First Things First
Read this before you do anything else:
Determine if your phone is pre-activated:
If you received your Sprint PCS
Phone
TM
in the mail or
purchased it at a Sprint PCS Center, your phone should
already be activated and simply needs to be unlocked.
See “How to Unlock Your Phone.”
How to activate your phone:
There are two ways to activate your phone.
1. The fastest way is to call from your new Sprint PCS
Phone:
• Fully charge your battery.
• Turn on your Sprint PCS Phone and verify that you
are in a Sprint PCS Service area (no
or
is
displayed, which would indicate roaming)
• Press
,
,
. You will be connected
to a Sprint PCS Customer Care Advocate who will
guide you through the activation process. (In Southern
California, call 1-888-PCS-6699 from any phone other
than your Sprint PCS Phone™.)
2. Another option is to call Sprint PCS Customer Care from
any phone other than your new Sprint PCS Phone. Call
us toll-free at 1-888-715-4588. (In Southern California,
call 1-888-PCS-6699.)
What you should know before you call:
The call typically takes about 30 minutes, but may take longer
at peak times. Your Sprint PCS Phone will be ready for use
approximately one to three hours after this call is complete.