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Network Status

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Network Status

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Network Status

 

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The displayed image may differ depending on the model.

Check the current network and Internet connection.

Содержание SBB-SSN

Страница 1: ...ywithout the authorization of Samsung Electronics is prohibited Trademarks otherthan Samsung Electronics are property of theirrespective owners SBB SSN The colour and the appearance may differ depending on the product and the content in the manual is subject to change without prior notice to improve the performance User Manual ...

Страница 2: ...io System 17 Connecting the LAN Cable 17 Changing the Input source 18 Source 18 Web Browser 19 Multiple Display Control Cable Connection 21 RS232C Cable 21 LAN Cable 22 Connection 24 Control Codes 25 Using MDC 28 MDC Programme Installation Uninstallation 28 Playerfeature Player 29 Viewing content 29 When content is running 30 Available menu 30 File Formats Compatible with Player 31 Schedule 35 Clo...

Страница 3: ... Wired 49 Network Settings Wireless 51 Use WPS 53 IPv6 53 IPv6 Status 53 Server Network Settings 54 Connect to server 54 MagicInfo Mode 54 ServerAccess 54 FTP Mode 54 Proxy server 54 Device Name 54 System Accessibility 55 High Contrast 55 Enlarge 55 Start Setup 56 Time 57 Clock Set 57 NTP Settings 57 DST 57 Power On Delay 57 Power Control 58 Network Standby 58 Power Button 58 Eco Solution 58 Auto ...

Страница 4: ...ide Requirements Before Contacting Samsung Customer Service Centre 66 Testing the Product 66 Checking the Resolution and Frequency 66 Check the followings 67 Specifications General 70 Preset Timing Modes 71 Appendix Responsibility forthe Pay Service Cost to Customers 72 Not a product defect 72 A Product damage caused by customer s fault 72 Others 72 Licence 73 4 ...

Страница 5: ... OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AC voltage Rated voltage marked with this symbol is AC voltage This symbol indicates that this product has included important ...

Страница 6: ...injury may result Do not use a damaged power plug or a loose power socket An electric shock or fire may result Caution Hold the plug when disconnecting the power cable from the power socket An electric shock or fire may result When connecting the power plug to the port be sure to connect it completely If the power plug is not completely connected to the port the plug may be unexpectedly disconnect...

Страница 7: ...ure may cause a fire Operation Warning If the product generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your Samsung Customer Service Centre An electric shock or fire may result If a gas leakage is found do not touch the product orthe power plug and ventilate the room immediately Sparks can cause an explosion or fire Keep the remote control batteries ...

Страница 8: ...f the polarity is not correct the battery may rupture or the internal fluid may leak causing contamination and damage to the surroundings fire or personal injury When you do not use the product for a long time due to vacation or other reason disconnect the power cord from the power socket Dust accumulation combined with heat can cause a fire electric shock or electric leakage The batteries and rec...

Страница 9: ...atches The product s surface may be damaged or the markings may be erased Only use a soft cloth e g microfiber flannel on the surface of the product to avoid scratches The product s surface or the screen display can be easily scratched with foreign substances Do not apply chemicals containing alcohol solvent or surfactant such as wax benzene thinner pesticide airfreshener lubricant or cleanerto th...

Страница 10: ...adaptercan be used to connect using the D SUB 9 pin to Stereo type RS232C cable Checking the Components Quick Setup Guide Warranty card Not available in some locations Power cord Batteries AAA x 2 Not available in some locations Remote Control RS232C IN adapter AC DC adapter HDMI cable External IR cable Mount bracket Foot rubber x 2 Screw M4 x L8 S Type x 5 Screw M4 x L8 B Type x 4 ...

Страница 11: ...n press and hold the power button to turn off the product Source Select the connected input source With the control menu screen displayed briefly press the power button to move the cursor to Source and then press and hold the power button to display the input source screen With the input source screen displayed press and hold the power button to switch to the desired input source The power button ...

Страница 12: ...0 5A If the maximum value is exceeded USB ports may not work USB 2 The USB ports on the product accept a maximum constant current of 1 0A If the maximum value is exceeded USB ports may not work IR IN Connect to the external IR cable Port Description AUDIO OUT Outputs sound to an audio device via an audio cable RS232C OUT Connects to MDC using an RS232C adapter RS232C IN HDMI OUT Connects to anothe...

Страница 13: ...ort side of the mount bracket with the bottom of the Signage Player Box and push to click in 2 Continue fitting the other side of the mount bracket 3 Fasten the screws M4 x L8 S Type 4 Position the Signage Player Box on the back of the display and fasten it Use different screws based on the material the backside of display is made of Plastic M4 x L8 B Type Metal M4 x L8 S Type ...

Страница 14: ...to the HDMI OUT ports on the Signage Player Box and the display 2 Press the SOURCE button on the remote control to change the input source to HDMI To view media in UHD resolution use the supplied HDMI cable The device may generate heat during operation Need caution ...

Страница 15: ...A button without a description in the image below is not supported on the product Power off the product Number buttons Use to enter a PIN enter a Date etc A shortcut button to Home screen MagicInfo or URL Launcher Mute the sound Unmuting the sound Press MUTE again or press the volume control VOL button Display orhide the onscreen display menu or return to the previous menu Poweron the product Adju...

Страница 16: ...ssing it while a content is playing Remote control button functions may differ for different products To place batteries in the remote control AAA x 2 Press a button on the remote control pointing at the sensor of the IR cable to perform the corresponding function Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30 from the left and right Store used batteries...

Страница 17: ...completed Connecting the power cable during connection may damage the product Check the types of ports at the back of the product you want to connect Connecting to an Audio System Connecting parts may differ in different products Make sure to connect the same colour connectors together white to white red to red etc AUDIO OUT Connecting the LAN Cable Connecting parts may differ in different product...

Страница 18: ... a source device connected to the product Select a source from source list to display the screen of the selected source The input source can also be changed by using the SOURCE button on the remote control The screen may not display correctly if an incorrect source is selected for the source device you want to convert to MagicInfo S URL Launcher Web Browser ...

Страница 19: ...age is set to Custom Advanced Settings General Hide Tabs and Toolbar automatically If the browser tabs menu or toolbar are not used for a while they will automatically disappear To make them appear again move the pointer or focus to the top of the screen Use Do not use Hide Cursorin Touch Mode Hide the cursor to prevent interference with touch operation Use Do not use Pop up Blocker Make your brow...

Страница 20: ...to run JavaScript for a better browsing experience Use Do not use Delete browsing data Delete all browsing data such as cookies cached images and data Your bookmarks and history won t be affected Encoding Encoding Choose an encoding method forweb pages The current setting is Auto Auto Manual Current Unicode About Display the current version of Web Browser ...

Страница 21: ...5 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 Male type Female type Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal ground Pin Signal 6 Prepare data set 7 Send request 8 Clear to send 9 Ring indicator Control multiple display devices connected to a PC simultaneously Multiple Display Control Chapter 04 ...

Страница 22: ...P1 P1 P1 P2 P2 Male type Rx 3 1 Tx STEREO Tx 2 2 Rx PLUG Gnd 5 3 Gnd 3 5ø LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC ...

Страница 23: ... RJ45 Direct LAN cable PC to HUB RJ45 HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 RJ45 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX ...

Страница 24: ...ion 1 RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT Monitor1 Monitor 2 Monitor 3 PC Connection 2 RJ45 RJ45 RJ45 RJ45 5 4 3 2 1 Monitor1 PC Monitor 2 Connection 3 RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RS232C IN RS232C OUT RJ45 RJ45 Monitor1 Monitor 2 Monitor 3 PC ...

Страница 25: ...k 0x5D 0 1 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum adds up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g Power On ID 0 Header Command ID Data length Data 1 Checksum 0xAA 0x11 1 Power Header Command ID Data length Data 1 12 0xAA 0x11 1 1 To control all devices connected ...

Страница 26: ...a length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Get Volume Status Header Command ID Data length Checksum 0xAA 0x12 0 Setting the volume Set Volume Header Command ID Data length Data Checksum 0xAA 0x12 1 Volume Volume Volume value code to be set on a...

Страница 27: ...Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x14 ERR ERR A code showing what error has occurred Safety Lock Function PC can be used to turn the Safety Lock On function on or off on a product This control is available regardless of whether or not the power is turned on Viewing the safety lock state Get Safety Lock Status Header Command ID Data length Checksum 0xAA 0x5D 0...

Страница 28: ...the License Agreement window displayed select I accept the terms in the license agreement and click Next 5 In the displayed Customer Information window fill out all the information fields and click Next 6 In the displayed Destination Folder window select the directory path you want to install the programme in and click Next If the directory path is not specified the programme will be installed in ...

Страница 29: ...creen To view whether the server is connected when a Network Channel is running press INFO on the remote control 1 Select Network Channel from the Player screen The No channels message appears if no channel has been registered in Network Channel 2 Network Channel will run Play content stored on the server Play templates stored in My Templates folder in the Internal Memory Select a content type as ...

Страница 30: ...Show will not play If the name of a folder is too long on the USB you cannot select the folder Available menu Press the TOOLS button on the remote control during content playback to configure settings Menu Description Playlist View a list of content items currently playing Channel List Network Channel Internal Channel USB Sound Mode Customises the audio settings for the content currently playing R...

Страница 31: ...are not supported Sound output restrictions More than one sound output cannot be used Playback priority network BGM local BGM video file in the main frame selected by the user Network BGM Settings can be configured when creating a server schedule Local BGM BGM settings can be configured using the tools displayed after the TOOLS button is pressed during Player playback User selected main frame Main...

Страница 32: ...0 4096x2160 30 3840x2160 60 60 AC3 LPCM ADPCM IMA MS AAC HE AAC WMA DD Dolby TrueHD MPEG MP3 G 711 A Law μ Law OPUS HEVC H 265 Main Main10 60 80 Motion JPEG 3840x2160 30 80 MVC 1920x1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 webm WebM VP8 1920x1080 60 20 Vorbis VP9 3840x2160 3840x2160 60 80 rmvb R...

Страница 33: ...ying Seamless mode is not supported under the following conditions Incompatible codec MVC VP3 MJPEG Incompatible codec Incompatible codec Compatible codec The resolution is different from that of the monitor The frequency is different from that of the monitor Audio content with a Bit rate or Frame rate larger than the rate specified in the table above can cause choppy audio during playback Audio c...

Страница 34: ...ension pdf Functions not supported Content less than 1 pixel not supported because of performance degradation issue Masked Image Tiled Image content not supported Content with Rotated Text not supported 3D Shadow Effects not supported Some characters not supported Special characters may be corrupted Compatible document file formats Extension doc docx Version Office 97 Office 2013 Functions not sup...

Страница 35: ...ontentwill be playedwhen there is no programme scheduled You can change the default content from the Options menu Sunday January14 08 45 AM The displayed image may differ depending on the model You can check the schedule imported from a selected storage device No Description Select the saved location of the schedule Create Edit Delete View schedule of content playback ...

Страница 36: ...on the external storage device Export this device s settings to the external storage device message appears 3 Select Export to export the settings When a duplicate file is found on the external storage device 1 Connect the external storage device then run the Clone Product function 2 The Cloning file found Please select an option message appears Run the Import from External Storage or Export to Ex...

Страница 37: ...sing the number buttons on the remote control Device ID Auto Set This feature automatically allots an ID number to a device connected via an RS232C cable This function is only available on the first device within an RS 232C daisy chain PC Connection Cable Select which type of cable you are using to connect the display to the PC RS232C cable Communicate with MDC via the RS232C cable RJ 45 LAN Wi Fi...

Страница 38: ...38 Network Status Network Status E Network Status The displayed image may differ depending on the model Check the current network and Internet connection ...

Страница 39: ... On Timer feature cannot be guaranteed if used with a battery powered USB device which can take longer to be recognised Setup Select Off Once Everyday Mon Fri Mon Sat Sat Sun or Manual If you select Manual you can choose the days you want On Timer to turn on your product The check mark indicates days you ve selected Time Set the hour and minute Use the number buttons or the up and down arrow keys ...

Страница 40: ...t Timerwill be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d buttons and click the Done button The period will be added to the list of holidays Start Date Set the start date of the holiday End Date Set the end date of the holiday Delete Delete selected items fro...

Страница 41: ...he displayed image may differ depending on the model For details on how to use the URL Launcher feature contact the dealer the product was purchased from To use the URL Launcher feature set Playvia to URL Launcher in System m MENU System Playvia URL Launcher ...

Страница 42: ...RL Launcher feature contact the dealer the product was purchased from Install Web App Enter URL to install the web application Install from USB Device Install the web application from the USB storage device Uninstall Remove the installed web application Timeout Setting Set the timeout period for connecting to the URL Developer Mode Enable developer mode ...

Страница 43: ...tation Landscape The displayed image may differ depending on the model Onscreen Menu Orientation Select whether the onscreen menu should be displayed in landscape or portrait orientation Landscape Display the menu in landscape mode Portrait Display the menu in portrait mode on the right side of the product screen Chapter 06 ...

Страница 44: ...en Protection E Screen Protection Auto Protection Time Off The displayed image may differ depending on the model Message Display m MENU OnScreen Display Message Display E Message Display MDC Message Download Status Message On Off The displayed image may differ depending on the model MDC Message Select whether to display the MDC OSD when the product is controlled by the MDC Off On Download Status M...

Страница 45: ...guage setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Reset OnScreen Display m MENU OnScreen Display Reset OnScreen Display E OnScreen Display Reset OnScreen Display The displayed image may differ depending on the model This option returns the current settings under OnScreen Display to the default factory settings ...

Страница 46: ...e may differ depending on the model You can select a sound mode to suit your personal preferences Standard Selects the normal sound mode Music Emphasises music overvoices Movie Provides the best sound for movies ClearVoice Emphasises voices over other sounds Amplify Increase the intensity of high frequency sound to allow a better listening experience for the hearing impaired Chapter 07 ...

Страница 47: ...t 100 Hz 200 Hz 500 Hz 1 kHz 2 kHz 5 kHz 10 kHz Bandwidth Adjustment Adjusts the level of specific bandwidth frequencies Reset Resets the equaliser to its default settings Available only when Sound Mode is set to Standard Auto Volume m MENU Sound Auto Volume E Automatically adjusts the volume level when you change video sources or content so the level remains the same Off On To use the volume cont...

Страница 48: ...work Network Status E You can check the current network and Internet status Open Network Settings m MENU Network Open Network Settings E Configure network settings to connect to an available network Network Type Wireless Wired Chapter 08 ...

Страница 49: ...LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN Cable LAN RJ45 If you have a Dynamic Network you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values your...

Страница 50: ...ion Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed The path to the settings depends on the installed OS ...

Страница 51: ...ode called an Access or Security Key The Security Key is based on a Pass Phrase typically a word or a series of letters and numbers of a specified length you were asked to enterwhen you set up security foryourwireless network If you use this method of setting up the network connection and have a Security Key foryourwireless network you will have to enter the Pass Phrase during the the automatic or...

Страница 52: ... found after retrying select the Stop button The Add Network button appears 4 If the Enterthe password for AP Name screen appears go to step 5 If you select a wireless router that does not have security go to step 7 5 If the router has security enter the Enterthe password for AP Name Security key or PIN 6 When done use the right arrow button to move the cursor to Done and then press E The network ...

Страница 53: ...next two minutes Your product automatically acquires all the network setting values it needs and connects to your network If you want to use the WPS PIN select WPS PIN Go to yourwireless router s Settings enteryour PIN and then select OK 4 The network connection screen appears and network setup is done IPv6 m MENU Network IPv6 E Enable or disable IPv6 Off On IPv6 Status m MENU Network IPv6 Status ...

Страница 54: ...rt number 7001 check with your server administrator to find the correct port number and then change the port number For the MagicInfo Server user guide visit the following website http displaysolutions samsung com Support Resources MagicInfo Web Manual MagicInfo Mode Select the appropriate MagicInfo Mode depending on the environment where you are using the product Lite Premium ServerAccess Allow o...

Страница 55: ...o Solution Temperature Control Playvia 77 MagicInfo The displayed image may differ depending on the model Chapter 09 High Contrast Set the background and font to high contrast colours in Menu Menu transparencies become opaque when the option is selected Off On Enlarge Enlarge the size of the Menu area Off On ...

Страница 56: ...y differ depending on the model Go through the initial setup steps like you did the first time you used this product Enteryour 4 digit PIN number The default PIN number is 0 0 0 0 If you want to change the PIN number use the Change PIN function Change the PIN to keep your device secure ...

Страница 57: ...ess E when done You can set the Date and Time directly by pressing the number buttons on the remote control NTP Settings Set up the server URL and time zone to use the network time DST Switches the DST Daylight Saving Time function on or off Off On Start Date Set the start date of Daylight Saving Time End Date Set the end date of Daylight Saving Time Time Offset Select the correct time offset fory...

Страница 58: ... to turn on the power or turn on or off the power Power on only Set the power button on the remote control P only to turn on the power Power on and off Set the power button on the remote control P to turn on or off the power Eco Solution m MENU System Eco Solution E Eco Solution Auto PowerOff Off Recommended The displayed image may differ depending on the model Auto PowerOff Choose how long the di...

Страница 59: ...pecified temperature limit If the temperature continues to rise the product will power off to prevent overheating Temperature Control m MENU System Temperature Control E System Temperature Control 77 The displayed image may differ depending on the model Select the appropriate Playvia mode depending on the environment where you are using the product The home screen may be different depending on the...

Страница 60: ...ter it in Enter a new PIN Reenter the same 4 digits in Enterthe PIN again The product has memorised your new PIN The default PIN number is 0 0 0 0 Change the PIN to keep your device secure Change PIN m MENU System Change PIN E System Change PIN The displayed image may differ depending on the model ...

Страница 61: ...ange PIN function Change the PIN to keep your device secure Turn Safety Lock On on or off Safety Lock On restricts the actions that can be carried out by the remote control The correct PIN must be entered to turn Safety Lock On off PowerOn Button Turn on this feature to enable the remote control s Power button to turn on the product while Safety Lock On is enabled Off On Button Lock This menu can ...

Страница 62: ...remium application programme is available on the website http displaysolutions samsung com When published to a USB device your Published Content is saved to Contents and Schedules folders in the root folder of the connected USB device Off Play MagicInfo content saved on the USB device automatically On Do not play MagicInfo content saved on the USB device automatically Connecting a USB device conta...

Страница 63: ... items that have been Isolated for containing viruses Frame Rate Set the frame rate of the video signal Select Auto to automatically match the original frame rate of the content or specify a fixed frame rate Empty Storage Delete files to make space for new content Recently played files will not be deleted General m MENU System General E General Smart Security Frame Rate EmptyStorage Auto The displ...

Страница 64: ...64 Reset System m MENU System Reset System E System Reset System The displayed image may differ depending on the model Reset all system settings to default ...

Страница 65: ...ate the software to the latest version Current version This is the software version already installed in the product Contact Samsung m MENU Support Contact Samsung E You can view the address of the Samsung website the call centre phone number your product s model number software version Open Source Licence and other information Go to Contact Samsung and find the product Model Code and Software Ver...

Страница 66: ...nk while the power indicator blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Signal is displayed the product is operating normally If the screen remains blank check the PC system video controller and cable Checking the Resolution and Frequency For mode...

Страница 67: ... content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video Low signal level or low picture quality may cause the display to appear corrupted This does not mean the product is defective A cell phone within a distance of one meter radius may cause static on analogue and digital products The brightness and colourdo not look nor...

Страница 68: ...vel adjust the volume on your PC sound card or software programme Video is available but there is no sound If a source device is used Make sure the audio cable is properly connected to the audio input port on the product Check the audio output settings for the source device For example if your monitor is connected to HDMI you may need to change the audio option of yourvideo output device to HDMI I...

Страница 69: ...t smells like plastic The plastic smell is normal and disappears over time Audio orvideo cuts out intermittently Check the cable connection and connect it again if required Use a standard cable Small particles are found on the edges of the product The particles are part of the product design The product is not defective When I tryto change the PC resolution a message The defined resolution is not ...

Страница 70: ...ay and cannot work properly The Signage Player Box is not supported by this display Turn off the display and remove the Signage Player Box Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimises the monitor settings Monitor installation takes place automatically However you can customise the in...

Страница 71: ... Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 Resolut...

Страница 72: ...ustomer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is caused b...

Страница 73: ...msung Customer Centre or send email to oss request samsung com THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENT THAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT THIS PRODUCT MAY NOT BE USED ...

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