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Before contacting a service centre
The flash does not fire
Flash off mode has been selected
!
Dis-engage flash off mode
The camera mode can't use the flash
!
Refer to the FLASH instruction (p.29)
Incorrect date and time is displayed
The date and time have been set incorrectly or the camera has
adopted the default settings
!
Reset the date and time correctly
The camera buttons do not operate
Camera malfunction
!
Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
Incorrect memory card format
!
Re-format the memory card
The images don't play back
Incorrect file name (Violation of DCF format)
!
Do not change the image file name
Colour of image is different to the original scene
White balance or effect setting is incorrect
!
Select appropriate White balance and effect
Images are too bright
Exposure is excessive
!
Reset exposure compensation
No image on external monitor
The external monitor has not been connected properly with
the camera
!
Check the connection cables
There are incorrect files in the memory card
!
Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
Cable connection is incorrect
!
Check the connection
The camera is off
!
Turn the camera on
The operating system is not Windows 2000, XP, Vista / Mac OS
10.3. Alternatively the PC does not support USB
!
Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that
supports USB