The CI+ does not work.
•
Your Samsung TV conforms to the CI+ 1.4 standards.
•
Where a CI+ Common Interface module is incompatible with this device, then please
remove the module and contact the CI+ operator for assistance.
The remote control does not work.
•
Check if the power indicator at the bottom of the TV blinks when you press the remote's
Power button. If it does not, replace the remote control's batteries.
•
Make sure that the batteries are installed with their poles (+/–) in the correct direction.
•
Try pointing the remote directly at the TV from 1.5-1.8 m away.
•
If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the
remote to the TV.
Mobile mirroring works suddenly.
If any vibration occurs when the product is very close to your mobile device whose mobile tap
mirroring is active, mirroring to the set mobile device is enabled.
When the mobile tap mirroring of multiple mobile devices is active and all devices are within
the range, any tap event on the product cause mirroring with any device.
The cable box or satellite box remote control doesn’t turn the TV on or
off or adjust the volume.
•
Programme the cable box or satellite box remote control to operate the TV. Refer to the
cable box or satellite box user manual for the SAMSUNG TV code.
The TV settings are lost after 5 minutes.
•
The TV is in the
Retail Mode
. Change the
Usage Mode
in the
General
Menu to
Home Mode
( >
Settings
>
General
>
System Manager
>
Usage Mode
>
Home Mode
).
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