the shape of the tonal map line The...

Страница 30: ...on the Reset button to return the Tonal Map to the default diagonal as in the original c Click the Save button to save the changes as a customized setting A Save As dialog box will appear upon selecti...

Страница 31: ...anned image Rotate Image This selection provides the ability to rotate an image The rotation mechanism rotates an image clockwise in 90 o increments Flip Image This selection provides the ability to f...

Страница 32: ...en More This option further emphasizes the edges of an image This option produces a much stronger contrast than the Sharpen option Blur This selection softens the image by smoothing out any sharp tran...

Страница 33: ...reening Art print 175 lpi The Art print selection is used to smooth the fine dot pattern found in high quality art prints and magazines made in resolution higher than 200 dpi Magazine 133 lpi The Maga...

Страница 34: ...made to the document are seen here Image Control tools For information see page 3 18 Preview Window After adjusting the settings in the Scanner Control window choose any one of the tools in the Previ...

Страница 35: ...iew area and release the mouse button when the selection frame is in the desired position 3 To adjust the selection frame size or shape drag any edge or corner of the frame in or out Alternatively hol...

Страница 36: ...be enlarged by a factor of 100 By repeating this process you can enlarge the preview display of the image up to 800 of its original size As an alternative to the method outlined above select the Zoom...

Страница 37: ...rame tool The Scan button is used to obtain the final scan of the document after all of the enhancement features have been applied to the prescanned document When Scan is selected the scanned image do...

Страница 38: ...are correct The printer driver may be incorrectly installed Uninstall the MFP driver and reinstall the MFP driver Then try printing a test page Refer to Uninstalling SmarThru Software on page 1 6 A pa...

Страница 39: ...ay be incorrect Use or replace the cable with an IEEE 1284 rated cable Printer Problems Continued The paper is not fed into the printer The paper keeps jamming There is too much paper in the automatic...

Страница 40: ...ings button Select the desired spool setting from the available choices If you are using Windows NT the Scheduling setting may be set incorrectly From the Start menu select Settings and Printers Click...

Страница 41: ...nk pages to clean the transfer roller Incorrect fonts True Type fonts may be disabled Windows 3 x Use the Fonts dialog box in the Control Panel to enable True Type fonts Faded graphics Toner may be lo...

Страница 42: ...Automatically answer for incoming calls after rings option is checked of Fax Gate Properties You can t scan images or print documents If you want to scan or print uncheck the option and restart SmarT...

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