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troubleshooting

If you are having trouble with your dongle, try these troubleshooting 
procedures before contacting a service professional.

Frequently asked questions

About the device and services

What is EVDO?

EVDO, also known as EV-DO, 1xEvDO and 1xEV-DO, is a standard for 
high-speed Internet service via wireless technology.

Why do I get a slow connection while I am using EVDO?

EVDO is a shared data service. You may experience slower 
connections when several users in the same area are accessing the 
EVDO service.

Содержание SCH-U209

Страница 1: ...http www samsungmobile com Printed in Korea Code No GH68 xxxxxA English 01 2009 Rev 1 0 Some of the contents in this manual may differ from your device depending on the software of the device or your service provider ...

Страница 2: ...SCH U209 user manual ...

Страница 3: ...rise yourself with the icons you will see in this manual Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Страница 4: ...e information 9 introducing your dongle 10 Unpack 10 Dongle layout 11 Insert a memory card optional 12 Connect the dongle to your PC 13 Install the USB driver and connection manager program 15 using functions 17 Run the connection manager program 17 Use the tray icon 18 Connect to the Internet 18 ...

Страница 5: ... a new contact 22 Find a contact 22 Create a new group 23 Export or import contacts 23 Synchronise Phonebook with Microsoft Outlook 24 Use Messenger 25 Use a removable disk 25 customising your dongle 26 Customise the settings 26 Set general settings 26 Change the network 26 Set initialization settings 28 Change the language 28 View the online help 28 troubleshooting 29 ...

Страница 6: ...3 contents Frequently asked questions 29 About the device and services 29 About the connection manager program 30 Warranty and parts replacement 31 ...

Страница 7: ...gerous or illegal situations and ensure peak performance of your device Keep your device away from small children and pets Keep your device and all accessories out of the reach of small children or animals Small parts may cause choking or serious injury if swallowed Safety warnings ...

Страница 8: ...e to high external pressure which can lead to an internal short circuit and overheating Turn off the device in potentially explosive environments Do not use your device at refuelling points service stations or near fuels or chemicals Turn off your device whenever directed by warning signs or instructions The device could cause explosions or fire in and around fuel or chemical storage and transfer ...

Страница 9: ...omply with any regulations that restrict the use of a device in a certain area Use only Samsung approved accessories Using incompatible accessories may damage your device or cause injury Turn off the device near medical equipment Your device can interfere with medical equipment in hospitals or health care facilities Follow all regulations posted warnings and directions from medical personnel Safet...

Страница 10: ... 0 C 32 F or above 45 C 113 F Extreme temperatures can reduce the charging capacity and life of your devices Handle your device carefully and sensibly Do not allow your device to get wet liquids can cause serious damage Do not handle your device with wet hands Water damage to your device can void your manufacturer s warranty Avoid using or storing your device in dusty dirty areas to prevent damage...

Страница 11: ...agnetic fields for extended periods of time Avoid interference with other electronic devices Your device emits radio frequency RF signals that may interfere with unshielded or improperly shielded electronic equipment such as pacemakers hearing aids medical devices and other electronic devices in homes or vehicles Consult the manufacturers of your electronic devices to solve any interference proble...

Страница 12: ...card while the device is transferring or accessing information as this could result in loss of data and or damage to the card or device Protect cards from strong shocks static electricity and electrical noise from other devices Frequent writing and erasing will shorten the life span of memory cards Do not touch gold colored contacts or terminals with your fingers or metal objects If dirty wipe the...

Страница 13: ...ng your dongle Learn about your dongle s layout and get started by assembling and setting up your dongle for its first use Unpack Check your product box for the following items USB dongle User manual Y cable Pouch ...

Страница 14: ...11 introducing your dongle Dongle layout Status light USB connector Front cover Memory card slot ...

Страница 15: ...GB depending on memory card manufacturer and type 1 Open the cover to the memory card slot on the side of the dongle 2 Insert a memory card with the label side facing up 3 Push the memory card in the memory card slot until it locks in place To remove to memory card push it gently until it disengages from the dongle and then pull the memory card out of the memory card slot ...

Страница 16: ...e Connect the dongle to your PC 1 Slide open the front cover until it locks in place and rotate the USB connector 2 Connect the dongle to a USB port on a PC The status light becomes solid blue Now the dongle is ready to be used ...

Страница 17: ...cing the connector to the wrong way may damage the USB connector or USB port If the dongle does not work properly it could be because of a lack of power Use the Y cable to connect the dongle designed to plug into two USB ports to supply extra power Auxiliary cable Main USB data cable ...

Страница 18: ...ary click Change to change the destination folder 4 When the installation is finished click Finish For Mac users 1 Connect the dongle to a USB port on a PC When connected Mac Install will appear on the PC 2 Click the name of the connection manager program 3 Click Next Continue 4 Click Next Install if necessary click Change to change the estination folder 5 Enter the PIN of your PC and click OK 6 W...

Страница 19: ...ccessfully installed you can check the name of the dongle on the Device Manager window For Mac users Click System Preferences Internet Network Network When the USB driver is successfully installed you can check the name of the dongle on the Network window If you need to reinstall the USB driver double click the Setup exe file saved in the destination folder ...

Страница 20: ... the connection manager program From the Start menu For Windows users Click Start and select All programs Modem Samsung SCH U209 Modem Samsung SCH U209 For Mac users Click your main HDD and select Programs Modem Samsung SCH U209 From the desktop Double click the shortcut icon on the desktop ...

Страница 21: ...he notification area 2 Select the menu you want Connect to Internet connect to the internet Message Phonebook Messenger Settings Help use functions and customise settings Exit exit the connection manager program Connect to the Internet Click in the main window to connect to the Internet using the EVDO network You can check information about the current network connection in the main window To end ...

Страница 22: ...lick 3 Enter the message text Click to insert symbols to your message text 4 Enter phone numbers in the recipients list Click to retrieve phone numbers from Phonebook 5 Edit your phone number if necessary 6 Click Send to send the message Click Rewrite to delete the entire message text Click Save to send the message later Click Cancel to cancel the message composition The WAP Wireless Application P...

Страница 23: ...d click Add 5 Click OK to save options Click Initialize to delete the entire phone numbers and sentences Click Cancel to cancel the entire phone numbers and sentences composition Check messages Access messages you have received sent or saved to send at a later time To view the messages you have received 1 Click in the main window 2 Click Inbox from MOBILE or PC 3 Check the message you want ...

Страница 24: ...ved to be sent at a later time 1 Click in the main window 2 Click Drafts from PC 3 Check the message you want From message folders you can use the following message options Click Reply to reply to the sender Click Forward to forward the message to other people Click Delete to delete the message Create a new folder Create new folders and organise messages To create a new folder 1 Click in the main ...

Страница 25: ... folder select and drag the message you want to the folder Use Phonebook functions Store phone numbers and search for them in Phonebook Add a new contact 1 Click in the main window 2 Click 3 Enter contact information 4 Click OK to add the contact Find a contact 1 Click in the main window 2 Enter the first few letters of the name you want to find at the top right of the window and click ...

Страница 26: ... contact Create a new group Create new groups and organise contacts To create a new group 1 Click in the main window 2 Click to add a new group 3 Enter the group name and press the Enter key To move a contact to the new group select and drag the contact you want to the folder Export or import contacts Export contacts stored in the PC in digital files Also import contacts stored as digital files to...

Страница 27: ...ct a CSV file to be imported and click Open 4 Select the information you want to import and click OK Synchronise Phonebook with Microsoft Outlook 1 Click in the main window 2 Click 3 Click Settings 4 Select a folder to synchronise in the left section and click Add 5 Click OK 6 Select options for Send Data and Data Transfer Method 7 Click Start to begin synchronisation ...

Страница 28: ...e Messenger to save the text of your conversation Use a removable disk If a memory card is inserted use the dongle as an external memory disk 1 Click and select Mass storage mode When the network is connected you cannot select Mass storage mode 2 Click Yes to exit the connection manager program 3 Select Open folder to view files from the pop up window 4 Copy files from the PC to the memory disk or...

Страница 29: ...Customise various settings to use the program Set general settings 1 Click and select Settings in the main window 2 Select the options you want and click OK Change the network Change the network if necessary If you select the wrong network your dongle may not work correctly 1 Click and select Settings in the main window ...

Страница 30: ... or on the PC 1 Click and select Settings in the main window 2 Click Initialization Settings 3 Select the options you want and click OK Change the language Change the language for the program 1 Click and select Settings in the main window 2 Click Language Settings 3 Select a language from the drop down list and click OK 4 Click Yes to confirm The program will restart automatically ...

Страница 31: ...28 customising your dongle View the online help Click and select Help in the main window ...

Страница 32: ...d questions About the device and services What is EVDO EVDO also known as EV DO 1xEvDO and 1xEV DO is a standard for high speed Internet service via wireless technology Why do I get a slow connection while I am using EVDO EVDO is a shared data service You may experience slower connections when several users in the same area are accessing the EVDO service ...

Страница 33: ... Vista and MAC About the connection manager program Will I still receive messages when the modem is offline Yes but you cannot view those messages until you reconnect the modem When you connect the modem to your PC you can view any messages that have been received within the last 24 hours The program disappeared while I was using it You may have accidentally minimised or closed the program If your...

Страница 34: ...e company is limited to the cost of repair and or replacement of the unit under warranty The warranty is limited to the original purchaser A copy of your receipt or other proof of purchase is required for a proper warranty service The warranty is void if the serial number date code label or product label is removed or if the product has been subject to physical abuse improper installation modifica...

Страница 35: ...Specific Absorption Rate SAR The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram W kg The FCC requires wireless USB dongles to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations...

Страница 36: ...e you have the FCC ID number for a particular USB dongle follow the instructions on the website and it should provide values for typical or maximum SAR for a particular USB dongle Additional product specific SAR information can also be obtained at www fcc gov cgb sar Consumer Information on Wireless USB dongles The U S Food and Drug Administration FDA has published a series of Questions and Answer...

Страница 37: ...t does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been confirmed by additional research In some cases other researchers have had difficulty in reproducing those studies or in determining the reasons for in...

Страница 38: ...lth Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities as well FDA shares regulatory responsibilities for wireless USB dongles with the Federal Communications Commission FCC All USB dongles that are sold in the United States must comply with FCC safety guidelines that limit RF exposur...

Страница 39: ...r 2000 Between them the studies investigated any possible association between the use of wireless USB dongles and primary brain cancer glioma meningioma or acoustic neuroma tumors of the brain or salivary gland leukemia or other cancers None of the studies demonstrated the existence of any harmful health effects from wireless USB dongles RF exposures However none of the studies can answer question...

Страница 40: ...en the establishment of new research programs around the world The Project has also helped develop a series of public information documents on EMF issues FDA and Cellular Telecommunications Internet Association CTIA have a formal Cooperative Research and Development Agreement CRADA to do research on wireless USB dongle safety FDA provides the scientific oversight obtaining input from experts in go...

Страница 41: ...n and teenagers If you want to take steps to lower exposure to radio frequency energy RF the measures described above would apply to children and teenagers using wireless USB dongles Reducing the time of wireless USB dongle use and increasing the distance between the user and the RF source will reduce RF exposure Some groups sponsored by other national governments have advised that children be dis...

Страница 42: ...rs involve nothing more than a metallic accessory attached to the USB dongle Studies have shown that these products generally do not work as advertised Unlike hand free kits these so called shields may interfere with proper operation of the USB dongle The USB dongle may be forced to boost its power to compensate leading to an increase in RF absorption In February 2002 the Federal trade Commission ...

Страница 43: ...s for possible interactions with other medical devices Should harmful interference be found to occur FDA will conduct testing to assess the interference and work to resolve the problem Additional information on the safety of RF exposures from various sources can be obtained from the following organizations FCC RF Safety Program http www fcc gov oet rfsafety Environmental Protection Agency EPA http...

Страница 44: ...s your wireless USB dongle without removing your eyes from the road If you get an incoming call at an inconvenient time let your voice mail answer it for you 4 Let the person you are speaking with know you are driving if necessary suspend the call in heavy traffic or hazardous weather conditions Rain sleet snow ice and even heavy traffic can be hazardous 5 Do not take notes or look up USB dongle n...

Страница 45: ...l roadside assistance or other special non emergency number The wireless industry reminds you to use your USB dongle safely when driving For more information please call 1 888 901 SAFE or visit our web site www wow com com Provided by the Cellular Telecommunications Internet Association Operating Environment Remember to follow any special regulations in force in any area and always switch your USB...

Страница 46: ...SB dongle is switched on should not carry the USB dongle in a breast pocket should use the ear opposite the pacemaker to minimize potential interference If you have any reason to suspect that interference is taking place switch your USB dongle off immediately Hearing Aids Some digital wireless USB dongles may interfere with some hearing aids In the event of such interference you may wish to consul...

Страница 47: ...rks in such areas could cause an explosion or fire resulting in bodily injury or even death Users are advised to switch the USB dongle off while at a refueling point service station Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentia...

Страница 48: ...ses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on t...

Страница 49: ...f said accessories cause damage or a defect to the USB dongle Although your USB dongle is quite sturdy it is a complex piece of equipment and can be broken Avoid dropping hitting bending or sitting on it Other Important Safety Information Only qualified personnel should service the USB dongle or install the USB dongle in a vehicle Faulty installation or service may be dangerous and may invalidate ...

Страница 50: ...ilding being near a window may give you better reception Understanding the Power Save Feature If your USB dongle is unable to find a signal after 15 minutes of searching a Power Save feature is automatically activated If your USB dongle is active it periodically rechecks service availability or you can check it yourself by pressing any key Anytime the Power Save feature is activated a message disp...

Страница 51: ...rovider for additional information Care and Maintenance Your USB dongle is a product of superior design and craftsmanship and should be treated with care The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years Keep the USB dongle and all its parts and accessories out of the reach of small children Keep the USB dongle dry Precipitation...

Страница 52: ... cloth slightly dampened in a mild soap and water solution Do not paint the USB dongle Paint can clog the device s moving parts and prevent proper operation Do not put the USB dongle in or on heating devices such as a microwave oven a stove or a radiator The USB dongle may explode when overheated If your USB dongle has a flash or light do not use it too close to the eyes of people or animals This ...

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